Problems with Image Capture for Epson Scanner

When using image capture for my Epson scanner, at the Image Correction, when I select Manual I get no menu options.

There is no Epson scanner utility for Mountain Lion, it appears. Even Epson's FAQ defers to Image Capture and says it only provides software for image modification.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&info Type=FAQ&oid=207953&foid=214278&cat=214269&subcat=214264
Unfortunately Image Capture completely fails to provide the service it should be expected to. The 3rd party software VueScan seems like it would be adequate once I learned how to manipulate it a little more, but ultimately the only decision I can justify is to hook up the scanner to my Windows PC and use the TWAIN-based scan utility there.
If there's anywhere I can make an official plea to Apple to get Image Capture in a workable state, feel free to point the way.

Similar Messages

Image Capture for Epson Scanner producing very dark results

I recently upgraded to a new iMac running Mountain Lion. I have a new Epson Perfection v750 Pro scanner, which I use to scan film negatives. I had previously been working with this scanner on a Windows 7 PC. Using Image Capture, I am getting wildly different results -- the resulting scan is completely dark. Is there a setting that I am missing somewhere?
I've attached a little preview picture that shows the difference between a scan of the same image, with my PC vs my Mac.

There is no Epson scanner utility for Mountain Lion, it appears. Even Epson's FAQ defers to Image Capture and says it only provides software for image modification.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&info Type=FAQ&oid=207953&foid=214278&cat=214269&subcat=214264
Unfortunately Image Capture completely fails to provide the service it should be expected to. The 3rd party software VueScan seems like it would be adequate once I learned how to manipulate it a little more, but ultimately the only decision I can justify is to hook up the scanner to my Windows PC and use the TWAIN-based scan utility there.
If there's anywhere I can make an official plea to Apple to get Image Capture in a workable state, feel free to point the way.

Another Epson scanning problem with Image Capture

I've been having problems scanning with an Epson CX5600 for the previous month. I can print just fine, just can't scan with Image Capture or Vuescan (not so good free software). I always get "An error occurred during scan". I've tried repairing permissions, installing Gutenprint/cups drivers, all epson drivers on the site, and deleting ALL drivers in /Library/Printers/, which later it proceeded to download the Epson drivers automatically and still fail. Any idea? My dad's unibody MacBook works just fine with Photoimpression 5 and Image Capture.
Message was edited by: dimatrod

I've got the same problem w/my Epson perfection3490. Hope someone can help us both.

Problem with image capture

I am having a weird issue with Image capture. When I connect my digital camera, my computer does not always recognize that there is a digital camera being attached, so I can not get the camera to mount and get the pictures of the camera.
It is not a cable issue. The camera mounts instantly when I use a Win 2000 machine that I have at work using the same cable. I have tried to reformat the SD card several times.
I have OS 10.4.8 on a 17 inch iMac Rev B). I have iPhoto v 5.0.4. This used to work very well initially, and has steadily gotten worse.
Any tips? Thanks
17 iMac Rev B Mac OS X (10.4.1)

Hi, Romulo.
1. What make/model of camera? Is it listed on the Mac OS X Digital Camera Support page?
2. Since you've mentioned Image Capture, I presume you do not mean iPhoto, i.e. you expect the Image Capture application (located in the Macintosh HD > Applications folder) to launch when you connect the camera. Is the camera recognized in iPhoto?
3. Try connecting the camera to a different USB port on your Mac. If you're connecting the camera to a USB hub (and your keyboard is a USB hub), try connecting the camera to a USB port directly on your Mac.
4. Is the camera battery fully charged, or is the camera powered via an AC power supply when you connect it to the Mac?
5. Try deleting the Image Capture preferences. There are at least four preferences files associated with Image Capture:• The file com.apple.ImageCaptureApp.plist in your Home > Library > Preferences folder.
• In your Home > Library > Preferences > ByHost folder, the files:• com.apple.ImageCapture2.xxx.plist
• com.apple.ImageCaptureExtension2.xxx.plist
• com.apple.ImageCaptureCamera.xxx.plist
where xxx is an alphanumeric string.6. You indicated the problem is intermittent: are you using certain other USB peripherals when the problem occurs vs. when it does not?
7. Immediately after the problem occurs, check the ends of these Console logs for clues. Clues might include messages related to Image Capture or USB at the time the problem occurs.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Problem with Image Capture Download Folders

