Problems with Flash after Froyo OTA update

Hey all, got the Froyo ota last night, everything went smooth.
After testing Flash, I would receive a message stating that Flash was not installed. If I check 'all' under managed applications I can see that Flash is installed, but still no luck. I went to the market and downloaded/installed the Flash 10.2 update...still no luck.
I've done the obvious things already, rebooted/battery pulled phone, uninstalled Flash update, tested again, reinstalled update, tried different browser etc etc but still no luck. I've checked other threads and forums and doesnt appear other folks are running into this issue....anyone else out there run into this problem at all? thanks.

My friend has the same phone and her flash was working fine after the update... so we compared phones and settings. Everything was identical, her's worked, mine did not. Both of our 'enable plug ins' settings in the browser were set to 'off' - because hers worked i made the assumption that didn't need to be changed. Apparantly, that was my mistake...
After reading your reply, I decided just to go ahead and change it anyway. It's now working.... so not sure why her's works with the plug in set to off and mine didnt, but just happy its working now. So...thanks for the reply!~ much appreciated...

Similar Messages

Problems with network AFTER 2.1 update

Been using the 3G Iphone for a month or so with no issues. After updating with 2.1, specifically at my home, instead of bars, no service. I rebooted, etc. When I turn off 3G, it works, and I have 5 bars. I really don't wanted to have to mess with the settings everytime I leave my house, and because it has been over a month, can't really return the phone. Anybody else experiencing this issue?

I am having EXACTLY the same issue. I've had mine for nearly two months now. I've had no 3G, or any kind of connectivity problems from home during that time. I've typically had full bars at home.
Yesterday, after updating, I noticed that my iPhone was showing "no service" at home. Every couple minutes I'd notice that it would get connected to AT&T, but no 3G, and then it would lose connectivity within a minute.
I naively thought that this was just a problem with the towers in my area, so I didn't worry too much about it and went to bed. This morning, I've been experiencing the same issue.
I tried rebooting a couple times, that didn't help. When I disabled 3G, my reception came back, and I have full bars. The full bars have been consistent, but every time I enable 3G, connectivity disappears and I'm left with "no service".
Is this problem uncommon? Is my iPhone defective? Am I doing something wrong that I don't know about?
This is my first Apple product and I must say that between all of the 2.0 stability issues and this that my experience has been pretty negative.

Problems with sms after 2.1 update

I have an original iphone, and after the recent update, I have had some problems with my text messages.
1. A friend who has sprint is unable to delete a text that I sent to her. She has had no other similar issues from anyone else.
2. Occasionally, the text entry box, disappears and I am unable to type anything.
3. Occasionally I am unable to scroll down to the most recent message in a conversation.
4. The text entry box has also moved up to the top of the screen.
Since the update, texts are not as sluggish, which is great, but these other issues are bothersome as well. Anyone with similar problems?

I don't recall reading anything similar to this, however if you are having problems with your phone, the standard troubleshooting procedures are to turn phone off/back on. If that doesn't correct it, then reboot the phone, hold home key and sleep/wake button together until you see the Apple logo, past the slide to turn off screen. If that doesn't work, then restore, first from a backup, then if necessary as a new phone.
I don't see how someone not being able to delete your text could have anything to do with your phone. That would have to be on their end. I had an origianl phone that I updated to 2.1 and did not have any issues whatsoever. See if any of these help.

Problems with 3GS after latest Itunes update

After installing the update my phone just has the usb port and itunes logo on screen.
Ive:
-Restarted my pc a few times
-Re-Installed I tunes
-Re-booted the iphone several times
-Closed any anti-virus things running
I've searched on several topics across google and non have solved my problem so far, I'll send the person who can solve this a metal pint of thank you.
I'm not overally smart with computers but i know enough, all i did was install the update.

