Problems with CS6 Acrobate Pro X

When I first installed all the programs in the Design and Web Premium CS6 they all worked well. Within 6 months I had my first problems with Acrobate Pro X not being recognized. I had the program removed and re installed. It worked ok for about another 6 months.. Now I am getting all kinds of error messages. I tried to re-install but this error #1311. Any suggestions about getting this program up or ideas on how to contact Acrobate support directly?

Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
Mylenium

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Problem with Adobe Acrobat Pro Extended version 9.3.4 reading Inventor 2009

I would like to be able to generate 3D PDF files from Autodesk Inventor CAD models (e.g. .iam files) using Adobe Acrobat Pro Extended. I am constrained to use Inventor 2009. When I originally installed Acrobat Pro Extended, I was able to make this work after installing the IMPORT3D update at:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4073
Recently (9/5/2010), I updated Acrobat Pro Extended to version 9.3.4. I believe that following that update, I lost the ability to read in Inventor 2009 files. Acrobat Pro Extended now gives the error messages:
"Exception has been raised" followed by:
"Acrobat could not open 'file' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF."
This is exactly what happened when I first installed Acrobat Pro extended and before I installed the IMPORT3D update mentioned above. I tried re-installing that update but now the installer gives the error message:
"No qualifying products found to apply this update."
Note that Inventor 2009 does allow one to "Save Copy As" to PDF format, but this just creates a 2D PDF snapshot of the current model view -- same for print to pdf.
I suppose one thing to try is removing Acrobat Pro Extended and then re-installing without the 9.3.4 update, but with the IMPORT3D update -- but if that is necessary, then I won't be able to take advantage of any further updates (e.g. security updates) to Acrobat, which seems like a bad situation.
Has anyone else had this problem? Or is it just me?

I may have figured out what was causing my problem with conversion of Inventor 2009 to 3D PDF. After playing around with a number of inventor files, I discovered that the conversion worked fine when there were no references to external files. For example a .ipt file (part file) seemed to convert fine. I believe the problem was that on the form one obtains with Edit->Preferences->Convert to PDF->Autodesk Inventor->Edit Settings->Import->Assembly, the check box for "use root file directory" was NOT checked. Oddly, this is the default and I'm pretty sure I tried setting the conversion options to the default. In any case, I now seem to be able to perform the conversion of Inventor 2009 to 3D PDF so this problem is solved I guess.

Problems with opening Acrobat Pro 9 PDF files

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Please post your comments. Thx a lot - Kay

I would recommend distributing higher version of Reader as version 5 is just too old but looks like you can't go there.
Acrobat 9 PDFMaker and Adobe PDF printers by default create PDF 1.5 compaible files. PDF 1.5 compatible files can be opened only in Acrobat 6 and above. That's probably the reason why your customers can't see the contents.
What you can do is to change your conversion settings to produce PDF 1.4 compatible files:
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Problem with Adobe Acrobat Pro XI after installation on Mac

I just installed Adobe Acrobat Pro XI on my Mac. My Mac has the correct version of OS and Safari yet I can not launch Adobe. When I launch it, an error box comes up and says a problem has been reported to Adobe. That's as far as it gets. Has anyone had this problem before?

Hi lsgahan,
Please try the following steps and let me know.
Delete all the files from following folders:
Library/Application Support/Adobe/SLStore
Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
Library/Application Support/Adobe/Adobe PCD
Launch Acrobat and enter the serial number when prompted and check.
Regards,
Rave

Hi I've a big problem with adobe acrobat reader XI pro and I hope you can help me. The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reade

Hi
I've a big problem with adobe acrobat reader XI pro and I hope you can help me.
The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reader (adobe pdf reader, internet browsers, ...etc.).
This problem started to happen since yesterday when I installed adobe acrobat reader XI pro to try it before I buy it, and before that when I was using the free adobe pdf reader I was totally able to copy any text from any pdf and past it anywhere with nothing wrong.
What can I do?
thank you a lot.

There is no product called Adobe Acrobat Reader Pro. There is
- Adobe Acrobat Pro ($$)
- Adobe Reader (free)
Which do you have? And are you a programmer?

Scanning with Adobe Acrobat Pro X using a Espon Workforce 630

I have a Mac Pro with Lion OS and a epson workforce 630 both working fine. But Adobe CS6 -Acrobat Pro X does not see the scanner. I can print without problems, just can't see scanner. I've downloaded the latest epson drivers. Adobe doesn't show anything.

I have a Mac Pro with Lion OS and a epson workforce 630 both working fine. But Adobe CS6 -Acrobat Pro X does not see the scanner. I can print without problems, just can't see scanner. I've downloaded the latest epson drivers. Adobe doesn't show anything.

There is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101

I'm trying to access some web PDF files via SharePoint Application but i got this error message "there is a problem with adobe acrobat reader please exit adobe acrobat reader and try again 101:101"
my operating system is Win 7 and I'm using Adobe Acrobat Pro 11.0

I'm having the same problem. Only I have Windows XP and at the end of the error message it shows 103.103. Please let me know if and when you get an answer or remedy to this problem. Thanks!

