Problems with credit card

I have now been trying to pay for credit with a credit card for nearly two weeks. Each time, I receive the following message: "Your order was unsuccessful. Please check that you have sufficient funds, or try updating your payment details, then place the order again." I've tried with three  different cards. I live in Kuwait, so I thought this might be a problem, so I had my daughter-in-law, using my American card, try purchasing credit fro the U.S. I still can't receive credit.
I've been trying for more than 30 minutes to get the text chat to work, but even when a message says the session is starting, nothing happens. 
Do real humans ever monitor these messages and offer help?

Nobody checks and helps in here it seems. Users help and save each other.
I have the exact same problem. I have been yelling at my banks for this problem. They are just scratching their heads. I am in Vietnam.

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