Problems with Dropbox & Lightroom

All of my images are in Dropbox. On a new computer, they all appear but some are marked as missing and have a question mark with their folder icon.

I just solved the problem. On the 2nd computer, I went to each of the lost folders & located them. I think the issue was that I had a slightly different username on the 2nd computer and for certain folders, the path was set up as "users/(username)/dropbox/...." When I located the folders individually, the path just started from dropbox and it seems to be working fine now. Thanks

Similar Messages

I am having problems with Dropbox on IOS 7.

I am having a problem with Dropbox on IOS 7 iPhone. I keep getting, "Go to iTunes to use push notifications. I try to do this, but nothing happens. I screen on my phone just freezes, and I have to turn it off and then on again.

Hello Jeff,
I used regedit to search for the registry key referenced in solution 2
and it was not present in my registry. I uninstalled yesterday's CS2
installation. I also uninstalled Photoshop 7.0 just in case that was
causing the problem and did a full reinstall of CS2 in accordance with
your directions. Today's results are no different from yesterday's.
Photoshop refuses to let me in, not even asking for a serial number,
ImageReady will not permit use, Illustrator allows me in but only after
postponing the registration process. The only difference is that this
time I was able to locate InDesign, which asked for a serial number and
rejected as invalid the one given at the download site.
Next, I am going to uninstall CS2 again and try installing the
individual applications one at a time from the download site, using the
serial numbers associated with them. I may also look in the registry
again after the uninstall of CS2 to see if there are any lingering Abode
application remnants hanging around (although I am really fearful of
doing anything with the registry).
T. A. E. Brown
Franconia, New Hampshire USA

Problem with installing Lightroom 5 on Mac OS 10.8

Hi, i've got a problem with installing the trial version of Lightroom 5 on my mac OSX 8. When using the installing programm there is mentioned a Java script Problem. I use an old CS3 Photoshop Version. Does anybody know how to fix this problem...? Thank you...

Try below steps
Quit Lightroom
navigate to MAc HD > Library > Application Support > Adobe > Ligtroom
Delete Lightroom 5 install cookie file
then relaunch and check
it should work.
If you are still facing the issue, uninstall Lightroom 5
redownload it from http://www.adobe.com/support/downloads/product.jsp?product=113&platform=mac
then insall it

Problem with activating Lightroom 5 on Mac

I've bought a licence for Lightroom 5 on my Mac computer. After verifying my university status I received the "serial number" and have registered the product on my online adobe account. However, the "desktop version" of lightroom 5 as well as the "adobe cloud" still indicate that my trial has expired and I need to buy a product. I thought there might be some synchronisation problems with my adobe account, but could not find any option on my lightroom 5 desktop or adobe cloud to re-add the serial number.

Try below steps
Quit Lightroom
navigate to MAc HD > Library > Application Support > Adobe > Ligtroom
Delete Lightroom 5 install cookie file
then relaunch and check
it should work.
If you are still facing the issue, uninstall Lightroom 5
redownload it from http://www.adobe.com/support/downloads/product.jsp?product=113&platform=mac
then insall it

Problems with my lightroom

I have a problem with my ligthroom.

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Problem with starting Lightroom CC 6.0 and 6.1

I upgraded to Lightroom CC (6.0) from 5.7.1. Photographer Cloud Service. Since completing the install, very time I go to start LR, I get an error box stating..."The action cannot be completed because the other program is busy. Chose 'Switch to" to activate the busy program and correct the problem". There are two boxes to click on, "Switch to", and "retry". Clicking on either will start LR but it takes several clicks to get it complete the start up.
I read a "fix" on the lightroom forum that deleting the SL Cache folder would fix it. That did for a couple days. However that error box has returned when I went to use LR this morning, the day after 6.1 installed. LR 6.1 did start normally after several cold boots of the computer the day the update was installed.
This is on a windows 7-64 bit desktop with 3.4 Intel 7 chip, 18 gig of memory, over 1 TB of free space on the drive LR is loaded on.
Thanks

For me, this was caused by some of my additional hard drives spinning down because of my power settings. Changing the power settings to never turn off hard drives fixed the problem.

Anyone having problems with activating Lightroom with Adobe CC?

I'm new to Adobe CC and I'm having some troubles with activating my Lightroom with Adobe CC. I payed for Lightroom and Photoshop CC and I didn't have any problems the last month, but since the new month has begun, I cant seem to figure out how to activate Lightroom again.. Can anybode help me?

