Problems with Digital Copy

I inserted my redeem code and made sure it was correct but instead of starting the download it takes me to the app store in iTunes. Can someone help me?

im having the same trouble with a digital copy of star trek i just keep getting a grey screen no audio or visual.
ive just had a good scroll through some off the answered questions one thing you could try is deauthorizing your computer form itunes and then reauthorizing it. hopefully this should work for u.
Message was edited by: SolarisG

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PROBLEM WITH DIGITAL EDITIONS

Hi,
I've always encountered this problem with digital editions: Adobe Digital Editions 2.0 has encountered a problem and needs to close. We are sorry for the inconvenience.
I'm using Windows XP pro 2002, service pack2 on an old computer AMD Duron 901 Mhz , 384 mb RAM.
is there a solution ?
Thanks

Hi
I had the same problem, ADE 2 won't work with older AMD computers. See http://forums.adobe.com/thread/1081859
Older version that does work at: http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
good luck

I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Problems with our copy of Adobe Acrobat 7 Professional.

We have two problems with our copy of Adobe Acrobat proffesional which we have recently re installed back on the same PC following so we thought the relevant transfer activation instructions.
The first is that when we first start the program with no file loaded Both Transfer Activation and Activate Acrobat are greyout out. This in tiself is not a problem but it may have a bearing on our real problem.
We have for a few years used Acrobat Proffesional successfully to sign released drawing files which have been 'printed' to a PDF file by a third party printer driver. Recently though when we try to load any of this type of file the Acrobat menu stays greyed out and both Adobe Acrobat and the PDF file are listed in Windows task manager. Acrobat is completely locked up and has to be exited via task manager. If I load PDF files from other sources the abot symptoms accur only briefly then the program menus re activate and the PDF file disappears from task manager. It is as thought our PDF drawing files are failing to complete loading.
Does anyone know how I can find out if our copy of Adobe Acrobat Pro 7.0 is actually activated?
Does anyone know what might have started to prevent out drawing files from loading.
Thanks
Chris

Good point but this one does require activation.
Our real issue is that if we load one of our own drawing filkes, even one previously edited or signed with no problems it now completely locks up Adobe acrobat and we cannot do anything at all in Acrobat.

Problem with Digital Signature strategy in Document Managment System

Hello ALL,
I am facing problem with Digital Signature strategy in DMS. If any help its greatly appreciated.
I have senario where Approvers in DMS will review the document and approve the document and put on their digitial signature. if i have multiple approvers maintained in the characterstics it has to check weather it has been approved by all approvers otherwise it has to reset the status to for approval.
My problem is i am able to reset the status back from approved to for approval using the badi document_status01 but when the next approver logs in to the document and change the status to approved he is not able to get the digital signature pop up which it comes only first user approves it.
can any one help me out on whats going wrong in it.
Thanks
Srikanth Aduri.

Hi,
maybe the reason for this is that the status of the digital signature is not changed. Then the system thinks that the digital signature is still completed and therefore the user is not getting the pop-up again. The database table for the digital signature for documents is TC77. I hope this information is usefull for you.
Best regards,
Christoph

Hassle with Digital Copy - Peeved at Customer Service

I bought Sex and the City: The Move (extended cut) that came with a digital copy. When I redeemed my digital copy it had me download the theatrical cut instead of the extended cut. I did the whole “Report a Problem” bit in iTunes which kicked me to Apple’s support page to contact someone. I did and the person I’m speaking with doesn’t appear to speak English or understand my situation.
Customer Service (aka “Judy”) says, “Cristina you would be able to get the original cut of the movie for your iPod would not be play the extended cut of the Sex and the City movie for the file would be too big.” Now, honestly I don’t know what she is talking about so I assumed she was trying to tell me I couldn’t have the extended cut because the file is too big? Um then why do you have the extended cut for download in the iTunes Store?
I stood my ground saying stating this weirdness; I also resubmitted my support ticket to possibly get someone else to help me as well. She responded this morning saying I get 3 video credits, and that if I have anymore issues I should take it up with Fox’s Digital Copy Site; too bad my movie is by New Line Cinema, so that doesn’t help me very much.
With my credits in tow, I proceeded to download the extended cut. Once my download begins I get some kind of warning message saying my video credit only works on some movies. The movie was charged to my credit card instead of being redeemed through my video credits. I reported the problem through iTunes again, and I replied to the current Customer Service rep that's been helping me.
I'm getting really frustrated with this. Any idea if there is anything else I should do other than what I'm already doing? All I wanted was the correct copy. I thought I was getting that through the video credit. Now I have $15 on my credit card.
Message was edited by: darthcena

Keep with your original case # (it should be in the subject line of the email) and ask for a supervisor's help.

