Problems with Apple ProRes 4444 and alpha channels in Motion 4 after upgrade to Snow Leopard. Has anyone seen this?

We've just now upgraded from Leopard to Snow Leopard and are having a problem with Apple ProRes 4444 and alpha channels in Motion 4. A clip with an alpha which keyed perfectly before the upgrade, now will not key. If I convert the clip to the Animation codec, it keys perfectly. If I export the Motion project as a ProRes 4444 self contained movie, it will key when brought into FCP 7 but if I import the project into FCP 7, it will show the key in the viewer but not the canvas. Has anyone seen this or have any suggestions on how to correct this? Is it a bug?
Thanks,

Motion 4.0.3
It just doesn't seem to recognize the alpha at all.

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Titles and Transitions doe not work after upgrading to Snow Leopard

I can not get my Titles or transitions to work in iMovie any more after upgrading to Snow Leopard.
Everything goes to a black screen. I am having problems with final cut express also. Anyone have an idea when there will be a patch to fix this? I would hate to have to down grade.

Holy *&$^, no kidding. I mean this is bad. I can't really do anything on iMovie at all. I really hope there is a simple solution to this, b/c if this really is part of a bad release, Apple will not hear the end of it.

Opening a self serve yogurt shop where you use a scale to weight product and it weight goes to ipad to calculate price. Has anyone seen this application or process?

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I understand the inconvenience you are experiencing when working with Office 2013.
If you have any feedback about Office 2013 product, click the and submit to Microsoft.
Microsoft will decide how to fix the problem for all customers.
For the activation mechanism, it intends to protect customers of their rights and interests.
For a retail version of Office, if it was purchased with a disk, Microsoft account is not necessary during the installation.
For volume license of Office, refer to the following link to deploy Office suites can be much efficient:
http://technet.microsoft.com/en-us/library/cc178982.aspx
For the problem Office 2013 keep crashing, check the following link to check:
http://support.microsoft.com/kb/2813143/en-us
http://support.microsoft.com/kb/2758592/en-us
Thanks,
Tyor Wang
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no
help.
If you have any feedback on our support, please click
here

HT4528 The icons on my iphone have all changed to large and I cannot change it back to normal view. Has anyone seen this happen?

My phone's display has changed as if it were stretched like we can do with photo's except it affects the whole phone. It won't go back to a normal display even after shutting it off and restarting. Has anyone seen this and how did you resolve?

Thank you...this did the trick. I had forgotten about that zoom feature. Now I will ALWAYS remeber it!
Thank you,
Deb

Beachballing and "disk0s10: I/O errors" after upgrading to Snow Leopard

Here's my situation: I recently upgraded my iMac (2.93 Ghz Intel Core Duo, 4GB of ram, model id is 9.1) from Leopard to Snow Leopard. I did a basic install (not a clean install), the installation went smoothly, no errors were reported and in less than 40 minutes I was up running Snow Leopard.
But... immediately, on the first launch, after a couple of minutes my Mac started beachballing, leaving it completely unresponsive for like 5 minutes. Afterwards, the spinning pinwheel disappears, my Mac continues running normally, and I don't experience much issues. At first I thought it was a one time thing, probably saving some settings up after the first launch, but... it has been happening every time I start my computer! Every time, it starts up, all my startup programs launch, the desktop icons appear, and then suddenly after a couple of minutes it starts beachballing again.
I now start to suspect there's something wrong. I launch the Console and take a look at the logs. There at the exact same time the beachballing occurs, i find like 3 or 4 subsequent "disk0s10: I/O errors". Now I'm starting to think it's a hard disk issue, so I bring up Disk Utility and check the S.M.A.R.T., it says everything is OK. I verify the disk, and it says everything is OK. Now I don't know what to suspect.
Something tells me it's not the hard disk failing (maybe it's denial), because the problem started happening immediately after installing Snow Leopard. With Leopard I didn't have any problems at all. Also, once the beachballing stops, my computer runs smooth and fast, much faster than with Leopard; and it seems the beachballing and the errors don't happen again until the next restart (though I haven't yet used it for a long period of time since this problem happened like three days ago). Another thing is that I recently transfered like 30GBs worth of files and I didn't receive a single error. Everything seems (as for now) to run perfectly well after the initial beachballing occurs.
So, I'm now facing two options: (1) Make a clean install and see if the problem persists, or (2) Replace the hard disk.
As all of you know, both options are pretty time consuming and annoying, so I really want to troubleshoot everything I can to see if the problem has a simpler solution. What other things can I check? Have any of you had this problem before?
Sorry to make my post so long but I believe the more information you get first hand the better, right? Please, I will really appreciate any advice.

