Problems with contacts getting deleted after software upgrade!

Somehow, my IPhone 4s had a software upgrade, and it DELETED contacts. Anyone else have a problem with this???? UGH!
I had a thunderbolt before my IPhone, and my contacts were saved to the verizon back up assistant. They are now nowhere to be found!

If you were already using iOS 5 where you using the iCloud feature to back up your device? If so, you should be able to retrieve your contacts. If you just upgraded to iOS 5 where you backing up your device on your computer via iTunes? You were advised to complete a backup prior to proceeding with the software update...if you did so then a copy of your back up should be available in iTunes. Try looking at the following link to see if it helps:
http://support.apple.com/kb/ht1414
If you did not do a backup and you were not using iCloud to do backups then you would need re-sync your contacts from another source...did you use a contact manager on your computer (such as Outlook)? If you did then you can retrieve your contacts from there. Try looking at this link to see if it helps. If it is not the correct one you can do a search on that site to find the article that better fits your needs.
http://support.apple.com/kb/PH1674

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
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The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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biberkopf

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malyckjs wrote:
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Problems with contacts getting deleted after software upgrade!

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