There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)

Trying to open a streamed PDF in an IFRAME in Internet Explorer 9 on my Win7 64bit machine.
This results in the following dialog:
There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)
The PDF is streamed (not read from disc) from a servlet in our Java WebSphere environment and the call looks like this:
https://intranetserver.com/myapplication/OpenDocumentServlet.pdf?documentToOpenID=1
The Servlet sets content-type header application/pdf and content-length and writes the bytes to the buffer.
Does the error dialog even come from Acrobat? When the dialog opens there is no active AcrReader process visible in task manager.
Please advise!
Meddelandet redigerades av: p b
Solved. Our IT dept. responsible for packaging and deployment repacked and redeployed 11.0.9. Unknown what changes were made to make it work.

I don't know what acrofix.exe is; can you explain?
Issue
Nothing happens when you launch Acrobat 30 days after installing a CS6 suite.
Solutions
Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
1.   Log in to your Windows computer as an Administrator.
2.   Click the following link to download the patch file:
Acrofix.zip
3.   When prompted "Do you want to open or save this file?,” click Open.
4.   Extract the file. The location varies depending on your operating system and the utility.
5.   Double-click the extracted Acrofix.exe to begin the execution.
6.   If the execution is successful, Command Prompt closes automatically.
7.   When the execution is complete, launch Acrobat.
or
Solution2: Install the patch for Acrobat installed as part of a CS6 using Command Prompt (Windows Only)
1. Run the Command Prompt as an Administrator.
2. Navigate to the location of the extracted hot fix in Solution 1 (Step 4).
3. Type Acrofix.exe to execute it.
4. If the execution is successful, Command Prompt shows Exit Code:0
5. When the execution is complete, launch Acrobat.
Solution 3: Reactivate Acrobat through another Suite product
I will try your cleaner, thanks
[private data removed]

Hi, So I'm having a problem with Adobe Acrobat 10

Hi,
So I'm having a problem with Adobe Acrobat 10. I have backed up adobe acrobat files and stored them on an external hard drive. When I attach the external hard drive to one laptop I can open the acrobat files just fine but when I try to open the files from the other laptop I get "Acrobat could not open "file.pdf" because it is either not a supported file type or because the file has been damaged (for example. it was sent as an email attachment and wasn't correctly decoded). To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
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For the specific laptop - consider doing a "repair" (under Acrobat's Help).
If that does not do it then consider uninstall-deactivate-reinstall-active.
Still no go? Try:
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Be well...

Problem installing Adobe Acrobat Pro 9

I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

use the below link:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 6| 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot get C7280 to scan with Adobe Acrobat Pro 8.0. Can you help?

I know this may not be the right place to post this, but here goes. I'm using 10.5.2 along with Adobe Acrobat Pro 8.0, a HP C7280 AIO connected to network via wireless. The normal software I use is HP Scan Pro.
Here's my problem. When I try to scan from Acrobat it will either open the scan pro software, show acrobat as the place to scan to in the bottom, but not do anything. If I "accept", it crashes Acrobat OR it will say it can't communicate, so either way it doesn't work. Any ideas how to make this work?
Thx

*"I know this may not be the right place to post this,"*
Try the Adobe forums: http://www.adobeforums.com

Can't open pdf created with Adobe Acrobat Pro

I can't open a pdf (that was created with Adobe Acrobat Pro) using Reader 11. However, the file will open with an older version of Reader (10.1.4) on another workstation. Is there any way to resolve the problem?

Reader 11 is not available for general release. If you participated in the beta program, there is a place for this discussion which you have been provided. If you did not participate in the beta program, then you should not yet have access to Reader 11. I have just checked the Adobe website and it is not available to download from there.

Strange problem with Adobe Acrobat X (crash without a trace)

Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bit

Hi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave

Problems activating the Acrobat Pro part of the CS 4 software.

I am having problems activating the Acrobat Pro program which is part of the Academic Version of CS4 -Design Premium that I bought. Once I finally got most of CS4 activated (and that had several problems as well!), I just kept getting the request to fill in my serial number. Each time I tried using the only Serial Number I had been issued, I would see imediatly a red "X" to the right of the "incorrect" serial number, along with a message that my time using the software had expired.
I have called and E-mailed Adobe several times now, and tried all of Adobe's suggestions: removed certain files, uninstall everything and the reload from the begining, do both, etc. So far, nothing has worked. As I said all the other probrams are now activated, but the only thing activated right now is my level of frustration with Acrobat Pro. Can anyone help me on this? I would really appreciate it.
Thanks,
ThomasE365

You do not activate Acrobat from the suite. You activate another program in the suite, then Acrobat should be activated. If you are having a problem, then I recommend de-activating, uninstalling everything. Run the CS4 clean script: http://www.adobe.com/support/contact/cs4clean.html
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Cannot download pdf files from internet site with either acrobat pro X or pro XI on windows 8 comput

cannot download pdf files from internet website with either acrobat pro x or proXI on windows 8 computer. windows 7, no problem.

Hi valerieross,
Acrobat can be used to view pdf's or edit pdf's not download them.
Check your browser settings.
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Problems with CS6 Acrobate Pro X

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