Problems with Blackberry 8520 Curve Camera / Videocamera

Hello everybody, please help... I've only had my BB for 2 months & already I"m having problems with my Camera on my BB 8520 curve.
I've taken a video and then moved the scroller (mine is a ball) to save and then it got stuck on send and it doesn't want to move. If I scroll from left to right it zooms in or out instead of giving me the options to save the file. That means I cannot use my Videocamera at the moment, because I haven't saved the video I've taken more than a week ago. I've tried switching off the phone but it doesn't work
This weekend I've also discovered that my camera doesn't want to zoom anymore if I want to take a picture. Whether I scroll the ball up & down or left and right... no zooming...
Please help!
MARNE NEL

I've had the same model as you for 2 months as well. My camera mostly takes out of focus pics. Frustrating!

Similar Messages

Application error with blackberry 8520 curve

hello,
i own a blackberry 8520 curve and i keep having the same problem with logging in into yahoo messenger.
while i can log in from a PC or another phone, logging in from this phone seems impossible, regardless the account i try logging in with. after it displays the ''connecting to" message it pops this: "'internal error. please try again''.
i tried reintroducing the internet connection settings; i reinstalled the application, i've put another SIM card into this phone and i've removed all the entries from my yahoo account's apps and website connections list - and it keeps popping the error message
i hope receiving an answer, 'cause it's been 4 days without getting to use the app.
Madalina Negrescu

Hello mady_rx8
Welcome to the Community
You may try this and hope it resolves the issue.
Login to Yahoo! mail via a computer browser.
Navigate to Account Information.
Select the Manage Apps and Website Connections.
Remove any access for BlackBerry® or RIM® related connections.
Launch Yahoo! Messenger for BlackBerry smartphones.
Sign in with valid Yahoo! credentials.
Goodluck
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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Hi from belgium a problem with blackberry 8520

help please blackberry 8520
hi
i have ablckberry 8520.
Version: 4.6.1.296 .
i use it to navigate in internet every thing is ok.
but i have a problem with a site of advertising that i always use it ;
http://www.vivastreet.be/
I CANT LOGIN IN THIS SITE.
CAN YOU HELP ME.
i creat a new account for you if you want to test it your self .
so you can try log in your self.
log in :
[email protected]
pass word :
1111111111
thanks.
[removed personal information]
Salut
J'ai recu le ablckberry 8520 avec l abonnement.
Version: 4.6.1.296.
Je l'utilise pour naviguer sur Internet tout est ok.
mais j'ai un problème avec un site que j'ai utilise depuis toujours;
http://www.vivastreet.be/
Je arrive pas a connecte sur ce site.
Pouvez-vous m'aider.
jai cree un nouveau compte pour vous si vous voulez le tester vous-même.
login :
[email protected]
un mot de passe:
1111111111
Merci.
[removed personal information]

Hiya!
Personally, I havent seen this so it may be isolated to your device.
Your best bet for warranty is to call your carrier.
It very well could be classified as physical damage and void your warranty. Or they may classify it as "manufacturer defect" and replace it.
Its hard to say as carrier's policys are different
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OS Update Problem in Blackberry 8520 Curve

Hi All,
I have restarted my Blackberry by getting out battery and from then it is giving an "Uncaught Exception: Index 13 <= 13" on startup menu screen and giving a White Screen with an Error "App Error 523 Reset"
After that I tried it to get the OS Update from Blackberry Desktop Software. it took me to Get Update Corner and whenever it is ready to download the OS Update, it gives me an error that either you are not connected to Internet or Try again later however I am connected to Internet.
if anyone has a solution pls let me know, I am in deep trouble.
Raheel
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Here is a KB that discusses that error:
KB16471 BlackBerry Desktop Software prompts that an Internet connection is required to configure synchronization
Hopefully it contains something useful!
As an alternate method, from a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 8520 curve hangs, suddenly white screen comes and the only solution is to re-insert battery with power source on?

My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.

Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

Opening pdf file in Blackberry 8520 curve

I am unable to open pdf file in my blackberry 8520 curve. Can anyone help me in this regards. The mobile does't have any pdf reader pre installed. Do we need to install software, if so please send me the link to download or the software itself.
Thanks
Pushkar
[email protected]

PDF files can be easily viewed as an attachment to an email.
If you are wanting to view a PDF file downloaded to your Media Card, you will need a third party application, such as PDFtoGO, BeamReader or Repligo. Google will find any of those three for you.
Good luck.
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Hindi Language in Blackberry 8520 Curve

Hi there,
I am unable to see hindi posts/fonts on blackberry 8520 curve.
Please assist me how to get this done.
Regards

Its a mere perception that Blackberry 8520 Version 5.xx doesn't support Hindi or Indic fonts.
Visit the following url from your Blackberry handset having operating system version 5.0 and above, including old Blackberry device 8520
http://dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
Download hindifont4bb.jad file
You can download the Indic font for Blackberry and install it. You will be able read and write Hindi characters on your handset.
Please confirm if it works.
Thanks & Regards,
Shivshankar

Problem with exposure adjustment in Camera Raw

I'm a long time Photoshop user, currently on CS6. Recently I've been having problems with adjusting exposure in Camera Raw. For some reason, it now only works in full stops. Nothing in between works. Same problem with the adjustment brush.
I updated today to the latest version but the problem remains. All other adjustments are working as they should.
Can anyone explain what happened and how I can get back full funcionality?

