Problems with digital signatures (adobe reader)

     I am a Government contractor that develops documents for my customer.  We are in the process of ascertaining the viability of digital signatures. I have developed a signature form with Adobe Pro 9.0.
     I have several issues. When someone digitally signs the document with their Common Acess Card (CAC), the warning appears "At least one signature has problems. Please fill out the form. If you are the form author, choose distribute form in the forms menu to send it to your recipients."
     I tried using several options using the distribute section, and I am unable to make this part work. I truly need assistance with doing this correctly.  I require that the signatures to be processed in sequence (#1, #2, #3, and then the approval signature).  I did not comprehend that option in the distribute form section.
     However, the recipients that use Adobe Acrobat Pro are able to sign the document when submitted to them (however, the prviously stated warning appears). If they use Adobe Reader, they are not able to sign the document.
     Please help.
     Is there anyone that can assist with the signature feature of Adobe Pro?
     I would appreciate any suggestion/guidance.
     One area that I don't understand is the feature where i 0send the form out for signature.

What is your operating system?
If Windows, you have something in your registry that is pointing to drive K:
See if anything in here helps: http://helpx.adobe.com/creative-suite/kb/error-1327-invalid-drive-drive.html

Similar Messages

  • Problems with SharePoint2010 and Adobe Reader X

    hi all,
    i have a big problem with SharePoint2010 and Adobe Reader x. We can open .pdf Files from SharePoint but not Safe. The Error Message is "
    SharePoint, SQL and OS are installed in English. The problem is that the site was probably created from a German template. One would have to create the site from an English template and then add the other languages by MUI. It is a matter which language site in the settings under Language Settings is uppermost to:
    how can the problem be solved?it looks like here, the reader still an error..
    andre

    Hi,
    Could you repost the error-message that you see in Adobe Reader? The problem might be because of a known bug in Microsoft SharePoint server 2010. Certain required field types are missing in the German/French site templates which cause a SOAP request on the server to fail. A workaround is to add these field types to the library. You could add these fields manually or using a script. You could look for following field types which might be missing from the site template.
    "Content Type ID","Approver Comments","Name","Document Modified By","Document Created By","File Type","HTML File Type","Source URL","Shared File Index","Title","Template Link","HTML File Link","Is Signed", "Document ID Value", "Document ID", "Content Type", "Created", "Created By", "Modified", "Modified By", "Has Copy Destinations", "Copy Source", "Approval Status", "URL Path", "File Size", "Item Type","Sort Type", "Effective Permissions Mask", "ID of the User who has the item Checked Out", "Is Checked out to local", "Checked Out To", "Unique Id", "Client Id", "Virus Status", "Check In Comment", "Edit Menu Table Start", "Edit Menu Table End", "Server Relative URL", "Encoded Absolute URL", "Property Bag", "Level", "Is Current Version", "Item Child Count", "Folder Child Count", "Select", "Edit", "UI Version", "Instance ID", "Order", "Workflow Version", "Workflow Instance ID", "Source Version (Converted Document)", "Source Name (Converted Document)", "Document Concurrency Number","Relink", "Merge", "Path"
    Thanks,
    Richa

  • Problem with Digital Signature strategy in Document Managment System

    Hello ALL,
    I am facing problem with Digital Signature strategy in DMS. If any help its greatly appreciated.
    I have senario where Approvers in DMS will review the document and approve the document and put on their digitial signature. if i have multiple approvers maintained in the characterstics it has to check weather it has been approved by all approvers otherwise it has to reset the status to for approval.
    My problem is i am able to reset the status back from approved to for approval using the badi document_status01 but when the next approver logs in to the document and change the status to approved he is not able to get the digital signature pop up which it comes only first user approves it.
    can any one help me out on whats going wrong in it.
    Thanks
    Srikanth Aduri.

    Hi,
    maybe the reason for this is that the status of the digital signature is not changed. Then the system thinks that the digital signature is still completed and therefore the user is not getting the pop-up again. The database table for the digital signature for documents is TC77. I hope this information is usefull for you.
    Best regards,
    Christoph

  • I have a problem with recently downloaded Adobe Reader XI.

    When I open a PDF file, it immediately goes out to Windows Media Center.  I have Windows 7 operating system.  Does Adobe Reader need to activated first.

    That sounds like your file associations are corrupted.  Try repairing Adobe Reader (Help | Repair).  If that does not fix the problem, try changing the PDF file association manually (to Adobe Acrobat Document (.pdf)).