OK. Here's what I found out.
When I boot in Safe Mode the problem does not occur (and I discovered why, I'll explain further along). Also, Disk Utility didn't report any errors in either the "Macintosh HD" volume nor the "WINDOWS" volume.
Looking closer at the console errors I noticed a couple of things. Here are the console errors:
6/19/11 4:03:02 AM    kernel    disk0s1: I/O error.
6/19/11 4:03:02 AM    kernel
6/19/11 4:03:02 AM    kernel
6/19/11 4:04:09 AM    kernel    disk0s1: I/O error.
6/19/11 4:04:09 AM    kernel
6/19/11 4:04:09 AM    kernel
6/19/11 4:05:17 AM    kernel    disk0s1: I/O error.
6/19/11 4:05:17 AM    kernel
6/19/11 4:05:17 AM    kernel
6/19/11 4:05:17 AM    firmwaresyncd[63]    /sbin/mount exited with 71
6/19/11 4:05:17 AM    firmwaresyncd[63]    Command /sbin/mount output: mount_msdos: /dev/disk0s1 on /Volumes/firmwaresyncd.QsGgXz: Input/output error
First of all, the error is reported on disk0s1. So I ran diskutil list on Terminal to check which drive was this. These are the drives and partitions that were listed:
/dev/disk0
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *640.1 GB   disk0
   1:                        EFI                         209.7 MB   disk0s1
   2:                  Apple_HFS Macintosh HD            605.5 GB   disk0s2
   3:       Microsoft Basic Data WINDOWS                 34.3 GB    disk0s3
As you can see, disk0s1 is the EFI System Partition (ESP) in my Mac. After a little research I found out that this partition is used as a stage for handling firmware updates. I also found out that this partition is not really needed to run Mac OS X. This explains the subsequent appearance of the firmwaresyncd command which, according to the Apple's developer manuals, runs at boot time to synchronize the firmware files from the root filesystem to the EFI System Partition (ESP). Also, it does not run when the system is performing a Safe Boot.
Now this explains why the problem only happens after I boot and never happens again until I reboot. It also explains why it doesn't happen when I run in Safe Mode.
Therefore, the problem I'm experiencing is basically the following:
At boot time the firmwaresyncd command tries to access the EFI partition to synchronize the firmware files from the root filesystem to the EFI System Partition.
It seems that the EFI partition at disk0s1 is either corrupted or inaccesible so the firmwaresyncd command can't access the partition and after a couple of tries throws the input / output error.
Now the next thing I did was to run Single User Mode and run fsck_msdos /dev/disk0s1 to see if I could repair this partition. Unfortunately, I got the following error:
:/ root# fsck_msdos /dev/disk0s1
** /dev/disk0s1
** Phase 1 - Preparing FAT
** Phase 2 - Checking Directories
** Phase 3 - Checking for Orphan Clusters
disk0s1: I/O error.
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [ErrType IO] [ErrNo 5] [IOType Read] [PBlkNum 1744] [FSLogMsgID 1787532898] [FSLogMsgOrder First]
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [DevNode devfs] [MountPt /dev] [Path /dev/disk0s1] [FSLogMsgID 1787532898] [FSLogMsgOrder Last]
disk0s1: I/O error.
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [ErrType IO] [ErrNo 5] [IOType Read] [PBlkNum 1744] [FSLogMsgID 1585536958] [FSLogMsgOrder First]
0 [Level 3][ReadUID 0] [Facility com.apple.system.fs] [DevNode devfs] [MountPt /dev] [Path /dev/disk0s1] [FSLogMsgID 1585536958] [FSLogMsgOrder Last]
Unable to read FAT (Input/output error)
Free space in FSInfo block (364217) not correct (173941)
Fix? [yn] y
6 files, 86970 KiB free (173941 clusters)
So that's what I've found out for now.
What do you think I should do now? Should I try to erase and re-partition the disk to see if it solves the issue? Could these errors suggest the disk is about to fail?
I could technically keep using the Mac like this since the EFI partition isn't strictly needed to run Mac OS X and this problem only happens once at boot time (and I do keep a Time Machine backup). But should I?
Any thoughts?

