Problems with AMD A8-6410 APU with ATI AMD Radeon R5 Graphics

Hi.
I have problems with the graphics card driver Ati Radeon R5. I have a HP 15 - g012dx , from one moment to another , the driver stopped working. I have to disable this driver for the video work properly. I installed the drivers that brings the HP Recovery Manager:
* AMD HD Graphisc Driver:
-version 13.351.1105.1001
-version 13.351.1105.1005
Prove also unsuccessfully with these drivers :
* amd - catalyst- 14.7 - rc3 -windows- aug12
* amd - catalyst- 15.3beta - 64bit - win8.1 - mar20
* sp67327
* sp69615
PLEASE help me to resolve this problem
thanks
DISABLE DRIVER (VIDEO REGULAR)
ACTIVE DRIVER (VIDEO PROBLEMS)

Install the driver that is available either by download from the HP support portal download section or the HP Recovery manager. You can access the Recovery Manager while logged into Windows or by booting to the usb recovery media you should have created by now.
Try the following HP graphics softpaq version 13.152.1.3000. The HP softpaq will also reinstall the notebook's chipset drivers.
http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64482.exeversion
Do not install drivers from AMD.
If you read the fine print at AMD, you will find that AMD cautions you that it is best to use the notebook manufacturer's drivers.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
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itbane wrote:
Sorry fore double-posting, but there's something new:
At beginning, the PC continued booting after throwing this issue. But now, Booting sometimes just stops at the very moment when the CPU is not responding.
...sounds like a hardware problem to me given the sporadic nature.

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is there any chance i can uprgade my processor to better one or what should i do
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Hello esignshop,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that your notebook computer is behaving slowly after a month of use, and I would be happy to assist you in this matter!
Since the processor on your notebook is integrated into the motherboard, I recommend following this document on Improving System Performance without Adding Memory (Windows 8). This should help improve the speed and efficiency of your computer's system without having to replace the entire motherboard with the processor.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

ATI Mobility Radeon X1600 graphics card Windows 8 driver missing

I just installed Windows 8 Enterprise Trial version on HP nx9420 laptop (2GHz dual core prosessor, 4gb memory, ATI Motility Radeon X1600 graphics card with 256mb own memory, 1680x1050 native display resolution) on second partition, side by side with existing
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Thank you all of your thanks.
I can confirm that this solution works with Windows 10 Technology/Insider preview too. And surely works with forthcoming Windows RTM too.
Windows 8.1 and Windows 10 TP work both like a charm with nearly 10 years old HP Compaq nx9420 laptop, with Intel Core 2 Duo and ATI Mobility Radeon X1600 display adapter. Nice co-operation of "old" hardware and very Modern Windows OS.
So in brief:
If you have laptop with ATI Mobility Radeon X1600 or other X1000-series display adapter and
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0) First just install Windows 8.x/10. It will install Microsoft Generic display driver, but that doesn't support full resolution of ATI Mobility Radeon X1000 -series - for example it may show maximum 1400x1050 -resolution, thus your laptop display and Radeon
X1000 may support native 1650x1050, but you can't obtain that resolution with that Microsoft generic driver. So you need ATI-driver and you can get it this way:
1) With Internet Explorer (this doesn't work with other browsers) go to
Microsoft Update -catalog: http://catalog.update.microsoft.com/
2) Search "ATI Mobility Radeon X1600"
(or X1300, X1800 etc)
3) Sort search results by date (last update -column), latest on top. You will see drivers for Windows 7
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4) Select proper driver version of them, according your Windows 32 or 64 bit, so click Add
5) At top-right click Show basket and then download those driver packages to your computer. They are cab-file
-packages.
6) Obtain 7-zip -utility, install it and with it unpack that cab-driver package on folder with its package-name.
7) On start of taskbar, right mouse button click Windows-Start and then select Hardware management. On
Hardware management -window open Display adapter -section, then mouse right click Microsoft adapter and select Update driver. Then on next window, select search driver from computer.
8) Browse on folder, where you unpacked ATI driver (on stage 6 earlier) and select Next ... that updates
driver, on the go and you don't need even to reboot Windows.
9) Now you have proper ATI Mobility Radeon -driver in use. It surely sets automatically resolution
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Extra: For that Windows 8.x/10 boot works fine too, do this too:
Seems that Windows 8.x (and Windows 10 too), with their hybrid-shutdown -functionality, require some support of the display adapter, that ATI Radeon Mobility x1000 -series don't have.
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You can fix that this way:
- at end of Taskbar click battery/power icon and select Power settings
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(I recommend to check Hibernate at the same time too, because that is usefull)
- then Save settings and reboot Windows and you have got rid of that problem that Windows 8.x/10 don't show Lock screen, now it does.
Boot takes just a little longer, so practically no problem. And if you need quicker boot with laptop, use Hibernate-state, so don't shut down your laptop, but instead put it into Hibernate-state (that is better than Sleep mode, because Hibernate-mode doesn't
consume battery-power, like Sleep-mode does)

