Problems with Admin

I am the only user of my computer but suddenly when I go to install updates it doesn't default to my username and when I type my username in it will not accept it. I know the password is correct because when I reboot I use it to get in my account and I'm fine but I cannot install updates because the Username is not accepted. I've tried resetting my key chain access and other stuff but nothing works. How do I get my admin to accept my User name or at least go back to where my User name has a default and all I have to do is type my password. Help!! I need my updates. Oh and I can't find my original install disk either.
Thanks for any help you can provide!!

Bizarre that it won't let you run Disk Utility. Or anything else.
Maybe try asking over on the Leopard forums, where someone with more OS-tinkering expertise than I might have another suggestion.
http://discussions.apple.com/forum.jspa?forumID=1225
In the meantime, call AppleCare and get your replacement discs, because you'll probably run into a situation again someday where you'll need them.

Similar Messages

Various Problems With Admin Priveleges

Hi, I'm an Apple-Certified Macintosh Technician in Canada. I spend so much time helping clients with their Macs that I haven't had much time to do maintenance on my own machine, but tonight I found a couple hours. So, I have a very peculiar problem with my own iMac (2.4ghz Mid 2007) that has me stumped. I started by booting from my Mac OS X 10.6 Snow Leopard DVD, and ran 'repair disk' and 'repair permissions' from disk utility. No errors were found with the file structure, much to my delight, and I have one SUID error that I (have been told) can safely ignore. I have also trashed all my preferences on the user and system level, and have trashed the keychains on the user and system level as well. I then restarted the computer to refresh with new keychains and preferences. So, I know that I should be running smooth as butter.
HOWEVER... I went to install a trial of ViaCAD, and I was presented with a notice that I could not install it because I needed to be an administrator. WHAT?? I AM THE ADMINISTRATOR!! Now, normally when something is installed that requires administrator access, it would ask me for my password, but to my dismay, this one didn't. It simply told me I can't, end of story. No password request. Now, since I am an Apple-Certified Technician, I have access to extra content in the Knowledge Base, as well as service-only areas of Apple's website. I have been unable to locate any information that could help me sort out my own issues. Has anybody reading through this ever had this issue themselves and solved it?
I have read a number of other posts here of others who have this same problem with other software, such as canon camera software, diner town tycoon, or wedding dash... I even tried the "sudo chown" trick to make all files in my home folder belong to me, and I get the same "installer requires admin privileges to run" error. I need help, as a certified tech I can't bear to have an "unsolveable" issue on my own iMac...

Ohms238 wrote:
We have a small office with 3 macs here and we use one mac as our "central server" where we drop in all the files. However whenever I put a file in there one guy can't open it and when he puts a file in there another guy can't open it. It always says there's no permissions and we're always have to be putting in user password. It's frustrating and flat out ridiculous we just want to be able to transfer files back and forth with no problem. Is there away to remove permissions completely?
You've attached your message to a thread that was already marked as "answered". As a result, many people would ignore it. You really should have started your own thread for your problem.
That said, you might be able to solve your problem by attaching an external disk drive to that "server" Mac and marking it to "ignore permissions". This Apple article
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh669.html
is for OS X 10.4, but the procedure should work for newer versions. The point is that you can't set a boot volume to "ignore permissions", but you can for a non-boot volume.