This is the message I get every time I open Lightroom (picture above), and underneath is the invoice from Adobe CC, showing that I already have paid for the month.. Am I doing something wrong?

Problem with reading lightroom preview cache

i have Lightroom 5.4 and i come home from a shoot and opened lightroom to import my photos and it came up with this message " Lightroom uncounted an error reading its preview cache and needs to quit" i have done this several times and even uninstalled it and re installed it and still comes up with the same message as i need this to do my photography work can yo let me know why this is happening and can it be fixed

There are many threads here in this forum where the solution is stated, just do a search

Is there a fix for the iTunes push notification problem with Dropbox on iPhone ios 7.0.4

After updating to IOS 7.0.4 iPhone (which I now regret), when I open the Dropbox App, I get a warning "Connect to iTunes to use Push Notifications". When I push OK, it pops up again, constantly, so I can't even close Dropbox. Is there a fix for this? I've uninstalled and re-instaled Dropbox and checked for updates, but nothing helps. Any ideas?

Hello CraigNicholson
You would need to sync with iTunes to get that process to work for you. Check out the article below for more information on how to resolve that issue to get the proper token to use Push Notifications again.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
Regards,
-Norm G.

Problem with installing Lightroom 2 onto Macbook Pro running OS10.6.8 - any ideas why it will not install??

To be able to work on my older laptop on location I wanted to install Lightroom 2 onto a MacBook Pro which runs 10.6.8
It stops at the end of the installment and tells me to contact Adobe for info.... that's nit very easy anyway.
Has someone a quick clue on where the issue might be?? Thank's a lot already for your help and effort - Tom

Cannot connect after upgrading Firefox
* https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
Firefox cannot load websites but other programs can
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
Check and tell if its working.

Problem with using Lightroom

hi i cannot understand why my lightroom stop working

We can't understand it either, but you need to provide a lot of details if we're going to help you
FAQ: What information should I provide when posting, or What do you need to know to solve my issue?

Problems with Dropbox Sharing in Safari

Sharing a folder on my Dropbox I usually have to use Firefox. If you go to http://www.dropbox.com and then 'Sharing' and then to a particular folder's 'Options' you get a list of people that you invited to your Dropbox in a separate window ('Shared folder options for ...')
Now you are supposed to be able to change the settings for each invitee/sharer by using a menue that you can get by klicking on the gear symbol. But Safari only displays a tiny arrow underneath the gear symbol and won't let me access the menue.
For comparison reasons here a screenshot from the same window first in Safari:
Notice the little arrow underneath the gear symbol. Now in Firefox:
Is it something I can change in Safari or is it a Safari bug? There is no possibility for me to report bugs, is there?
Thank you very much for your replies!
Konrad Stuhlmacher

Here is an example:

Troubleshoot installation problems in Photoshop Lightroom on Windows Vista

This document can help you to resolve system errors that occur while you use Adobe Photoshop Lightroom on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
A blue screen
An unexpected restart
An error message such as:
"Setup is unable to load the installation script file."
"Unable to create a directory under C:\Windows\System. Please check write-access to the directory."
"Uninstalling: C:\Program Files\Adobe\Adobe Photoshop Lightroom refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
Note: If you attempt to install Photoshop Lightroom to a drive that doesn't have the minimum required space available, the installation will fail. You must then completely reinstall to another location that has sufficient free space.
Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Photoshop Lightroom, Photoshop Lightroom may not necessarily be the cause; it may be the only application that uses enough memory or processor cycles to expose the problem.
To benefit most from this document, perform the tasks in order. Keep track of the tasks that you perform and the results of each, including errors and other problems. Adobe Technical Support can use this information to better assist you if you need to call.
You must be logged on as an administrator to perform some of the procedures in this document.
Important: Some of the procedures in this document may initiate a User Access Control dialog that asks for your permission to continue. Read the details in the dialog to determine if you want to continue. If you choose to cancel the dialog, then you will not be able to continue with that troubleshooting step.
The steps in this document that refer to the Control Panel are in reference to the Classic view. For information on switching the Control Panel to the Classic view and many other common OS procedures, see Common Microsoft Windows Vista procedures (TechNote kb401275)
Some of these procedures require you to locate hidden files and hidden folders. Some procedures require you to locate files by their full file names, which include extensions (for example, example_filename.ini). By default, Windows Explorer doesn't show hidden files, hidden folders, and file name extensions that it recognizes.
To show hidden files, hidden folders, and all file name extensions in Windows Explorer:
In Windows Explorer, choose Organize > Folder And Search Options.
Click the View tab in the Folder Options dialog box.
In Advanced Settings, select Show Hidden Files And Folders.
Deselect Hide Extensions For Known File Types.
Click OK.
Note: The procedures in this document are based on the default interface of Windows Vista. If the interface is customized, some procedures may vary. For example, a commonly encountered difference is the navigation to Control Panel from the Start menu: You may navigate Start > Settings > Control Panel instead of Start > Control Panel. Additionally, the procedures in this document assume you are using the Classic View of the Control Panel: To view the Control Panel in the Classic View, click Switch To Classic View on the Control Panel navigation bar on the left side of the window.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Photoshop Lightroom files you created). Always restart the computer after a system error occurs to refresh system memory. Continuing to work without restarting the computer may compound the problem.
1.Make sure that the system meets the minimum requirements for PhotoshopLightroom.
Photoshop Lightroom may not run correctly on a system that doesn't meet the following requirements:
Intel Pentium 4 or equivalent processor
Microsoft Windows XP, Windows Vista, Windows 7
768 MB of RAM (1 GB recommended)
1 GB of available hard-disk space
CD-ROM drive
In addition to these requirements, a video card that supports 24-bit (16 million) or more colors, and a resolution of 1024 x 768 or higher, is recommended.
* Photoshop Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until Adobe fully certifies Photoshop Lightroom for use on Windows Vista.
To check basic system information, such as processor speed and how much RAM is installed, choose Start > Control Panel > System.
2. Delete previously installed application files, especially if you had the public beta version of Photoshop Lightroom installed.
To delete files from a previous Adobe Photoshop Lightroom installation attempt:
Choose Start > Control Panels > Add or Remove Programs.
Select Adobe Photoshop Lightroom and choose to remove it.
Close the Add Or Remove Programs window and the Control Panel.
Open Windows Explorer.
If the Lightroom.exe file is still in the Program Files\Adobe\Adobe Photoshop Lightroom folder, delete it.
If the Lightroom Preferences.agprefs file is still in the Documents and Settings/[username]/Application Data/Adobe/Lightroom/Preferences folder, delete it.
Empty the Recycle Bin.
Try to reinstall. If you cannot, continue with the next two sections in this step:
Move all the folders under the Users/[username]/AppData/Roaming/Adobe/Lightroom folder into a new folder on the desktop; name the folder Lightroom Presets. These are the presets that were installed with the application and that you created.
Move all the folders under the Users/[username]/Pictures/Lightroom/Lightroom Previews.lrdata folder into a new folder on the desktop; name the folder Lightroom Previews. If you have a large number of images, you can move this folder back to its original location before you open Photoshop Lightroom, once it's installed. Or you can delete this folders to re-create it when Photoshop Lightroom opens. If there are further problems with Photoshop Lightroom after it's installed, it might be due to corruption in the previews, in which case you need to delete this folder and re-create it.
Try to reinstall.Important: Do not delete the Lightroom Database.lrdb file!
If there are further problems with Photoshop Lightroom after it's installed, these issues may be due to corruption in the preset files you created, in which case you need to remove them and re-create them, or test each preset individually.