Problem importing Digital Copy of AVPR

Keep getting the *There was a problem with "Alien vs. Predator Requiem" An Unknown Error Occured(-4)* message everytime I punch in my redeem code, anyone know what is causing this??? Tried to install it at different times and still didn't work...
Thanks

THE SAME THING JUST HAPPENED WITH "THE WIZARD OF OZ" ULTIMATE COLLECTOR'S EDITION's DIGITAL COPY, W-T-F?

Problem with Digital Editions page view

I used Digital Editions on two books just recently and was able to fit each page of the ebook to it's full height from top to bottom.
I just downloaded my third book to DE, and I can't seem to find the button to fit each page to their full heights (top/bottom). Instead, it's stuck on dual-page view. The single-page view button option isn't even there on the third book, but IS there on the first two books. I downloaded a fourth book and it's experiencing the same problem; stuck in dual-page view with no single-page option.
If I try to re-size the DE window to force it into a single page view, the page numbers are all messed up appearing at random spots of each page rather than at the top right where they are suppose to be.
I re-installed DE but the problem still persists. Is this a problem with the books in specific? Or something else?
Thanks

http://visguy.com/vgforum/index.php?topic=5849.15
Paul Herber, Sandrila Ltd. Engineering and software shapes for Visio
Sandrila Ltd

Photoshop CS 4 Print problem with Canon copiers via IP

Try to print from Photoshop CS 4 to two Canon color copiers and we get this error message, "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer"
Fifteen Macs:
Mac Pro towers, MacBook Pro, PowerMac G5 towers, iMac Intel, PowerBook G4. Many of each.
Mac OS 10.5.7 or .8 and one Mac with 10.4.11 just to eliminate the 10.5 question.
Canon Color Copier iPR Server, Canon Color Copier iR C3220, HP LaserJet 5000, HP LaserJet Color 5550 and ColorBurst RIP to an Epson Stylus Pro 9800.
Adobe CS3 Design Standard & Premium, Office 2004, Safari, Firefox Entourage and Filemaker Pro 9.
All the above Macs and applications can print to all printers with no issues.
Installed Adobe CS4 Standard & Premium on the Mac Pro towers, MacBook Pro, PowerMac G5 towers.
Photoshop CS4 will not print to the two Canon copiers. It will print to the other printers. Photoshop CS3 on these same Macs WILL print to the Canon copiers. All the other apps will print to the Canon copiers.
Adobe has a tech note on this, ID KB409119 did not help.
Deleted all prefs, created new users, deleted and reinstalled Adobe CS4, deleted all printers, downloaded latest drivers and installed printers fresh.
None of this worked. Not to mention this problem is different from that tech note because Photoshop CS 4 will print just fine to the other HP printers.
Tried setting up the one Canon Color Copier iPR Server using Appletalk. That worked.
Why is there a problem with Photoshop CS4 and Canon IP printers?
Just to recap for you all that just skim thru this:
All Macs did this at once. So no fluke corrupt file, plus all the other apps print just fine to these printers. Adobe has problems with CS4.

Try running a reset printing system. Open System Preferences > Print & Fax. Then hold down the Control key and click your mouse in the Printers list. A menu showing Reset printing system should appear. Click this.
Now restart your Mac and then add the Canon driver again. Hopefully this gets things working for you again.
PaHu

Problem with Digital Cinema Desktop Preview on Macbook Pro

I hava a Macbook Pro 2.2 GHz with 2 GB RAM. I would like to use a connected 24"-Display for preview of my HD-Material (ProRes and HDV). Unfortunately I am not getting my Macbook Pro to playback all frames. Whend Digital Cinema Desktop Preview is activated, there are only still frames displayed. No smooth playing back neither in the canvas window nor the 24" display. I have External Video -> All Frames checked.
Does the Macbook Pro 2.2 not meet the specs for this feature?
Or is it a problem with Leopard? Is anyone with Tiger able using Digital Cinema Desktop Preview with succes?
Regards,
Joerg

So are you saying that the DVI output on my MacBook Pro IS true HD resolution and not a proxy like the canvas?
What I am saying is that the video feed coming out of the DVI port is YUV. Computer monitors take that YUV information and convert it to RGB for displaying purposes. So if you connect an Apple monitor to the DVI port, and then use that for Digital Cinema Preview, you are seeing a converted proxie image. The MXO takes the actual YUV footage and outputs that to the Apple display as YUV, and therefore presents full quality broadcast colors. And it does it pixel for pixel...the 23" display is 1920x1200, so there are thin black lines on the top and bottom.
AND the MXO software has a proc amp for adjusting color bars, and a BLUE ONLY option for proper monitor calibration. THis really is an amazing little box.
I'm using a Dell ultrasharp 20" that looks very good that way; I just didn't think it was HD.
It is, but it is a converted RGB image...and since it is 20", it isn't pixel for pixel (well, it would be for 720p, not 1080), and if it isn't pixel for pixel, then it is a converted image. Not suitable for color correction.
then using a DVI to HDMI cable I should be seeing HD from my Sony bravia also?
Yup...sure can. It will look pretty good too. But it being a consumer set, and again having a YUV>RGB converted image, it won't look as good as it could. The MXO would feed it a proper YUV signal, as would an Decklink HDP (but you need a decklink card with SDI out for that).
Shane