Problem with admin console

Hai Folks,
I have installed Weblogic8.1 SP5.I have created mydomain with user name,password,and all other portdetails host.
When I start server it is running properly with out any errors..the out put window shows the below message..
Starting weblogicserver with Java HotSpot(TM) Client VM Version 1.4.2_0
Inc.>
2006 11:14:55 AM CDT> <Info> <Configuration Manageme
r is being started as the administration server.>
2006 11:14:55 AM CDT> <Info> <Management> <BEA-14110
8.1 SP5 Mon Sep 19 23:06:54 PDT 2005 641358
XMLX Module 8.1 SP5 Mon Sep 19 23:06:54 PDT 2005 6
2006 11:14:56 AM CDT> <Notice> <Management> <BEA-140
ration from configuration repository at C:\bea\user_
config.xml.>
2006 11:14:59 AM CDT> <Notice> <Log Management> <BEA
e C:\bea\user_projects\domains\mydomain\myserver\mys
ver side log events will be written to this file.>
2006 11:15:02 AM CDT> <Notice> <Security> <BEA-09008
ing security realm myrealm.>
2006 11:15:03 AM CDT> <Notice> <WebLogicServer> <BEA
Admin Server "myserver" for domain "mydomain">
2006 11:15:11 AM CDT> <Notice> <WebLogicServer> <BEA
dmin Server "myserver" for domain "mydomain" running
2006 11:15:11 AM CDT> <Notice> <WebLogicServer> <BEA
RUNNING mode>
2006 11:15:11 AM CDT> <Notice> <WebLogicServer> <BEA
ad.Default" listening on port 7001, ip address *.*>
But when i try to open admin console through browser giving the url as
http://localhost:7001/console the page is not displaying its giving page not found error.I tried it again by restarting the system,but again the same problem..Please help me regarding this problem.
Thanks,
Sai

mmm, it could be CPU, it could be a network-related issue... are you using multicast or unicast?
can you reproduce the issue?
if yes, can you run "top" to verify the CPU usage,
and do a thread dump on the admin server?
or at that point the box is entirely unresponsive?
in that case, running a scripts which periodically does a thread dump, and running top to sample every 10 seconds, could help...
jm2c

Problems with admin console in firefox 4 and chrome 10

I am experiencing problems when accessing the admin console with firefox 4.0 or chrome.
Apparently this came up after i switched to firefox 4.0.
Symptoms:
In many admin screens the detailed information is missing. e.g. the list of SGD servers is not visible at all.
Sometimes it flashes briefly, as if it were created but deleted immediately afterwards....
Has anybody seen this?
The same does not occur with Internet Explorer.
Edited by: user3336194 on 26.04.2011 03:42
Edited by: user3336194 on 26.04.2011 03:43

You can use a userscript like this one to make it work in Chrome and Firefox:
// ==UserScript==
// @match https://*/sgdadmin/*
// ==/UserScript==
var a = document.all;
for (var i = 0; i < a.length; i++) {
var e = a;
if(e.id.match("Form:")) {
e.hidden = false;
https://gist.github.com/raw/1818005/sgdadmin.user.js
(Requires Greasemonkey on Firefox: https://addons.mozilla.org/de/firefox/addon/greasemonkey/)
Cheers, Daniel

Problem with Admin access to downloaded apps in Mountain Lion

I am using a full admin account on my MacBook, running Mountain Lion Version 10.8.2.
I have downloaded 2 applications and installed them.
When I try to open the applications, I keep getting the following message:
Cannot install required resources.
Your user account doesn't have sufficient access privileges. You will need to run this game once from an administrator account. Afterwards, you will be able to run it from this account.
What I do not understand is that I AM doing this from a full administrator account. ALL of the profiles I have on my laptop are full Admin accounts.
What am I missing?

Thanks. I really appreciate your help.
Unfortunately, after doing both, neither action solved it.
I am seriously beginning to regret migrating to Mountain Lion. Should have stuck with Snow Leopard...

Problems with Admin Account but not Test Account?

I recently installed my applications into this new MacBook Pro and it was working fine. After a few days Photoshop began acting up and after spending time with Adobe, it was determined that the Test Account is working properly but my Admin account is not. I reinstalled my Operating System but the same issue persists. There are three Framework permissions that won't repair in disk utility, would this have anything to do with it?
What else should I try?
Thanks for your help.

Greetings,
If 1 user account has an issue but another does not then that would suggest something has changed in that user. Reinstalling has no effect on user specific issues (usually) as applications are usually system wide.
If it is only Adobe Applications that are acting strange, Adobe should be able to tell you what user specific files Photoshop has and where they are located. Personally I would contact them back before blindly yanking files (they make their software after all. They should know best what files might be important.)
However if you are feeling adventurous:
You could start by removing user specific files:
Your User > Library > Caches (restart after pulling this to the trash)
Your User > Library > Preferences > Adobe and/or com.adobe files (restart after removing)
This article might also be of use: http://support.apple.com/kb/HT1199
Hope that helps.

