Problems with Canon EOS Utility & Canon 5D Mark II

Canon EOS utility cannot see my 5D Mark II connected via USB.
I've installed the latest 5D firmware (1.2.4), latest EOS Utility (2.7.2) and i'm running Snow Leopard 1.6.2.
When I open EOS utility it cannot recognize the camera, neither with Snow leopard default photo import application.
How can i solve it? Already tested the usb cable and all the option under camera menus...

Yes, just started using this and noticed pretty soon afterwards. Seems to happen when I start clicking around or doing anything that uses the processor more than just surfing the web, but that's just anecdotal. I immediately stopped and started using MPEG Streamclip, but I really want the timecode.
Most recently, I had Log and Transfer open, transcoding some 7D footage, and a few of the clips didn't come in—they were left with the red stop-sign symbol/exclamation point. When I clicked to "retry," it stopped importing the current clip and started on the clip I retried. I clicked "retry" on another unimported clip, and again, the clip import stopped and the new clip began processing. I let it go through and, after the checking the footage, I discovered it had been incorrectly named the first clip's filename! Needless to say, I hand-checked every file to make sure it was the right duration (a few weren't), deleted the files from the Capture Scratch folder, and reimported—making sure I didn't touch the computer.
I hope they fix this bug, whatever it is.
BTW, I've experienced it on two separate Mac Pros.

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