Problems With Extension Mobility

I have made each step to configure "EXTENTION MOBILITY" in the Call Manager 4.3 (Guide: Cisco Unified CallManager Features and Services Guide, Release 4.2(3) [Cisco Unified Communications Manager (CallManager)]), but my configuration in the CCM fall :(, when I try to accede to the service on the telephony IP and I ingress the username and the PIN configureds en el CALL MANAGER, and the display in the phone show "Authentication Unsucessfull", and the username and password are correct, I don't understand :( ....

do you have the users associated with the device profile? (option extension mobility in the users option)

Similar Messages

  • Strange problem with Extension Mobility and Click to Call

    Can anyone explain how is it possible ? Any ideas, guys?
    CUCM 7.1.3
    PC1 with IP comm. and user1 is logged in to Extension Mobility + Click to Call. User1 can make a call using Click to Call.
    PC2 with IP comm. and user2 is logged in to Extension Mobility + Click to Call. User2 can't make a call using Click to Call.
    The following error appears on the PC2 screen:
    "The call failed. Please ensure you are logged into your Extension Mobility device. If the problem persists contact your phone administrator"
    Here is the log from PC2:
    2010-02-03 12:49:46,781 [16] INFO  - 1 devices returned from ParseDevices
    2010-02-03 12:49:46,781 [16] DEBUG - 0) MY IPC - Cisco IP Communicator - SEP0022680B43E9
    2010-02-03 12:49:48,703 [1] DEBUG - entering FindCallRecord - 26468949
    2010-02-03 12:49:48,703 [1] INFO  - matched tag with call record - 26468949
    2010-02-03 12:49:48,703 [1] INFO  - action - new call: ct:Click to Call;rt:20100203-12494870;pn:26468949;pt:;cn:desk phone ct:;desk phone rt:;desk phone pn:;desk phone pt:;soft Phone cn:soft Phone ct:;soft Phone rt:;soft Phone pn:;soft Phone pt:;soft Phone cn:
    2010-02-03 12:49:48,734 [1] DEBUG - ClickToCallDialer  server and port10.100.3.1:8443
    2010-02-03 12:49:48,734 [1] INFO  - make call through WD - 26468949
    2010-02-03 12:49:48,734 [1] INFO  - MakeCall: user(a.koltalo) to(26468949) with profile(a.koltalo;Extension Mobility Phone;;True)
    2010-02-03 12:49:51,859 [1] ERROR - make call failure through WD - CALL_FAILURE_ERROR
    2010-02-03 12:49:51,859 [1] DEBUG - entering WriteRecord - 26468949
    2010-02-03 12:49:51,859 [1] INFO  - record already exists, go through records to remove matched record - C:\Documents and Settings\Jevgenij\Application Data\Cisco\Click to Call\Data\Outbound\26468949.xml
    2010-02-03 12:49:51,859 [1] DEBUG - entering ReadRecord - C:\Documents and Settings\Jevgenij\Application Data\Cisco\Click to Call\Data\Outbound\26468949.xml
    2010-02-03 12:49:51,875 [1] DEBUG - push call record into stack
    2010-02-03 12:49:51,875 [1] DEBUG - write record into file
    2010-02-03 12:49:51,875 [1] INFO  - outbound call record changed, fire event to notify
    2010-02-03 12:52:08,484 [17] DEBUG - ClickToCallDialer  server and port10.100.3.1:8443
    2010-02-03 12:52:08,593 [17] DEBUG - entering QueryDevices - 10.100.3.1 - a.koltalo
    2010-02-03 12:52:08,656 [17] INFO  - return success from GetDevices -
    User2 moves from PC2 to PC1 - run IP comm. do loggin to Extension Mobility and run Click to Call with his credentials. User2 can make a call using Click to Call
    User1 moves from PC1 to PC2 - run IP comm. do loggin to Extension Mobility and run Click to Call with his credentials. User1 can't make a call using Click to Call
    PC2 and PC1 - have the same configuration and software installed, both PCs are on the same LAN subnet. There are no any firewalls between PCs and CUCM server.

    Sounds like a possible permissions issue on the workstation to me.  Have you tried configuring one of your test users as the local admin on the workstation?

