Problems with email settings

I have just received a bb8100 pearl.From what I noticed it was used on T-mobile and I am using Orange services.My problem is that I cannot set my work email on the handset even though I have both BIS and BES service from Orange.Can you help me? ( I have to add the fact that I can surf the net with no problems what so ever)

Hello,
ana1001 wrote:
.My problem is that I cannot set my work email on the handset even though I have both BIS and BES service from Orange.
Perhaps if you could describe exactly the steps you take and exactly the results you receive, there could be some help. Note that it is always a challenge to get a BB to work on a different carrier than it started it's life on. If Orange directly supports your model BB, then it should be able to work...if they don't, then there will be further challenges ahead. But let's start with what you attempt and what happens.
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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^ What he said. You can try changing the outgoing mail server to cwmx.com as well, just to see if that helps you out. If it does, it's most likely not connecting to the WiFi, rather it's using EDGE as that's an AT&T/Cingular (one entity?) server.

Problems with email and SMS after 1.3.5

Let me first say that I love the Pre. Up until this point it has been perfect - I have a replacement, but that is because I dropped it (wrong angle, wrong location, broken screen). However, following the 1.3.5 update I'm now having a fairly important problem with email and sms - I can receive email and messages, but not send them.
I have two email accounts. My personal account is with earthlink. My work account goes through an ISP using the domain name of my employer. I'm not using Microsoft Exchange or Outlook. I have tried deleting and reentering the accounts and that did not work. I can receive messages but get error messages when I try to send.
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Post relates to: Pre p100eww (Sprint)
Message Edited by starburst42 on 01-05-2010 07:06 AM
This question was solved.
View Solution.

I forgot to add that this is a stock Pre. There are no patches or homebrew apps.
Edit:
I found a fix for the email problem, in posts on precentral and this board from a few months ago. The info came up in a Google search, and not searches of the boards, which is kind of frustrating. Here is the info, and the link. I really wish Palm would put info about this work around on their site, or at least make it easy for people to find. The solution is the last message in the thread linked below:
Had the same problem. Checked with Earthlink - no help. Checked with Sprint - no help. Checked with Palm - no help. Here is what finally worked:
Delete the earthlink account and start over. When you do - this is the key - set up the account manually! If you use the Pre defaults and try to change the settings it will not correct the problem. Your settings for outgoing mail must be:
"smtpauth.earthlink.net"
Use Authentication set to "on"
username is your email address
your email password
port set to "587"
encryption "none"
Again, the key is to set up manually.
smtp email fix
Message Edited by starburst42 on 01-06-2010 12:08 PM
Message Edited by starburst42 on 01-06-2010 12:09 PM

I am having a problem with email, when I delete messages from my Ipad, they come back into trash whether they are on my PC or not. The only way I can delete them is to to my providers site and delete everything there.

I am having a problem with email. I can receive and send, but when I delete, the deleted messages return into either Trash or Bin or both whether or not I have deleted them from my PC.
The only way I can get rid of them permanently, is to go into my area of my providers site(Sky) and empty all of the boxes there. I imagine it's a setting, please advise.

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Problem with Mail settings - PDF document is not sending

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Keep getting knocked out of email. Different errors, mostly cannot connect to server. Per Apple's mail support page. One of the settings should be Password. When I change to password in settings, it keeps switching to MD5 Challenge -Response. Could this be causing my problems with email?
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ciara, Greetings, and welcome to the BlackBerry.com Support Forums.
You'll find that is the most often asked question in this forum. It's been asked and answered thousands of times.
Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
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Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?

Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.

It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner.

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I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
On the password and keychain issue that your post is all about. I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
Two tips I can share, at least with webmail access:
1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
From my experimentation, here's my observation:
1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta.

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We recently changed our ISP, and up to this point we had no problems with emails to partners being tagged as spam. I've setup the send and receive connectors as the public FQDN, but we're seeing the following NDR:
p01c12m113.mxlogic.net #554 Denied[CS] [50e56f35.0.4929.00-2377.9578.p01c12m113.mxlogic.net]
(Mode: normal) ##
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Delivery-date: Thu, 21 Aug 2014 16:16:30 -0500
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id 1XKZiX-00065C-Kj
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From: User <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Help
Thread-Topic: Help
Thread-Index: Ac+9hSb9q5a7FGZpQG2YPEX62Lunhw==
Date: Thu, 21 Aug 2014 21:16:20 +0000
<o:p></o:p>

ok lets start one by one.. to rule out the problem with your Email system go to www.testexchangeconnectivity.com and perform the exchange tests like inbound/ outbound and other relevant tests and share the results. once this is confirmed then come to Mcafee
Let me know which Exchange and which Mcafee versions you are using as i also have Mcafee and it needs some tuning. May be i can help you. but need to know the info and if you can paste a NDR which are tagged as SPAM
MARK AS USEFUL/ANSWER IF IT DID
Thanks
Happiness Always
Jatin

Temporary problem with Email ?

When I try and login to mail (BT Yahoo) from a notebook using IE10 I get the following message:
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We're experiencing a temporary problem with Email and are working to fix it as soon as possible. Please try again later. Sorry if this causes any inconvenience.
Go back to BT.com >
Back to log in
I have got this message for the past couple of days.
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Any ideas?

Hi Everyone
Please keep it friendly, we want people to feel comfortable about posting their questions and answers on the forums.
I'm sorry to see you're having problems accessing your BT email. We've been able to login here so it looks like the problem has been resolved.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Problems with email settings

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