Problem with Admin Console not responding

I had an issue with the adminConsole hanging.
It stopped responding properly, I could not drill in past "Clusters" to get detail on "servers".
This happened when a box or an individual "Linux Server" that has multiple WL server nodes running on it, that are part of two clusters in the same domain.
The WL environment is WL 10.3. We can find no root cause for the box simply crashing. It physically had to be power cycled, and when it came back it came up clean with no issues and has been running fine for a few days with no more issues.
To paint a picture:
AdminServer for funkyDoomDomain runs on Linux box called adminBoxOne
In the funkyDoomDomain there are 4 clusters (chickenCLuster, duckCluster, pigCluster, horseCluster) in each cluster there are 3 nodes
each node targets a separate box, nodeBoxOne, nodeBoxTwo, and nodeBoxThree.
So what happened was nodeBoxOne went down, we have monitoring scripts that tell us if there is anything wrong with the box and all it's parts, even the health of the WL nodes, we received zero alerts so we have no root cause, but that is not the point of this post.
The point, the question is, does anyone have an idea as to why the AdminServer for the funyDoomDomain would stop responding properly.
A note here is that we have a bunch of t3 python scripts to work with applications and clusters(nodes), these scripts got the same behavior. I could not check the health status of nodes still running on the other two boxes in the domain.

mmm, it could be CPU, it could be a network-related issue... are you using multicast or unicast?
can you reproduce the issue?
if yes, can you run "top" to verify the CPU usage,
and do a thread dump on the admin server?
or at that point the box is entirely unresponsive?
in that case, running a scripts which periodically does a thread dump, and running top to sample every 10 seconds, could help...
jm2c

Problem with admin servlets

java.lang.NullPointerException
          at weblogic.html.AnchorElement.(Compiled Code)
          at admin.AdminJDBC.composePage(Compiled Code)
          at admin.AdminServlet.service(AdminServlet.java:257)
          at javax.servlet.http.HttpServlet.service(HttpServlet.java:865)
          at weblogic.servlet.internal.ServletStubImpl.invokeServlet(Compiled
          Code)
          at
          weblogic.servlet.internal.ServletContextImpl.invokeServlet(ServletContextImpl.java:742)
          at
          weblogic.servlet.internal.ServletContextImpl.invokeServlet(ServletContextImpl.java:686)
          at
          weblogic.servlet.internal.ServletContextManager.invokeServlet(ServletContextManager.java:247)
          at
          weblogic.socket.MuxableSocketHTTP.invokeServlet(MuxableSocketHTTP.java:363)
          at weblogic.socket.MuxableSocketHTTP.execute(Compiled Code)
          at weblogic.kernel.ExecuteThread.run(Compiled Code)
          Why do all of the admin servlets do this??
          wls 5.1 sp1
          Thanks Russell


There is a 'major' difference in the Web server provided in Jdev 3.2.3 and Jdev 9i. The Jdev 3.2.3 web server is a simple 'tes server' ( a light version of WebToGo) to allow for running servlets and JSP pages. In Jdev 9i, we use OC4J which is a J2EE application server for WEB and EJB applications. The Jdev 9i server configuration information cannot be used in Jdev 3.2.3. I dont recommend developing under JDev 9i and running inde Jdev 3.2.3. Since Jdev 9i is now released, I highly recommend that you move up to this release.

Problems with admin password

Just purchased a MacBook Pro and changed admin password. I thought everything was fine but after I restarted, it won't accept it. Apple told me the only thing I can do now is to reinstall Mac OS X.
I used the start up disc to re-install, clicked on OS X and bundled software and it asked for admin. password!!!! I'm lost as to what to do as it won't accept my password.
Any suggestions?
Thanks
MO

thank you Robert Newall, your directions worked.