I have found an acceptable solution to the issue (already posted in this thread: http://forums.adobe.com/message/5920583#5920583 ) after invaluable tips from forum members.
The problems are indeed caused by the Nik plug-ins, and specifically by the Selective Tool plug-in. But you don't need to uninstall anything.
Solution: In your applications folder, choose Photoshop/Plug-ins/Google and you will find the various Nik plug-in folders. Add a tilde sign to the Selective Tool folder (like this: ~Selective Tool). Close Photoshop and open it again. Camera Raw should now be working without issues. The Nik plug-ins will lose some funcionality, but nothing really serious. You will have to manually duplicate a layer before using a Nik filter and the filters won't work with multi-layers. If you desperately need full funcionality, close PS, remove the tilde sign and open PS again.

Hardware problem with my iPhone 4s camera! HELP!!!

i have a hardware problem with my iPhone 4s camera, will apple replace it for free?

If the problem is within the terms of the warranty, i.e. it's a manufacturing fault, certainly.

Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

Blackberry Curve 8520 problems with Blackberry Bridge

Hi All Please help me!!!
I have a curve 8520 details & spec below. I have owned a Blackberry Playbook since Feb this year. Originally when I installed the Blackberry Bridge to my curve I managed to pair the 2 devices and I happily used this for a few months. I think an update came on my phone in App World and one day a couple of months ago I simply couldn't pair the devices. I did the usual un-install and re-install of all necessary applications but to no avail. I have searched forum after forum to try and find out what is wrong. I can see the application on my curve from Appworld and from options/applications/Ad-ons. However is is not visible on the phone in downloads or applications. I have un-installed and re installed numerous times.
Phone details
BlackBerry® 8520 Smartphone (EDGE, Wi-Fi) v5.0.0.681 (Platform 5.2.0.67)
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.91.694K
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 3.0.0.113
Blackberry Bridge Version 2.1.0.31
I am hoping someone has a simple explanation!
Look forward to hearing from someone out there!
campocath

Hello campocath,
Welcome to the BlackBerry Support Community Forums.
Are you able to see the BlackBerry Bridge application icon on your device home screen? If not, have you checked to see if it is hidden? You can press the menu button and select show all to unhide it. If you are able to locate it, try moving the BlackBerry Bridge application icon to the applications folder. Use this link http://blck.by/1g0TgHg to see instructions on page 197 on how to move application icons to a folder.
Let us know if that helps.
Thank you
-ab
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Problems with Blackberry Curve GPS

I am having problems with the GPS feature on my Blackberry Curve. Whenever I start the GPS function on Maps, all it shows is "searching for satellites. Everything is set correctly and it still doesn't do anything. I do a battery pull, then it works fine for a little bit and after awhile, it crashes again.
I shouldn't have to do a battery pull every time I need to use this feature. Anyone have any tips on how to correct this?

When having issues with the Vz Navigator on your Blackberry, you may need to check the application settings. Listed below are steps to ensure your settings are correct.
Device Software Version 5.x
From the Home screen, press the Menu button.
Select Options.
Select Advanced Options.
Select GPS.
Select the current setting in the GPS Data Source field.
Select Device GPS.
Select the current setting in the GPS Services field.
Select one of the following settings:
Location On
GPS enabled
E911 Only
GPS disabled
Select the current setting in the Location Aiding field.
Select one of the following settings:
Enabled
Disabled
Disabled While Roaming
Press the Menu button then select Save.
Additionally, you may want to update the vz navigator application on your device. I have listed steps below.
From the VZ Navigator home screen, press the Menu button.
If presented with the Update screen, proceed to step 5.
Select Preferences
Select Advanced.
Select Check for Updates.
Select Accept.
Select Click Here to Download VZ Navigator.
Ensure Set Application Permissions is checked then select Download.
Ensure all permissions are set to Allow, press the Menu button then select Save.
If presented, select Yes / Replace.
If presented, select OK.
If presented, select Reboot Now / Reboot Later.
The installed application cannot be accessed until the device has rebooted.
Lastly, updating your phone to the network is also recommended once a month. This is called a PRL update and I have listed the steps below:
To update the PRL:
Power on the phone within the Verizon wireless coverage area.
Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes).
When prompted, press 2 for the option to update the PRL.
Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL.
Press End to terminate the call.
Power cycle the phone to complete the update.
KinquanaH_VZw

Problems with Blackberry 8520 Curve Camera / Videocamer​a

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Problems with Blackberry 8520 Curve Camera / Videocamera