Problems with Closed Captioning (subtitles)

The last upgrade of the STB software fixed many of the problems with closed captioning. However, there are still a number of problems. For those of us with hearing impairment, it would really be nice if they got it right. Now, at least all of the closed captioned dialog shows up (which it didn't used to do -- before, it would overwrite itself on certain stations). However, some of the dialog shows up on the screen for only a fraction of a second -- too fast to read it. Please help us hearing impaired people!!!!!

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
Message Edited by CSimpson on 11-03-2008 01:20 PM

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Encoding videos with closed captioning / subtitles

Now that closed captioning is supported on videos rented / purchased from iTMS, it is clear that the functionality is now supported on the Apple TV. Is anyone aware of any tool(s) that allow subtitles to be included? I already can embed the subtitles into the video using the various tools, but I am seeking a way to have true closed captioning that can be toggled on / off.
As far as I know, the MP4 container does not support any type of subtitles in the container format. Therefore, Apple must be using a different format for its videos. Is it proprietary or some standard container format?

Do not confuse Subtitles with Closed Captioning. For now, the only way to support subtitles is to place them in the video.

Problem with Closed Captioning

I'm using Cp 5.5. I have a click box that's set to Open Url or file. I have selected the options to open the new url in a new window, and I've de-selected the checkbox to Continue playing the project. So when the user clicks the click box, a new window opens with the linked-to web page, and the main project, including the audio, pauses. So far, so good. But the problem is with the closed captioning. If the closed captioning is turned on, it acts as if the audio has not paused (even though it has), and when the audio would have finished, the closed captioning goes away. When the user returns to the main project and clicks the Play/Pause button in the playbar, the audio picks up where it paused, but the closed captioning has already disappeared for that slide.
Is this a bug? Has anyone else seen this behavior?
Thanks for any insights.
Mister C.

There have previously been some discussions here and on other forums on CC issues and my understanding is:
1) the SD STB (QIP2500) does not support CC. What you are seeing is your TV interpreting the CC data, not the STB. So if something is being dropped, it is the TV doing it, not the STB, or maybe the characters really are not there.
2) The HD STBs do support CC. I have seen some complaints here and on other forums about the text not remaining on the screen long enough; I do not use CC myself, but I have turned it on and off a number of times, and my HD DVR seems to leave it up a reasonable amount of time, but that is just my impression.
There is no software upgrade available for now that I know of. There is supposed to be a new level later this year with new functions and fixes, I have no idea whether there is going to be anything in it that would address your CC issues.
Hope this maybe helps a little bit.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

Problems with closed captioning

Hi,
I'm watching Sons of Anarchy on apple tv - and I love it :-)
However - sometimes it's hard to hear what they are saying and it sometimes loose some important stuff (english is not my first language).
I switch on closed captioning which works flawless on the first episode I watch that day. OIn the next episode texts also shows - but the show in a new way with 3 lines of text and the last line always being updated and the rest pushed up. It's really confusing and can not be used as text :-(
How can I fix this?

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
Message Edited by CSimpson on 11-03-2008 01:20 PM

Problem rendering closed caption video with PremierePro CC 2014

I am on a Mac running Yosemite and using Premiere Pro CC 2014. No matter how I try to render video with closed captioning (embedded or with a side car file in various formats) I cannot render a file that contains the closed captioning. I have followed the tutorials, but cannot produce a file that has readable closed captioning either in the Quicktime player nor when I import the generated file back into Premiere Pro.
Any hidden tricks? Tips? Help!

Here is the project screen shot:
Here is the render screen:

DSP CRASHES ON BUILD WITH CLOSED CAPTION FILE

I've done a search but haven't found a problem similar to mine yet.
I'm using DSP 2.05 and trying to author a DVD with closed captioning. Every time I go to Build/Format, whether it's to a DVD-R or a Disc image DSP shuts down with no error messages at all.
I can successfully Build/Format the same project to a DVD-R or Disc image if I leave out the closed captioning file(.SCC).
Any ideas what the problem might be?
Please let me know if you need more information.
Thanks for any suggestion!

Thanks for the suggestion!
I trashed all the parsing files and anything that wasn't vital but haven't tried the Preferences yet. I'll try it and see what happens.

Open with "Closed Captioning" on, or always show CC

I want to have my projects start with "closed captioning". I tried to down load the little SWF file, from the third party, recommended elseware, but it doesn't seem to work. It says it was made for Captivate 4, and I'm using 5.
Any help? Is there another way to set CC as the default?

