Problems with corrupt song, won't download

I purchased an album on itunes today but one of the tracks is corrupt and I can't seem to get it to download properly.  The rest of the album is fine. 
What should I do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Similar Messages

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    Hi there.
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    Any help would be welcome.
    Best regards,
    Umahro

    Oopss. Wrong forum, as I am using Leopard on a MacBook Pro. Sorry about posting in the wrong forum.
    Best regards,
    Umahro

  • Corrupt song won't download

    I've downloaded over 500 songs from the itunes store and never gotten the message I got today that says I have a corrupted file and need to just redownload my purchase but that doesnt work. I dont know what to do. Can anybody help?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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  • HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

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    If you mean that you aren't getting the reset link, then from the page that you posted from :
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  • HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    Hi Stimulator7
    You may find some helpful information in the following link:
    http://www.apple.com/support/itunes/store/lostmusic/
    If not use the contact us link at the bottom of the page.
    Hope this helps
    J.C

  • Itunes states that my computer is not authorized to download an audio book I purchased from itunes.  No problem with purchased songs however.

    Itunes states that my computer is not authorized to download an audio book I purchased from itunes.  No problem with purchased songs however.

    Hello susanserio
    Try Deauthorize your account and then Authorize the account to see if any changes occur. Also there may a resolution in the second article that can be helpful as well.
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Problems with some songs in iTunes (and my iPod)

    Hi,
    I do not know whether this is the right category for my problem, but I did not find a suitable one.
    I have problems with some songs in iTunes. They do not sound right. It is hard to me to describe my problem in English (thanks to apple's "great" support...I was not able to contact them personally except by phone). The songs "hang", they sound like someone reels (?) it. The problem does not only appear with iTunes but also with my iPod nano first generation.
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    Message was edited by: JAGgermany

    Yes, I thought that's what Restore should do, but the problems remain.  Hmmm, the out of order 'album's' songlist is notated 1 of 8, 2 of 8, 3 of 8...  I'll try 01, 02...
    Probably a good idea.
    The other album is running through the list of songs like fast-forward, but not playing the songs.  Then, iPod locks up.
    Do these same tracks play okay in iTunes?  What is the original source for these tracks?  Were they downloads from the iTunes Store or imported from outside of iTunes?  What format are they encoded in and at what bitrate?
    B-rock

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    Downloading past purchases from the App Store, iBookstore, and iTunes Store
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    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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    When I try to download certain songs from the iCloud that I've previously purchased they start downloading for a second and then stop. Why would this be?

    Hello Daggeroc92,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
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    http://support.apple.com/kb/ht2519
    If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You may want to sync the content to another device instead.
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    http://support.apple.com/kb/ht1933
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