Note: If you can reinstall, and if this is not the first time you opened Photoshop Lightroom, then Photoshop Lightroom will look for a library database file. If it does not find a library in the expected location, it will prompt you to create a new library, locate the library, or exit. Exit will close the dialog box, and Photoshop Lightroom will not open. Although you can tell Photoshop Lightroom to locate your library, it's best to put it back in the default location and then open the application.
If you can reinstall, close Photoshop Lightroom and then copy any presets you created from the Lightroom presets on the desktop back into the Users/[username]/AppData/Roaming/Adobe/Lightroom folder.
If you cannot reinstall, then move the Lightroom Database.lrdb file from the Users/[username]/Pictures/Lightroom folder into a new folder called Lightroom Database File and save this file on the desktop. This is your database, if you previously had Photoshop Lightroom installed.
Reinstall Photoshop Lightroom. If you cannot reinstall, continue with the next task in this document.
3. Log in as Administrator before installingPhotoshopLightroom.
In Windows Vista, you must be logged in with local (that is, machine) Administrator rights to install Photoshop Lightroom. If you don't have administrator rights, contact your system administrator for assistance.
4. Check the CD and CD-ROM drive.
Dust or dirt on a CD can interfere with an installation and prevent the CD-ROM drive from recognizing the CD. Examine the Photoshop Lightroom CD for dirt, dust, or fingerprints. Gently wipe the bottom of the CD from the center outward with a soft, lint-free cloth.
Verify that the CD-ROM drive can read other CDs. If it can't, examine the CD caddy or loading tray for dirt, and clean it with a lint-free cloth. If it still can't read other CDs, contact the CD-ROM drive manufacturer or the computer manufacturer.
5. Install current Windows service packs and other updates.
Updates to the Windows operating system improve its performance and compatibility with applications. You can obtain Windows service packs and other updates from the Microsoft website at www.windowsupdate.com. For assistance installing service packs and other updates, contact Microsoft technical support.
Important: Before you install a system update, check the system requirements for Photoshop Lightroom (and any third-party software or hardware you may use with Photoshop Lightroom ) to ensure compatibility. If the update isn't listed, then contact Adobe or the manufacturer of your third-party software or hardware.
6. InstallPhotoshopLightroomfrom the desktop and use the default installation folder.
Some system components such as device drivers and virus protection utilities can conflict with the Photoshop Lightroom installer and result in an incomplete or failed installation, or they can cause problems when you install to a folder or when you use a path to the default installation folder that contains a special character, such as #. To prevent these conflicts, install Photoshop Lightroom from the desktop, and use the default folder name and path.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
7.Re-create thePhotoshopLightroompreferences file.
Re-create the Photoshop Lightroom preferences file to eliminate problems that a damaged preferences file might cause:
Quit Photoshop Lightroom.
Rename the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences.old) in the Users/[username]/AppData/Roaming/Adobe/Lightroom/Preferences folder.
Start Photoshop Lightroom. Photoshop Lightroom creates a new preferences file.
If the problem continues, the preferences file isn't the cause. To restore custom settings, delete the new preferences file and restore the original name of the previous preferences file.
8.Install and run Photoshop Lightroom while no other applications are running.
Some applications may interfere with installing or running Photoshop Lightroom. Virus protection programs are meant to stop viruses from installing on your computer. Before installing or starting Photoshop Lightroom, disable other applications, including virus protection programs and startup items (items that start automatically with Windows).
To disable startup items and non Microsoft services:
Quit all applications.
Choose Start, type msconfig in the Search text box, and press Enter.
Write down all unselected items under the Startup and Services tabs.
Click the General tab, and choose Selective Startup.
Click the Startup tab and select Disable All.
Click the Services tab and select Hide All Microsoft Services.
Select Disable All then re-select FLEXnet Licensing Service. If you are unsure whether an item is essential, then leave it deselected (disabled).
Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears, click Cancel.
Right-click icons in the Notification Area and close or disable any startup items that are still active.
9. Install Photoshop Lightroom to a different hard disk after disabling startup items and installing from the hard disk.
Hard disk problems can prevent Photoshop Lightroom from installing correctly. By installing Photoshop Lightroom to a different physical hard disk, you can verify if the original hard disk is preventing installation. First, completely remove Photoshop Lightroom from the hard disk.
To install Photoshop Lightroom to a different hard disk after disabling startup items:
Follow the steps in task 8 above to disable startup items.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
Click Change and select a different hard disk in the Change Current Destination Folder window. Click OK, and then follow the on-screen instructions.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
10. Install and run Photoshop Lightroom in a new user account.
Create a new user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account may be damaged. For instructions on creating a new user account, see To add a new user to the computer in Windows Help or contact your system administrator.
11. Optimize handling of temporary files by Windows Vista.
Windows and applications store working data in temporary (.tmp) files that they create on the hard disk. Excessive or outdated temporary files can interfere with performance of Windows or applications.
Delete temporary files by using the Disk Cleanup utility included with Windows or by using the following instructions. Make sure that at least 1 GB of free space is available on the hard disk to which temporary files are written. To start Disk Cleanup, choose Start > All Programs > Accessories > System Tools > Disk Cleanup. For information about Disk Cleanup, see Windows Help.