  • Problems with Digital Signatures

    I have a pdf with multiple signature fields. When somebody signs it in  9.x everything is fine, but when somebody signs it in a version earlier  than 9.0 it does not work. The signature fields do not even show up.  Somebody signed the pdf in 8.x and sent it back to me. I opened in 9.x,  and I could not see the signature fields. Is there a compability issue  between these versions. The pdf contains javascript and is a dynamic pdf  if that matters. Thanks in advance.

    It works on my computer when I dropped the target version to 7.x. However, I don't know if it will work on a true 8.0 version of Acrobat. I have sent it to a person who has Version 8.x, and I will let you know how it works. When you change that target version does that mean it will be compatible with the version or later you set it to?

  • Problem with digital signatures in Acrobat 8

    Is it true that the ability to directly create a digital signature field is available in Acrobat 7 & 9 but not in 8?
    I have Acrobat Standard 8.0.0 and want to create blank signature fields before I certify a document, but can't find a way to do this directly. I can add a signature then delete it to create a blank field, but this is a very slow way of doing it.
    I have read Forum articles saying choose Tools > Forms > Digital Signature Tool to create a blank field, but I have no Forms item in my Tools menu. Am I missing something, or do I need to upgrade to Acrobat 9 (or downgrade to 7!)?

    Hi Brian,
    It's not that version 8 per se cannot add a signature field, it's that you cannot create or edit form fields in the Standard version. If you had Acrobat 8 Professional, or you buy Acrobat 9 Pro, then you would have the capability to add and edit form fields (a signature fields is just a special purpose form field).
    Steve

  • Problem with download of Adobe Reader 9.3.3

    When trying to download Adobe Reader 9.3.3 I get a message: The path 'C:\Program Files\Adobe Acrobat 7.0\Setup Files\RdrBig709\ENU\Adobe Reader
    7.0.9.msi' cannot be found. Verify you have access to this location and try again, or try to find the instillation package 'Adobe Reader 7.0.9.msi' in a folder from which you can install the product Adobe Reader 7.0.9. I did a search of my C drive but this file does not exist. I was also getting a 1402 error which I was able to repair. Need some help.

    You can download  Microsoft Installer Cleanup tool from
    http://majorgeeks.com/download.php?det=4459
    regards,
    Rohit

  • Problem with digital signature of documents

    I have a requirement to upload documents and his respected fingerprint signed (SHA1WithRSA).
    To achive this I am using the functions modules:
    SSF_KRN_DIGEST
    SSF_KRN_SIGN_BY_AS
    but I can´t make it work.
    I also ask for the .pem file used to generate the PSE that I'm using to sign documents.
    With this pem file I execute in openSSL this following command:
    #Creates Message Digest of document.txt, and the sign it with MyKey.pem
    dgst -sha1 -sign MyKey.pem -out document.sign document.txt
    AND THIS WORKS! Now, with this succesfull case I try to track down the problem with the FM that I'm using, and I detected that SSF_KRN_DIGEST is given me a diferent result than openssl (so I forget for sign the document for a while...).
    This are the HEX value for OpenSSL (this is the one that works):
    30
    21
    30
    09
    06
    05
    2B
    0E
    03
    02
    1A
    05
    00
    04
    14
    AC
    37
    25
    AC
    AD
    34
    E2
    F8
    B9
    21
    B3
    15
    DD
    20
    0D
    71
    5B
    FD
    EE
    EB
    And this is the HEX value of the result of FM SSF_KRN_DIGEST:
    30
    40
    06
    09
    2A
    86
    48
    86
    F7
    0D
    01
    07
    05
    A0
    33
    30
    31
    02
    01
    00
    30
    09
    06
    05
    2B
    0E
    03
    02
    1A
    05
    00
    30
    0B
    06
    09
    2A
    86
    48
    86
    F7
    0D
    01
    07
    01
    04
    14
    AC
    37
    25
    AC
    AD
    34
    E2
    F8
    B9
    21
    B3
    15
    DD
    20
    0D
    71
    5B
    FD
    EE
    EB
    As you can see, both files do countain the digest, but the metadata and padding is different. As far as I know, it should respect the ASN.1 structure, but I can figure out whats wrong with the SSF_KRN_DIGEST call.
    This is my code:
    * Creamos el message diggest del archivo
    CALL FUNCTION 'SSF_KRN_DIGEST'
       EXPORTING
         b_detached                         = 'X'
         ostr_input_data_l                  = lv_bin_data_len
         str_hashalg                        = 'SHA1'
      IMPORTING
        ostr_digested_data_l               = lv_digested_len
    *   CRC                                =
       TABLES
         ostr_input_data                    = lt_bin_data
         ostr_digested_data                 = lt_digested_data
      EXCEPTIONS
        ssf_krn_error                      = 1
        ssf_krn_noop                       = 2
        ssf_krn_nomemory                   = 3
        ssf_krn_opinv                      = 4
        ssf_krn_nossflib                   = 5
        ssf_krn_input_data_error           = 6
        ssf_krn_invalid_par                = 7
        ssf_krn_invalid_parlen             = 8
        ssf_fb_input_parameter_error       = 9
        OTHERS                             = 10.
    Where lt_bin_data contains the document, uploaded in binary mode.
    Thanks in advance.
    regards.