Have you tried this:
Unable to Update or Restore
http://support.apple.com/kb/HT1808
Some Users have Reported that a Restore as New has Help Revsolve their Issues:
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

Problems with java after the last update

Hi, yesterday I downloaded and install the last update available for Snow Leopard. After having installed the update, I had problems with Matlab (I use the version R2010a), and the error code is reported below. Do you think the error and the update are correlated? Do you have any idea of how to fix the problem?
Many thanks, and cheers!
Exception in thread "AWT-EventQueue-0" java.lang.StringIndexOutOfBoundsException: String index out of range: 90
at java.lang.String.substring(String.java:1934)
at com.mathworks.widgets.tokenmatch.TokenMatchSyntaxLabel$PaintedBasicLabelUI.pain tEnabledText(TokenMatchSyntaxLabel.java:460)
at javax.swing.plaf.basic.BasicLabelUI.paint(BasicLabelUI.java:162)
at javax.swing.plaf.ComponentUI.update(ComponentUI.java:153)
at javax.swing.JComponent.paintComponent(JComponent.java:752)
at javax.swing.JComponent.paint(JComponent.java:1029)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at javax.swing.JLayeredPane.paint(JLayeredPane.java:567)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:34)
at sun.awt.SunGraphicsCallback.runOneComponent(SunGraphicsCallback.java:60)
at sun.awt.SunGraphicsCallback.runComponents(SunGraphicsCallback.java:97)
at java.awt.Container.paint(Container.java:1793)
at java.awt.Window.paint(Window.java:3375)
at sun.awt.RepaintArea.paintComponent(RepaintArea.java:276)
at sun.awt.RepaintArea.paint(RepaintArea.java:241)
at apple.awt.ComponentModel.handleEvent(ComponentModel.java:263)
at apple.awt.CWindow.handleEvent(CWindow.java:525)
at java.awt.Component.dispatchEventImpl(Component.java:4812)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Window.dispatchEventImpl(Window.java:2478)
at java.awt.Component.dispatchEvent(Component.java:4566)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:680)
at java.awt.EventQueue.access$000(EventQueue.java:86)
at java.awt.EventQueue$1.run(EventQueue.java:639)
at java.awt.EventQueue$1.run(EventQueue.java:637)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:98)
at java.awt.EventQueue$2.run(EventQueue.java:653)
at java.awt.EventQueue$2.run(EventQueue.java:651)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:650)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
Exception in thread "AWT-EventQueue-0" java.lang.StringIndexOutOfBoundsException: String index out of range: 90
at java.lang.String.substring(String.java:1934)
at com.mathworks.widgets.tokenmatch.TokenMatchSyntaxLabel$PaintedBasicLabelUI.pain tEnabledText(TokenMatchSyntaxLabel.java:460)
at javax.swing.plaf.basic.BasicLabelUI.paint(BasicLabelUI.java:162)
at javax.swing.plaf.ComponentUI.update(ComponentUI.java:153)
at javax.swing.JComponent.paintComponent(JComponent.java:752)
at javax.swing.JComponent.paint(JComponent.java:1029)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at javax.swing.JLayeredPane.paint(JLayeredPane.java:567)
at javax.swing.JComponent.paintChildren(JComponent.java:862)
at javax.swing.JComponent.paint(JComponent.java:1038)
at java.awt.GraphicsCallback$PaintCallback.run(GraphicsCallback.java:34)
at sun.awt.SunGraphicsCallback.runOneComponent(SunGraphicsCallback.java:60)
at sun.awt.SunGraphicsCallback.runComponents(SunGraphicsCallback.java:97)
at java.awt.Container.paint(Container.java:1793)
at java.awt.Window.paint(Window.java:3375)
at javax.swing.RepaintManager.paintDirtyRegions(RepaintManager.java:822)
at javax.swing.RepaintManager.paintDirtyRegions(RepaintManager.java:713)
at javax.swing.RepaintManager.seqPaintDirtyRegions(RepaintManager.java:693)
at javax.swing.SystemEventQueueUtilities$ComponentWorkRequest.run(SystemEventQueue Utilities.java:125)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:678)
at java.awt.EventQueue.access$000(EventQueue.java:86)
at java.awt.EventQueue$1.run(EventQueue.java:639)
at java.awt.EventQueue$1.run(EventQueue.java:637)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:648)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188

