Problems with apple care
My boyfriend bought me and IPod which he engraved. I took it to and apple shop because it started having some problems, and they gave me a new one ( losing my engraving ) the new ipod that was given to me have some technical problems so I contact apple to arrange a repair, I decided to send it by post as I don’t live close to an apple shop , It have been two weeks now and nothing have been done!!! I want a refund; It’s not fair that they have make me loose all this time. A repair shouldn’t take this long. Can someone help me? How do I raise my case?
Did you follow these instructions:
How do I get my iPod serviced?
Easy! If your iPod is still covered by Apple's Limited Warranty for iPod, we recommend you use theOnline Service Assistant. You may also contact Apple Technical Support, or take your iPod to your localApple Retail Store to make service arrangements.
Similar Messages
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Problem with Apple Care Registration Process
My MacBook warranty will expire pretty soon. So, I ordered my Apple Care Protection Plan from Apple online store in Thailand since September 9, 2009. It arrived this morning (September 15, 2009).
When I try to register Apple care for my machine, Problem was starting. I do following on screen process, put my Macbook Serial No. and Apple Care Protection Plan registration No from package. Screen Show "We're sorry, but this registration number is not valid. Please check your information and try again."
I tried to contact Apple Care representative in Thailand. He was kindly enough to ask Apple online Store about this. He came back with answer that there are some problems about Apple care registration and I have to wait for week for response!!
Why product from apple online have this kind of problem? And customer have to wait for one week without knowing anything!!You should be fine. The good thing is 1) you bought it from Apple and 2) you have contacted them about it before your initial warranty expired. Just be sure to follow up with them. If you haven't done so... you may want to give them a call back just to get a case number so you can have something to reference in case they don't get the problem sorted out before you warranty expires.
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Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.
Call Apple Care
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Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank youHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Not working imessage!! Credit card and I can not send imessage than after apple id. There are problems with Apple seeverele?? Thanks!
Before the service reset function. Wait 24 hours to activate imessage.go to the settings and turn off imessage
but that don't change the issue that you will never be able to facetime eachtoher
the appleID is really meant as the handle that identify you it was not meant to be shared
but can see that people may want to do not buy apps more then once -
In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!
settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414 -
The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
Apple Retail Store - Genius Bar -
I Have reinstalled itunes to solve a problem with Apple mobile support, but during install i get this message. Service 'Apple Mobile, ( Apple Mobile Device ) failed to start. Verify that you have sufficent privileges to start system services. I'd appreciate any help on this.
Thanks bluebanana 66Hi bluebanana 66,
Thanks for visiting Apple Support Communities.
There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
If the error message persists, see the "Additional troubleshooting" section of this article for some steps that can help solve it:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best,
Jeremy -
Problems with Apple Photo Services
I've been having problems with Apple's Photo Services. The first time, I'm pretty sure I didn't crop some pics correctly, but they were gracious enough to refund my $$. However, then I got serious about cropping in Aperture 2, and double-checked everything before submitting them. The 20 x 30s were fine, but the 16 x 20s were all screwed up. My $ was refunded for these, but I can't figure out whether the problem is mine, or in the transmission of the pics, or something that went wrong in the Photo Service. When I complain, they always send back a small pdf of what they claim they received, and it always matches what they printed. But that's not what I sent them.
Anyone else have these problems? Might it be a bug in Aperture 2?
SeanWhen I do a bulk export from Aperture 2, to anywhere, (flickr, Photoshelter, a set of files, gallery), randomly, (about 2 in thirty images are affected).
The effect is stretched non-centerd cropping. I think it only affects random cropped images. Not all cropped images, but I am not sure about non-cropped images. ...
The extra effort to go back to the export, after the fact, just to check up on the quality exported images is a waste of my time, but now made necessary.
The thing that bothers me the most is that selecting the images that have been exported with the problem and then re-exporting those images produces, for me, the export I originally expected without the errors. -
Problems with Apple Preview filled forms and compatibility with Windows?
Anyone else having problems with Apple Preview filled out forms and compatibility with Microsoft Windows after Lion?
I've had it happen recently with two different people, where the data I had entered on a fillable PDF form could not be seen by Microsoft Windows, but I saw my data just fine.
I don't know what version of Adobe Acrobat they were running.
Thanks,
ktYou will get that first message when the document has been changed in a way that invalidates the internal digital signature that's applied when a document is Reader-enabled. Certain changes are allowed (e.g., filling fields, commenting, signing) and will not invalidate the signature, but others are not. The exact cause of the change is often hard to track down, but it can be due to font problems, some type of file corruption, or something that Acrobat/Reader attempts to correct when the file is opened/saved. You will also get the message if the users system time is not correct and is currently set to some time before the document was Reader-enabled. It seems best to use the most recent version of Acrobat to enabled the documents and recent versions of Reader to work with them.
It problem is probably not related to the user using anything in the Sign pane. -
I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?
probably not.
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We've just now upgraded from Leopard to Snow Leopard and are having a problem with Apple ProRes 4444 and alpha channels in Motion 4. A clip with an alpha which keyed perfectly before the upgrade, now will not key. If I convert the clip to the Animation codec, it keys perfectly. If I export the Motion project as a ProRes 4444 self contained movie, it will key when brought into FCP 7 but if I import the project into FCP 7, it will show the key in the viewer but not the canvas. Has anyone seen this or have any suggestions on how to correct this? Is it a bug?
Thanks,Motion 4.0.3
It just doesn't seem to recognize the alpha at all. -
I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.
Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck. -
Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?
I think its meant to show your name, not your ID.
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I have a problem with Apple store when installing large application (example xCode): The system crashes.
It begun with 10.8 usualy with few tries it work but with 4.6 no succes.
Any suggestion?If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.
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