Problems With Billing Info On iTunes...

Question

Ok, I've read SEVERAL people on here complaining of the same exact thing that just happened to me last night.  Here's the story: apparently, i had purchased 5 songs on iTunes and put them on my iPod with the same debit card I've been using for the past 2 years I've been using it (on iTunes, among other places).  This was on 5/25.  Yesterday, I logged onto iTunes to purchase another song and it kept telling me that my security code for my card was invalid.  I kept re-entering the number several times to no avail.  Then, it went from saying my security code was invalid to saying that they cannot process my request at this time.  So I went to the support "express" lane and e-mailed a technical guy.  While waiting for a response, I figured I'd give my bank a call to see what was happening.  Apparently, they put a hold on my card because they noticed something "fishy" (a $1.00 charge and then a $1.00 credit) without notifying me.  Because my card was on this "hold", Apple/iTunes was unable to bill me for the five songs I purchased on 5/25.  So my bank then cleared the hold, and said there should be no problems after that...like I've said I've used the same card/same address everything for the past two years now without modifying or changing anything.  So I went back in, and tried entering the same card again, and this time I got the dreaded, "Please contact iTunes support to complete this transaction."  And that's the same message I kept getting.  I've called three different numbers (no one helped), and I've e-mailed the support express lane from two different e-mail accounts. 
Here's the response I got from both:
"After reviewing your account, I have contacted a supervisor for assistance.  They told me that they fixed the problem.  Please wait at least thirty minutes before accessing your account.  This is necessary to prevent the error message from returning." 
Guess what?  I waited well over an hour, and am still getting the same **** message.  Just so I didn't have some outstanding charges, I went back and entered my credit card information (to just pay for the five songs that had yet to be billed on 5/25) and it worked and the bill went through.  So I went back in and tried to change it back to my debit card (who wants to pay interest, when you have never had to for the past 2 years??!) and I'm still receiving the same **** message.  I've read all of these horror stories of how people went back and forth with this "support" over 30 times...that is ridiculous!  Why the **** isn't there some number you can call to complain on this *** backwards "wait 24 hours before we give you a scripted response" nonsense?

Answer 1

And before this problem existed, there was never an option for "NONE" at the Billing Info menu for my iTunes account.  When I logged on after the support allegedly corrected the problem, the "NONE" feature randomly appeared!  I've even tried clicking NONE and then DONE to update it, and even that gives me the "Please contact iTunes support to complete this transaction." message.