Problems with iPad Air 2 as a music player

I purchased my iPad Air 2 predominantly as a music storage/playing device, to replace my ancient component stereo system. Within the first 24 hours, I was ready to return it due to the confusing display of music loaded on iTunes compared with the format on our Windows PC (which included a layer of text scrolling on top of another layer of text), and the inability to set up Playlists. We visited the Apple store where the "Genius" tech resolved the problem by reinstalling the operating system. Thereafter, the device worked well, driving one Sony speaker or a set of ear buds via Bluetooth, or two Sony speakers simultaneously over our WiFi network. The sound far exceeded our expectations. However, after accepting an "update" almost a week ago, the device became "locked" midway through setting up a Playlist, and became unusable for any action in iTunes (except adding every song I attempted to play to the same playlist, with no ability to complete the playlist, or play any music whatsoever). Also, the original iTunes display problems were back. We returned to the Apple store where the same "Genius" tech verified the problem and, believing it was unique to my device, arranged for a replacement.
The replacement (first tried at home) had the same screen problems when using the keyboard that other users have described. Setting up Playlists was again problematic. But worst of all, music wouldn't play wirelessly over either of our two speakers, or the ear buds. So, back to the Apple store, where the technician verified the screen problems, and advised the device would have to be replaced, again. Unfortunately, they had none in stock. So, while waiting for a replacement, I'm unable to play music, which means my iPad is sitting, unused. In fact, I've now been "out of service" for my primary use for more than 10 percent of the time I've owned my iPad Air 2, and I'm losing patience.
Surprisingly, the second device did "recognize" the wireless speakers in the Apple store. But, not our speakers at home. Can anyone explain why our replacement won't play music over speakers that worked flawlessly with our original iPad Air 2? Has anyone else had problems with their iPad Air 2 driving speakers or ear buds?

You can't use any iPad as a phone other than using the handoff feature with iOS 8 but you need to have an iPhone in order for that to work anyway. In addition, you have to be on the same WiFi network and signed into the same Apple ID and iCloud account.
Bottom line, you can't use the Air as a standalone phone

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em74 wrote:
These crashes are annoying as sh......
I can well imagine that they are.
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