Problems with iCloud and Lost Contacts

I upgraded to Mountain Lion and opened an iCloud account. I consequently lost all of my Address Book/Contacts. I'm using an iMac @2007.Probl

Explain what happened.  Maybe someone can help.

Similar Messages

  • Merged my Contacts with iCloud and lost all new contacts

    Hi all,
    Mac OSX Lion.  I made a bunch of new groups on my (desktop computer) contacts book, as I went through the contacts book, I reviewed and updated contact info for nearly a thousand contacts.  I spent literally hours parsing out my client contacts into three client contact groups that I made.
    I realized that I had never turned on iCloud syncing in the iCloud preferences.  I turned on the Contacts Syncing option in the iCloud pref and was asked if I want to Merge my local contacts with iCloud.  I said Yes.  After the Merge was finished, the three new groups that I made had vanished, and all of the contacts that I had meticulously updated had gone back to their previous state.
    Needless to say, this is really upsetting.  Anyone else seen this problem?  Any magic button I can press to bring back all of my hard work?
    For what it is worth, after this fiasco, I decided to see if iCloud was working properly, created a few test contacts on my iPad, desktop computer, and notebook... all three worked perfectly by instantly sharing the info to each other. 
    The main problem appears to have been the "Merge" when I turned iCloud syncing on after having created a lot of new contact info on my desktop computer.

    Your daughter must have signed into your iCloud account, perhaps when she updated her phone.  You can confirm this by going to Settings>iClloud on her phone and seeing if she is using the same iCloud ID.
    To fix this you would need to migrate her phone to a separate iCloud account.  To do this, start by saving any photo stream photos that she wishes to keep on your phone to her camera roll by opening her my photo stream album, tapping Select, tapping the photos, tapping the share icon (box with upware pointing arrow), then tapping Save to Camera Roll.
    Then go to Settings>iCloud, tap Delete Account and provide the password when prompted to turn off Find My iPhone.  This only deletes the account from her phone, not from iCloud; it won't effect your device(s).  When you delete the account you will be asked if you want to keep or delete the iCloud data from her phone.  If she needs to migrate a copy of the data to her new account, choose Keep; otherwise, choose Delete.  Then sign back in with a separate Apple ID to create her new account and if migrating data to the new account, choose Merge when prompted.
    Once she is on a separate account, if she migrated a copy of the data to her new account you can go to icloud.com from your computer, sign into her new iCloud account and delete your data from her account.

  • Problem with iCloud and E-mail set-up

    I have been trying to set-up an iCloud e-mail account but keep getting the messages that it cannot set-up the account.
    Problems from the iCloud control provide the message that I should use the e-mail preferences to set-up the account, the e-mail preferences provides the message that I should set-up iCloud account. The iCloud account has been set-up and the apple ID works well with other applications.
    Not sure what the issue is?

    Welcome to the Apple Community SupportLesley9119.
    Go to system preferences > iCloud and uncheck Mail. Go to the Mail application and check that the account has disappeared, if not delete it. Go back to system preferences > iCloud and check mail.

  • Answers to Problems With Icloud and Office 2007 Outlook?

    My computer has a Windows 7, 64 bit operating system and Microsoft 2007 Office, which includes Outlook 2007 where I do most of my mail and keep my daily calendar and all my contacts. I wanted to sync my iphone 5 calendar with Microsoft's Office 2007 Outlook Calendar. I followed the instructions but it has never worked and Icloud put my original Outlook Calendar and Contacts in the deleted folder for Outlook and substituted folders called Contacts1 and Calendar1. Unfortunately, the sync with my iphone does not work properly. It did the very first time after installing icloud and itunes but thereafter all it does is upload stuff to icloud and additions made in my Office 2007 Outlook calendar since the first sync do not get transferred to my iphone calendar. After numerous attempts to make this work I decided to just forget about trying to sync with icloud so I deleted it from my system along with itunes and now i am left with the icloud calendar1 and contacts1 in Outlook 2007. I am unable to transfer my icloud calendar entries back to the original Outlook 2007 calendar the same for contacts. Can anyone tell me how to do this so I can delete the icloud folders contacts1 and calendar1 from Outlook 2007?  Thanks.