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at org.netbeans.editor.DrawGraphics$GraphicsDG.flush(DrawGraphics.java:655)
at org.netbeans.editor.DrawGraphics$GraphicsDG.flush(DrawGraphics.java:522)
at org.netbeans.editor.DrawGraphics$GraphicsDG.setBuffer(DrawGraphics.java:756)
at org.netbeans.editor.DrawEngine.draw(DrawEngine.java:1116)
at org.netbeans.editor.DrawEngineLineView.paint(DrawEngineLineView.java:233)
at org.netbeans.lib.editor.view.GapBoxViewChildren.paintChildren(GapBoxViewChildre n.java:783)
at org.netbeans.lib.editor.view.GapBoxView.paint(GapBoxView.java:1463)
at org.netbeans.lib.editor.view.GapDocumentView.paint(GapDocumentView.java:231)
at org.netbeans.editor.DrawEngineDocView.paint(DrawEngineDocView.java:314)
at org.netbeans.editor.view.spi.LockView.paint(LockView.java:363)
at javax.swing.plaf.basic.BasicTextUI$RootView.paint(BasicTextUI.java:1423)
at javax.swing.plaf.basic.BasicTextUI.paintSafely(BasicTextUI.java:723)
at javax.swing.plaf.basic.BasicTextUI.paint(BasicTextUI.java:870)
at javax.swing.plaf.basic.BasicTextUI.update(BasicTextUI.java:849)
at javax.swing.JComponent.paintComponent(JComponent.java:752)
at javax.swing.JComponent.paint(JComponent.java:1029)
at javax.swing.JComponent.paintToOffscreen(JComponent.java:5146)
at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(RepaintManager.java :1515)
at javax.swing.RepaintManager$PaintManager.paint(RepaintManager.java:1446)
at javax.swing.RepaintManager.paint(RepaintManager.java:1260)
at javax.swing.JComponent.paintForceDoubleBuffered(JComponent.java:1065)
at javax.swing.JViewport.blitDoubleBuffered(JViewport.java:1612)
at javax.swing.JViewport.windowBlitPaint(JViewport.java:1573)
at javax.swing.JViewport.setViewPosition(JViewport.java:1118)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.vsbStateChanged(BasicScrollPan eUI.java:1029)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.stateChanged(BasicScrollPaneUI .java:1018)
at javax.swing.DefaultBoundedRangeModel.fireStateChanged(DefaultBoundedRangeModel. java:348)
at javax.swing.DefaultBoundedRangeModel.setRangeProperties(DefaultBoundedRangeMode l.java:285)
at javax.swing.DefaultBoundedRangeModel.setValue(DefaultBoundedRangeModel.java:151 )
at javax.swing.JScrollBar.setValue(JScrollBar.java:446)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.mouseWheelMoved(BasicScrollPan eUI.java:964)
at javax.swing.plaf.basic.BasicScrollPaneUI$MouseWheelHandler.mouseWheelMoved(Basi cScrollPaneUI.java:525)
at com.apple.laf.AquaScrollPaneUI$XYMouseWheelHandler.mouseWheelMoved(AquaScrollPa neUI.java:38)
at java.awt.Component.processMouseWheelEvent(Component.java:6462)
at java.awt.Component.processEvent(Component.java:6146)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4736)
at java.awt.Container.dispatchEventToSelf(Container.java:2167)
at java.awt.Component.dispatchMouseWheelToAncestor(Component.java:4886)
at java.awt.Component.dispatchEventImpl(Component.java:4622)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4566)
at com.mathworks.mde.editor.codepad.Codepad$2.mouseWheelMoved(Codepad.java:209)
at java.awt.Component.processMouseWheelEvent(Component.java:6462)
at java.awt.Component.processEvent(Component.java:6146)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4736)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4566)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4621)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4311)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4212)
at java.awt.Container.dispatchEventImpl(Container.java:2129)
at java.awt.Window.dispatchEventImpl(Window.java:2478)
at java.awt.Component.dispatchEvent(Component.java:4566)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:680)
at java.awt.EventQueue.access$000(EventQueue.java:86)
at java.awt.EventQueue$1.run(EventQueue.java:639)
at java.awt.EventQueue$1.run(EventQueue.java:637)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:98)
at java.awt.EventQueue$2.run(EventQueue.java:653)
at java.awt.EventQueue$2.run(EventQueue.java:651)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:650)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)
Exception in thread "AWT-EventQueue-0" java.lang.NegativeArraySizeException
at org.netbeans.editor.DrawGraphics$GraphicsDG.flush(DrawGraphics.java:655)
