Problems with Adobe pdf files as attachments in Mail

I have 4 Adobe pdf files that I can open and view without a problem.
The minute I try to attach them to an email to send to someone else, they show in the email as blank pages with the message that in order to be viewed, a more recent version of Adobe needs to be downloaded. It doesn't make sense - if my Adobe is up to date enough to open them normally, why can't Mail open them as attachments?
Flummoxed!

I have sent you an email reply with the following text:
I would not say things are exactly OK, but here is what I found out:
The two documents were produced by the program described at the link below:
http://www.adobe.com/products/livecycle/designer/
The forms, which would open in Adobe Reader 9, are filled out -- typically forms that you file out on such agency sites are only printable, and cannot be Saved in a filled out form -- yours are filled out with data -- data that could be sensitive. I will delete them very quickly, as soon as we have concluded any discussions.
Neither file could be opened with Adobe Photoshop CS3, except to show the same error message, which is pretty unusual, nor could they be opened with Graphic Converter any differently, which is equally unusual.
The file header, when observed in Raw Source, says the application that produced it is unknown -- a good reason Mail nor Preview could open. I am pasting in one of the file headers from Raw Source view:
--------------090301040801050804080205
Content-Type: application/x-unknown;
name="09.02.06 FKR IT34 Assessment 2008.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: inline;
filename="09.02.06 FKR IT34 Assessment 2008.pdf"
All-in-all I would say these are very unusual files.
Ernie

Similar Messages

  • Problem with preview PDF files on Windows 7 32bit

    Hello,
    in my office I have a problem with preview PDF files on my computers. The files are allright, but if I select a file and click on preview mode after ~ 10sec operation system write something "Preview this file is corrupt for PDF Preview Handler wrong". On other 64bit computers with same programs the preview is work. I try uninstall all Adobe soft (Reader, Flash), clean all Adobe data from folders in root and in register, but it is not solve this problem. On Microsoft forums wrote me, that the problem is probably with AR plugin.
    So, can someone help me?
    Config PC:
    Windows 7 32/64bit Pro
    Intel i3, 4GB
    Adobe Reader 11.0.5
    Adobe Flash Player 15 ActiveX
    Adobe Flash Player 15 plugin
    Preview Handler Surrogate Host ver.: 6.1.7601.17514
    Thank you for help.

    I think I figured it out after reading other forums. Thanks!

  • Problem with printing pdf file

    hello,
    lately i have problem with printing pdf file:
    i click on the print button and the respod is very slow
    it takes more than a minute till the print window apears.
    i tryied to install version X but it's the same, the problem exist only when printing via adobe reader,
    other programs i'd working much faster.
    please advice,
    thank you

    No, it is not set to overprint. Also, I have to add that the printing results were not consistent. Sometimes it covered and sometimes it did not.

  • Problems with some PDF files

    Hi,
    I have problems with some PDF files. After clicking on link to the file Safari shows me insted of normal document (which is working on Windows) hashes, numbers etc like it was a problem with coding or something. First I was using Preview, I though that maybe installing Acrobat Reader with plugins will solve the problem, but ofcourse it didn't. Did somebody has this same problem?

    Back up all data.
    Please triple-click anywhere in the line below on this page to select it:
    defaults delete -app Safari WebKitOmitPDFSupport
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Quit Safari. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign (“$”) to appear below what you entered. You can then quit Terminal. Test.

  • Adobe Reader 10 problem with opening pdf files

    Ever since I downloaded and installed Adobe Reader 10, I have been unable to open .pdf files from the Internet.  When
    I try to download them, I only the get the option of saving the file, not opening it.  Any help would be appreciated.  Thanks!

    We had similar problems with both the upgrade to 9.4.2 and 10.0.1. We would either get the download/save screen or a black screen would appear and eventually error out and freeze up the machine when we tried to hit pages that loaded pdfs stored in Oracle.  We found the pdfs would load when using Chrome or Firefox.
    We're running winXP SP3 and mainly have users using IE 7 and IE 8.  We were eventually able to solve the problem by doing the following:
    Implementing the code fix outlined in this thread (Response.charset = null;) in the page that pulled pdfs from Oracle: http://forums.adobe.com/message/3476821
    Uninstalling and reinstalling the base version of Reader (9.4.0 or X.0) from users' machines that had gone through the update from 9.x to X.x
    Rebooting the machine after each uninstall or install
    Updating the Reader to either 9.4.2 or 10.0.1
    Now we have users who can successfully load the pdfs from Oracle who are running either 9.4.2 or 10.0.1.
    Hope this helps!

