Problems with ebay app since updating to new i Phone layout.
I updated the softwear on myI phone today and i am having trouble with my ebay app which i didnt have with the old version. When i browse through ebay and attempt to look at an item thats for sale it does not allow me to browse the photos only the first one .the screen also looks all squashed together it is alsnnot allowing me to look at any bids that have been made or how many views any of my items have had. Any suggestions or can someone tell me how to reinstall the old settings on my I phone back ....thank you
Hello KevHendren,
Thank you for using Apple Support Communities!
I would start with the troubleshooting outlined in this article named:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
7. If the issue is still unresolved, contact the developer
If you continue to experience the issue, contact the developer of the app for further assistance:
Find the app in the App Store.
Open the app's page, tap Reviews, and then App Support.
Take care,
Sterling
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