Problems with dropped calls and no reception on Samsung Continuum

My mother and I both purchased a Samsung Continuum in late March 2011, and have experienced the same problems with the phone. The device drops at least 2-3 calls per day, often on the same conversation; we have not found that location or time of day makes a difference. The phone freezes up frequently, even if no apps are running in the background. We lose our 3G network reception frequently, and cannot access our texts, emails, or the internet. The screen saver kicks in even when we are actively dialing a number, or typing in a text message. The overall performance of the phone is also poor, and it is quite slow much of the time.
We have raised this issue several times with a representative at one of the Verizon stores, but he states that he can find no problem with the phone, and that these issues may not be covered under our insurance plan. None of my friends with non-Samsung phones are having the same problems with phone reception and performance. I am aggravated enough with these issues that I am considering reactivating my old Blackberry, which worked like a charm.
I am not upset that my phone has not been updated to Android 2.2. I just want the phone to perform as stated, and not fail at its primary function: making and receiving phone calls. I am not certain if these problems originate with the phone, Verizon, or Samsung, nor do I care. I just want to resolve these issues as soon as possible, or I will have to look at other alternatives.
Thank you.

If this doesn't work...now what??? I have a useless $400 plus piece of unreliable junk. My Motorola Razor was ions more reliable than this phone...very, very sad but true.
What carrier were you using with the Razor? AT&T? Same area?
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 02/03/98 01:33
PM ---------------------------
"Stokesbary, Michael" <[email protected]> on 02/03/98 12:19:52 PM
Please respond to "Stokesbary, Michael" <[email protected]>
To: "'[email protected]'" <[email protected]>
cc:
Subject: Problems with ListViews Drag and Drop
I am just curious as to other people's experiences with the ListView
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Michael Stokesbary
Software Engineer
GTE Government Systems Corporation
tel: (650) 966-2975
e-mail: [email protected]

here is the required code....
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Hello apple
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Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

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I had exactly the same problem with WiFi calls (see my old posts on dropped calls). I tested my phone in another WiFi location (in a coffee shop) and didn't have problems. Even though my computer recognized the signal, my phone dropped the calls. I changed my router and verified that all phones jacks (except the router) were using DSL filters. Since then, the problem disappeared (except when I synch music).
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I switched to Verizon because my previous provider stopped covering my area. Now I'm having problems with Verizon dropping calls and not having internet at home. Any idea why the service has gotten worse?
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@local101,
Thanks for the additional details! I show you're in an extended area and may see the service fluctuate between 3G and 4G. Verizon Wireless radio frequency (RF) engineers and system performance engineers regularly evaluate network coverage and performance to identify locations that may require additional coverage. Based on their analyses and recommendations cell site construction or other improvements are then planned and budgeted accordingly.
Try removing the sim card for a minute or two. Insert and retest. This should help refresh the connection.
JohnB_VZW
Follow us on Twitter @VZWSupport

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This is how iphone handles photos. There are not two copies. There a re simply two places from which to access the same photos. ALL photos synced to iphone can be accessed via Photo Library. Those same pics can be accessed via their individual folder.

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