Problems With Clone Tool on Windows 7 and Elements 8

The clone tool is exhibiting strange behavior on a friends installation of Elements 8 on Windows 7.  
Sometimes the clone tool refuses to clone, other times it will clone in over dark areas but not light areas.  We tried resetting to factrory settings.  This worked for a while be reverted to the strange behavior after a couple of days. 
It's on the correct layer and the mode setting for the clone tool is Normal and when it works in a darker area it will make it even darker but will not darken a very light (white?) area.
Anyone know what's happening?

I guess you have some blending mode other than 'Normal' selected.Click on the top-left corner of tool option bar and choose "Reset Tool".

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