  • Problem with saving pdf files to Mac

    Hi All
    I'm having a problem with pdf files.  When I get sent a pdf fielder email I can open it with no problems but I cannot seem to save it successfully to my Mac. I've tried opening file and doing a 'save as', copy and pasting and dragging and dropping but I keep getting the following message
    Adobe Reader could not open 'filename.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
    Any ideas how I sort this out?

    Can you use your email client's Save Attachments feature to save the file?

  • Memory Problems with Adobe PDF iFilter for 64-bit

    In preparation to rebuild my Windows Search Index, I installed the Adobe PDF iFilter for 64-bit on my system (Vista Business 64).  When I finally rebuilt the index, I wasn't too surprised by what I saw happen, namely, the SearchFilter.exe process would kick in whenever I wasn't using the system and just eat RAM.  One time I turned it on and it had allocated over 4,000 MB (and my system only has 4,030 MB available) so of course it was forcing all the other processes to hard fault (ie. everything was moving like molasses--for example, it took 20 minutes to put the thing to sleep).  But I just let it do it's work, figuring that perhaps this was to be expected relative to the small library of PDF's that I've accumulated on my computer, ranging from LaTeX generated text files, to containers for hi-res scans.  So, after a day and a half of basically not using my laptop, everything finally calmed down and I enjoyed the benefits of searching the content of my library from the Windows Start menu--for a short while.
    However, to my dismay I've encountered the problem that this freezing of my computer would now occur after everytime I download a new PDF (in this particular case they were Google Books scans) and then left the computer to idle.  Again, the SearchFilter.exe would allocate all of my RAM for itself and just push everything else onto the Virtual RAM, which means the SLOWEST possibly fetching you can get.  I had to uninstall as this was making my computer unusable for 15-30 minutes after each idle. Everything is back in working order without the iFilter, but I would like to know if anyone has reported such problems on x64 systems.  Obviously, I will also report the problem to Microsoft, since the search engine should certainly have the precaution to handle such memory problems.   However, it is a problem that is created by the Adobe PDF iFilter interacting with the Windows Search engine.

    Hello,
    We believe we have figured this out.  It looks like it has to do with the length of the default folder location for the Adobe iFilter.
    I was able to reproduce the issue and the following resolved it for me.  See if this resolves it for you all as well.
    Here is how to get Adobe Version 11 PDF filter to work.
     1 . If you haven’t already, run the following in SQL Server:
    Sp_fulltext_service ‘Load_os_resources’, 1
    Go
    --you might also need to run: 
    sp_fulltext_service ‘Verify_signature’,0  --This is used to validate trusted iFilters. 0 disables it. So use with caution.
    --go
    2. Stop SQL Server.  (Make sure FDHost.exe stops)
    3.  
    Uninstall the Adobe ifilter (because it defaulted to having spaces or the folder name is too long).
    4.  
    Reinstall the Adobe iFilter and when it prompts for where to install it, change it to: C:\Program Files\Adobe\PDFiFilter
    5.  Once the installation finishes, go the computer’s Environment variables. Add the following to the PATH.
    C:\Program Files\Adobe\PDFiFilter\BIN
    NOTE: it must include the BIN folder
    NOTE: If you had the OLD location that included spaces, remove it from the path environment variable.
    6. Start SQL Server
    7.  IF you had an existing Full-text index on PDFs, drop the full-text index and recreate it.
    8. You should now get results when you run sys.dm_fts_index_keywords('db','tblname')  --Note: Change db to be the actual database name and tblname to be the actual table name.
     Give this a try and see if this fixes yours. 
    Sincerely,
    Rob Beene, MSFT

  • Printing problem with some pdf files

    This problem is with Windows 7 and XP.
    When trying to print I receive the following error:
    "The Document could not be printed.
    There were no pages selected to print."
    I tried the print image button and same error. 
    This is Adobe Reader 10
    I have also tried saving to different files and still same problem.
    Thanks

