Problems with CS5 Web Premium Disks Being Unreadable

I pre-ordered my CS5 Web Premium update and finally received the three disk set on May 6. Attempted to install and the first disk which was the Suite installed fine. The other two disks were unreadable. I called Adobe support and they shipped another set to me which arrived today, May 12, and the same thing happened with the same two disks - Adobe Acrobat and CS5 Content. The disks are unreadable on five of my Macs and three windows machines.
Called tech support and was bounced around from Customer Service to support in India and back to Customer Service and finally told them I just wanted a refund after about ninety minutes on the call. I do find it funny that I was passed to Tech Support to "troubleshoot" unreadable disks.
A simple solution which nobody at Adobe seemed to grasp is to allow you to download a copy even if you paid for a shipped copy. I am amazed that this is not an option. So now I will eat the shipping costs and send my box back to Adobe and wait for what will probably be months before they credit my card back for the purchase.
Anybody else having problems with the install disks?

CS5 loads fine but Acrobat is unreadable and the Content disk is unreadable. The CS5 trial download doesn't include the content or Acrobat. Acrobat is a windows only download. So the trial download only installs what comes on disk 1 which is the only good disk of the three in the shipment.
A guy I talked to in Tech Support acknowledged that they produced a bad batch of disks and it seems I got two shipments of bad disks.

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Try this:
http://www.adobe.com/support/contact/licensing.html

CS5 Web Premium without Flash Builder Premium?

So after spending an arm and a leg, you do not get a Flash Builder Premium with CS5 Web Premium but only Standard? This surprises me as I thought Adobe's greed is not as big as long term goals, promotion of Flash platform, being nice to users, especially as we all know Flash is a bit thin on some platforms and on the web at the moment. Obviously I was wrong and the greed surpasses all imaginable levels.
I frankly don't get the calculation where for the same price I get a State Of The Art Hardware - Mac, plus all the Apple dev tools for FREE. That's a computer, yes a laptop, the best out there, brand new, PLUS the software. On the other hand Adobe (with whose products you can't build and sell as good apps as with Apple's), is selling you Web **Premium** at a very high price, and YET you have to pay even more to actually get FB **Premium**.
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So it's like this for the same money
Apple = Mac + Great Dev Tools + Tons of other apps
Adobe = CS5 Web Premium minus- FB Premium
To be fair, I did hear a rumor that if you complain to Adobe Customer Care, that they give you a license for free, which is the only fair thing. However, I'm waiting for quite some time now as my support case is on hold. What do you guys think about it and do you have any experience with it?

Gritty_d it appears that Flash Builder 4.6 is only included with Production Premium and Master Collecton CS6 - http://www.adobe.com/products/creativesuite.html. It is not included currently with the Creative Cloud.
Did you purchase the upgrade to Web Premium or were you given a free upgrade to Creative Suite 6?

My CS5 Web Premium Software disk will not install on my windows 7 pc

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You can try downloading the CS5 software instead of using the disk and then use the serial number from the disk to activate it.
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Is CS5 Web Premium compatible with Windows 7 64 bit?

I just placed an order for CS5 Web Premium. I just assumed that if a software states compatible with windows, that is sufficient. I bought a license for Quikbooks books Accounting Software and just read in the very fine print not compatible with 64 bit OS! I am worried if CS5 is also not compatible. Please some one reply before I decide to pay in full for the product in two days time!
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Thank you very much!

Hello Bob,
I tried to install quickbooks 2009/10 accounting on my pc and an error message 1603 appear something to do with microsoft net. framework. I am awaiting reply from the quickbooks support team.
To my horror checking forums on this issue, I am not the only one with complaints about Quickbooks 2009/10 incompatibility with Win 7 64 bit and apparently poor customer support. I sincerely hope this is not true. I am worried my first investment as a small business owner is already a waste of cash. : (

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CS5 Web Premium has to be ran as administrator?