  • Creating user with extension mobility on prime provisioning 10.5

    Hi All,
    Does anyone know any document or have any expirenece on creating user with extension mobility on prime provisioning 10.5?
    I'm facing challenges on it, appreciate if you have any document or experience to share with me.
    Thanks,
    Cherry

    What sort of issues are you facing?
    I'm also having problems, but I think it is system related.
    CUCM is LDAP synced.
    When PCP tries to provision Extension Mobility Access, it actually seems to be trying to update the user on CUCM (via AXL) (this fails as it is an LDAP user and the values come from LDAP and cannot be updated)
    I've got a tac case open.
    Bug details are currently hidden - CSCuo11522 - but this one is extension mobility provisioning issue
    There was also mention of another bug related to failures to provision users with directory URI's in their LDAP record. I didn't catch a bug ID for this one though.
    Cheers,
    Tim

  • Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

    Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open.   I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
    Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
    Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • TS1567 i have uninstalled then reinstalled itunes to solve a problem with apple mobile device, but i get this message during the install. Service  Apple Mobile Device  failed to start. Verify that you have sufficent priveleges to start system services.

    I Have reinstalled itunes to solve a problem with Apple mobile support, but during install i get this message. Service 'Apple Mobile, ( Apple Mobile Device ) failed to start. Verify that you have sufficent privileges to start system services. I'd appreciate any help on this.
    Thanks bluebanana 66

    Hi bluebanana 66,
    Thanks for visiting Apple Support Communities.
    There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    If the error message persists, see the "Additional troubleshooting" section of this article for some steps that can help solve it:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Best,
    Jeremy

  • Problem with Vikings Mobile number (Poland)

    [Topic title updated by moderator to be more descriptive. Original topic title was: "Problem with Vikings Mobile number"]
    Hello, I can't login Skype Qik for Windows Phone with Vikings Mobile country: Poland. Still getting msg wrong Phone number when try to login. On android i can login without any problems.

    Hi, can you specify the first 5 digits of the phone number? For example +48 xxx
    Добавляйте баллы, если моё сообщение вам помогло. Спасибо!
    Возврат денег | Система обновления подписок | Заблокировали/взломали аккаунт? | Пропали контакты? | Не зайти в Skype/не добавляются контакты? | Не удалось загрузить базу данных?
    Подписки | Цены

  • I'm having problems with my mobile internet connection

    I'm having problems with my mobile internet connection. Wifi works fine. It seems like my connection get lost every tuesday and friday between 11 and 12 am local time (guess it would be between 2 and 3 am Los angeles time for example). The connection won't comeback by itself. I have to turn the phone, iPhone 4s iOS 5.0.1, off and back on again. The connection immediatly works fine after the restart and stays fine for days. I really don't know what to do. My provider doesn't seem to know either. Tried a lot of things, new settings, resets, I even got a new iPhone. Still the same problem however. Richt now I changes the time setting to see it the problem occurs at another time. Btw: the phone doesn't say "no service" and I can send sms messages and make phonecalls. The 3G symbol or the circular symbol is shown next to the name of the provider.
    Does somebody has an idea what this might be? Thanks a lot.

    Update. My carrier says the antenna of my iPhone 4s is not so good as the one in the iPhone 3G. They can't solve the problem. Their signal is too weak for the 4s at places I spend most of my time. Not the answer I expected, but I'm free to choose an other carrier. Hope this will help.
    This was not the correct answer, I accidentially clicked the button..
    Message was edited by: vasch

  • 10.1.3 problem with extensions.

    C:\jdev\1013p\jdev\lib\ext\bc4j_junit_addin.jar!\meta-inf\jdev-ext.xml
    I have general problem with extensions in the new developer preview.
    At start up time, they all give error messages like this.
    Error: <Line 3, Column 21>: XML-24534: (Error) Element 'feature' not expected.
    Error: <Line 22, Column 14>: XML-24521: (Error) Element not completed: 'extensions'
    C:\jdev\1013p\jdev\lib\ext\junit_addin.jar!\meta-inf\jdev-ext.xml
    Error: <Line 3, Column 21>: XML-24534: (Error) Element 'feature' not expected.
    Error: <Line 66, Column 14>: XML-24521: (Error) Element not completed: 'extensions'
    JDeveloper starts OK, but the extensions don't work properly. JUnit appears in the New... menu, but doesn't display any sub-items. Jalopy (the newest one) appears in the preferences page, but causes the code editor context menu not to display.
    I've run jdev.exe but there are no additional messages in the console window.
    Windows XP SP2 Pentum M, 1GB RAM

