Problems With Creative Video Converter: iTunes

Hi,
I have recently been trying to convert some video files i got off of iTunes to a format compatable with the Zen 8g. It keeps saying that the conversion is successful, but when I play the video files on my player the entire video is just a gray box. Some videos won't even go through, they just fail with the converter. Thank you for your help.

Hey I'm having the same problem, and thought that maybe we'd get more help if a few people had this happening? It won't even install for me, when the camera is almost done, the camera beeps twice to say its on and then my computer turns blue and dies. i dont really like that screen, so if anyone can fix it or tell me what to do?

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