Robert, I think the issue here is that after you insert the new slide and drag it to the first of the presentation, you then defeat the purpose of adding the new slide because you then configure THAT slide to execute the advanced action to set the variable.
The point of introducing a new slide is to introduce a delay that gives the presentation time to "settle" before turning on the Closed Captioning.
The bottom line is that you insert the slide, move it to the beginning and configure the timing for perhaps .1 or .2 seconds. THEN execute the action on the SECOND slide.
Give that a try and see if things improve.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Inbetweeners 2 Closed Caption / Subtitles UK Store

Hi,
So I love the inbetweeners and decided to rent the 2nd movie.
I looked on the internet and it came up on Google, however the Australian store loaded up and it had the CC logo (meaning there will be captions) I need these due to being deaf. I then got redirected to the UK store due to that being my location.
When it loaded up the CC logo was nowhere to be found (on the UK store) but it is on the Australian store.
Why is there CC on one store but not the other?
Very frustrating, BTW I haven't bought it yet as I wanted some answers/confirmation.
Thanks
JDanjoux

The rights-holders decide where a particular film is available, and what options it has with it for each country.
You can try requesting that the version with closed captioning be added to the UK store (you have to be in a country to use its store so you can't buy it from the Australian store), but unless the rights-holder agrees to it then Apple won't be able to sell that version here : http://www.apple.com/feedback/itunes.html

How do I burn subtitles created with closed captioning onto export?

I have created the closed caption files for 10 languages. These are already linked to the online platform where it is viewable.
I would now like to export the sequence with the 10 languages as self contained files for distribution.
What is the best way to do this?
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12GB RAM
Adobe Creative Cloud

Click here and follow the instructions.
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Closed caption & subtitles trouble on ipod

I have two problems with my 16G ipod.
1. When I download movies it plays great but I spend more time reading the subtitles than watching the movie. I don't have the closed caption on or subtitles. How can I get rid of this problem.
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Netflix uses a proprietary system for subtitles. They have only released the software to show the subtitles on 4 platforms so far: PC & Mac Web Browsers, Wii, & PS3. They do not show on any other platform so far. Netflix says that other platforms, including AppleTV, are "Coming Soon" but no release dates are given. they are adding titles with subtitling to the catalog weekly. Total is now over 700 titles. Sadly, Netflix does not provide any type of search method to allow for searching of titles with Subtitles. I have developed a list of titles on my blog here: http://ncmacasl.blogspot.com/2010/10/netflix-instantwatch-titles-with.html

Closed Caption Subtitles on Netflix via Apple TV

The Netflix website says that the show Dexter has subtitles. I have enabled the subtitles / closed caption options on my 2010 Apple TV. Yet they don't show up. Is it me? Did I missed something? Did I enable closed captions the wrong way? Is the Netflix website wrong? Thanks!

Netflix uses a proprietary system for subtitles. They have only released the software to show the subtitles on 4 platforms so far: PC & Mac Web Browsers, Wii, & PS3. They do not show on any other platform so far. Netflix says that other platforms, including AppleTV, are "Coming Soon" but no release dates are given. they are adding titles with subtitling to the catalog weekly. Total is now over 700 titles. Sadly, Netflix does not provide any type of search method to allow for searching of titles with Subtitles. I have developed a list of titles on my blog here: http://ncmacasl.blogspot.com/2010/10/netflix-instantwatch-titles-with.html

CC closed captioning / subtitles

I know how to search CC movies in itunes, but when y find them (marked with "CC") how do I see which subtitles are available?
The same applies for Apple TV 2
I cannot find any description either in itunes or apple TV describing the available subtitles
Any idea?
Loris

By law, broadcast TV shows are required to have Closed Captioning. Up to and until the iTunes Store offers its shows complete with CC, I will not purchase any. It should be criminal that CC is not offered on every available video.

Closed captioning / subtitles

I know how to search CC movies in itunes, but when y find them (marked with "CC") how do I see which subtitles are available?
The same applies for Apple TV 2
I cannot find any description either in itunes or apple TV describing the available subtitles
This is a necessary information before renting/buying a movie. Seems logical, but?
Any idea?
Loris

By law, broadcast TV shows are required to have Closed Captioning. Up to and until the iTunes Store offers its shows complete with CC, I will not purchase any. It should be criminal that CC is not offered on every available video.

Vhs to dvd with closed captioning

i was able to transfer video clips from a vhs tape to a dvd (vcr > camcorder > mac) in iMovie then export to iDVD and burn the disk thereafter. I need the closed captioning to be tagged along to a dvd disk. How?
Thanks

The National Captioning Institute (NCI) could also be helpful. Here's a site with info on decoders (so if the TV option didn't work, you could possibly use a process like VCR/decoder/camcorder/to Mac
http://www.ncihelpdesk.org/index.php?c=30&kat=Decoder%2FAudioLink
Here's NCI's description of captioning, "Closed captioning is the process whereby captions are converted to electronic codes and inserted in the regular television signal, specifically on Line 21, a portion of the picture normally not seen. There are 525 horizontal lines in the television picture. Line 21 appears at the top of the picture and occurs just prior to the start of the lines carrying picture information." (see www.ncicap.org)
John

V 3.6.13 causes problems with closing "home" tab, and crashing.

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Problems with Closed Captioning (subtitles)

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