I am having some difficulties getting a trial version of CS5 web premium running on my new Windows 7 64bit workstation.
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Hi there,
I have a related problem and feel a solution to the above issue might be able to help! I recently installed CS5 Master Collection onto a networked machine running Windows XP (32-bit). We generally log into our machines at work using an account without administrator rights - when needing to install software, we log in as an administrator.
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If I then log in with my normal account (without administrator rights) and launch a CS5 program, it immediately crashes. The standard Windows 'crash' message comes up: 'Adobe Encore [for example] has encountered a problem and needs to close'.
If I launch a CS5 program 'running as' an administrator, whilst logged in with my normal (non-administrator) account, it works.
I've also tried changing the permissions/write access associated with the CS5 Master Collection folders: I logged in as an administrator, right-clicked on the CS5 folders, hit the 'Security' tab and then changed the access so that they're open to all users on the machine. Logging back in with my normal account, all of the programs still crashed immediately after launching.
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I had problem with my CD-rom, it not able to open. On top of that recently my PC crashed.
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if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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Actually Bob, that article clears up NOTHING! You simply state that Design Premium is better without giving one lick of supporting evidence. You mention IF you don't need FlashBuilder 4.5 or Contribute, Design Premium is the clear choice! In a well-written article, an expert would state why a person likely doesn't need the two aformentioned softwares, what they do, and who they would benefit (hey, you're claiming to "clear up a few questions" here). You also did not even name what Design has that web doesn't (InDesign) and why a person needs that, what is so great about it, how this one software is better than FlashBuilder and Contribute, etc. Honestly, your article makes it look as if you really don't know anything about the two products that you are comparing. I found myself not being any closer to making a decision after reading your article because in my opinion, it really doesn't tell us anything other than what you like better. You don't even tell us why you like it better. The fact is that these two bundles are very similar. It basically comes down to whether or not a person thinks InDesign is worth more to them than Flashbuilder and Contribute. That's it! Break it down from there. I'm sorry for sounding harsh, it's not my intent. I am just giving harsh constructive criticism.

Need some advice on a new build for CS5 Web Premium

I am looking for a powerful PC that I can use mostly for work and some light video work. I have been looking at several systems, but I can't decide if I should get the Core i7 875K, 950 or AMD 1090T for my needs.   I typically have many Adobe CS5 applications open at once like Photoshop, Dreamweaver, Illustrator and Flash, iTunes, Quickbooks, Microsoft Work and Excel. I would ideally like to buy a pre-built rig, but I can surely put together if better. Below are a few I have been looking at, but I am unsure about cooling on one of them and about the 875K processor on the other one. I figured a gaming PC would be fast and powerful as my needs are behond a standard base config. I would like some advice also on a good video card. Been looking at crossfire ATI HD 5770, single ATI HD 5870, Radeon 6870, and GeForce GTX 470 and SLI GTX 460. I am not a typical overclocker, but I can be if it will help performance running apps. I leave my PC on all day and night so cooling is a factor.
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==========================================
Approximate Purchase Date: (the closer the better)
Budget Range: ($1000-$1500)
System Usage from Most to Least Important: (Web Development, Graphic Design, Internet, Movies))
Parts Not Required: (keyboard, mouse, monitor, speakers)
Preferred Website(s) for Parts: (newegg.com)
Country of Origin: (USA)
Parts Preferences: by brand or type (I would like to use an Intel Core i7 or AMD X6 CPU to power dual Big 27" Samsung LCDs via DVI and full or mid tower case)
Overclocking: Maybe
SLI or Crossfire: Maybe
Monitor Resolution: (1920x1080 each monitor)
=========================================
Here is my latest config. How does this one look?
Qty.
Product Description
Savings
Total Price
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Steel ATX Full Tower Computer Case Item #: N82E16811119160Return Policy: Standard Return Policy
-$30.00 Instant
$159.98$129.98
1
Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive Item #: N82E16822136533Return Policy: Standard Return Policy
$89.99
1
EVGA 012-P3-1470-AR GeForce GTX 470 (Fermi) 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card Item #: N82E16814130550Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon Item #: N82E16800999247Return Policy: Standard Return Policy
-$59.99 Saving
$59.99$0.00
1
CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply Item #: N82E16817139011Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card17-139-011
$189.99$159.99
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9T-12GBRL Item #: N82E16820231358Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support - OEM Item #: N82E16827136181Return Policy: Standard Return Policy
$109.99
1
Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950 Item #: N82E16819115211Return Policy: CPU Replacement Only Return Policy
ASUS Sabertooth X58 LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard Item #: N82E16813131665Return Policy: Standard Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98$479.99
1
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) Item #: N82E16820148348Return Policy: Limited Replacement Only Return Policy
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders - OEM Item #: N82E16832116758Return Policy: Software Standard Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98$379.98
Subtotal:
$1,879.90
Calculate ShippingZip Code:    13662   FedEx 3Day Express Saver -- $145.44FedEx 2Day -- $219.19FedEx Standard Overnight -- $263.21UPS Guaranteed 3 Day Service -- $15.97UPS 2nd Day -- $127.74UPS Next Day Saver -- $135.95
Shipping:
$15.97
Redeem Newegg Gift CardsCard Number:                                          Security Code:
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Grand Total:
$1,895.87