    Hi Jim,
    Are you dropping 9.0.5 extensions into 10.1.3? You need to get 10.1.3 compatible extensions. Also, there are now two separate locations for extensions:
    ${jdev.home}/jdev/lib/ext : for "backward compatible" jdeveloper extensions (extensions from 9.0.5 and prior will probably work if dropped here, but may be affected by API changes... usually those extensions will need to be recompiled against the 10.1.3 extension API)
    ${jdev.home}/jdev/extensions : for new JSR-198 compliant extensions.
    For JUnit, it's best to either install using Help->Check for Updates..., or download the 10.1.3 zip files manually and extract them into ${jdev.home}/jdev/extensions. The bc4j junit extension will not work in the 10.1.3 preview, because there is no ADF.
    Thanks,
    Brian

  • Problems with Vodafone Mobile Card (Huawei E220)

    I have a Vodafone Mobile Card with the latest firmaware and with the latest software on the Mac (the official software from Vodafone, kinda like launch2net) and all worked fine in Tiger, but now in Leopard, I did a clean install, installed the Vodafone software, it works fine the first time I use it and then, after unplugging, when I use it again it never works.
    The Vodafone Mobile Connect launches, accepts the password, measures the signal but when I tell it to activate, it just hangs and I have to force quit. Sometimes, after force quitting I can still do the normal connection (choosing modem and connecting) but this only works sometimes.
    Does anybody have this problem also? How can I fix it?

    I am experiencing a similar problem with Vodafone Mobile Connect 3G (Version 2.08.01.00), however, I am not running OS 10.5. The modem was working fine on both of my computers for about 3 weeks, but now it does not work on my Macbook while it continues to work on my old iMac. When I launch VMC it hangs before the activation window appears and I have to either force quit or it quits itself; no error message window appears. Both computers have the same recent software updates from Apple. I am going to do a clean install of the old software on the Macbook, but I am nervous that when I unplug the modem from my iMac, the same problem will occur on it and then I will be without a connection.
    I downloaded VMC software (in English) from here:
    http://www.business.vodafone.com

  • A problem with WAAS mobile client

    The customer has a problem with WAAS mobile client. When he disabled WAAS mobile client - all is working, but http is not working.:-( On the server the accelerated networks are configured.The browser send the http request, but the response is not received:-( For other clients it is working. Thank you for help.

    I have WAAS mobile server version 3.4.0.1460 on the Windows2003 server with SP1. Client OS is Windows XP. All clients who use WAAS mobile client have WinXP on their notebooks. All clients are on the same network. This client sees this problem when the waas client is active, disabled, and for now when the waas mobile client is uninstalled - it seems like waas mobile client changed registers for IE or FireFox - so all http answers are redirected to nonexisting waas mobile client:-(
    Thank you
    Roman

  • Problem with Extensis plug-in with Adobe CS6

    I have a Mac running version 10.8.5 OS X and I also have Adobe CS6. I recently update Suitcase Fusion to their newest version (Suitcase Fusion 5) and since then I've been having a lot of problems with CS6. Every time I start the program it gives me the message: "The Extensis plug-in could not locate a running copy of the FMCore application. Auto - activation plug-in functionality will be disabled". I'm not sure how to fix this, so I would appreciate any help!

    What does Extensis say?
    From where I sit, the error message is telling you that you only updated the plug-in but not the application itself.  But only Extensis can clarify that.

  • Apple's xpress port has a problem with Apogee mobile card...

    Who can I speak with about this problem? I tried here, I tried Apple support ? Nobody can answer my question about this problem? I purchased a new MacBook Pro in January to use with Apogee mobile card but the xpress port in MacBook Pro has a major problem because of it's new design? Please can someone convey were to get help in Apple or a least an answer..Please someone.........

    Hi,
    What I mean is the microphone jack on your x-fi notebook. since you are saying you can hear yourself when you switch the recording source to microphone, I would assume that you have plugged in a microphone into your x-fi notebook. You should check if there is a microphone control on your volume mixer and whether it is unmuted if there is one. There are many sound card which allows for the microphone audio to be heard on the speaker output if the microphone source is unmuted.
    Message Edited by flipflop on 03-29-2009 09:03 [email protected]

  • DW CS4 with Windows 7 - problems with Extension Manager

    Hi
    I am new to this forum and have searched to see if anybody else has had this issue but can't find it.
    I have recently installed CS4 on a Windows 7 laptop. I had originally downloaded and installed it on an XP laptop where it was all fine.
    I had some problems with installation with the unlocking of the serial number on the new laptop - this was resolved by Adobe support.
    However now I am trying to install extensions and get the message that the Extension Manager is unavailable and I have to re-install.
    I have tried to contact Adobe using the Support portal but my post has been there for 4 days and I have had no response. I have just tried to call and after 12 minutes of being on hold - when the wait time was supposed to be 1 minute - I gave up.
    Can anyone help with this. Does this mean an uninstall then re-install again? In which case I will have the same serial number issue that I had before. Or is there any other way I can install the Extension Manager?
    Would really appreciate any help.