    Martin, as you said, the problem was the PKCS#7 format.
    In a communication problem, I was told that the application works with that format, whereas in reality is working with PKCS#1 - V1.5
    I just have to search for a FM that support that format, like SSFW_KRN_SIGN.
    This FM calculates the MD, and sign it, so it was easier than I originally thought.
    This is the FM call that I'm using, just in case someone needs the code:
    * Leemos los parametros definidos en la SSFA
    CALL FUNCTION 'SSF_GET_PARAMETER'
       EXPORTING
         application             = 'INTBAN'
       IMPORTING
         str_profileid           = lv_profileid
         str_profile             = lv_str_profile
       EXCEPTIONS
         ssf_parameter_not_found = 1
         OTHERS                  = 2.
    *Cargamos la tabla con el encargado de firmar
    lw_signer-id = lv_profileid.
    lw_signer-profile = lv_str_profile.
    INSERT lw_signer INTO TABLE lt_signer.
    *Calculamos MD del documento (SHA1), y firmamos
    CALL FUNCTION 'SSFW_KRN_SIGN'
       EXPORTING
         str_format                   = 'PKCS1-V1.5'
         str_hashalg                  = 'SHA1'
         ostr_input_data              = lv_xstring_data_to_sign
       IMPORTING
         ostr_signed_data             = lv_xstring_signed_data
       TABLES
         signer                       = lt_signer
       EXCEPTIONS
         ssf_krn_error                = 1
         ssf_krn_noop                 = 2
         ssf_krn_nomemory             = 3
         ssf_krn_opinv                = 4
         ssf_krn_nossflib             = 5
         ssf_krn_signer_list_error    = 6
         ssf_krn_input_data_error     = 7
         ssf_krn_invalid_par          = 8
         ssf_krn_invalid_parlen       = 9
         ssf_fb_input_parameter_error = 10
         OTHERS                       = 11.
    Where lv_xstring_data_to_sign is just a xstring with the document that I have to sign.
    Regards!
    German Guzelj

  • Problems with text in Adobe Reader

    I have a presentation that needs to be opened as a PDF. When the PDF is opened in Adober Reader (any version) ther text turns our terrible and is missing parts othe letters or has holes in the bolded font. Whenever I open this PDF in any other program it works fine.
    READER:
    Normal:

    It would have been better if you posted the same text portion for both versions, as frankly I cannot see any difference ("holes") between the two.

  • Problems with LiveCycle and Adobe Reader x

    I recently had Adobe Reader X installed on my computer, and now when I use the Preview tab in LiveCycle the form opens in Reader X. I would like the form to open in Acrobat 9 Pro as it did before. How do I change that?
    Regards,
    Kirstine

    There is a registry setting that determines what is your default viewer. You can either reinstall Acrobat (the last one in sets the setting) or you can modify this registry key to point to your Acrobat exe file:
    HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    If it's not there create a string value and point it to which exe you want to launch
    For example: "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe"
    Hope that helps
    Paul

  • Problem with digital signatures.

    Hi,
    I am trying to install Itunes and keep getting the message that windows doesn't recognise the publisher of the application. I have had Itunes in the past with no problems.
    I have tried loading older versions, turning of security features, etc, all to no avail. Any idea's?
    Thank you
    Nick

    Hi Brian,
    It's not that version 8 per se cannot add a signature field, it's that you cannot create or edit form fields in the Standard version. If you had Acrobat 8 Professional, or you buy Acrobat 9 Pro, then you would have the capability to add and edit form fields (a signature fields is just a special purpose form field).
    Steve

