Problems with airport extreme and windows vista

Hi, I have windows vista and I'm having problems conecting it to air port extreme. The only way I can make airport extreme work is to disconect and reconect the powercord and then my computer reconizes it.
Any sugestions would be helpful.

I just got off the HP "chat" technical assistance about my HP DV6500z doing this same thing. At least for my model there is an October BIOS update. She had me re-install the Broadcom drivers and run the BIOS update. Now the whole computer runs faster in addition to connecting wirelessly! Not only that, I can use the "closed" network feature through the Airport Utility to hide my network as I did in the past and the PC finds it! I guess through all of the very testy notes on HP's discussion board they finally came through (well, at least on this model). My model has the AMD processor so if yours is Intel it may not be the same. I recommend going to their TA chat line or type in your model on their Software & Driver page to see if there is a recent revision on your models BIOS. The one I downloaded was dated 10-2007.

Similar Messages

Problem printing with Airport extreme and Windows Vista

I have just purchased a HP Laserjet printer that I have connected to my airport extreme. When I turn on Bonjour, my computer detects the printer, but when I try to configure it, a message apears saying I don't have the authorisation to do so...
Please tell me if you have any idea how to solve this!

I just got off the HP "chat" technical assistance about my HP DV6500z doing this same thing. At least for my model there is an October BIOS update. She had me re-install the Broadcom drivers and run the BIOS update. Now the whole computer runs faster in addition to connecting wirelessly! Not only that, I can use the "closed" network feature through the Airport Utility to hide my network as I did in the past and the PC finds it! I guess through all of the very testy notes on HP's discussion board they finally came through (well, at least on this model). My model has the AMD processor so if yours is Intel it may not be the same. I recommend going to their TA chat line or type in your model on their Software & Driver page to see if there is a recent revision on your models BIOS. The one I downloaded was dated 10-2007.

Please someone help...Airport Problem w/ Airport Extreme and Windows XP

Hello...I am trying to use a Windows XP (SP2) with airport extreme base station....I have linked up the AEBS into an already existing Linksys router that is plugged into the Windows PC, Once Plugged in and airport Utility is opened, AU does not detect any apple wireless devices...when I choose to "Open Config file" option in Airport The Wi-Fi connection is activated and yet the AEBS still flashes amber. The Mac OS X and my ipod touch detect the Wi-Fi network and it is called Apple Network ca00xx (something like that) and it has NO encryption....so basically I want to ask....How would I ENCRYPT the network, and also is that Windows XP wireless enabled? Does the XP have to be Wi-Fi enabled in order to encrypt the network to the Touch and Mac?
Any assistance would be VERY appreciated and ANY solutions are Welcome!
onegai, and arigato!

u are not a proffessional are u?
Nope, just a Mac User, 6th grade education btw!
what is dongle? is that free to get the windows wi-fi?
Not free, but not needed either, like this...
http://eshop.macsales.com/Item_XLR8YourMac.cfm?ID=11491&Item=NWTMXP802GU2
We now need to find out the IPs on the PC & the Macs...
Find IP on computers...
http://www.helpdesk.umd.edu/topics/communication/ethernet/office/winxp/2882/
Hopefully you just have the AEBS not handing out IPs, just the Router.

Problem with Airport extreme and Time machine

I recently purchased a 320gig external hard drive for Time machine. I connected it to my Airport extreme but it is not being recognized for some unknown reason. If I directly connect it to my iMac it works perfectly. I've updated with the latest firmware and it should work via USB with Airport extreme. Any suggestions why it is not working?

angelop wrote:
I have used the following for about two years.
-MBP, Airport Extreme, External HD (1TB) for my time machine.
You probably know, that's "iffy" and +*not supported by Apple.+* See the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of this forum.
To get around this issue, I have switched off the Time Machine, and am only turning on once a week or so, to grab any changes or additions I've made. I've been doing this for about 6 months now with no problems.
Now whenever I do this, (It should only be backing up an album or two from iTunes,) it tries to back up my whole system again. EVERY TIME. It did not do this before.
If you go too long between backups, Time Machine will do a new, full backup. And once it decides to do that, it will keep trying until it succeeds. There are some other possibilities as well. See #D2 in the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of the +Time Machine+ forum.
If none of those seem to explain it, see #A1 there; download the TM Buddy widget, copy and post the messages here.
Why are you only backing-up once a week? Time Machine was designed to back up changes hourly, as long as your Mac is awake and the TC is in range. It will protect you best that way, and unless there's a problem, those backups will usually be very quick.
But if you're only going to back up once a week or so, then Time Machine is not the best app for you. See Kappy's post on Basic Backup, complete with links to the web sites of each product.