Can't start laptop - problems with automatic repair, need acces to admin account but there is none. HELP! :(

Hello,
I'm having problems with my windows 8 laptop.
This afternoon I shut it down, and went to work. A few hours later when I came back home I noticed the little blue lights on the keyboard (showing me that the pc was charging and that my wifi is on) were still on. Normally these are off when the pc is turned
off.
I tried starting the laptop but nothing happened, the screen stayed black. I held down the 'on' button to force it to turn off, and turned it on again.
I then got a textmessage on the startup loading screen that there were problems with my C drive (only drive the laptop has), so it went to automatic repair.
*my laptop's language is set to Dutch so I'm translating everything :)*
It gave me 2 options:
1: Restart computer
2: Advanced options.
I tried option 1, didnt work ofcourse, it just restarted and I got back to this screen, so I checked what option 2 had to offer.
I got to a screen with 3 options:
1: Continue to windows 8
2: Solve Problems
3: Shut down
When I tried option 1 the computer just restarted and went back to the same screen.
When I tried option 3 it shut down as it should.
Option 2 gave me 3 other options:
1: Renew PC
2: Factory reset
3: advanced options
Option 1 just restarted my pc and took me back to screen 1.
Option 2 I havent tried yet, because it erases all of my files. This is a last resort.
Option 3 gave me 6 other options:
1: Systemrepair
2: Repair with installationcopy
3: Startuprepair
4: CMD
5: UEFI firmware settings
6. Startupsettings.
I can't use option 1,2,3,4 because I need to log in to an administratoraccount.
The bad part is: the laptop doesn't have an administratoraccount.
It was my parents laptop, and theyve set it up. I always assumed the account was an admin because
I had acces to everything and didn't need a password to run things as admin and such.
Turns out it isn't.
I get this message (translated) when I try to acces one of these:
'You have to log in as administrator to continue, but this pc doesn't have an administratoraccount'.
I can't believe microsoft added a check to see if the pc has an admin account on it, and even added a specific message to show when it doesn't, but they didnt add the option to just use these tools when there is no admin account present? What were they thinking!
Option 5 I havent tried yet, when I click it it says I have to restart to acces these settings, but I dont want to mess with something I know nothing about.
Option 6 gives me a few options like run the pc in safety mode, run windows repair and disable auto-restart after something has gone wrong with windows. But when I select one of these options it doesnt work. It just takes me back to auto repair. It just doesn't
doe anything.
There are no other options. Nothing I can do. My pc is stuck like this. The only thing I *might* be able to do is a factory reset, but I havent tried, and that could also just give me an error about me not being admin.
Some backstory of what I think caused this problem:
I believe the problems started a week ago, last friday.
I'm using a program called 'AVG TuneUp'. This program gave me a message telling me it was 3 months since it had checked my C drive for defects or anything. And it asked me if I wanted it to do so. Unknowing of the problems that would follow, I pressed 'ok'
(or whatever it was).
I had to restart my pc for it to begin, because it could only check the drive during startup. It went to 12% and stayed there for like half an hour, after which I decided to google (on my phone) if that was normal. It turned out that that option doesn't work
well with windows 8 and that lots of people's computers got ruined after using it. I stressed and I tried to shut it down, but since I was still in startup the only thing I could do was force the pc to shut down, so I held down the power button and it shut
down. I restarted and managed to abort the proces. The laptop started fine and everything worked.
A few days later a game/program I use called League of Legends started to act weird, because I could not log in on my account (for the game) anymore. Some error with IE settings, which I was unable to fix. For more info about that go to http://boards.eune.leagueoflegends.com/en/c/help-support-en/8Eoz315J-cant-log-in-to-lol-and-cant-log-in-to-steam-either-weird-coincidence.
Although I doubt it will help.
That forum post also contains a link to a post I made on the Steam forum about not being able to log into steam anymore. (Steam is another program I used). I wasn't able to log into steam anymore about 1-2 days after I wasn't able to log into LoL.
Also at the same time my Norton sortof stopped working. It showed up as active in my task manager and AVG TuneUp program manager, but it wasn't in my task bar and I couldnt acces the control panel.
Then yesterday I checked my pc for errors with AVG TuneUp's 1-click maintenance tool, and it told me my C drive was fragmented badly, so I defragmented it using the tool. Laptop still worked fine after that.
And then today I got the error on startup about my C drive having errors.
Long story shot: Problem is probably caused because I stopped the repair of my C drive with the avg tuneup tool before it was done, however its weird that I'm only experiencing (big) problems a week after that happened.
Hardware info:
It's a Samsung Ativ book 6 (google it for all the specs :) )
RAM: 8 GB DDR3
CPU: intel 3230M @ 2.60 gHz
GPU: AMD Radeon HD 8850M
HDD: 1 TB S-ATAII hard disc
I've found this page:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-taking-me-to-automatic-repair-but-no/6cbc995e-9ecb-4e28-8d6c-adabdecb8374?rtAction=1424369231072
But I don't really understand what the answering person is saying, and my laptop doesn't have a CD drive..
I really, REALLY hope someone can help me with this, because my laptop is basically 100% 'destroyed'.
Kind regards,
Christian Collaert