    Hi!
    I've tested the issue again with Adobe Reader 10.1.4 on MS Windows XP Pro. SP3, MS Windows 7 Pro. SP1 32-bit and 64-bit with the following drivers:
    - HP Universal Printing PS package ver. 5.5.0.12834 (driver ver. 61.130.04.12834) for printing to HP LaserJet 4100 DTN (224 MiB of RAM) and HP Color LaserJet 4700dn (288 MiB of RAM)
    - Samsung Universal Print Driver PS ver. 2.03.09.00_41 for printing to Samsung ML-3051DN printer with 64 MiB of RAM
    Printing of the sample 6-page PDF file (https://workspaces.acrobat.com/?d=ojv64pOBncq6XxtSiRqSkw) is still slow because the document stays long in the Windows print queue. Here are the test results:
    - printing with the HP UPD PS driver - 120 sec.
    - printing with the Samsung UPD PS driver - 220 sec.
    When the same PDF file is printed in FoxitReader 5.4.4 the document stays in the print queue for only 15 sec.
    Enabling the Print As Image option in the Reader's Advanced Print Setup can help to some degree (it gives better kB/sec. ratio but it increases the size of the print job).
    I'd really appreciate it if developers at Adobe improved the Reader in order to solve the issue with the PS drivers.
    -- rpr.

  • Preview problems with Adobe pdfs

    Hi all
    I hope this is in the right place ... I've checked through the forums, but couldn't find a problem like this anywhere.
    I have just upgraded from a PowerMac G4 dual to a PowerMac G5 dual-core, both running the latest version of Tiger and have managed to migrate across most things. However, there is one problem I'm having which is a bit frustrating.
    I use the Adobe CS2 for most of my work, but since changing machines, the Export/Save As PDF features aren't working properly. If I Export any document to pdf from InDesign, it will then not open in Preview, giving a particularly vague error: "File Error. Couldn't open the file." If I then open it up in Reader or Acrobat Pro it works, but when closing it afterwards, it asks me to Save the file (though to my knowledge I haven't made any changes). The file will then open in Preview.
    A similar thing happens in Illustrator, but with a twist ... a file Saved as pdf will open straight away in Preview, but once closed won't then open again, until I go through the same process with Acrobat. Having the tested the files on other Macs, the problem is with the files, as they don't open on any machine, nor on a PC (before realising the problem, I sent a pdf to a client).
    Does anyone have any ideas why this is happening? Any help will be much appreciated. Thanks in advance <d>

    Hi Vipir
    Thanks for the quick reply!
    When making the pdfs, I didn't use any of the standards (to maximise compatibility), but I tried every available version of Acrobat (from 4 to 7) and all produced the same result. When I started, I had them Optimised, but after reading a few things online, I tried without Optimising, and then without Tagging them, but still without success.
    The end result seems to be a pdf which will only open on Reader or Acrobat Pro, after being fixed by them in some way. If not opened in either of them, then they don't seem to be able to be opened by anyone (regardless of platform or program).
    Maybe I've been lucky in the past, but I've never experienced any problems with pdfs before, and I just got used to pdfs being fairly 'bullet-proof!'
    Thanks for your help <d>

  • Problem with opening pdf files in Explorer

    I'm trying to use a button to open a pdf file. It's always
    worked in the past, but now I'm receiving an "object error" and the
    pdf is not loading. Does anyone know if this is a problem with the
    new version of Internet Explorer? Any work arounds?
    Here's my code:
    on (release) {
    getURL("NameofDoc.pdf", "_blank");
    }

    Hi,
    1. It's Adobe Reader XI, ver 11.0.08
    I guess the version of the plug-in corresponds with the version of the reader itself?
    2. "Page cannot be displayed", mostly
    Some say it takes a while for the (small) pdf to open, but we could no recreate this behavior yet.

  • Does anyone have a problem with opening PDF files in iBook after updating the program recently

    I need to try to open the pdf file a few times before it goes in iBook.
    It is making me look like a fool cos I use iBook for my presentation to my clients

    I'm presumably having a similar problem with pdf's in ibook.  It seemed to work fine until about two updates ago.  We're using ipad II's with ibook (latest version as of today) for our board of director's reports.  These are sometimes several hundred pages and password protected pdf's.  Now the more whiney members of the board are *******' at me, so I need to find a solution relatively quickly.  Is there a way to back off the updates?
    What it does.
    When a PDF is chosen to open from the library, ibook open a "blank" file -- showing only the ibook background.
    One can try closing and re-opening the PDF and after three or four times it'll open -- seems to be random.
    These PDFs are created in Adobe Acrobat 9.