    I had a somewhat similar experience with the 4.2.1 upgrade with my computer. With my Q6600 running at 3.2 GHz, Vista x64 and with PPro CS4/4.1 update, I ran the PPBM4 benchmark and scored an 83.8. I then installed Win 7 x64, clean install etc… and re-ran the PPBM4 benchmark, with the same 4.1 update and with all system configurations the same as before, my score improved to 68.8, fantastic! I was very impressed with Win 7 x64.
    This was short-lived because I updated PPro from 4.1 to 4.2.1, re-ran the PPBM4 benchmark and my score fell to 83.1 seconds, not impressed with the 4.2.1 update as far as this benchmark was concerned. I replaced the Q6600 with a Q9450, also over clocked to 3.2 GHz and with Win 7 x64, ran the PPBM4 benchmark and scored a 68.1; I got back everything I had lost in system speed from the 4.2.1 update plus some.
    The Q6600 does not have the SSE4 instruction set while the Q9450 does. Perhaps the 4.2.1 update benefited CPU’s with SSE4 while those CPU’s without it, took a performance hit, just a guess.

  • Problems with extension of generic abstract class

    Hello,
    I'm having some problems with the extension of a generic abstract class. The compiler tells me I have not implemented an abstract method but I think I have. I have defined the following interface/class hierarchy:
    public interface Mutator<T extends Individual<S>, S> {
         public void apply( T<S> ind );
    public abstract class AbstractMutator<T extends Individual<S>, S> implements Mutator<T, S> {
         public abstract void apply( T<S> ind );
    }Now I implement AbstractMutator as such:
    public class BinaryMutator extends AbstractMutator<StringIndividual<Integer>, Integer> {
         public void apply( StringIndividual<Integer> ind ) { ... }
    }The compiler says:
    BinaryMutator.java:3: ga.BinaryMutator is not abstract and does not override abstract method apply(ga.Individual<java.lang.Integer>) in ga.AbstractMutator
    Why does it say the signature of the abstract method is apply(Individual<Integer>) if I have typed the superclass as StringIndividual<Integer>?
    Thanks.

    Yes, but the abstract method takes an arg of type <T extends Individual>. So it takes an Individual or a subclass thereof, depending on how I parameterise the class, right? StringIndividual is a subclass of Individual. So if I specify T to be StringIndividual, doesn't the method then take an arg of type StringIndividual?

  • What's the problem with T-Mobile nokia phones?

    I recently bought a nokia 5300 T-Mobile here in Kenya but then am experiencing problems accessing local networks that is SAFARICOM and CELTEL.I tried consulting and everyone seems to believe that the T-Mobile phones are just like that...have network problems. I understand T-mobile is south African (though not sure. Could somebody out there help me? what do I need to do to help solve the problem?

    In addition to the previous answers, the problem with the Seagate HD's involved in the recall is that they have a very high failure rate, to the extent that Apple expanded the recall to cover more computers than it initially did. For example, a user on Macintouch (another online Mac support community that is well worth checking out) reported that his company bought 40 iMacs and 25 of them needed their 1TB Seagate drives replaced.
    So if you can, get somebody with access to your computer to backup its HD as soon as possible if you don't already have a full backup.

Maybe you are looking for

  • How to import data into a Z table from excel file?

    hi, i have a custom created Z table into which i want to import some data from an excel file. which function can i use to do so because SE16 allows me to insert data only one by one via a data entry screen. this is time consuming. i want to import da

  • 2 Service Orders created on save

    Experts, We are trying to create service order process type by directly using the logical link "SRV-ORD-CR" from the navigation bar of IC webclient. However its creating 2 orders on save. This happens only once per session. I have debugged through EH

  • Validate whether all the records are present in the list before writing

    Hi, I have the below code:- List<CustomerVO> custlist = new ArrayList<CustomerVO>(); for (CustomerVO customerVO : custlist) { try { saveRecord(customerVO); } catch (Exception e) { custlist.add(customerVO);      if(){ // Here i need to compare whether

  • Why do Hebrew language characters show as question marks?

    On my office web, when an email from Israel is posted , the title is shown as question marks. When I respond or forward a Hebrew text it also comes up as question marks

  • Service master i want to define the valuation class

    Dear All, I have one issue, we accounts ppl have given the G/l against each type of expenses which need to be captured as per the service level. i want to ask whether the service master can be made same as the material master in the sense we give the