Hello,
Perhaps the operating system is incorrectly powering down or shifting the wireless adapter to a low power state in order to improve run time while on battery?
Try going into the Device Manager (filename: DEVMGMT.MSC), locate the wireless adapter under the Network Adapters tree, view its Properties, and on the Power Management tab, disable (un-check) the Allow the computer to turn off this device to save power option.
Please let us know if that makes any difference (or not).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Problem with Xsan Admin

Hello
I have a big problem with my Xsan Admin.
Yesterday by mistake my configuration of xsan admin from Application
Support are gone.
Only config files from /Library/Filesystems/Xsan/config survive, but
without one client in config.plist
Now i cant mount any clients or controllers from Xsan Admin, even when
i set to connect to existing san.
From terminal i run two volumes locally on MDC.
I also try to add i client in Xsan Admin and its work, but not full
fuctionally. Only thing i can do now, i can mount on client volumes
using terminal and command:
sudo mkdir /Volumes/volumename
sudo mount_acfs volumename /Volumes/volumename
But its still dont work, because on some cleints i receive info
"Cannot mount. License authorization failure"

Have you allowed email to be sent/relayed from your local LAN / subnet ?

Problems with libraries and plugins - non admin account

I''ve got a couple of problems with a fresh install of photoshop on my windows Windows 7 64 bits system.
1. Libraries panel does not work. It displays the following error and interaction is not possible:
2. 3rd party plugins would load their content.
3. In the Creative Cloud Application the apps tab would load and displays the "download error" message:
The funny thing is that all the above errors don't occur on the loacl admin account. So I think this might be a permission problem. I think the most easy sollution would be to work under the admin account, but sadly that's no option (company policy). I am able to extent the rights of the useraccount I work on, but I don't know in wich folders the software needs write permissions. The both Adobe folders in program files and program files (x86) I already changed to full acces for all users. Can someone please help me?

Problems with libraries and plugins - non admin account https://forums.adobe.com/people/pippyn%20stortelder
This is a permissions Error. The other accounts on the computer do have permissions to use / change the administrator settings of these particular items.
There are two ways you can fix this. 1.) contact the admin of the system and let him know your accounts need read access to these items
My Preferred method is:
If you are on a Windows Account, then you can choose those items to run in Administrator mode for all people. ( win7,64bit )
Right click the infinity system for creative cloud (creative cloud icon - you would normally click to start the program. (not the one in your service tray, but the one in your menu area with the square red on it.
choose/click on properties
choose/click compatibility (tab at the top of the window)
Last boxed option on this screen is: Run Program As Administrator, Click that check box.
Click on Change Settings for All Users
in the window that comes up again choose, put an X in the box- the last option, Run Program As Administrator - Click Apply
Click OK
Click OK and the opened preferences window should now be closed.
You should be able to simply invoke the Cloud app now. But you might want to reboot to safe.
Depending on the installation methods used for your add-ons, you may have to perform this same process for all add-ins. I believe that would depend on which account, first installed the add-on and what level of permissions they have.
Good Luck
~elaine.

