Problems with ePrint and apps

Hi,
I have a new HP Envy 120. Everything has worked perfect during installation and the wireless symbol it lit with full strength. I have connected to our wireless home network and it looks like it it connected. When I try to use eprint nothing happens and when I try to use apps the printer say that it cannot connect to the web services. What is wrong?
BR
Anna-Karin

Hi @KaQan,
Welcome to the HP Support Forums. I understand that you are getting a connection error message when attempting to enable the web services on your Envy 120 printer.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots, on how to do this. Please do not worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please let me know the outcome.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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