    Try to export them as .pst files from within Outlook (http://office.microsoft.com/en-us/outlook-help/export-contacts-HA102919759.aspx).  Then disable iCloud syncing and import the .pst backups back to Outlook.

  • I'm having a problem with iCloud and mail.

    My account says I've used up my free 5gb. 2.1 gb was in mail. I went into my iCloud account online and deleted all of the email message as I don't use it for my mail. It still shows this as 2.1 gb of used space within mail. I have no idea  how to fix this. Anyone have any ideas?

    Linc Davis wrote:
    The right way to set up an iCloud mail account is to sign in via the iCloud preference pane and then check the box marked Mail. Is that what you did? You should not be trying to set it up or change it in the Mail application.
    Uhm... set it up?  I have had this iCloud mail account for years and I've been using Mail as the app nearly as long.  This mail account was MobileMe before iCloud and something else before that.  All I did today was update my OS from Snow Leopard to Mt. Lion. 
    IAC, what I ended up doing was: (1) disable the iCloud account in the accounts list of the Mail app and then (2) set up a new account in the Mail app with all the same values, and (3) delete the old/disabled account. 
    I don't know what it was unhappy with before that -- everything I set up in the 'new' account was exactly the same as the old one — but it seems to have worked.

  • Problem with iCloud and storage

    I have 13GB of 15GB available on iCloud and I back up my phone constantly, my phone still says I have no storage left on the device it self. I've had this problem on my iPad before, I bought more storage and still nothing was resolved. How do I create more storage on my phone so I don't have to go and delete things before I download an app, take another picture, record a video, etc. I am currently using a 16GB iphone.

    Jsilver91 wrote:
    As I clearly said I do not want to have to delete anything off my phone. There has to be a way to not have this problem. You would think apple would fix this by now
    Say your closet is full of clothes. There is no more room to hang anything but you want to buy new clothes. Unless you take something out of closet that is already there, there will be no room for the new things.
    Apple can't "fix" the laws of physics.
    Transfer pictures to your computer or to a DropBox (or similar) account.
    Best of luck.

  • Problems with iCloud and iCal

    I started using iCloud about a month ago...so far it has been quite the headache. I like the concept I put an appointment on one of  my devices and it shows up on the rest (iphone, ipad, iMac). Just recently, when I open iCal on my iMac, all my appointments are gone! I have to then go to System Preferences and recheck the calendar to go to iCloud. And after a bit, then all my appointments reappear. This is getting old. It's defeating the purpose of using iCloud. My question is does anyone know of a glitch that is causing this? I'm about ready to dump iCloud and go back to synching with iTunes. Thank you!

    I've now sorted the calendar issue and logged out of iCloud.  Thanks to this link:
    http://www.wilmut.webspace.virginmedia.com/notes/movecalendars.html
    No more iCloud for me...
    Would still be interested if anyone else has experienced the mail bug...

  • Problems with iCloud and iTunes account

    Hi, I am having trouble with my iTunes account. I have previously purchased some songs and I have connected my iPod to my laptop but I cannot get the songs from my iCloud onto the PC then onto my iPod. I recently had to connect my iPod to my PC but that meant I had to reset my iTunes library on my iPod and have lost all songs. All the songs are visible in the library on my laptop but i cannot click on them to listen to them or sync them to my iPod. What should I do?

    Hi, I am having trouble with my iTunes account. I have previously purchased some songs and I have connected my iPod to my laptop but I cannot get the songs from my iCloud onto the PC then onto my iPod. I recently had to connect my iPod to my PC but that meant I had to reset my iTunes library on my iPod and have lost all songs. All the songs are visible in the library on my laptop but i cannot click on them to listen to them or sync them to my iPod. What should I do?

  • Problem with SMS and phonebook contact

    Today it is the first time I had this kind of problem. I received a message from A person but my Q10 shows B person's name. I have double checked the number again and again, it is A person's number....the wired thing is how could it be shown in B person's name for SMS.