Hi there - I was wondering if anyone might be able to help with a problem I'm having with Image Capture (version 3.0.3 (333))?
I use image capture to download photos from my digital camera and normally have no problems.
When I tried to do some downloads this morning, my normal list of folders in the "Download to" drop-down box is completely blank. It didn't even have the "Other" option to chose a folder. The Automatic Task drop down was also blank, I could not open preferences and in the "options" box, the ColourSync profile would not load anything.
I could not download the photos to anywhere - when I tried to "download some" it gave me an error message saying that I need to choose a download folder, but of course I am unable to do this.
This morning I tried repairing permissions in disk utilities, and removing the com.apple.imagecaptureapplist file and rebooting as suggested here:
http://discussions.apple.com/thread.jspa?messageID=10368631&#10368631
but that hasn't worked completely. I can now download the photos but they just automatically go to the "Pictures". At least I can download them now, but if I can get the two drop down boxes working again, and the other things working (preferences etc), that would be great.
One other thing, about a month ago I foolishly tried to rename my Home Folder without doing it the proper way. I had thought I had gotten everything back to normal with my library etc, but maybe there are a few unknown implications still out there, and this is one of them as I don't think I have tried to download any photos since then.
Your help is greatly appreciated!
Thanks,
Antony

Hi and thanks again
OK:
1. I found the photo and have put it back as the login page icon as close as I could to what it used to look like..
2. I trashed the user's .com.apple.systempreference file but it didn't work.
3. I then copied my .com.apple.systempreference file to their library>preferences folder but no luck.
4. Finally, I noticed the other user account had no system preferences file in their "Applications" folder. So I copied the system preferences file from my application folder across and used that to open system preferences, and that has seemed to fix it, ie. system preferences now opens directly from the apple menu.
So I am noticing a few things now:
5. The other user's "Applications" folder doesn't have many applications in it. It only has:
- Utilities
- Adobe Version Cue CS2
- Real Player
- iTunes (which was only downloaded there recently - post Home Folder name change I think)
- Imagecapture which I copied there yesterday
- and now System preferences
6. This is compared to my user account applications folder which has loads of other files in it, eg. Preview, Stuffit Expander, iDVD, iChat, Calculator, Chess, Skype, etc etc etc. I just can't remember if this was the case before the Home Folder rename.
7. Now, my user account used to be the only admin account, so it makes sense that my "Applications Folder" has more in it because programs could only have been downloaded there for a long time. The other person's user account has only been an admin account much more recently - say in the last year and very few applications (if any) would have been downloaded there.
8. Interestingly, while the other user account doesn't have the Skype or Preview file in their "Applications" folder, it does appear in their bar along the bottom of the screen that has the dashboard and finder icons (is this called the dock?).
9. Anyway, if you are in the other user's account and you click on Skype, iCal, Word or Preview in their Dock for example, those programs open no problem so the dock icons must somehow have survived the Home Folder renaming and stayed linked to the corresponding files in my "Applications" folder? But some other programs, eg. system preferences, image capture etc didn't survive it and became "delinked".
10. I also notice internetconnect still works in the other user account, even though there is no internetconnect file in that user's "Applications" folder.
11. So it seems that some links between the other user and my account have been severed, and some have survived.
Some other information:
12. Everything that was on the other user's desktop appears to have been recovered since the Home Folder debacle (I think getting the Library back helped this?), and I managed to redo the desktop picture/wallpaper.
13. I'm not sure if it is relevant, but in my account, Finder has a side bar on the left that is divided into an upper section and a lower section. The lower section has my home folder, a documents folder, a desktop folder, a pictures folder etc. On the upper section it has the macintosh disk icon, and also a Network Icon (that contains a library file and another file which I can't remember just now but can let you know if that helps). The other user account does not have the Network icon however. Do you think this might make a difference?
14. In addition to the other user account there is also a guest account on this computer which has suffered the same problems, eg. not being able to open imagecapture or systempreferences. However, when I fixed the problems in the other user account by copying over the imagecapture and system preferences files from my account to the other user account, the problems in the guest account were automatically fixed!
15. So it seems the guest login is somehow linked to the fixes in the other user account, but the other user account and the guest account are suffering some problems with links to my user account. Perhaps the latter was badly broken with the Home Folder rename incident?
16. Finally, if you go into Finder while in the other user's account, you can navigate to the applications folder in my account and access all the applications there, ie. Macintosh HD>Users>MyHomeFolderName>Applications. My applications folder is not blocked like some of the other ones, eg. Library, Desktop, Pictures etc.
17. Is there someway to re-establish the link between the other user account and my application's folder? I don't want to copy all the applications across even if I can do that, because it just takes up more space on the HD, but if that is all that can be done, then I will consider doing it...
Thanks again BDAqua!
Antony

Microsoft problem in image aquisition from Epson scanner

I cannot get my Epson Perfection 3200 Photo to scan even using its own Epson Scan program. I always used Photoshop 7 to scan and import the images easily. Then we moved to a new house, and when I went to reconnect everything, Microsoft doesn't recognize the Epson scanner no matter what I do. Epson technicians were not able to help. I believe that it's a Microsoft acquisition problem. It says "Could not open the TWAIN source". Should I just remove everything that has to do with Epson, even the plug-in in Photoshop, then recalibrate my monitor and reload Epson after that? --thank you, L Williamson

Re-installing is the first step, make sure after the un-install that you remove any vestiges of the install left over. Disconnect the scanner while doing this. After you are finished, shut off the computer, re-connect and start the scanner, start the computer again and let Windows find it and then install the latest software for the scanner.

