Problems with iOS 7 Mail and Cisco Unified Messaging attachments?

Does anyone out there use Cisco Unified Messaging in their workplace? I am seeing an issue with iOS 7 (7.0.0-7.0.2) where the following scenario occurs:
You check an email in the Mail app that is from the Cisco Unified Messaging system when you get a voicemail. The voicemail is left by Person A who attaches a subsequent voicemail from Person B and they leave an intro saying "Attached is a voicemail blah blah blah"  The email from Cisco comes across as having a .wav attachment and then an email attachment with a .wav file inside (supposed to be the original voicemail from Person B). If you play both .wav attachments, it just plays the same audio and not separate voicemails (one being the intro from Person A and one being the original Person B voicemail). It seems to hold on to whichever .wav attachment you played first (e.g. if you play the Person B voicemail .wav file and then go to the .wav file that should be Person A's intro, it just plays Person B's voicemail).
We did not experience this with iOS 6 and have confirmed that things work just fine on phones that have not been upgraded to iOS 7. Email account on iOS devices is a Microsoft Exchange account.
I am sorry if this is already a known issue, but I've had trouble searching for results. Any help would be tremendous in hunting down this strange phenomenon.
Thank you,
-Ted

Does anybody have even any thoughts on this and whether it might be a known issue of any kind? Anyone seeing this with other .wav attachments outside of Cisco UM  ?

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