I have problem with Ultra Secure Memory Key Login Software (as non admin) hdlSrv.exe

I have problem with a memory key lenovo 1g. Here is a Company and the Users can't be Admin. So We have a big problem. I download "KeySafe II and MyKey in Non-Admin Mode" but its not run. I found in Lenovo pag, i installed as said in the instructions but i repeat I return to be normal user and couldn't use it in mode User! I trying and i saw that the service hdlsrv be on and run! but i can't. So ¿are there an archive that i can use and can use it this pendrive in Non-Admin mode?
We have SO Wxp
KeyLock : Ultra Secure Memory Key Login Software 1.0.3.6
Fru 45j5923
Lenovo 1g
Please!!! help Mee!!
thank u!

Jan 2, 2008 11:49:35 AM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
Jan 2, 2008 11:49:35 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 734 ms
Jan 2, 2008 11:49:35 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Jan 2, 2008 11:49:35 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.9
Jan 2, 2008 11:49:35 AM org.apache.catalina.realm.JDBCRealm start
SEVERE: Exception opening database connection
java.sql.SQLException: oracle.jdbc.driver.OracleDriver
     at org.apache.catalina.realm.JDBCRealm.open(JDBCRealm.java:684)
     at org.apache.catalina.realm.JDBCRealm.start(JDBCRealm.java:758)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1004)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:683)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:537)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409)
Jan 2, 2008 11:49:35 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Jan 2, 2008 11:49:36 AM org.apache.catalina.core.StandardContext resourcesStart

Problem with server admin connectio

Hi,
Im using Snow leopard server.
I have a problem with connection to server via server admin app. It just says could not connect to server.
At server console there is:
2/27/10 2:58:30 AM com.apple.launchd[1] (com.apple.servermgrd[414]) Job appears to have crashed: Trace/BPT trap
2/27/10 2:58:30 AM com.apple.launchd[1] (com.apple.servermgrd) Throttling respawn: Will start in 10 seconds
2/27/10 2:58:30 AM com.apple.ReportCrash.Root[410] 2010-02-27 02:58:30.829 ReportCrash[410:390b] Saved crash report for servermgrd[414] version ??? (???) to /Library/Logs/DiagnosticReports/servermgrd2010-02-27-025830localhost.crash
And that repeats.
Any ideas how to fix this ?

Yes it did work before. Made some changes to DNS and then server admin lost connection. Server works correctly (dns,mail,ssh access) only server admin connection is lost.
servermgrd is running:
bash-3.2# ps aux | grep servermgrd
root 298 0.0 0.7 2494120 28748 ?? Ss 1:49PM 0:22.16 servermgrd -x
root 1588 0.0 0.0 2425708 276 s001 R+ 2:29PM 0:00.00 grep servermgrd
Is there any way to reset/reinstall servermgrd and its settings to default

Problems with a Software update and Admin account

After updating my software two days ago, the administrator account on my 13" Aluminum MacBook has not worked. It works for 5-10 seconds after login and then totally freezes and doesn't recognise any change in status such as the removal of the power source or the plugin of my iPhone. I am positive that it was the update that caused this problem, as I have not updated the software on the other user account on my laptop, and that works perfectly fine.
Has anyone else had this problem, and if so, how can it be fixed?
I called Apple Support yesterday before I realised that my secondary account was still working, and we established that there was no problem with the hard drive, but we were unable to get into "safe mode". The only advice the tech could give me was to find my startup discs and take it to an Apple store and call back in.
Now that I have more information, and am able to actually use most of the computer, I'm starting to think there may be an easier solution?
Thanks!
since then I have been discussing the issue with another user on this forum at this link: http://discussions.apple.com/thread.jspa?threadID=2474312&tstart=0
but so far we have had no luck!
Can anyone here help at all please? I can't make any sense of it!

Somehow setting up a root account and using it to access my admin account resolved the problem!

Problems with Admin

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