Small problems with Image Capture

Hi,
When I upload images from my camera, I have a few problems.
When Image Capture automatically opens, there are two different windows, and I never know which one will open. One has choices like Delete and Eject camera. The other window only has choices like Rotate Right and Rotate Left. Is there a way to get the one with more choices to open every time?
When I eject the camera (either by using the choice from the one window) or by quitting Image Capture and dragging the camera icon in the Trash, I seem to always get a Device Removal warning when I shut off the camera.
Thanks,
Allan

The second problem may be cured by using 'reformat' of the memory card, in the camera.
There may be some corruption in the flash memory; or it may be failing.
The first issue, may be relieved if you can find the correct file plists for Image Capture; and
trash those preferences. If the actual application is somehow damaged, it may be possible
to re-install just that application through use of Pacifist (charlessoft, download) to extract
just that item, from the computer's OS X install/restore disc. Without an 'archive & install.'
Hopefully someone will have exact details from experience; since I've not had similar issues.
Usually, I'd use a free image editor such as ToyViewer for Mac; and also Preview, to edit.
Good luck & happy computing!

Problem with OSX Update for Epson Printers

II installed an OSX update a couple of days ago - was for Epson printers. Ever since then my Epson won't print. I've tried everything. I keep getting a message that "Filter" failed. Any fixes coming up for this?

I just had to go into system preferences for the printer and click on the printer and then click on sharing preferences and type in my computer name. Then turn off the computer and turn it back on again and the printer now WORKS. Amazing.
That solved the same problem for me also. I had already gone into Time Machine and put back the old Epson files that were changed by the update, but that didn't fix the problem. Typing the computer name fixed it.

Problem with image capture via firewire from sony camcorder TRV20E

I'm new to premiere pro. Have checked compat. of camcorder with PProCS3 and am told by Adobe technical team it is ok. So what am I not doing? I've followed the on-line help but still no video. It must be in the settings PLEASE can someone offer me some pointers. I've gone back to the Preferences - Device Control - options and having not found the model of the camcorder I've put the settings back to the default - but that made no difference.
I'm working on a Mac and have even tried opening the camcorder in i-movie but it doesn't pick up the connection from the camcorder. Is this an oh so simple thing I'm missing? I'm really stuck and would really appreciate some feedback. Thank you

Susan,
Several folk have had issues with Capture from a myriad number of cameras. As Matthew noted, his Capture worked with a certain sequence. Others have noted different sequences, that worked for them.
Sequences to try:
1.) Plug in camera (iLink) and turn it on. Start PP and then Capture
2.) Plug in camera, but do NOT turn it on. Start PP, then Capture, then turn camera on
3.) Start PP, plug in camera, turn it on, then start Capture
4.) Start PP, plug in camera, but do NOT turn it on. Start Capture, then turn on camera
It would be great if all cameras worked exactly the same way, but it seems that they do not.
One note: if your iLink cable is a powered cable make sure that the camera is turned off, BEFORE you plug in the cable. With a powered cable, I make sure that the device is both off and its power cord is not attached. Too many fried IEEE-1394 sockets can result from having the computer on and the device on. Do not make this mistake. This is for the powered IEEE-1394 cables - the ones with the "U" shaped, large plugs. Please read this paragraph again, if you have a powered cable, or read the specs to see if you do. Most camera IEEE-1394 connections are not powered, but make sure first!
I'd even suggest that you do a search of the Premiere forums, not just CS3, and plug in "Firewire," "iLink," "cable" and read.
As for sequences that worked with certain camera models, Jim Simon posted several articles on his findings. I think that Steven Gotz did, as well.
Hunt

Since 4.4.4 update having problems with video capture for Skype, why?

Since 4.4.4 maxx update Skype video doesn't work. Video wont turn on, then Skype not responding.
Also Many cam only sees a black screen.
Help please.

Yes I power reset.
I uninstalled skype, then re-installed, Skype is ok now.
ManyCam mobile has been uninstalled and re-installed. It only shows a
black screen and shows the program has stopped when any icon is pressed.
Manycam still works fine on my old Galaxy Nexus.
Manycam did work on the MAXX, but not now.
On Fri, Aug 22, 2014 at 12:45 PM, Verizon Wireless Customer Support <

I have a HP workforce 610 and cannot scan. I just spoke with HP and they told me it is a software problem with my MAC for image capture. Anyone else having difficulty?

