Problems with elements 12 how do I re install?

Problems with Elements 12, how do I reinstall.  Downloaded on line

Hi Scott,
Backward licensing policy is only if you purchase volume license but not applicable for retail license.
Please refer the Backward licensing policy at : https://blogs.adobe.com/ukchannelnews/2011/06/16/licensing-downgrade-rights/
http://www.adobe.com/volume-licensing/policies.html

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