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Dear sir,
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                  Serial No.     :- [edited by Moderator]
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Hi Maxi69:
Welcome to the forum!
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hi,
The second manual of the following link will answer your questions. You can find the first answer on page #1. Please note, you have to check BIOS before upgrading CPU. For the second question, no available part for your machine (page #45) that means no connectors for you to plug all the lights of a backlit keyboard.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=5336987
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi @anglngr9 ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that after reinstalling Windows 7 when you connect a TV via HDMI or watched a video on it the image would start to break and the freeze the computer. You have had this difficulty since you reinstalled Windows 7.
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Xorg.conf for a dualhead setup with an ATI/AMD graphic card

Hello Guys
first I would mention that I've searched for a solution but I've not found one
now back to the problem. I would configure my system so that I can work with two displays like Xinerama. But when I use
$ startx
then my two monitors have a white screen for a second, then the bigger one goes off (no signal) and the little stay with the white screen. The mouse pointer is not visible and no window manager is used.
I have a SyncMaster P2250 (22") and a Eizo FlexScan L568 (17")
my graphic card is an AMD/ATI Redwood (Radeon HD 5670) and the fglrx driver from the catalyst repository
and finally my xorg.conf
#Server Layout
Section "ServerLayout"
Identifier "Main_Layout"
Screen 0 "Screen_Samsung" 0 0
Screen "Screen_Eizo" RightOf "Screen_Samsung"
EndSection
#Device Section
Section "Device"
Identifier "Device_Samsung"
Driver "fglrx"
BusID "PCI:1:0:0"
Screen 0
EndSection
Section "Device"
Identifier "Device_Eizo"
Driver "fglrx"
BusID "PCI:1:0:0"
Screen 1
EndSection
#Monitor Sections (contains 2 monitors)
Section "Monitor"
Identifier "Monitor_Samsung"
Option "DPMS" "true"
Option "TargetRefresh" "59.9"
Option "Position" "0 0"
Option "Rotate" "normal"
Option "Disable" "false"
Option "PreferredMode" "1680x1050"
EndSection
Section "Monitor"
Identifier "Monitor_Eizo"
Option "DPMS" "true"
Option "TargetRefresh" "60"
Option "Position" "1680 0"
Option "Rotate" "normal"
Option "Disable" "false"
Option "PreferredMode" "1280x1024"
EndSection
#Screen Sections
Section "Screen"
Identifier "Screen_Samsung"
Device "Device_Eizo"
Monitor "Monitor_Samsung"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1680x1050_59.90"
EndSubSection
EndSection
Section "Screen"
Identifier "Screen_Eizo"
Device "Device_Eizo"
Monitor "Monitor_Eizo"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024_60.00"
EndSubSection
EndSection
I would be very grateful if somebody can help me
greez Troopa

Hello Guys
first I would mention that I've searched for a solution but I've not found one
now back to the problem. I would configure my system so that I can work with two displays like Xinerama. But when I use
$ startx
then my two monitors have a white screen for a second, then the bigger one goes off (no signal) and the little stay with the white screen. The mouse pointer is not visible and no window manager is used.
I have a SyncMaster P2250 (22") and a Eizo FlexScan L568 (17")
my graphic card is an AMD/ATI Redwood (Radeon HD 5670) and the fglrx driver from the catalyst repository
and finally my xorg.conf
#Server Layout
Section "ServerLayout"
Identifier "Main_Layout"
Screen 0 "Screen_Samsung" 0 0
Screen "Screen_Eizo" RightOf "Screen_Samsung"
EndSection
#Device Section
Section "Device"
Identifier "Device_Samsung"
Driver "fglrx"
BusID "PCI:1:0:0"
Screen 0
EndSection
Section "Device"
Identifier "Device_Eizo"
Driver "fglrx"
BusID "PCI:1:0:0"
Screen 1
EndSection
#Monitor Sections (contains 2 monitors)
Section "Monitor"
Identifier "Monitor_Samsung"
Option "DPMS" "true"
Option "TargetRefresh" "59.9"
Option "Position" "0 0"
Option "Rotate" "normal"
Option "Disable" "false"
Option "PreferredMode" "1680x1050"
EndSection
Section "Monitor"
Identifier "Monitor_Eizo"
Option "DPMS" "true"
Option "TargetRefresh" "60"
Option "Position" "1680 0"
Option "Rotate" "normal"
Option "Disable" "false"
Option "PreferredMode" "1280x1024"
EndSection
#Screen Sections
Section "Screen"
Identifier "Screen_Samsung"
Device "Device_Eizo"
Monitor "Monitor_Samsung"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1680x1050_59.90"
EndSubSection
EndSection
Section "Screen"
Identifier "Screen_Eizo"
Device "Device_Eizo"
Monitor "Monitor_Eizo"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x1024_60.00"
EndSubSection
EndSection
I would be very grateful if somebody can help me
greez Troopa

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