Big problem with Airport Extreme and Vivax Provider in Brazil

Hello guys.
I live in Brazil and I bought my Airport Extreme in a recent trip to USA.
For some years I was a client of Telefonica and had an ADSL link, I had a D'Link G604T to do both the modem and router operation in the same box. I was happy with my connection of 1Mbps.
In a recent promotion of Vivax I switched to a cable connection to have both TV and Internet at the same operator, my link now has 3Mbps.
With this pack I also received free one RCA cable modem model DCM425B, it was installed fine in one computer only. Everything was fine my connection was faster the old one.
So I went to install the Airport Extreme to make things even better.
After I installed I went to see the web status of my modem, all parts were looking fine, but the modem could not see the computer. Bad sign.
I talked to Vivax support people and apparently it was a problem with their network setup and they manage to make it right. My model now sees my computer.
After that problem was solved I could not make AE to work with the modem, it had the green light and the setup looked fine, but I could not open any site. I tried to turn off my modem and AE, waited some minutes and turned on first my modem and after it was up I turned on AE. All lights looked fine but again no connection to any site.
I called again the Vivax support center and they tried to help me but the don't know AE and they could not help me with all the details but said there was 2 10.x.x.x coming from my side. So I tried to use in bridge mode. I also selected the 192.x.x.x range instead of 10.x.x.x as default.
After many setups and turn off and on again my connection is working but I have a big problem with wireless. If I turn it on I loose my connection, it seems that AE sends 2 equal ethernet address to Vivax and their network don't like it cutting me off.
So my connection setup is like this:
RCA Cable modem model DCM425B at 3Mbps using a 200.x.x.x ip
Airport Extreme connected to a Mac and a Windows PC by wire using the 192.x.x.x range ip
Wireless is off
Bridge mode is on
This the only way I could make it work.

After a firmware update it worked fine.

Airport extreme and windows vista/8 computers

Are there any issues with the new airport extreme ac and windows based computers here?

You only need one device with AirPort Utility installed on it to configure the new AirPort Extreme.
As I mentioned above, this could be a Mac running the Lion or Mountain Lion operating system, or an iPhone, iPad, or iPod.
You only need to install AirPort Utility on a device if you want to use that device to 1) set up the AirPort Extreme originally, or 2) make changes to the original configuration at a later time.
AirPort Utility is not needed if you simply want to connect a PC...or any other wireless device.....to the wireless network that the AirPort Extreme is providing.
If someone told you that AirPort Utility was needed on the PC for it to be able to connect to the AirPort Extreme wireless network, they were wrong.
Currently, with relatives visiting, there are 3 PCs here at the house....none of which have AirPort Utility installed on them. But they all connect just fine to the wireless network provided by the new AirPort Extreme here.

Anyone having problems with airport extreme and a BT homehub?

i have a BT homehub broadcasting wirelessly connected into a airport extreme unit.
the wireless connection keeps on dropping off, i run diagnostics and sometimes i have to re-enter the network password and other times it reports airport is working fine.
i am sure the problem is with the homehub. i wonder if i turned the homehub's wireless of the connection might be better!
any thoughts?
many thanks

Yes, that might help reduce the likelihood that these two wireless routers are interfering with each other's wireless network, resulting in the symptoms you have described.
The other thing you could do is configure the AEBSn for "n only" wireless transmission. You could then use the HomeHub for slower b/g connections, and the AEBSn for faster n-only connections.

Problems with AirPort Extreme and connecting to personal ftp

Hi all
I seem to be having a problem with connecting to my personal server outside of my network. When I connect using a static IP within my network(192.168.1.x) I can connect fine using my Mac and PC so I've ruled out improper server settings. I've mapped a port (21) to the same static IP as my server, but I cannot connect. I am prompted with "An FTP Connection to "xxx.xxx.xxx.xxx" could not be opened because the FTP server dropped the connection" I think I've toggled every option in the Airport Utility but nothing seems to work. Has anybody been successful in making this work?
Thanks for any help offered

OK, thanks for the info, which really helps.
Your AirPort Extreme is in Bridge Mode, so the IP addresses that your devices need are being assigned by the Cradelpoint router, not the AirPort Extreme.
Either the Cradlepoint router is not allowing more than 3 devices to connect, or it is your service provider that is limiting the number of devices that can connect....probably because of very limited bandwidth.
I'm not sure whether you want to try to contact support at Cradlepoint or your service provider to try to find out who is actually responsible for the maximum number of connections allowed, since they will likely each blame the other for the problem.
The workaround...if you want to try it, since it bends networking rules a bit....is to configure the AirPort Extreme as a router, not a bridge.
The upside to this is that all of your devices will be able to connect and get a valid IP address.
One downside is that this will introduce what is known as a Double NAT error on the network, but that is rarely serious on a home network, and Apple does provide you with the option to "ignore" the error, so you get a nice green light on the AirPorts.
Another downside may be....depending on the bandwidth that your service provides....that your connection is really slow....as in dial up speed slow....when you have a number of devices all connected to the network simultaneously, since they will all share the available bandwidth is provided.
I never had any problems in the past with wireless connections when I configured the AirPort as the router. But I also was very careful to avoid downloading large files using the Cradlepoint connection since the bandwidth was quite limited.
Not sure how you want to proceed.
We can tell you how to configure the AirPort as the router in this type of setup if you will let us know what operating system you used to configure the AirPorts, but we cannot guarantee that things will work for you if you try it.

