Problems with ESS Address in the Portal

Question

Whenever I edit any Addresses in the ESS Portal under Personal Information or simply click on preview button - I get the following error message:
Data record 0000000500061      9999123120101028000 has grouping value "" instead of "10"
Please advice.

Answer 1

Hello,
Actually this error occured because there is mismatch between infotype record GPVAL values generated through PA30,
and GPVAL values generated through ESS. ESS uses a new set of logic called the Infotype Framework(ITF) to create infotype records.
In general the standard infotype of business logic used in the old PA30 and in the new ITF are identical, but in this instance there is a critical difference in that PA30 records get created with a GPVAL value. When ESS uses the ITF to edit records created through PA30, it reports the mismatch as an error.
Note 783499 (Follow the recommendations of this note) addresses this issue.
With Regards,
S.Karthik