Here is the final config I am looking to get. I am just debating the hard drive config and video cards. I want to be sure my video card will use teh GPU Accelleration and Advance features of Photoshop CS5. Do you know if the NVIDIA GTX 460 is compatable or should I spend more for the 470? I will not be gaming much and this pc is used mostly for work on CS5 Web Premium. How does this all look? All prices from NewEgg. I have another machine I will backup sata to each evening, so I really want a fast drive for program load and operation and another drive for data. What is best way to config drives? Should I get 2 of them and an SSD?
Qty.
Product Description
Savings
Total Price
1
EVGA GeForce GTX 470 (Fermi) 012-P3-1470-AR Video Card
Item #:N82E16814130550
Return Policy: VGA Replacement Only Return Policy
$259.99
1
Nvidia Free Mafia 2 Game Coupon
Item #:N82E16800999247
Return Policy: Standard Return Policy
$59.99
1
COOLER MASTER HAF 932 RC-932-KKN1-GP Black Computer Case With Side Panel Window
Item #:N82E16811119160
Return Policy: Standard Return Policy
-$30.00 Instant
$159.98
$129.98
1
G.SKILL Ripjaws Series 12GB (3 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory
Item #:N82E16820231358
Return Policy: Memory Standard Return Policy
$269.99
1
LG Black 10X Blu-ray Burner - Bulk SATA WH10LS30 LightScribe Support
Item #:N82E16827136181
Return Policy: Standard Return Policy
$109.99
1
CORSAIR HX Series CMPSU-850HX 850W Power Supply
Item #:N82E16817139011
Return Policy: Standard Return Policy
-$30.00 Instant
$20.00 Mail-in Rebate Card
$189.99
$159.99
1
Western Digital Caviar Black 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
Item #:N82E16822136533
Return Policy: Standard Return Policy
$89.99
1
ASUS Sabertooth X58 ATX Intel Motherboard
Item #: N82E16813131665
Return Policy: Standard Return Policy
Intel Core i7-950 3.06GHz LGA 1366 130W Quad-Core Processor
Item #: N82E16819115211
Return Policy: CPU Replacement Only Return Policy
-$5.00 Instant
-$14.99 Combo
$499.98
$479.99
1
Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders
Item #: N82E16832116758
Return Policy: Software Standard Return Policy
Crucial RealSSD C300 CTFDDAC128MAG-1G1 2.5" MLC Internal Solid State Drive (SSD)
Item #: N82E16820148348
Return Policy: Limited Replacement Only Return Policy
-$10.00 Instant
-$30.00 Combo
$419.98
$379.98
Grand Total:
$1,879.90

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