Problems with AppStore updates (Cannot connect to iTunes store)

My iPads cannot update apps via the AppStore. Selecting update in the AppStore generates a "Cannot connect to iTunes store" error. This appears to be related to my home network since I can update if I connect to other wifi networks. All of my iPads are wifi only.
Interestingly enough, I can connect to the iTunes app directly... The problem is when I connect via updates. Likewise, none of the other computers (both Mac and PCs) have any problems connecting to the iTunes store.
I have searched in vain for any firewall considerations that I should accommodate.
My network uses a Linux box as the router/firewall. It is running iptables (managed by firestarter) and safesquid as a proxy server that is set up to run in transparent proxy mode. I have checked all the logs and can't see where this is causing a failure, so I am at a loss.
Does anyone know what ports the AppStore would need for updates? Does anyone know if a transparent proxy would be a problem for the updates?
Any help troubleshooting this would be greatly appreciated.

Demo, thank you for your help. After posting this question, I finally found another thread on this very topic that was more than just another request for help with the issue, but had no responses. In my case, the answer by synyster156 resolved the problem. Prior to following synster156's instructions, I closed my browser so that no programs were connected to the internet. I don't know if this was necessary, but anyway, it worked for me.
- In Win 7, go to "Start>All Programs>Accessories>" right-click on "Command Prompt" and select "Run as administrator".
- In the Command Line Interface window and at the propmpt "c:\windows\system32>" enter
netsh winsock reset and then press the enter key.
- After this command is run, you should get a message stating that windows has successfully reset the winsock catalog.
- To complete the rest, close out any open programs/windows and "Restart" your computer.
synyster156 said that if the above steps didn't correct the problem, then read this article:
http://support.apple.com/kb/TS4123
Fortunately, for me, the reset of the winsock solved my problem.

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When try to update apps, put my password in it comes up with error message, cannot connect to iTunes store? Same for new apps too?

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it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.

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In Apps, App Store, Update, the indicator has the red circle with the white number 1. When I touch the update icon, I receive the message: Cannot connect to itunes Store - OK. How do I clear this error?

Demo, thank you for your help. After posting this question, I finally found another thread on this very topic that was more than just another request for help with the issue, but had no responses. In my case, the answer by synyster156 resolved the problem. Prior to following synster156's instructions, I closed my browser so that no programs were connected to the internet. I don't know if this was necessary, but anyway, it worked for me.
- In Win 7, go to "Start>All Programs>Accessories>" right-click on "Command Prompt" and select "Run as administrator".
- In the Command Line Interface window and at the propmpt "c:\windows\system32>" enter
netsh winsock reset and then press the enter key.
- After this command is run, you should get a message stating that windows has successfully reset the winsock catalog.
- To complete the rest, close out any open programs/windows and "Restart" your computer.
synyster156 said that if the above steps didn't correct the problem, then read this article:
http://support.apple.com/kb/TS4123
Fortunately, for me, the reset of the winsock solved my problem.

App Store Updates (but only Updates) cannot connect to iTunes Store

The App Store icon on my homescreen shows I have 6 updates waiting to download.
When I go to App Store > Updates it says "Cannot connect to iTunes Store".
I can browse online with Safari so have internet connectivity. Every other tab in the App Store (e.g. Top 25) connects and I can download new apps. I can also access the iTunes store by using the iTunes icon - I can view and download anything from iTunes. The ipod touch can therefore connect to the iTunes Store, but for some reason the App Store Updater cannot.
I'm using OS 5.1.1, have searched the forums, shutdown and restarted the ipod, checked the DNS, logged out and in of my iTunes account, used different wi-fi networks, but no progress. Any tips would be massively appreciated !