at org.netbeans.editor.DrawGraphics$GraphicsDG.flush(DrawGraphics.java:522)
at org.netbeans.editor.DrawGraphics$GraphicsDG.setBuffer(DrawGraphics.java:756)
at org.netbeans.editor.DrawEngine.draw(DrawEngine.java:1116)
at org.netbeans.editor.DrawEngineLineView.paint(DrawEngineLineView.java:233)
at org.netbeans.lib.editor.view.GapBoxViewChildren.paintChildren(GapBoxViewChildre n.java:783)
at org.netbeans.lib.editor.view.GapBoxView.paint(GapBoxView.java:1463)
at org.netbeans.lib.editor.view.GapDocumentView.paint(GapDocumentView.java:231)
at org.netbeans.editor.DrawEngineDocView.paint(DrawEngineDocView.java:314)
at org.netbeans.editor.view.spi.LockView.paint(LockView.java:363)
at javax.swing.plaf.basic.BasicTextUI$RootView.paint(BasicTextUI.java:1423)
at javax.swing.plaf.basic.BasicTextUI.paintSafely(BasicTextUI.java:723)
at javax.swing.plaf.basic.BasicTextUI.paint(BasicTextUI.java:870)
at javax.swing.plaf.basic.BasicTextUI.update(BasicTextUI.java:849)
at javax.swing.JComponent.paintComponent(JComponent.java:752)
at javax.swing.JComponent.paint(JComponent.java:1029)
at javax.swing.JComponent.paintToOffscreen(JComponent.java:5146)
at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(RepaintManager.java :1515)
at javax.swing.RepaintManager$PaintManager.paint(RepaintManager.java:1446)
at javax.swing.RepaintManager.paint(RepaintManager.java:1260)
at javax.swing.JComponent.paintForceDoubleBuffered(JComponent.java:1065)
at javax.swing.JViewport.blitDoubleBuffered(JViewport.java:1612)
at javax.swing.JViewport.windowBlitPaint(JViewport.java:1573)
at javax.swing.JViewport.setViewPosition(JViewport.java:1118)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.vsbStateChanged(BasicScrollPan eUI.java:1029)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.stateChanged(BasicScrollPaneUI .java:1018)
at javax.swing.DefaultBoundedRangeModel.fireStateChanged(DefaultBoundedRangeModel. java:348)
at javax.swing.DefaultBoundedRangeModel.setRangeProperties(DefaultBoundedRangeMode l.java:285)
at javax.swing.DefaultBoundedRangeModel.setValue(DefaultBoundedRangeModel.java:151 )
at javax.swing.JScrollBar.setValue(JScrollBar.java:446)
at javax.swing.plaf.basic.BasicScrollPaneUI$Handler.mouseWheelMoved(BasicScrollPan eUI.java:964)
at javax.swing.plaf.basic.BasicScrollPaneUI$MouseWheelHandler.mouseWheelMoved(Basi cScrollPaneUI.java:525)
at com.apple.laf.AquaScrollPaneUI$XYMouseWheelHandler.mouseWheelMoved(AquaScrollPa neUI.java:38)
at java.awt.Component.processMouseWheelEvent(Component.java:6462)
at java.awt.Component.processEvent(Component.java:6146)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4736)
at java.awt.Container.dispatchEventToSelf(Container.java:2167)
at java.awt.Component.dispatchMouseWheelToAncestor(Component.java:4886)
at java.awt.Component.dispatchEventImpl(Component.java:4622)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4566)
at com.mathworks.mde.editor.codepad.Codepad$2.mouseWheelMoved(Codepad.java:209)
at java.awt.Component.processMouseWheelEvent(Component.java:6462)
at java.awt.Component.processEvent(Component.java:6146)
at java.awt.Container.processEvent(Container.java:2085)
at java.awt.Component.dispatchEventImpl(Component.java:4736)
at java.awt.Container.dispatchEventImpl(Container.java:2143)
at java.awt.Component.dispatchEvent(Component.java:4566)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4621)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4311)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4212)
at java.awt.Container.dispatchEventImpl(Container.java:2129)
at java.awt.Window.dispatchEventImpl(Window.java:2478)
at java.awt.Component.dispatchEvent(Component.java:4566)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:680)
at java.awt.EventQueue.access$000(EventQueue.java:86)
at java.awt.EventQueue$1.run(EventQueue.java:639)
at java.awt.EventQueue$1.run(EventQueue.java:637)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:98)
at java.awt.EventQueue$2.run(EventQueue.java:653)
at java.awt.EventQueue$2.run(EventQueue.java:651)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlConte xt.java:87)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:650)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:29 6)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:20 1)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:122)