I have a big problem with Lion and PGP. After upgrading from snow leopard to lion I cannot access my PGP drive which was generated under snow leopard. PGP does not start but gives a notion that lion cannot work with my PGP version. Solution?

After upgrading from Snow Leopard to Lion I cannot access a PGP drive which was generated under snow leopard. PGP does not start. When I try to start I just receive a message that Lion cannot work with PGP. How can I now access important and confifential informatio which I have stored in PGP (snow leopard). Do I have to move back to snow leopard. If so, how can I do this?

If you have this product,
http://www.symantec.com/business/support/index?page=content&id=TECH165159
you have to go back to Snow Leopard.
To re-install SL, back up your home directory, format and re-install.

I just bought a used computer with OSX 10.8 and want to reinstall OSX 10.6.3 Snow Leopard . . . How can I do this?

I just bought a used computer with OSX 10.8 and want to reinstall OSX 10.6.3 Snow Leopard . . . How can I do this?

Alfi94965 wrote:
I just bought a used computer with OSX 10.8 and want to reinstall OSX 10.6.3 Snow Leopard
First off you need to know the model identifier of the machine, not all Mac's can be reverted to Snow Leopard and not all Mac's can use the 10.6.3 Retail disk!
To find the model identifier, boot the machine up and hold the command key and the spacebar, Spotlight appears at the top right corner and type in System Profiler and press Enter/Return.
The model identifier should be something like "MacBook Pro 9,2" or something of that nature.
You also can hold D while the computer is booting on/near a Internet connection for a long time and this loads Hardware Test, which one of the panes will give the required information.
Next you download MacTracker here and look up your machine and it's original operating system.
(Don't click the AppStore version obviously)
http://mactracker.ca/
You may have to right or control click on the program to bypass Apple's Gatekeeper and run the program.
If you have the model identifier and the machine won't boot, then just ask here and we can tell you the information
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Also the 10.6.3 Snow Leopard Retail Disk sold at Apple only works on Mac's that came with 10.4-10.6.2 from the factory.
Any Mac's that originally came with 10.6.3-10.6.8 from the factory need model specific disks from Apple directly, not sold at their online store, you will have to call them with your Mac's serial number and order these disks.
If you get the right disk and have the right machine, then you should be able to insert the disk and hold c down or the option/alt key and boot from the 10.6 disk.
Follow these directions and make sure to erase the ENTIRE DRIVE first in Disk Utility or you will have issues later trying to fix it from the disk.
How to erase and install Snow Leopard 10.6

I am using a Mac Leopard and want to know if I upgrade to Snow Leopard (so I can use the new Lightroom 4) will any of my programs be affected. I will not be able to restore some software and want to know if I'll lose those programs with the upgrade?

I am using a Mac Leopard and want to know if I upgrade to Snow Leopard (so I can use the new Lightroom 4) will any of my programs be affected. I will not be able to restore some software and want to know if I'll lose those programs with the upgrade?

Hello,
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they do still have it:
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
And it's been reported that if you have a MobileMe account Apple will send one free.
If it's a core Duo & not a Core2Duo, then it'll only run in 32 bit mode.

My iPad will not connect to a computer with the cable which means no updates or down loads. I have tried new cables and different computers. Has anyone seen this before?

Has anyone seen this issue before?

Possibly. Do you have other devices and will they connect?
One possible thing that it could be is that the USB port on your iPad has gone bad. It happened to mine. Couldn't sync, could barely charge (it said 'not charging' even when plugged into the wall)
I'd take it to the apple store, see if they can replicate it, and if they can, then they can diagnose it. Just back it up before you go, in case they do exchange it.

My apple id password will not work in app store after I reset it. Has anyone had this problem

My apple id password will not work in app store after I reset it. It says the new password, verified by apple, is the wrong one when I purchase things in the store. Has anyone had this problem?

OK. Did you have a question? Do you use the "Contact Us" link at the bottom right hand corner of this page?