Thanks schan20, this worked perfect. I closed all apps, double tapping home key from home screen, turned set date and time automatically off, clicked set daate and time, changed year to 2014. I then opened updates on apps and got the security message, went back to set date and time, turned on set automatically, opened app store back up (did not force close after security message) , got to loading and had 21 apps to update
Not sure what caused this initially; but some things I had done in the past were, I had set date and time auto off, I had changed the date and time numerous times in a row for the game deer hunter reloaded to get gold, most of the time stopping around August each time. Other than that, I have not made any major changes or added any apps when it stopped working.

After iOS 6 Update, cannot connect to iTunes store, PassBook doesn't work and my carrier is set to "EE" instead of Orange-UK. Help appreciated!

I have an iPhone 4, 8gb and have just downloaded iOS 6...
I am so disappointed!
My iTunes store fails to open or connect to anything. Passbook fails to launch properly- asks to connect to iTunes store, then fails because that doesnt work either.
Where my carrier in the top left is meant to say Orange (I'm in the U.K) it now says "EE". I'm frustrated. This took over an hour to do and it's done nothing but mess up my phone. Please sort it out!!

Ok, I've just done that. An error message came up, with half an email address so I changed the year date back and opened passbook.. Then it asked to connect to iTunes, it didn't display the "cannot connect.." message, just showed loading and the wheel going around for ages. Regretting this update, so much hassle. Thank you for your help so far though. Seems like so many people are having the same problems :(

Help with connection. cannot update, cannot connect to itunes store

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Cannot Connect to iTunes Store - Download music from iCloud to iphone 4s

Hi,
Desperate for help.
I have the iTunes match service on my iPhone 4s. All of the songs in the cloud are showing as available to use but when I tap a song to play the song appears on the screen but not play. I have tried using my 3g and internet connection but to no available. When I try to download an individual song by tapping the iCloud logo button I get the message “Cannot Connect to iTunes”.
I am definitely signed in to iTunes on the phone. iTunes match is definitely switched on.
I have tried switching the phone off and on using regular and hard reset method. Every other aspect of the phone is working fine. I have even download a new song on iTunes successfully.
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But, I am unable to update any Apps through the App Store. Everytime I try, it comes up with the error "Cannot connect to iTunes Store"
And that's where I'm stuck.

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But, I am unable to update any Apps through the App Store. Everytime I try, it comes up with the error "Cannot connect to iTunes Store"
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Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon

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See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Please, help me with the ''Cannot connect to iTunes store'' problem

The same common problem can't be fixed .. I tried every possible solution, none of them worked.I tried changing date and time, reset network settings.None of them worked with me
Please help me to solve this problem

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

TS1368 when i try to report a problem with a purchase i just get a message saying'cannot connect to itunes store' but it lets me in to make purchases. whats going on?

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"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/

Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

When trying to do updates via App Store I got the message "Kan inte ansluta till iTunes Store" in english "Cannot connect to iTunes Store". How to solve this problem?

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Efter att ha försökt att använda annat wifi fick jag samma problem dvs. kunde fortfarande inte göra uppdatering av mina appar. Jag prövade att ta bort flera stycken av dessa men det var ingen skillnad. På resa med ytterligare ett annat wifi lyckades det helt plösligt, vet inte varför. Får se om det blir samma problem nästa gång jag blir uppmanad att uppdatera appar.

HT203163 I cannot update various games/apps. When I attempt with my correct password, I get message "cannot connect to Itune store".what to do?

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How to fix?

Hello, Olliegirl1.
Thank you for visiting Apple Support Communities.
When experiencing issues connecting to the iTunes store on an iOS device, here are the troubleshooting steps that I would recommend going through.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

After installing iso6 on new ipad I cannot access itunes store. it comes up cannot connect to itunes store. apple caused this problem with ios 6 they should tell us how to sort the bugs

After installing ios 6 I cannot update or download apps. Ipad comes up cannot connect to itunes store. Apple have caused so many bugs with ios 6. They should tell us how to to fix the probvlems

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Problems with AppStore updates (Cannot connect to iTunes store)

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