    There have been many reports of contacts linking to other contacts without the user's input. If you tap on the contact in question, then tap on the pencil icon for Edit, at the bottom there will be a chainlink icon. Tap on that and you will see any other contacts to which that one is linked, as well as an option to un-link. 
    I have experienced this and it's very frustrating. It seems to me that having multiple cloud sources for contacts causes this. I had to wipe my device to factory settings, then add back only a single cloud source for contacts. I did not re-enable LinkedIn contacts nor did I turn on Verizon's own backup app. So far no more phantom linking. 

  • Has apple addressed the problems with iCloud and iCal?

    I can see there have been lots of complaints about iCal errors in trying to sync on icloud. I'm not finding any solutions to the issues that are clearly affecting a lot of people. Any one know what's going on?

    final cut pro 4.5 and final cut express 3 both seem to have the same dropped frames/capture issue once you upgrade to 10.4.9, something to do with spotlight.
    try this out -
    http://discussions.apple.com/thread.jspa?threadID=929465&tstart=15

  • HT4484 I have changed my apple I'd but am having a problem with iCloud and the App Store accepting the changed I'd what do I do?

    I changed my apple I'd  but the App Store and iCloud are still using my old ID. What do I do to get them to use my new Id?

    An iCloud acount is tied to the Apple ID, if you have created a new Apple ID then you will need to create a new iCloud account.
    http://www.apple.com/icloud/setup/
    https://www.apple.com/support/icloud/account/
    All content that you bought using the old Apple ID is forever tied to that ID can only be redownloaded, updated and access using that Apple ID. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs.
    http://support.apple.com/kb/HT5622

  • I'm having problems with icloud and windows 8.1

    i upgraded to win 8.1 pro and icloud no longer working.  I tried to uninstall and reinstall; but still get that "unexpected error" message...  any thoughts?

    Hi, Roy631. 
    Thank you for visiting Apple Support Communities. 
    We are investigating this issue. This article will be updated as more information becomes available.
    iCloud: iCloud Control Panel setup cannot be started
    http://support.apple.com/kb/TS5178
    Cheers,
    Jason H. 

  • Problems with iCloud and Photostream

    iCloud is not working on my PC, wont even let me open the control panel.  My photostream is not syncing to my computer. All this started when I did the iOS7.0.4 update. Also wont let me backup my phone. Any suggestions?

    On your PC with Photo Stream enabled in the Control Panel, all of your photos will be imported into C:\Users\<user name>\Pictures\Photo Stream\My Photo Stream.

  • Problems with iCloud and my iPad

    It's been four weeks since I've backed up my iPad to iCloud; a window appeared and proceeded to sit there, stating that the requirements to backup my iPad to iCloud. However, when I push OK, it doesn't go away, and it's blocking usage of my iPad...
    Do I HAVE to fufill the requirements to get the box to go away? I'm in China, and have no reliable access to those conditions until the middle of July when I go back to the States.

    For those of you wondering; those conditions are:
    - the iPad is plugged in
    - the iPad is locked
    - the iPad is connected to WiFi

  • Microsoft Office 2007 for Windows: Problems with iCloud

    I thought I'd share on this topic, which caused me a lot of grief before it was finally resolved. I'm running MS Office 2007 on my PC, under Vista.
    Office kept crashing on going to File:Open or Save As - after downloading iCloud Control Panel. I tried uninstalling iCloud and iTunes, without benefit. I also checked for malware, ran Office Repair, re-installed Office etc etc. Finally I re-installed iTunes and iCloud Control Panel, and ran iCloud Control Panel, which I hadn't done the first time. I allowed it to integrate with just about everything, and after that Office was fine! There is now an iCloud icon at the bottom right of the screen, and a Photostream icon in the Office File Open/Save window. Outlook also has an iCloud section in the Toolbar. I had to run iCloud Control Panel for each logon user on my computer.
    It appears that simply installing iCloud caused it to do something to Office, but this was incomplete and required that the program needed to be run in order to complete the process. May I suggest that Apple programmers take note?
    Nick

    Since posting the above, I found that the problem recurred. In desperation I purchased MS Office 2010, assuming it would cope with iCloud. Initially it was fine, but then the same thing happened! I signed out of iCloud, then signed back in and de-selected Outlook, Photostream and Bookmarks. This seems to have fixed the problem for now, but there does seem to be a problem with iCloud and Office.

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