Problems with iPhone 6 camera and snapchat

So I got an iPhone 6 with 16 GB of storage for christmas. Overall, I'm very pleased with it, but the one thing that has been bothering me is the camera; both the regular one and on snapchat. Nothing is wrong with the front camera, but it is the camera on the back where there are problems. On photo, square, and the insatgram camera, nothing is wrong except the screen gets a little darker, but the screen gets noticeably darker on video, and almost completely dark on time-lapse, slow-motion, panorama, and snapchat. I know for a fact that the problem is not caused by my phone's case, the screen's brightness, or anything else in front of the camera, focus, HDR, etc. I've read that the problem with snapchat is that the application itself has not yet been updated and optimized for the newest iPhones, but maybe there is another problem with the phone itself. I'm probably going to just take it to the apple store but I'm wondering if anyone else has experienced anything like this on their iPhone. By the way, I am on IOS 8.1.2

Service issues could be for any reason, location cellular carrier problems, anything. The phone heating up, does this mean you were using the phone for a period of time? If you are using the phone for things, it will heat up some, as the processor works, the way to dissipate heat is through the case. There is no fan like on a computer. The end call button is a red circle, so I don't see what the problem is there. On the iPhone 6, there is a Reachability feature, which allows you to slide the view of the screen down slightly to allow you to access the top part of the screen without moving your hand.
You have the ability to take it to the Apple Store to get the device checked if you like, just make a Genius Bar appointment.

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Problem with Nokia Camera and Smart Sequence

Hi,
I'm having a problem with Nokia Camera and the Smart Sequence mode.
Basically, if you take a picture using nokia camera, and view it in your camera roll, it usually says, underneath the pic "open in nokia camera".
Well, if I take a pic using the Smart Sequence mode, it just doesn't say "open in nokia camera" so, to use the functions of smart sequence (best shot, motion focus, etc), I have to open nokia camera, go to settings and tap the "Find photos and videos shot with nokia camera" option.
Does anyone has the same problem? Anybody solved it?
I already tried reinstalling nokia camera, but that didn't help.
I'm running Nokia Black on my 925.
Thanks everyone!

Hi,
I had the same problem with my 1020. It did get fixed with the last update to Nokia camera.
However, IIRC, it didn't just happen right away. When browsing the camera roll I'm pretty sure that the "open with Nokia camera" text wasn't there.
Slightly disappointed I opened the (Nokia) camera anyway and was going to test the smart sequence again. I noticed the only precious pic I'd taken using this actually appeared top left of the screen.
I opened it and I had all the smart sequence editing options again - that we're missing previous. Made a new picture and saved it.
Now when in camera roll the text shows below the image and all is good.
This probably doesn't help much except that it didn't seem to fix automatically.
I work @Nokia so I can ask around a bit to see if this is a known / common issue (not that I know any developers)

Is there a fix for the connectivity problems with iPhone 5S and ISO 7.0.2?

Is there a fix for the bluetooth connectivity problems with iPhone 5S and ISO 7.0.4?
I am having problems connecting the BT Audio and the handsfree phone connectyion is unreliable in 2012 Mitsubishi Lancer XL.
All worked OK with ISO 6.

Hello CraigNicholson
You would need to sync with iTunes to get that process to work for you. Check out the article below for more information on how to resolve that issue to get the proper token to use Push Notifications again.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
Regards,
-Norm G.

Major Problems WIth Iphone 3G and Quality is not very good please help?

ok everyone this month i bought an iphone 3G and have experienced lots of problems,dropped calls phone turns off by itself for no reason and restarts,sometimes phone will be locked and music controls will show on the screen,i do have a dead pixel on the screen also, screen does not seem level like its not even or something, lock unlock button on top is uneven,i had the original iphone and it was built with quality this phone ***** really bad, well i made an appointment with a macgenuis to replace the phone, but today i accidently dropped it and no there is a two scratches in each corner and there seems to be a small gap between the screen and the metal on one side, this phone is really cheap quality, what i wanted to know if apple will still exchange the phone under warranty or now will they question it becuase i dropped it, but its not fair becuase the problem was before i dropped it and it was horrible and also i turn off 3G becuase sometimes i hear myself echoing and not the other person and sometimes also i hear a crackling noise.... please help what should i do
Message was edited by: dreydey

This is a user to user help forum only so no one here can answer regarding what AppleCare or an Apple Store will do in this situation. Every warranty claim is on a case by case basis. If a fellow user tells you - sure Apple will exchange your iPhone and Apple doesn't exchange it due to the accidental damage, what you are told here carries no weight in this regard.

