Problems with Captivate (cp4) SCORM 1.2 content in Blackboard 9.1 when using Internet Explorer 8

I'm having problems playing my captivate content in Blackboard 9.1 using IE8. The same content works using Chrome, Firefox, but does not load using IE8 when played through the SCORM player. The same content works (although without the tracking obviously) when played as a file within the Blackboard environment, so I can only imagine it's some kind of interaction between the Blackboard 9.1 scorm 1.2 player and the captivate content. All I have within the scorm player is a white area which when right clicked shows that the movie has not been loaded.
I've tried: adding the Blackboard 9.1 domain to the IE trusted sites list, and turning security on Trusted sites as low as possible. I've also been careful to always select No when asked if I'd like to only load the secure content (I'm not really sure why I get this message - everything is hosted on a (https) secure site).
If you have any ideas I'd love to hear them.
Thanks,
Dan

Similar Messages

When I open a document in Firefox with Adobe Reader 9, I am unable to print it (no problem when using Internet Explorer)

I'm running Windows 7 (64-bit), using Firefox 8.0. When I open a document with Adobe Reader 9, I am unable to do anything with it (print, save, etc.) other than view it. When I use Internet Explorer I don't have this problem.

Not sure what you mean by truncated troubleshooting report, but here's what I copied from "troubleshooting" under "help". My printer is selected as the default printer in Devices and Printers. Also, remember that a document that won't print in Firefox prints fine in Internet Explorer.
Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Ad-Aware Security Toolbar
0.9
true
{87934c42-161d-45bc-8cef-ef18abe2a30c}
LightShot (screenshot tool)
2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
ZoneAlarm Security Engine
1.5.350.0
true
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
HP Smart Web Printing
4.60
false
[email protected]
Java Console
6.0.29
false
{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
ShopToWin2
1.0.29
false
{5835466c-49af-4cbe-b102-a8c8b6313749}
ZoneAlarm Security Community Toolbar
3.8.1.0
false
{91da5e8a-3318-4f8c-b67e-5964de3ab546}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/firefox
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
8.0
font.size.variable.x-western
24
keyword.URL
http://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323127479
places.history.expiration.transient_current_max_pages
192172
places.last_vacuum
1299626190
plugin.disable_full_page_plugin_for_types
print.print_printer
HP Photosmart Prem C410 series
print.printer_HP_Photosmart_Prem_C410_series.print_bgcolor
false
print.printer_HP_Photosmart_Prem_C410_series.print_bgimages
false
print.printer_HP_Photosmart_Prem_C410_series.print_command
print.printer_HP_Photosmart_Prem_C410_series.print_downloadfonts
false
print.printer_HP_Photosmart_Prem_C410_series.print_edge_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_top
0
print.printer_HP_Photosmart_Prem_C410_series.print_evenpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_footercenter
print.printer_HP_Photosmart_Prem_C410_series.print_footerleft
&PT
print.printer_HP_Photosmart_Prem_C410_series.print_footerright
&D
print.printer_HP_Photosmart_Prem_C410_series.print_headercenter
print.printer_HP_Photosmart_Prem_C410_series.print_headerleft
&T
print.printer_HP_Photosmart_Prem_C410_series.print_headerright
&U
print.printer_HP_Photosmart_Prem_C410_series.print_in_color
true
print.printer_HP_Photosmart_Prem_C410_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_left
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_right
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_top
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_oddpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_orientation
0
print.printer_HP_Photosmart_Prem_C410_series.print_page_delay
50
print.printer_HP_Photosmart_Prem_C410_series.print_pagedelay
500
print.printer_HP_Photosmart_Prem_C410_series.print_paper_data
1
print.printer_HP_Photosmart_Prem_C410_series.print_paper_height
11.00
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_type
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_unit
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_width
8.50
print.printer_HP_Photosmart_Prem_C410_series.print_reversed
false
print.printer_HP_Photosmart_Prem_C410_series.print_scaling
1.00
print.printer_HP_Photosmart_Prem_C410_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_Prem_C410_series.print_to_file
false
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G45/G43 Express Chipset
Vendor ID
8086
Device ID
2e22
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2202
Driver Date
8-25-2010
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2e23
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.10.2202
Driver Date (GPU #2)
8-25-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10

When accessing eBay with Firefox and launching a search, I get less results/hits with Firefox then when using Internet Explorer, why? Try it, you'll see.

For example access eBay with Firefox and launch a search on the word Frankenstein: you'll get something like 23,671 results (if you search in ''All categories''). Then quit the Firefox browser and load Microsoft Internet Explorer instead; access eBay again and repeat the very same search: this time you'll get 25,383 results. These are reral figures that I tried at 19:21 on March 20, 2014. Why does a search on eBay through Firefox report less hits than the very same search through Internet Explorer? Using Firefox rather than Microsoft Internet Explorer automatically means missing hits/results/items on eBay: that doesn't make sense but it does happen. Why is it so? Thank you, somebody, for shedding light on this problem.