TS3694 problems with mail after doing the update on my iphone 4s, anyone else had this issue?

After updating to the newest software I am having problems with opening email, anyone else having similar problems or know how to fix this?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

HT4623 problems with mail after doing the update on my iphone 4s, anyone else had this issue?

After updating to the newest software I am having problems with opening email, anyone else having similar problems or know how to fix this?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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Can't get in passbook at all even with the so called date change work around. Absolutely useless!!!! That was probably the biggest change of the upgrade and can't use it.
Have errors - cannot connect to iTunes Store when trying to access App Store. Weird because the iTunes Store and App Store are 2 different things. I can access the iTunes Store. I can't access the App Store.
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Problems with WPA after most recent update

I just received an update to the airport that renders my ability to connect via WPA at my home network fruitless.
Had to drop down to WEP 64/128 to connect.
In specifics a D-link with WPA-PSK.
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newbie.

Wish there were broadband providers in my area that provided perfectly good wireless router access at NO additional cost over a standard modem but a former girlfriend of mine paid a little extra per month for a wireless router provided by Time-Warner which was not perfectly good. She ended up giving back the wireless router for a standard modem lowering her monthly cost and purchasing her own but we had trouble setting up the brand name wireless router with her Windows PC. As a test, I plugged in my AE and within minutes we had an encrypted wireless network with none of the issues experienced with the wireless router previously provided by Time-Warner and she was impressed with how easy/fast it was to set up the AE so she purchased her own.
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Hey All,
If anyone can please help, I've had problems on my Q10 since the 10.2 Update on Wednesday 4/16.
I lost all my contacts, all my tasks in the Remember App, and who knows what else. My Phone App is also incorrectly saying there are no recent calls although I have made and received several calls since the update.
I still have my pictures and text message history though, if that helps.
For some reason my desktop Link program doesn't seem to have any data available for a backup or I would try a restore. I also can't figure out a way to uninstall or downgrade the update and see if that might work to restore my things.
Any suggestions for what to do? Ideally, I really need access to my Remember files as they have super important information I don't have anywhere else, would love to have my contacts back, and at the very least need my phone app to go back to doing its job and recording my calls.
Thanks!

The update you did was OTA (meaning over-the-air) and was pushed to you by AT&T. Your data shouldn't have been deleted so I don't know what happened to it.
As for a backup, can you search your computer for a file that has the extension ".bbb"? If you have no backup there is little we can do, though.
It is recommended to store your contacts in an email account and the one I recommend is Outlook.com. Then your contacts will sync to any device you connect to that account. You don't have to sync email if you don't want to but you can sync calendar, contacts, and tasks through an Outlook.com account.
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