Problems with installing Photoshop CS4 Extended (Windows)?

Just got new software today and am unable to install it. I keep getting the following error message: DATA_FILE_VERSION. I then have to click ok and then the screen gets hung up with the hour glass. When I try and force quit, I get another error: autoplay.exe not loading.
Anyone else have this problem with this particular program? I've never had a problem installing any software from Adobe or otherwise. Can't seem to get support techs to answer the phone to get help.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Similar Messages

Help with install photoshop cs4 extended in win7 64bit !

im using windows 7 ultimate 64bit, i tried to install photoshop cs4 extended but when it's done with error. So any idea about this issue ?

I'm not a mod but I have the Links.
CS4 Clean Script.

Installing photoshop cs4 extended with cs3 suite

Hi,
I would like to install photoshop cs4 extended with cs3 suite on the same drive.
Is it possible? Should I uninstall photoshop cs3 (not extended) from the drive first?
Should I use the WinCS4Cleanupscript before I do that.
I dont want to uninstall the whole suite cs3.
Thanks for your advises

CS3 will co-exist quite happily on your computer with CS4.
Do not remove it until you are completely satisfied with the new version!
There is absolutely no need for the clean script at this point. It is only to clear up after messed up un-installs.

I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?

Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past. The serial number is normally located on the disc case or a box inside the main box. If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

Problem with installing Photoshop elements 9 and adobe support advisor

Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
cpsid_82829s5 Missing installation file bootstrapper error occured
with this code for a support from adobe 00-67325-032018052012
I unistalled it and retried, but nothing.
Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
Thank you

In the error message it doesn't tell me
"Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
Messaggio originale----
Da: [email protected]
Data: 18/05/2012 22.20
A: "Questionlady"<[email protected]>
Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor? If so can you please list each step and the result of those steps. This will allow us to best advise you on your next steps.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Cannot instal photoshop CS4 Extended. get error code 1605

trying to instal photoshop CS4 Extended and also elements 10 neither will instal and I ger error code 1605.
Please help

This may help Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and Photoshop: Basic Troubleshooting steps to fix most issues

Cannot install Photoshop CS4 on Windows 8.1

Trying to install Photoshop CS4 on Windows 8.1 but upon the initial "Checking system profile" step of the installation I keep getting this: "Setup has encountered an error and cannot continue. Contact adobe customer support for assistance". Anyone know how to fix this?

Hi srr49,
You can try installing in compatibility mode and check.
Windows 8.1 is not a supported OS for Photoshop CS4. I would recommend purchasing the latest Photoshop CC.
Regards,
Rave

Problem installing Photoshop CS4 on Windows 8 laptop

I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'

Hi yungys,
As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
Regards,
Romit Sinha

When I try to install Photoshop CS4 extended, machine locks up

Down loaded LION. Photoshop CS4 extended was working initially. Then experienced hiccup, my daughter was going to clean up my machine for me and deleted a bunch of files. Things were so screwed up I had to restore LION. In the process, CS4 got corrupted somehow. Tried to reinstall and whenever I do, the machine locks up and the dark screen of death appears. I've tried everything to get CS4 to work but to no avail. Sure would appreciate some suggestions, I really depend upon CS4 for my photographic work. Thanks

Since my last post (initial question/problem) I logged onto Adobe. Among their recommendations was to download Adobe CS5 cleaner; which I did. Still cannot even install Photoshop. As soon as I try, I get the dark screen of death which requires that I power down and restart. Any ideas?

Problem installing photoshop cs4 extended

I had an old cs2 version of photoshop which I am upgrading to the student version of cs4 extended. I receieved the disc today, so I have uninstalled cs2 and put the cs4 disc in. Nothing is happening...........there don't seem to be any instructions as to how to install it. Any tips?

penniesnapper wrote:
Any tips?
Setup.exe - as with any other Windows program.
Mylenium

Cannot install Photoshop CS4 on Windows Vista Business

Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!

You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.

Installing photoshop cs4 on windows 8

My computer crashed yesterday (old Windows Vista). I had Photoshop CS4 loaded which was an upgrade from Elements. I downloaded it. I have the key number for cs4 and elements. It downloaded ok but will not open .This is on a new Windows 8 system. Any suggestions?

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

Problem with starting Photoshop CS6 in Windows 8.1 after PC weak up from sleep

Hello,
I have continuously problems with Photoshop CS6. After weak up my PC from sleep mode Photoshop take ages to start. It take about 15 minutes than it starts. After restart it's just fine and Photoshop start up in few seconds. Before with Windows 8 was everything ok.
I tried reinstall whole Creative Suite, delete all files from system folders of Photoshop, no plugin used, all is up to date!
CS used: Creative Suite Design Standard CS6, Czech language (Photoshop 13.01 64 bit and 32 bit - both do the same)
System: PC, Windows 8.1 64bit Czech language, system and program discs: Intel and Corsair SSD, CPU Intel i7 4Ghz, 24GB RAM, Graphic - Nvidia Geforce 580 GTX (graphic drivers up to date).
Adobe need to fix that.
Thanks for help, it's really annoying problem.

Martycz wrote:
Adobe need to fix that.
Along with all the other problems in this world that are all Adobe's fault.
OK so this all went pear shaped after updating Windows to 8.1? Have a look at Preferences > Performance and see if Graphics acceleration is still checked. Or it might even be greyed out. Apparently the 8.1 installer arbitarily installs a generic graphics card driver, so you might find that your drive is not so up to date as it used to be.
You know that you need to update it from the card maker's site?

Help!! Can't install Photoshop CS4 in Windows XP SP2

Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Bridge CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Color EU Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color JA Recommended Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color NA Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Default Language CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
PDF Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
thanks for your help.

Unfortunately, that data does not help me in the least.
However, I would check that ALL languages match. With Adobe installations, you have the opportunity to choose the language for the installer, and then again for the installation of that program. You OS will have language, keyboard and then the Time/Place settings. I'd make sure that they all match, as many have had issues installing where there was a mismatch in the languages. Check everywhere, that they match.
Good luck,
Hunt
PS is this the download version, or the DVD version? Is this a trial, or a full-paid version? If former, where did you get the download, and if the latter, where did you get the file, or the DVD?

Installing Photoshop CS4 on Windows 8.1 - Screen Prompts are Invisible

When trying to install CS4 on Windows 8.1, I cannot read the setup screens, as it seems many elements of the screen are either the same color as the background or invisible. This makes it impossible to install the product on my installation of Windows.

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

Problems with installing Photoshop CS4 Extended (Windows)?

Similar Messages

Maybe you are looking for