Try this steps and try to load the same once again!!!
Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

How do I stop Firefox from creating untitled web pages when I try to send email from a web page. The only way I have found is to turn the computor off and then reboot. I don't have this problem when using Internet Explorer

Every time I click on a web site that has an email option the browser starts making untitled web pages and never stops unless I turn the computer off. It is very frustrating to not be able to use an email option when offered by a web site. The only way I can send email messages on the Firefox browser is to go into my hotmail acct. and copy and paste the addresses. I don't have this problem when I use the Internet Explorer browser.

See [[Firefox keeps opening many tabs or windows]]

Hangs up when i try to access email, do not have the problem when using internet explorer

do not get indication of number of emails on home page. have att.net which uses yahoo.com. when i click on email icon i get the rotating circle icon, but just stays there for longer than i have been willing to wait. get out of there by right click and reload. do not have problem if using internet explorer

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

I have the latest version of Java, but on one program I use no longer works, and this was after a Java upgrade. I've tried everything Java suggested but that didn't correct the problem This does no happen when using Internet Explorer

I'm using Windows 7, 64-bit version. The problem did not show up until a few weeks ago. I've also tried all the things that Firefox suggested to do, but no change.

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).
http://help.fastbrowsersearch.com/
http://www.pccybertek.com/2009/05/remove-fast-browser-search
thank you

Problems with Captivate 5, LMS, and AS3

I recently acquired Captivate 5 and I am having difficulty getting it to work with our LMS (Plateau). When I publish a presentation to AICC using Captivate 5, and try to load it in the LMS, it doesn't get past the loading page. I've tried it with an existing course, and I've tried making a simple (3 slides with a text box) new presentation in Captivate 5 and I have the same problem. However, the .swf and .htm files load fine when viewed directly. It's only when run through the LMS that I have a problem.
I was able to reproduce the problem with Captivate 4 by publishing to ActionScript3. It worked fine when I used AS2. Unfortunately, Captivate 5 doesn't allow publishing to AS2, so I'm at a loss of how to address this.
Any suggestions? Is anybody else experiencing this problem?

What brand is your LMS? (What manufacturer)
What versions of SCORM does it support?
What version of ActionScript does your LMS support? AS2 or AS3?
Have you tried uploading a short Captivate 5 lesson with only a few slides and one or two questions (example: True False question)?
If you have Captivate 3 or 4, have you tried uploading a lesson in AS2 to see if your LMS accepts it?
We need more information than just saying: Course not work.
Test first on very simple short lessons to make sure the LMS will accept Captivate 5 content at all. If it will play simple content, try more complex content.
Your issue could be caused by some component or object in the course, or it could be some issue with the LMS. At this stage we do not know the cause, but it can often be determined by testing with simple projects first and then adding complexity until something breaks.

Using HTTP Services with SSL using Internet Explorer

Hello,
Basically what's happening is that the secure services aren't
loading when I pull up the website when using Internet Explorer.
The website works perfect in FireFox and Safari however nothing
loads via the HTTP services when they use SSL. I've read over Lin
Lin's article
http://weblogs.macromedia.com/lin/archives/flex/security/index.cfm
about using SSL with IE however I'm confused as how to implement
the changes she mentions. She basically mentions a couple of the
reasons why the httpServices wouldn't be able to load data in when
connecting via SSL. I've read over the Adobe TechNote at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fdc7b5c&pss=rss_flashplayer_fdc7b5 c
but this wasn't clear either.
1. How do I change the server settings to have the correct
header information?
2. Can I change something in the Flex Compiler to allow for
SSL and IE?
This works perfect in FireFox and Safari and retrieves data
with no problems. Any ideas, information would be appreciated.

Hello,
Basically what's happening is that the secure services aren't
loading when I pull up the website when using Internet Explorer.
The website works perfect in FireFox and Safari however nothing
loads via the HTTP services when they use SSL. I've read over Lin
Lin's article
http://weblogs.macromedia.com/lin/archives/flex/security/index.cfm
about using SSL with IE however I'm confused as how to implement
the changes she mentions. She basically mentions a couple of the
reasons why the httpServices wouldn't be able to load data in when
connecting via SSL. I've read over the Adobe TechNote at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fdc7b5c&pss=rss_flashplayer_fdc7b5 c
but this wasn't clear either.
1. How do I change the server settings to have the correct
header information?
2. Can I change something in the Flex Compiler to allow for
SSL and IE?
This works perfect in FireFox and Safari and retrieves data
with no problems. Any ideas, information would be appreciated.

I can copy a URL, but cannot paste it in the body of an e-mail. Also doen't hypelink it. I do not have this problem using Internet Explorer..

When I copy a URL and go to paste it in an e-mail, it won't paste. Some other box opens. I can paste the URL in the subject line, but doesn't hyperlink it. (blue) When using Internet Explorer, I don't have this problem. I'm new to FF with a new computer.