Has anyone seen this display problem?

I even changed my video card and still had the same issue? has anyone seen this or know how to fix this issue?
I tried to show a screen capture but didnt have any luck but the issue is alot of my icons are showing pink lines on them and when in certain application and safari the pictures are showing up all pixelated with pink and green pixels instead of displaying the correct image? is it possible the AGP slot is bad? i just upgraded to 10.5.8 hoping to correct the problem but no luck. Also this is a Power PC 1.8 ghz.
Thank You

I wasn't notified that you asked me a question or that there was a new post on this topic. I should have been, that bugs me.
Anyhow... Mr. Ah
The problem that some people, mostly with a certain video card, were having was when they updated from 10.5.4 to 10.5.5. For many of them the problem went away when they went through the hassle of reverting back to 10.5.4.
Did you +just recently+ update to 10.5.5? If you have, then their fix is for you too, going back to 10.5.4. If you have had 10.5.5 installed for a while now, and this just started happening, chances are good that it is your video card, or perhaps something affecting it like dust and dirt like DP says above.
If you have another start up drive, firewire or internal, and you had enough space on it you might consider installing a previous OS 10.5 on there and start up from it. If the problem went away you would know it's 10.5.5. Perhaps even if you started up from your OS disc the problem might go away and again you'd know it was 10.5.5. Apple was made aware of the problem on some machines and said they were going to come out with a fix, but I don't think they ever did.
Post back and say what the situation is, especially if you just recently updated to 10.5.5.
And post back with what kind of G5 you have, look in the "About this Mac" window.
Your card may be dying, but on the other hand it might be as easy as pulling it out, blowing it out, and putting the card back in again.

Has anyone seen this MacBook Pro 15" 2008 problem before?

Hi. My MacBook Pro has developed a fault whereby a horizontal line appears on the screen, the mac freezes then a host of vertical lines gradually appear on the screen until it is obscured. Something similar happened in May last year and Apple charged me over £300 to repair it, replacing the 'mother board'.
I have so far taken it into the Apple shop twice in the last week (a two hour round trip). Both times they have opened it, cleaned it and declared it fixed. This time it lasted about an hour before happening again, although this time at least I've been able to restart it.
Has anyone seen this before, or have any advice about how best to proceed?
I have put a video of the symptoms here:
20120915 135612 - YouTube
Thanks for reading. This is my first post so apologies if I've rambled a bit!
Steve
MacBook Pro 15", late 2008.

I wasn't notified that you asked me a question or that there was a new post on this topic. I should have been, that bugs me.
Anyhow... Mr. Ah
The problem that some people, mostly with a certain video card, were having was when they updated from 10.5.4 to 10.5.5. For many of them the problem went away when they went through the hassle of reverting back to 10.5.4.
Did you +just recently+ update to 10.5.5? If you have, then their fix is for you too, going back to 10.5.4. If you have had 10.5.5 installed for a while now, and this just started happening, chances are good that it is your video card, or perhaps something affecting it like dust and dirt like DP says above.
If you have another start up drive, firewire or internal, and you had enough space on it you might consider installing a previous OS 10.5 on there and start up from it. If the problem went away you would know it's 10.5.5. Perhaps even if you started up from your OS disc the problem might go away and again you'd know it was 10.5.5. Apple was made aware of the problem on some machines and said they were going to come out with a fix, but I don't think they ever did.
Post back and say what the situation is, especially if you just recently updated to 10.5.5.
And post back with what kind of G5 you have, look in the "About this Mac" window.
Your card may be dying, but on the other hand it might be as easy as pulling it out, blowing it out, and putting the card back in again.

Has anyone seen this problem? :(

Hey Everyone,
I picked the new white 30 gb ipod video up yesterday. I opened it set it up and transfered all my vids and music. Now my problem is the clickwheel. It scrolls about 200 (literally songs at a time and is not acurate with the amount of contacct i have with it. I tried resetting, and now restoring. What shouold I do? Has anyone seen this problem yet?
Anything helps,
J.Martin

Sounds like a strange HW problem. Before you return it, I'd try a Restore, resync, and check it. If it STILL does thast, you need to check with Apple Support.

Pop-up window with an attempt to open a URL - has anyone seen this?