  • Problem with opening PDF files in Google Chrome browser

    We have a web page displaying links to dynamically generated PDF files located on the internal repository. This files are not just text PDF files but PDF forms created using XFA technology. This means that they must be opened and filled only in Adobe Reader and not in Foxit Reader or browser's built-in PDF viewer.
    Now, the problem is that a Google Chrome browser opens any PDF file using its own PDF viewer. And I want to force this browser to open PDF files in Adobe Reader.
    How can I achieve this without disabling 'Chrome PDF Viewer' plugin since I can't do this for all users of our web site?
    Any help or advice would be greatly appreciated.
    P.S. We use LiveCycle ES3.

    Each user would have to set each browser individually.
    Note: I don't think it's possible to set the default PDF viewer with code for every user who visits the site.
    See the following link to enable Adobe Reader as the default PDF viewer in different browsers:
    http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
    Note: Not all PDF viewer browser plug-ins support PDF submissions, and most 3rd party viewers may not support forms created with LiveCycle or forms with Extended Reader Rights enabled.

  • Problem with adobe pdf viewer plug-in for safari

    I recently updated from adobe reader 8 to adobe reader 9 and now pdf documents that I view on Safari won't open. I get this message that says 'adobepdfviewer does not recognize a compatible adobe acrobat or adobe reader program' This is really strange because I have both Adobe reader 9 and Adobe acrobat installed. If you have any advice or solutions it would be much appreciated.

    Personally, I like to open PDFs that I have saved to my hard drive in Adobe Reader, because I find it quicker, especially with PDF files that have many pages. I also find the resizing controls and search functions more useful in Adobe Reader. At the same time, for quick looks when clicking on web links, I don't mind letting Safari open some PDF files. So having both capabilities is important to me.
    one000mph, your problem might be in the Adobe Reader / Acrobat preferences settings. It's perfectly possible to have these programs installed and still view PDFs in Safari, so there really isn't a need to delete either or both of the programs.
    If you still have one or the other of those installed, check its preferences "Internet" setting where it says, "Display PDF in browser using ..." I have that set to "Adobe Reader 8.1.2" and its working nicely. If you don't have Adobe Reader installed any longer you might have different options there than I have. Try the different settings there and see if changing them solves the problem.

  • HT5568 problems with opening PDF files on safari

    in Safari i am not able to view pdf pages when i open link through wed pages, i have to first save it to my desktop and then open to see the pdf files. I have another macbook where i do not have this problem. any solution to this would be great help

    If you want to open a PDF file within Safari, you have two choices. You need to place either item 1 or items 2 in your /Library/Internet Plug-Ins folder.
    Apple Quartz Composer.webplugin
    Adobe Acrobat Reader 11 PDFViewer.plugin and AdobePDFViwerNPAPI.plugin
    Your actions are, again either item 1 or item 2:
    Get a copy of the Apple Quartz Composer webplugin from someone else with the same exact OS X version as you (or reinstall OS X).
    Place in /Library/Internet Plug-Ins
    Permission: 755 root:wheel
    Download and install the latest Adobe Acrobat Reader 11 version for OS XThe installation will place the above Adobe PDF plugins in /Library/Internet Plug-Ins
    If the Apple and Adobe plug-ins co-reside, the Adobe PDF plug-in will overide the Apple Quartz Composer plugin.
    The Adobe PDF viewer has more functionality and is compatible with the latest Safari 6 releases.

  • I have a problem with opening PDF files downloaded from anywhere!

    I can view them ok in Safari, but when I save and download them, they are displayed with the Preview image and will not open.
    When I click them, a message says that 'the file may be damaged or not recognised by Preview'.
    I have cleaned up my computer (apple help ) but still, the problem remains. I downloaded the same file to my MacBook pro, and it saved it in the usual PDF format, (completely different image from above), and opened perfectly well.
    I have checked the settings in Preview and they seem to be set correctly so that Preview will open PDF files.
    What next?
    I am desperate!
    Jennifer

    See if you can delete any Adobe PDF plugins from /Library/Internet Plug-Ins/. Then quit and re-open your web browser and try again.

Maybe you are looking for