  • HP4630 problems with Word and Adobe reader

    Hi,
           I have recently setup a new computer at Home, Win 7 64Bit, and I cannot get the HP4360 Printer to work correctly.
    Tests completed
    Print from Computer 1, via USB  win 7 64Bit all OK, and has been for months
    Print From computer 2 Via wireless Win 7 32 Bit all OK, and has been for months
    Print from Newly setup Computer  (Computer 3)  win 7 64 Bit via wireless, the following occurs
    Print from Notepad Works Ok
    Print from Word, Adode Reader nothing Prints.
    Turn Printer offline
    Print from Notepad - Document sits in the Print Queue, Turn printer online and it prints
    Print from Word - Nothing appears in the Print Queue ever.
    Connected Old cannon printer to New Computer via USB and can print from Word, Adobe, Notepad all OK.
    Unistalled Drivers and Reinstalled Latest from Web, no change to the above problems.
    Download and run HP Print and Scan Doctor, Passes all tests.
    After 3 days of trying Gave up and connected Old Cannon Printer,  Wife now Happy, but it is just annoying as I want to use the new printer, as that is why i brought it, so I could get rid of the old cannon, Which Luckly I hadn't tossed yet
    Any other suggestions welcome
    Kelvin

    Hello Kelvinlow39,
    Welcome to the HP Forums.
    I see that you are having an issue when attempting to connect the printer over a wireless network.
    I am going to give you a document to run through just in case you missed a step along the way. Please click on the following link for Setting Up the Printer for a Wired or Wireless Network for HP Printers.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • PROBLEM WITH DIGITAL EDITIONS

    Hi,
    I've always encountered this problem with digital editions: Adobe Digital Editions 2.0 has encountered a problem and needs to close.  We are sorry for the inconvenience.
    I'm using Windows XP pro 2002, service pack2  on an old computer AMD Duron 901 Mhz , 384 mb RAM.
    is there a solution ?
    Thanks

    Hi
    I had the same problem, ADE 2 won't work with older AMD computers.  See http://forums.adobe.com/thread/1081859
    Older version that does work at: http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
    good luck

  • I am having Problems with using my adobe digital Reader ,it gives me the error E_ADEPT_IO Activation

    i am having Problems with using my adobe digital Reader  ,it gives me the error E_ADEPT_IO Activation,what can i do to activate

    This is the Adobe Reader forum. If you are talking about Digital Editions, the right forum is here:
    http://forums.adobe.com/community/adobe_digital_editions

  • Form 16 With digital signature giving adobe document corrupted output

    Dear All,
    We have configured ads and implementing form 16 with digital signature,we have done the all configuration as per SAP Guide and dezso blogs,but when generating the form 16 with digital signature its giving
    "Adobe reader could not open _xxxxx.pdf because it is either not a supported file type or corrupted,
    we have done the same configuration in dev its working fine and prd its not working,request you to please provide the solution for the same.
    as per some check list i have cheked ads_https is working fine,but when executing the report fp_pdf_test_00  with rfc ads_https its asking for user name and password,we have maintained the same user name and password for abap and java for both adsuser and ads_agent still same issue,
    pelase suggest.
    please find attached screenshot for your reference.
    Regards,
    Basis

    This can be done but you must use the Document Form var to route the signed pdf. You must configure the FormGuide submit button to 'Submit from PDF' in Guide Builder.
    Also the button on the form must be configured to submit as 'PDF' (not XDP). This change is done when you open the form in designer.
    Note that after you have submitted the signed pdf you will be dealing with a pdf subsequently.
    Attached is a sample FormGuide.

Maybe you are looking for

  • Music video plays in itunes but not on ipod

    hi like my subject line states, i transferred a whole bunch of music videos off of dvd into mp4 format using videora. they play in itunes but not on my ipod. i transferred about 400 or so at the same time to ipod do you think that's why most of them

  • How to define the "tab" ,"enter" character in a variable(type c)

    I want to use the define the "tab" key and "enter" key in a variable(type c), But I don't know how to write it : for example: data: a1 type c(1). data: a2 type c(1). a1 = ?. " the tab key a2 = ?. " the enter key

  • InDesign for a $25 a year fee?

    Just bought a new macbook pro and in an email I can no longer find I read that you can use ID (InDesign) for a fee of $25 annually?!? Is this right and if it is can someone tell me how the heck to buy it. On another note how much is PS (Photoshop) an

  • Third Part Remittance - Garnishment posting

    Hi, While doing the Third party posting for Garnishments, it works fine when the EE doesn't have a retro. But if the EE has a retro, it doesn't post. It gives a message saying its already evaluated in the prior pay period. Can someone tell me how to

  • JFrame switching to JPanel

    My JFrame is working perfectly. Its got a button on it that when pressed I want my panel to appear. I don't mind if the other one dissapears or stays there. I have created a JPanel in a seperate java file. Its fine aswell, but now I want it to appear