Problems with downloading free digital copies

Every time I try to download a digital copy of a movie that came free with a dvd I purchased, I get a -5000 error and a message that pops up stating that I don't have access privileges to download the movie.
I am running Windows Vista and hours of searching has provided no help. Any help would be greatly appreciated.
THanks.
Jim

Error 5000 is related to your computer's permissions. You may need to adjust these and try again. Try the steps here or consult your computer's manufacturer.
Troubleshoot "access denied" when opening files or folders
http://windowshelp.microsoft.com/Windows/en-US/Help/31ad4562-aee7-4fed-8316-8911 4dc973031033.mspx

Similar Messages

  • Problem with downloading free software from AppStore

    When  I want downloading free software from AppStore , open the window "some problem previous purchases with payment ", but I downloading only wathsapp and pay for this. After i downolading only free applications. Why this window open?

    Are you logged in to the iTunes store?
    MJ

  • Problem with downloading free apps from app store

    i am trying to download free apps from app store on my iphon 5s, but its neither updating neither downloading apps

    Are you logged in to the iTunes store?
    MJ

  • HT1541 i purchased mission impossible ghost protocol from hmv store with a free digital copy. I have redeemed it on itunes and downloaded it to my ipod touch but no matter what i do I cannot download it to my ipad, any advise please.

    I purchased mission impossible ghost protocol from hmv store with a free digital copy.
    I have redeemed my free copy from itunes.
    I have dowloaded it to my ipod touch, but no matterwhat I do I cannot download it to my ipad2.
    Any advise please?

    I am having a similar problem.  I can't get the digital copy to sync to the ipod touch.  The "Create iPod version" under the Advanced menu is grayed out.  Any other tips?

  • HT2534 hii i am using iphone 3g mobile i have some problem in downloading free apps    here is asking an credit card details    so i want to download with out entering credit cards details      and here i have there is not havening an option "NON"

    hii i am using iphone 3g mobile i have some problem in downloading free apps    here is asking an credit card details    so i want to download with out entering credit cards details      and here i have there is not havening an option "NON"

    How did you create the account ? Unless you followed, exactly, the instructions on the HT2534 page that you posted from when creating an account then credit card details will need to be entered before the account can be used to download any item from the store.

  • HT203167 I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them d

    I downloaded two movies from itunes at the same time (both free digital copies from a dvd) and when they finished downloading... they disappeared. I've not been able to re-download them or find them.. anywhere. Any suggestions for tracking them down?

    If you downloaded them on your computer's iTunes then they should have gone into the Movies part of your iTunes library, if on a device (iPad, iPhone or iPod Touch) then into the Videos app - they haven't appeared there ?
    If you downloaded on your PC and they don't show in the Movies section then you could try searching for them by name (or part of their name) via windows explorer and see if that finds them. Or if you downloaded them on a device and they aren't in the Videos app then have you got a film age rating set in Settings > General > Restrictions that is hiding them, and if not can you find them via the device's spotlight search screen (swipe your first homescreen to the right) ?

  • I'm having problems with the free trial download

    I'm having problems with the free trial download

    I have IE11.
    After the trial Photoshop CC download runs, it asks me to sign in.  When I
    sign in, I get the message "You've been signed out."

  • Problem with downloading maps (europe maps)

    i can't download from nokiasuite any map of europe, starts with downloading basical europe map, after few minutes it says that there is a problem with internet, check connection. There is no problem with downloading other maps, apps, video, and other

    Hi edil95, 
    Welcome to Nokia discussions board!
    In order to be able to download Europe maps without problem, I advise you to follow the simple steps below: 
    1) Uninstall the current version of Nokia Suite that you have. 
    2) Clean the registry with a registry cleaner. 
    3) On your PC, go to Start > Run and type %temp% and click on "Run". Delete all Nokia folders from the folder that opens. 
    4) Download the newest Beta version of Nokia Suite from this link: 
    http://betalabs.nokia.com/apps/nokia-suite-beta
    You will need to sign in to your Nokia account - the same credentials used to log into this forum. 
    Once the program is installed on your PC, open it, connect your device to it and go to the Maps tab and start installing the maps again.
    Let us know how you get on and feel free to post any other questions you may have.
    Regards,
    astra2025 
    Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

  • Problem with downloading speed on itunes and app store.

    i have problem with downloading speed on itunes and app store.ihave 6mb/ps plan.whene i download on xperia z downloading speed is about 3mb/ps.but when i download on apple app store or any apple server it giving only 150kb/ps.im doing everything. i change my ip dynamic to static.but nothing is change on speed.plz help me and give me some use full static ip and dns.