I have a HP workforce 610 and cannot scan. I just spoke with HP and they told me it is a software problem with my MAC for image capture. Anyone else having difficulty?

If Image Capture doesn't work you could try the paid for app VueScan ( www.hamrick.com ). You can try it for free in demo mode to see if it works before purchase.

Epson 1640xl does't work with image capture.

I have an epson 1640XL scanner. I know the epson scan utiliy doesn't work with Snow Leopard. I have been instructed to use Image Capture.
I see the scanner on the left, and when it "overview" scan's the image the scanner makes noise but doesn't produce anything on the screen.
Any thoughts on how to get it working?
seth

I had all the problems stated above, while trying to scan with Image Capture. I got nothing but the "the scan operation is cancelled", after multiple tries. I called Epson. They said there was no driver that would work with OS X 10.8.4 for this scanner, and suggested that I call Apple. Apple said there was nothing they could do, and that I should call Epson. I followed the advise someone gave above, and downloaded EPSON Scan 3.8.0. The Epson software didn't work. It didn't seem to be able to pick up the 1640 XL. But, suddenly, I could preview with Image Capture. It was progress, but wouldn't work past the Overview step. The Scan button was "greyed out", not allowing me to proceed. I then tried importing through Photoshop. It works! Go to File/Import/Images from Device and you will get beautiful scans. Good luck, everyone.

HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimet

Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
Do I have to buy a new scanner? It seems so close to working correctly.
I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
Thanks

I have same issue - have you solved this yet?

Epson scan under Lion with image capture

The first scan I made with image capture at 150dpi appeared usable.
However the letter scanned was no longer white but slightly green and pink and the file size was at 3,8Meg!
A pdf at 150dpi for an A4          :          3,8M
A jpg at 150dpi for an A4          :          549Kb
A pdf at 96dpi for an A4           :          1,5M
A jpg at 96dpi for an A4           :          209Kb
With the Epson Scanner Software I had good rendering and an A4 page was around 100 and 200Kb in jpg or pdf.
What’s going on! The new software caused a 1800% increase in the file size!
I am stuck with my scanner and papers.
The image correction is limited.
The pdf files created are enormous.
There is no way we want to work and start to store this files!
A quick solution is needed to correct the situation.

A bit of history taken from Wikipedia:
http://en.wikipedia.org/wiki/Rosetta_%28software%29
Rosetta is a dynamic binary translator for Mac OS X which allows many PowerPC applications to run on certain Intel-based Macintosh computers without modification. Apple released Rosetta in 2006 when it transitioned the Macintosh platform from the PowerPC to Intel processor microarchitecture. The name "Rosetta" is a reference to the Rosetta Stone, the discovery of which made it possible to comprehend and translate Egyptian hieroglyphs.
Rosetta is based on QuickTransit technology.[1] It has no graphical user interface, which led Apple to describe Rosetta as "the most amazing software you'll never see."[2]
Rosetta was initially included with Mac OS X v10.4.4 "Tiger", the version that was released with the first Intel-based Macintosh models.[3]
Mac OS X v10.6 "Snow Leopard" does not include Rosetta by default but retains an option in the installer for the user to include it. It can also be automatically installed by the system if needed at a later time.
Mac OS X v10.7 "Lion" neither includes nor supports Rosetta at all. Therefore, with Lion, the current Macintosh platform drops support for PowerPC applications.
" WIKIPEDIA.
The discs wich came with a scan are mainlly PowerPC.
Epson no more do Scan software, driver yes to be used by Image Capture or other.
They are all the same, want to sell hardware not software.
For me, To stay at a reasonable file size limit, I do clear choice between what will be B&W and color.
In Image Capture : the Black and White can be treated directly in PDF, using:
- Image correction :
     - Contrast to full
     - Brightness one step
With color I have quite no choice, JPEG:
- Image correction
     - Brightness +3
After in a viewer I do a color autolevel.
If I want it in PDF, save in PDF and finally apply a "in house" Filter from ColorSync Utility.
I don't use the built in "reduce file size", it's too extrem and the results are very poor.
Regards
B.

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?

Last update for OS 10.8.2 caused big problems with HP photosmart B110 printer /scanner cannot scan does anyone have the same problem or a solution?
iMac is connected via wirelss to printer/scanner. All was working OK until update.

Assuming that the HP software is up-to-date, but still not working, have you tried Image Capture in the Applications folder. Does that work?

Problems with Image Capture for Epson Scanner

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