Problems with installing new update 10.4.0.80

Hello all.  Running Windows Vista. I have recently updated my itunes to 10.4.0.80 - no problems .  I have now updated itunes on my husband's computer.  It downloads without a problem, and gets really near to the end of the "green progress bar" whilst installing, and then I get a message saying "errors encountered - go to tools, download and install manually".  I have checked everything I can think of - cookies cleared, disc clean-up, defrag - you name it I have done it!  I have the latest update of safari, quick time is showing as the latest version, so I really cannot understand what the problem is   Please, can anybody throw any light on this for me.  I am beginning to think that I should perhaps backup all the music to disc and then uninstall and then reinstall , but this is going to be quite a job, so I don't want to start this if somebody has got a better idea.  All suggestions will be very gratefully received.  Many thanks.

What an absolute mess this upgrade is! I have just spent ages reading all the postings regarding the failings of this new version. I have also realised that this is probably why my daughter's iphone will not now update.  I think I am just going to leave well alone and wait for apple to sort themselves out.  Could I just ask one more question please, I have an external hard drive which I have used to back up photos etc. When I tried to backup itunes it seemed just to save a shortcut to who knows where which would not actually open. I have checked on itunes and under library, I have an option to export library - is this what I need to do to save it to the external hard drive?  I am not very good with computers so I am really nervous about doing this. Are you also saying that although I have not knowingly backed up itunes in the past, that all music in my library is stored somewhere on my computer and if I do uninstall and reinstall itunes, that information will automatically be added once I reinstall?

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