Problem with airport extreme and HP photosmart 8750 printer

I have connected my HP8750 printer to my internal network via one of the ethernet ports on the Airport Extreme base station. My computer accesses the network via the wireless AP.
I have no trouble finding the printer - it shows up as a bonjour printer when I try to add a printer.
It does not know how to access the "supply levels" page hosted by the printer. This information is absolutely necessary in managing a photo printer.
Before I upgraded to the Airport Extreme, I was using an older SMC wireless router. There the supply levels web page showed up at a fixed address.
Does anyone know how I can access this page?

I have found a "solution" which is not elegant but ....
I connect my iMac to the Airport Extreme via an Ethernet port. I then look at the IP address of my iMac and poke around using a web browser, examining adjacent IP addresses. I find the HP8750 hosted page at one of these. I then switch back to wireless and the web page is still there. I bookmark it.
I guess these addresses are stable.
It would be more elegant to be able to get the same info via the printer popup window by clicking on "supply levels" but this workaround seems to work.
How do other flavors of printer handle this when they are addressed as bonjour printers?

Problems with Airport Extreme and OS 7.6.4

Last week, we updated three devices (Time Capsule, Airport Express and Airport Extreme) to OS 7.6.4. Time Capsule and Airport Express seems to work well but the Airport Extreme didnt! Users of the AiEx told me about bad ping statistisc after wlan login. The connectivity changes in a curious way. one second, 0 % loss and one second after the connectivity changes to more than 50% loss, even the users are sitting in te same room, the AiEx does ???
We used a 2 GHz and also an 5 GHz Wlan-Network. Additional to the problem of connectivity, somtime the 5GHz-Network ist for seconds not visible!!
Now i restored the old 7.6.3 and it works well like before. One additional triel results in the same problem, even i resettet the station two times.
What to do? for the next time, our Airport Extreme got the old OS 7.6.3.
greesting
A.

If memnongr's advice doesn't work, you can revert to an old version of the firmware by using AirPort Utility 5.6.
http://macintoshdesktop.blogspot.co.uk/2012/12/airport-utility-56-and-mountain-l ion.html
Go to Base Station>Upload Firmware on the menu bar, and it will allow you to revert to an earlier version.

Setup problems with airport extreme and cable.

I am trying to install a new airportextreme 802.11n with cable (comcast) using a Motorola SURFboard eXtreme. The airport extreme keeps blinking amber. Any suggestions?

Should I connect the modem to the AEBS before I power it up?
Yes, all devices that normally are interconnected by Ethernet, should be connected during the power recycle.
If it continues to flash amber, should I still go through the set up with Airport Utility? If so, manual or let it guide me?
Yes. The following Apple Support article describes the flashing amber status light in more detail.
By default, your AEBS will broadcast an unsecured wireless network with a network name of something like: Apple Network NNNNNN. You would then use the AirPort Utility to make any required configuration changes. The Utility has two basic modes: 1) Assist-me (aka Automatic) and 2) Manual Setup. The latter is used to fine-tune any settings. The assisted mode, should take you through the steps to get the AEBS up and running properly for most common configurations.
Please feel free to post back if you have any questions on setting your AEBS up.

HT1218 why is streaming to my TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP s

why is streaming to my sony TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP service? Airport extreme software is up to date.
please advise
Michaelgfrommet

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Airport Extreme for Windows (Vista) and Mac

Have PC with Windows Vista and Belkin N1 Router. Want to replace Belkin with Airport Extreme to use with both PC and MacBook Pro. Also want to use printer with both. Any suggestions will help. Do I need to download special software for Windows or is this included on disk that comes with the Airport? Do I have to install software on both computers? PC is for separate business use and don't want to mess things up with it. Printer is HP Photosmart C6380 all-in-one ane purports to work wirelessly...so far wired to PC and unable to link to PC wirelessly. That's why Airport Extreme with USB for printer makes sense to me.