    Hi JM_7,
    If you are having a space issue when trying to sync your iPhone, you may find the following article helpful:
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Regards,
    - Brenden

  • TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4)  I have done everything the troubleshooting article has said and it is still not working properly.

    'm having a problem with downloading and installing the new version of itunes for windows (11.1.4)  I have done everything the troubleshooting article has said and it is still not working properly.  I have even done a repair to see if that works and it has not.  Has anyone else found a new way to get it working?

    Try Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Problem with Download! on N78

    I'm having a problem with Download! on my N78 (sw v. 12.046). I can open Download but it freezes, and I also can't download any applications. When Download! freezes, my only option to shut it down is to boot the phone..I can switch to other open applications but Download! is freezed. This is giving me hard time, can't install any applications. Any help or ideas? Anyone else having this problem?

    Backup your data, and try doing a soft reset. *#7370#, (use this code at your own risk, since it deletes some important data's in your phone memory, including the data of installed applications on phone memory - means if you installed a java file to your card, it stores some data in your phone memory which will be deleted when you soft reset. So you will have to reinstall that software)

  • HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be..

    I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be...
    I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • I can not do the update , what should I do to fix this error ? "There was a problem with downloading the file . For tips on troubleshooting , please go to Customer Support . ( Error code : 204 ) ." thanks

    I can not do the update , what should I do to fix this error ?
    "There was a problem with downloading the file . For tips on troubleshooting , please go to Customer Support . ( Error code : 204 ) ." thanks

    Hi,
    Please refer to the help document below:
    Error downloading, installing, or updating Creative Cloud applications
    Regards,
    Sheena

  • Problems with downloading

    Hi,
    I've got a problem with downloading adobe acrobat pro 9.0 for my cs5.
    Where can i download it because everything else he give's problems our i must purchase it but only need acrobat 9.0 so it's useless to buy the new one for me.
    Kind regards.

    Check out http://forums.adobe.com/thread/1061905.

  • Problems with download jdk 6 update 3 online and offline

    Hello,
    I am italian.
    I have same problems with download of jdk 6 update 3 for Windows Vista 32bit HomePremium.In passed i download without problems jdk 6,6 up 1,6 up 3 and 6 up 3(past saturday).For problems with my pc i installing new jdk but i have problems:
    In online installation recive error with download file cabinet and in offline installation i recive error with file "st160000.cab" that is corrupted.
    I have equal error with Xp sp2,Millenium edition and Vista Business edition.Help me.Thanks

    I add that the connection internet tested are variouse:gprs,adsl 2Mb,4Mb anda fastADSL 20Mb

Maybe you are looking for

  • Fed up with BT vision ....problems with on demand

    2011 has been a bad year with BT i think the customer service has been **bleep** !!!! I am yet again having problems with on demand. I was in middle of watching a film yesturday when it went off. I have tried watching the film again and tried others

  • How to get the changed lines in POWL

    Hi Experts, I need your help on POWL. In the project I have set some fields as input field and they are editable. But I cannot get the lines which i have changed, and the method handl_action wasn't triggered after i pressing 'Enter' key. How can I so

  • Problem, change the language with dynamic text

    I am looking for a way to change simply the language of my flash animation I work with flash cs4 of course I got Mylocale.as: import mx.lang.Locale; class MyLocale extends mx.lang.Locale { static function start():Void {   var langCode:String = xmlLan

  • How to use text symbols in webdynpro

    Hello I want to assign some text to a variable in webdynpro, that is not a screen field(just a normal variable). Instead of hardcoding the text I just want to use a text symbol. Should I go for assistance class or OTR? I tried using OTR.but it is not

  • IP Address Problem

    I have a PowerMac G4 Quicksilver 2002 running OSX 10.3.9, with Verizon DSL service. I suddenly have a very strange problem with my IP Address and some erratic behavior. When the internet connection works, my network settings are: Location: Verizon DS