To manually delete temporary files:
Note: Windows deletes temporary files when Windows and applications close normally. However, when Windows or an application crashes, temporary files can accumulate on the hard disk. Windows may prevent you from deleting some temporary files as they may be in use. Delete as many temporary files as you possibly can, without deleting the files that are in use.
Quit all applications.
Choose Start and type %tmp% in the Search text box and press Enter.
Delete the contents of this folder.
Note the drive letter where this directory is located.
To ensure that at least 1 GB of free space is available on the hard disk to which temporary files are written:
Choose Start > My Computer.
Select the drive noted in step 4. Right click and select Properties.
Confirm the drive has at least 1 GB of free space.
12. Repair and defragment hard disks.
System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks, either by using the Error-checking tool and Disk Defragmenter utility included with Windows or by using a third-party disk utility. You should run such utilities on each hard disk or partition. More information about the Error-checking tool and Disk Defragmenter appears below; for more information about a third-party disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, choose Start > Computer, right-click the desired hard disk, and choose Properties from the menu. In the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. To access the Disk Defragmenter utility, choose Start > All Programs > Accessories > System Tools > Disk Defragmenter.
13. Scan the system for viruses.
Use current anti-virus software to check the system for viruses. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.
14. Try to install Photoshop Lightroomon a different computer.
Try to install Photoshop Lightroom on a different computer to determine if the problem is unique to your computer. If the problem is unique to your computer, contact the computer manufacturer; if the problem occurs on multiple computers, contact Adobe Technical Support.
Advanced Troubleshooting
If the tasks in the previous section don't resolve the problem, you may be able to resolve the problem by reinstalling Windows Vista and Photoshop Lightroom, reformatting your hard disk and reinstalling Windows Vista and Photoshop Lightroom, or by determining if hardware is conflicting with Photoshop Lightroom.
Disclaimer: Adobe doesn't support hardware and provides these procedures as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.
Note: Before you remove or rearrange hardware, turn off and disconnect power to the computer and any peripheral devices.
15. Log in using the built-in Administrator account.
The built-in Administrator account has a higher access level to the system than a normal local administrator account. By default the built-in Administrator account is disabled. For information about enabling and logging in to the built-in Administrator account, contact your system administrator. You can also refer to this support document on the Microsoft support website: http://support.microsoft.com/kb/926183/en-us?spid=11737&sid=73.
16. Reformat the hard disk, and reinstall only Windows Vista and Photoshop Lightroom.
Reformat the hard disk, and then install only Windows Vista and Photoshop Lightroom from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks.
For instructions on performing a clean installation of Windows Vista, see document 918884, "How to install Windows Vista" on the Microsoft website at http://support.microsoft.com.
Note: Don't install additional software or hardware until you're sure that the problem is resolved. Don't back up the hard disk and restore Windows and Photoshop Lightroom instead of reinstalling them. If the problem is caused by an application or Windows, and either one is restored instead of reinstalled, the problem may recur.
After you reformat the hard disk and reinstall Windows and Photoshop Lightroom, try to re-create the problem:
If the problem no longer occurs, then install other applications one at a time and try to re-create the problem after each installation. If the problem occurs after an installation, then the recently installed application may be the cause.
If the problem occurs when only Windows and Photoshop Lightroom are installed, then the cause may be hardware-related, and you should contact the hardware manufacturer or an authorized reseller for assistance.
17. Check for problems with RAM modules.
Ensure that the RAM modules are installed properly and are not the cause of your problem. Do one or both of the following:
Change the order of the installed modules.
Remove all but the minimum number of modules needed to run Windows and [product], and test to see if the problem persists. If it does, replace the modules you removed and remove the others, testing again to see if the problem recurs. If it doesn't, then one or more of the removed modules are the cause. For assistance, contact the RAM manufacturer.

You've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista

Problems with installing CS5 extended

Hi, I'm in the process of setting up a new computer and had no problems with installing Lightroom but installing photoshop CS5 is proving to be a real pain. At first it refused to install itself and after many hours of trying it finally did but then I found out I needed to update camera raw so I downloaded that but that one now is refusing to install itself. At first it told me the Applications manager needed to be updated so I did that and still it refuses to install itself. I have tried to get help from Adobe but not a single person is responding to my requests for help so I am now trying the forums so does anyone know what is going on with it?
Thanks!

Do a search on adobe's site for the specs of cs5 and make sure your system will support it. Also see if your OS is listed as being supported. It is possible that cs5 is too old for your system.
For now all we can do is guess. Maybe someone else will have an idea.

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem net ti

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.

There are dozens of threads in this forum that describe the fix

Problems with Dropbox & Lightroom

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