Hello SteveKid. Welcome to the Apple Discussions!
Have PC with Windows Vista and Belkin N1 Router. Want to replace Belkin with Airport Extreme to use with both PC and MacBook Pro.
Unless you have additional networking requirements or are having issues with your Belkin router, there is no reason to have to replace it with an 802.11n AirPort Extreme Base Station (AEBSn) just to support both Macs and PCs. Your MacBook Pro shouldn't have any difficulties connecting to routers provided by manufacturers other than Apple.
Do I need to download special software for Windows or is this included on disk that comes with the Airport?
Software (AirPort Utility) to administer the AEBSn from either a Mac or a PC is included with the installation disc that comes with the base station. The necessary software is already installed on the Mac, but if you intend to administer the AEBSn from the PC, you would need to install it on the PC from the disc or download it directly from Apple's Support site. The other software that comes on the disc is Bonjour for Windows. This allows for easier access to a printer attached to the AEBSn from PCs, but is not mandatory in order to print.
Printer is HP Photosmart C6380 all-in-one ane purports to work wirelessly...so far wired to PC and unable to link to PC wirelessly. That's why Airport Extreme with USB for printer makes sense to me.
Unfortunately, there is one caveat. The USB port on the AEBSn does not fully support the non-printing features (fax, copy, scan) of all-in-one printers ... just the print function. If these features are important to you, then you may want to look for wireless print server provided by another manufacturer that does support these additional features. I believe Linksys/Cisco still provide these.

Airport Express and Windows Vista

I cannot get the Airport Express software to recognize the Airport Express in Windows Vista. I installed the software and the setup assistant doesn't even show up. Any recommendations?

Ah Ha!
I have been waiting patiently for the last few weeks for posts to come up on this subject.
I have had the same problems. My new samsung sets up a wireless contection with the aiport wonderfully but as airport admin assistant does not install with the 4.2 version I cannot configure hence set a password or any security. It cannot be done through utility as it does not recognise the airport as being there.
A long sequence of phone calls with a lady from apple confirmed they are aware of the problem. Apparently the 5.1 version does install in vista (although its existance maybe a myth).
The funny thing is that you cannot tell what version is in the box. The staff in the apple stores do not know either. So I have ended up buying three airports opening the packaging, finding the wrong software and then getting a refund. Just like charlie lookig for the golden ticket.
They are of course selling loads of these to PC users and most of these will now be using vista if they have new PC's. So lots should be being returned. A serious problem for their cross platform marketing plan.
Apple! a sticker saying not compatible with vista would have saved me alot of hassel.
MK

Is there a software problem with Airport Extremes?

I recently bought a new 802.11ac next generation AE to replace my old generation AE mainly for the increased wifi speeds. I have been having trouble though getting my proper wired speed using the router though. I didn't have problems with the previous version in the past. But now using the new one I get low speeds at times, but its not constant. I have comcast and get 60 mbps speeds when hooked up straight to my PC. Using the AE, at times I get the same speeds, but usually now it drops all the way to like 12 mbps. I don't understand what it is, and thought about returning the AE but I have past my purchase time to return. The other night I used speedtest.net and I got 12 mbps. So I unplugged the comcast modem and restarted everything and it went back up to 60 mbps. But it seems to drop down to 12 constantly. I tried the same process last night, and it did not return to 60 mbps, it stayed at 12. So I still have my old AE, and hooked that up figuring I would not have the same issue. Yet I totally did. 12 mbps again. So is this some sort of software issue that is making this happen, I don't understand it. I see people having trouble with WiFi speeds on here, but this is a wired connection. I also thought I would test the wifi for the heck of it while I was getting 12 mbps wired through my AE. So I used my phone connected to wifi and ran speedtest, and I got 23. So how can my wifi speed get higher returns than my wired connection? Can anyone help?
Thanks,
Eddie

I'm having a similar issue. I have TWC turbo cable in Manhattan. I get 20Mbps download speed when I connect a Mac directly to the modem via ethernet. When I use the current gen AirPort Extreme, my internet speed gradually decreases to unusable. Less than 1Mbps. Websites timeout before loading. My LAN still works, but internet crawls. Doesn't matter if a device is wired directly to Airport or wirelessly connected - internet crawls, if I'm lucky.
This is after weeks of things running perfectly with this airport. Over the past few days, I'm dying.
I spent time with TWC to make sure it wasn't on their end. Reset the modem. Ran signal tests. Rebooted everything. It's not an issue on their end. As soon as I plug directly into their arris modem, I'm golden. 20Mbps download again.
I hard reset my AirPort Extreme, and set it up as if it was brand new. But internet speeds still drop to slow to unusable when I'm going through AirPort Extreme.
Had some luck getting speeds up to usable by specifying DNS servers from TWC in airport, but this was false hope. Overnight, internet speeds were back down to less than 1Mbps.
Again, if I connect a mac directly to the modem, I'm getting 20Mbps speeds again, as I should.

Problems with airport extreme and windows vista

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