Problems with activity reports on Enterprise Portal

Hello, we have problems with activity reports on Enterprise Portal. It shows only zeros since certain date.
We have this error in monitoring of Activity Reports - Status of Activity Reporting: "The database contains non-aggregated data that is more than 2 hours old".
And we found this exception in logs: "Exception during a Prepared-statement DB update"
What could be a problem? What should we do?
Thank you.

Configurarion of the Data Collection Service is done well, I think:
Activate portal activity report: true
First day of the week (e.g., Sunday or Monday): Monday
Gather iView statistics:true
Gather page statistics:true
Gather statistics for remote users of local content (global portal): true
Number of days for daily data retention: 90
Number of days for hourly data retention: 30
Number of days for monthly data retention: 730
Number of days for quarterly data retention: 1460
Number of days for weekly data retention: 365
Objects to exclude from reports
Pages for which to gather user data
Save interval (minutes): 60
What should we do then?

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