I was browsing a website for music lyrics when a suspicious pop-up appeared, along with a very small browser window (about an inch square on the screen). This has happened twice even though I have pop-ups blocked.
The pop-up had the Safari icon and looked like a standard mac window. The text contained the following:
<edited by host>
Antivirus 2009 will perform a quick and 100% free
scan of your computer for Viruses, Spyware and Adware.
Do you want to install Antivirus 2009 to scan your
computer for malware now? (Recommended)
There is a cancel and an OK button at the bottom.
The small browser window appears to be contacting the onlineprivatescan.com URL
I did a force-quit because I did not want to click either button.
I reset Safari, and ran the DNSChanger Removal Tool
from macupdate, but it didn't find anything. I have not loaded codecs from any websites and I had just completed the latest Apple updates for OSX, Quicktime and iTunes before this problem occured.
Has anyone seen this? Is this serious? I've never had any problems with Safari before this.

Mac OS X 10.4 Tiger automatically checks your downloads for malicious software and content that could harm your system or collect information from your computer. You can read more about that here:
http://support.apple.com/kb/HT2340
If you feel you need added protection, read on:
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
http://macscan.securemac.com/
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X. Called DNSChanger Trojan and also known as OSX.RSPlug.A Trojan Horse, the software attacks users attempting to play a fake video file.
Upon attempting to play the video, the victim receives the following message:
“Quicktime Player is unable to play movie file. Please click here to download new version of codec.”
Upon running the installer, the user's DNS records are modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's DNS records stay modified on a minute-by-minute basis.
SecureMac's DNSChanger Removal Tool allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac. A white paper has recently been published on the subject by SubRosaSoft, available here:
http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174
Also, beware of MacSweeper:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
http://en.wikipedia.org/wiki/MacSweeper
On June 23, 2008 this news reached Mac users:
http://www.theregister.co.uk/2008/06/23/mac_trojan/
More information on Mac security can be fund here:
http://macscan.securemac.com/
More on Trojans on the Mac here:
http://www.technewsworld.com/story/63574.html?welcome=1214487119
The latest news on the subject, from July 25, 2008, is:
Attack code that exploits flaws in the net's addressing system are starting to circulate online, say security experts.
The code could be a boon to phishing gangs who redirect web users to fake bank sites and steal login details.
In light of the news net firms are being urged to apply a fix for the loop-hole before attacks by hi-tech criminals become widespread.
Net security groups say there is anecdotal evidence that small scale attacks are already happening.
Further details here: http://news.bbc.co.uk/2/hi/technology/7525206.stm
You should also read what a major contributor called tacit has to say here:
http://tacit.livejournal.com/238112.html

After Upgrade to Snow Leopard booting Stops at Apple sign plus spinning cir

I changes the harddrive in my mac Book pro (Late 2008). Before i had a fujitsu 400 gb harddrive. It was Slow, but it worked. Now i changed it into a hitachi travelstar 500 gb 7k500. Installing Leopard no problem. It worked just Fine. Then i installed the Upgrade to Snow Leopard and after restart it went until the apple sign with the spinnig Circle under it ( Grey screen). and the Circle keeps spinnig for hours and Snow Leopard won't start. Can someone Tell me what the problem is and what i can do about it. I read Lots of posts in other communities andit Sems as if thers had nö Problem with this hard drive but None Said if he had Snow leopard installed. I am starting to freak, because i can't figure it out.
Before the spinnig Circle there's another Odd Thing. The Grey screen with the Apple sign Shows up with Progress bar under it. I don't Know. Never had a Problem like hat before. Hope you can help me.
I just changed the harddrive, all hemother components of my Computer are original.
Tanks for your help

Thanks. Now I could back it up. It even booted. But now I have a new problem. The new hard drive is reallz faster than the old one. But Evers now and then the system just freezes. Not like when it was overworked before with the old system. No it completely freezes. You can just move the mouse then. But you can move windows, can't click on anything. This lasts about 30 seconds, then everything is normal. Is there a size maximum for a internal hard drive or cache max or a speed max. It makes go crazy.
But never the less. You first hit helped. Maybe you have another one.

Problems with Apple ProRes 4444 and alpha channels in Motion 4 after upgrade to Snow Leopard. Has anyone seen this?

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