Did you try to use the keyboard to paste?
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete
Just above the textarea that you use to enter the message text on the "Compose New Mail page" there is usually a button bar with buttons to add text formatting like Bold and Italic.<br />
That toolbar may also have a button to turn a text link into a clickable hyperlink (look for a chain like button).<br />
You can select the text and click that button to turn the link into a clickable hyperlink.<br />
If you can't find the button then hover them all to check the tooltip of each (e.g. Insert hyperlink).<br />

Orange mail software problem when using distribution lists : some lists cannot be used for writing e-mails. The problem does not exist when using Internet Explo

When writing an e-mail directly on the Orange e-mail service (not on Thunderbird) I am facing the following problem : some distribution lists cannot be used to complete the adressees. The same lists can be used without difficulty if I use Internet Explorer instead of Firefox. The Orange hotline told me that probably my Firefox version was not updated. Unfortunately I checked that, and apparently the automatic updating works. I have also updated the plug ins, without any result.

Please could you specify which webpage you mean ?
The process with Orange is the following :
- 1. click on "Write an e-mail" on the mail webpage
- 2. click on "To" to reach the Contacts which opens a new window
- 3. click on "Distribution lists"
- 4. click on the selected list then click on "add". The list appears ot the box corresponding to the addresses .
UNTIL THEN EVERYTHING WORKS WELL
- 5. click on the button "validate", which closes the window previously opened and normally
- 6. reloads the initial page with the complete list on the line "To". Instead of that I get the last e-mail address I previously used .
Question : at which step of this process should I try your suggestions ? I tried when the initial page was reloaded with the wrong address, but it did not work to get back the rignt distribution list;
Note that the whole process functions with OTHER Distribution lists. The only difference is that the problematic one has a larger number of adresses (62) however inferior to the maximum indicated by Orange (100).
I also remind that there is no problem when using Internet Explorer instead of Firefox.
Thanks for your help !

Printing Problems using Internet Explorer

Here is my problem.
I created a website using iweb. Within this website I set up a page for my visitors to be able to print off. However when using Internet Explorer all that appears when you try to print is a black box. I have a feeling this is because I used a text box to enter in my text. How do I solve this problem.
Here is my site so that you can see the my dilemma. Go to the order form and try printing in Internet explorer and it will print off a black box instead of the text. www.kansasfood4life.org

Printing pages through Internet Explorer won't work. Something about style sheet dependencies...I don't really understand...just know it doesn't work. The best way to approach the problem would probably be to make your order form a PDF file and have your visitors download it. If you want people to be able to "see" the order form, you could just drag in the PDF to iWeb and resize it to your purposes. Then set a hyperlink to the PDF file for download when someone clicks on the order form image. Of course, it would be helpful to also put a little note somewhere on the page like "Click on the order form to download a copy to your computer for printing." The downside to all of this for your visitors is that they will need to go to another application (i.e. away from your site) to print the PDF. Anyways, it's a workable solution. Hope it helps.
James
http://www.dirtdoog.com/

Problem With Captivate 4 and Windows 8

Hi,
I've a problem with Captivate 4 on Windows 8 projects :
The mouse is not tracked.
I've applied the last patch for this version (11/15/2011).
Is there another patch for this ?
Thanks a lot.

Hi there
I know this will come off as sounding snarky, but please know it's honestly not intended that way,
Windows 8?
I never was able to make Captivate 4 run successfully on Windows 7. So I'm not the least bit surprised to hear it has issues with Windows 8!
Personally, I'm thinking you are due for an upgrade to Captivate if you want it to work on Windows 8. But then again, I'm not even certain if Captivate 6 is Windows 8 compatible.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

I am getting weary of my iPhone 4s. the battery life is non-existent, second, i had problems with calls, the caller couldn't hear me and now it cannot detect internet networks. Be they wi-fi or cellular. what could be the problem.

I am getting weary of my iPhone 4s. The battery life is non-existent, secondly, I had problems with calls, the caller couldn't hear me and now it cannot detect internet networks. Be they Wi-Fi or cellular. what could be the problem?

Mullaly75 wrote:
I assume u guys don't understand what open source software is
Yes, I think most of us do understand what open source software is. It sounds as if you don't. Here's some information:
Open-source software (OSS) is computer software that is available in source code form: the source code and certain other rights normally reserved forcopyright holders are provided under an open-source license that permits users to study, change, improve and at times also to distribute the software.
Open source software is very often developed in a public, collaborative manner. Open-source software is the most prominent example of open-sourcedevelopment and often compared to (technically defined) user-generated content or (legally defined) open content movements.
from http://en.wikipedia.org/wiki/Open_source_software
Yes, Tom Wu of Stanford wrote a paper on something called Secure Remote Access Protocol. It's a form of Asymetric Key Exchange and has nothing to do with hacking anything. It's actually intended to protect data.

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
I can open the RAW file only if I restart my computer - very annoying!
However, thanks for the advice about the video card & memory.
So, I'm still stuck as to what the issue is.

I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?

Hello zukafu,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Problems with Captivate (cp4) SCORM 1.2 content in Blackboard 9.1 when using Internet Explorer 8

Similar Messages

Maybe you are looking for