10.4.9 - Major audio problems with digital audio

I have a Digital XMPCR radio with Edirol MA-20D Digital speakers
I now have major audio problems, the audio is garbled and doesn't sound as strong. Kinda like a FM radio in a car that is loosing signal when you are traveling.
I use this XMPCR for a couple of hours a day and had no problems this morning prior to installing the update.
I have a XMPCR that was modified for Toslink/Digital connection. I connect the XMPCR to my Mac Pro 2.66 with toslink cables and connect my Edirol MA-20D digital speakers with toslink cables. I use Amoeba's "LineIn" for audio pass through.
I thought it might me the FTDIUSBSerialDriver so I reinstalled it, did not fix the problem.
I also have a real bad "buzzing" sound going on in the background. When I quit JXM (the application for changing channels on the XMPCR), the "buzzing" goes away but I have a rapid ticking sound coming out of the speakers until I quit LineIn.
Anyone else have any problems with their digital audio input/outputs?

I dont use the digital XMPCR radio, but I use Digital Performer to record audio and MIDI and I use exclusively the Built-In Audio input and Output and everything is working fine after the 10.4.9 Upgrade.

After last updating for OS 10.7.2 problems with digital certificate

Hi everybody,
Im having problems with lion after last updating yesterday... The digital certificates dont more work!!! In time: the same certificates still work in to snow leopard...
I exported from snow leopard and imported on lion, but nothing.
Until the keychain GUI aborted after that import... Just surfing on HTTPS page with that certificate and safari aborted too.
Some ideia? i id send reports to Apple... but I dont have hope to answer.
To test with version 10.7.2, please access https://www.caixa.gov.br
Thanks
Roberto Malheiro

Assuming that the HP software is up-to-date, but still not working, have you tried Image Capture in the Applications folder. Does that work?

Aparture 3 – Can you link a CD-copy with digital copy available on Mac App Store?

Is it possible to link my CD-copy of Aparture 3, which I have on my Mac, with the digital copy that the Mac App Store offers?

No, unfortuntely it wouldn't be possible for you to do that. iTunes wouldn't allow that because you didn't purchase it from iTunes.

Problem with digital samples of NI 9425 in windows 7 on usb 3.0 ports

I have a program in C that reads the digital samples of a device 9174 module 9425 in windows 7 x64 which has no problems with the USB 2.0 ports but with the 3.0.
When I connect the device to a USB 3.0 port errors in the samples appear, are activated or deactivated lines uncontrollably.
The PC is Artigo A1250, Drivers NI-DAQmx9.6

Hey vic22,
Sylvia is correct -- the 9174 has been thoroughly tested on the USB 2.0 standard. But we still expect it to communicate properly with USB 3.0 ports. We have seen a few cases in which specific host controllers cause unexpected behavior similar to what you describe, but in general, our USB devices are compatible with USB 3.0.
Of course, if sticking with a 2.0 port works for your application, that will be the quickest/simplest recommendation that we can make. If you need to move your cDAQ to a 3.0 port, let us know -- there are some troubleshooting steps we can take to figure out why you're seeing errors.
There are some additional details in this somewhat related article. Upgrading the drivers for your USB Host Controller might be worth a shot.
Kyle B | Product Support Engineer | ni.com/support

Help with digital copy film on mac

hi, i got the hangover blu-ray for christmas and it comes with a free digital copy, which i was very happy about, so i follow the steps and go to the website where it says, sorry, its windows only, this is the first time i have had one that is windows only, now as well on the website's main page there is a help video which shows a video being transferred to a iphone/ipod touch, yet when i select that i have the hangover blu-ray and want the digital copy, it says sorry, windows only. any ways of getting it on my mac would be very helpful and make my christmas. thanks in advanced.

It's probably related to some type of DRM (copy-protection) on the digital copy, and not due to it being any particular type of file format. The DRM scheme probably only works under Windows. And if that is the case, I don't think you will be able to get it to work under Mac OS X, short of running VMware Fusions or Parallels Desktop (or Sun's free VirtualBox) and installing Windows to run under Mac OS X.
Considering the popularity of Macs recently, and higher use of Macs among creative folks, it's pretty stupid for the studio/distributor to make a key feature Windows-only.

Problems with Digital Copy

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