Problems with Auto approval workflow (WS 10000060) for shopping carts

Hi SAP Network community,
I have got a problem with the auto approval workflow for shopping carts.
Basically the workflow approves the shopping cart once it was created.
But then the related Purchase Order remains in Status held. If the PO gets ordered manually then it is not transferred to the R/3 backend system.
For testing purposes also the one step approval workflow was activated. If the shopping cart gets approved by clicking into the detail approval screen (not by approving through the green tick box in the shopping cart overview) then the PO gets ordered and transferred to the backend system as normal.
But if the shopping cart gets approved by using the green tick box in the shopping cart overview then the same problem occurs as described for the auto approval workflow.
The system version is SRM 4.00
Did anybody have the same or similar problems with the auto approval workflow and what could be the reason for this problems.
Thanks in advance,
Robert

Hi
Which SRM Workflow Scenario are you using (IS it Item level workflow or Shopping cart level Workflow) ?
Are you using customized SRM Business workflow or Standard SRM Workflow ?
<u>Please go through these links as well.</u>
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/eb/289f4099852e54e10000000a1550b0/frameset.htm
Incase you are using Standard SRM Workflow, please raise an Customer OSS message with SAP at the earliest.
Regards
- Atul

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>>>
From: nxgame<[email protected]>
To:novell.support.zenworks.endpoint-security-management
Date: 12/11/2010 3:06 pm
Subject: problem with AUTO PUBLISH nd update NEW POLICY to Client .
To : who may concern , which really need urgent help .
after few days of setting up the ZESM , but then i was unable to find
is there any setting which can "AUTO PUBLISH " into the Client side .
Without the Client need to use the manual "UPDATE POLICY " button ?
Because , we find it that to make it silent update without the CLIENT
side need to manually click the UPDATE POLICY , so i would wonder is
there any way to have the AUTO UPDATE the policy from SERVER side ?
thank alot first .
From : NX ( which this few days has been keep on try and explore the
ZESM 3.5 , 4.0 , 4.1IR )
Which really need help in here , due to we are almost to the
end of the setup server and the IT infrastructure .
nxgame
nxgame's Profile: http://forums.novell.com/member.php?userid=99703
View this thread: http://forums.novell.com/showthread.php?t=427947

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