Problems with iPhone 4 and 3G

Hi,
since iOS 5 I am faced with severe software problems, software freezes and system crashes. Lately I am facing problems to call without openining a specific setting before calling. Ditto the iPhone has problems to connect to the internet, but it can not be the SIM card as the card is working without problems in other devices. I have reset the device and installed a backup - no changes. Maybe a pure rest will do, but I am not really happy about starting to set up everything from scratch.
Does anyone have similar problems and/or a solution?
Thanks.

One of the issues that we have had since the latest upgrade (4.2.1) is with the radio function in general (both wifi and bluetooth). We have identified that the wifi security protocol stack has serious issues with key length and this can stop connections to the wifi systems such as TC and APE, but it also affects anyone using security string longer than 8 characters.
With bluetooth we noticed that the older pairing sequence was no longer working. The only way that we could clear this down was by deleting all pairing done earlier in both devices, resetting the network settings and then restarting the 'phone. Place the vehicle/headset/device into pairing mode AFTER the iPhone has completely restarted. Go into the GENERAL-BLUETOOTH settings and pair the device again, this should be all you need to do.
One thing to note is that some of the older bluetooth devices only support v1 of the bluetooth protocol stack and this causes trouble with the new update (don't know why yet but it looks like a handshake problem).
Finally - for BMW owners, the bluetooth stack in 4.2.1 can cause intermittent drop-outs if the car software has not been updated recently (prior to Jan 2010). If you need to pair your iPhone 4 or upgraded 3GS, you may need to take your car to a dealer to update the comms package to he latest version. The snap-in for the iPhone 4 is due from Jan 2011.
Hope this helps.

Aspect ratio problem with consumer camera and Premiere Elements 11

Hello everyone - I'm Steve. I'm new here. I do still photography on a pro level, digital and analog, but I am an absolute dummy with video...but then, I don't want to do much, just rudimentarily cut a few family videos, upload them, etc.
However, I can't get Premiere Elements 11 to output my self-shot clips in a correct aspect ratio.
My camera is a consumer-model Canon Legria FS200. I shoot video in a resolution the camera calls XP. The camera says they are 16:9, the camera monitor shows them as 16:9, and when I use the software (called Pixela Image Mixer) that came with the camera to import the clips to disk, I get mpg files that Windows (7) Explorer says are 720x576 pixel, and that VLC player correctly displays as wide-screen 16:9 without me having to tweak its display settings.
However, the moment I import them into Premiere Elements, they appear horizontally squeezed, and I can't seem to output them any other way, with or even without editing them in Premiere.
I tried to use the recipe given here: https://forums.adobe.com/message/5987538#5987538 , (replacing only NTSC with PAL because I'm in Germany), namely, setting the project preset set manually for PAL/Hard Disk etc/ Widescreen 48kHz and check force selected program settings. But no matter, Premiere displays the video in horizontally compressed form, with large black bars to the right and to the left.
On the export side, setting the output to PAL DVD Widescreen and setting the Pixel Aspect Ratio in the output settings to Widescreen does not help, either. Neither can I force VLC player manually to display the correct aspect ratio. BTW, audio is perfect all along.
This is about as far as I can see myself getting without help. Has anyone any idea?
Thanks a lot in advance,
Steve, from Germany

Steve
I see that you are now in the Adobe Premiere Elements Forum with your problem already solved.
I did not see any Why for what you encountered, so I thought I would give you my take on this.
Your Canon FS200 gives video with MPEG2 video compression with a .mod file extension. That .mod file extension can be found in use with some Canon as well as JVC cameras. The .mod file history with Premiere Elements (any version) is problematic. In some instances, the user needs to rename the file extension from .mod to .mpg before it can be imported, but not always. But, the .mod widescreen comes packaged with the aspect ratio dilemma, presenting as 4:3 rather than 16:9. The classical argument is whether Premiere Elements does not recognize a .mod file's 16:9 flag or whether the 16:9 flag got lost.
There used to be a utility contributed by an user to handle the file extension and/or aspect ratio issues. Now, the general fix is to import the file into Premiere Elements (in your case 11) with Add Media/Files and Folder/Project Assets. And in Project Assets, you right click the file, select Interpret Footage, and go to the Pixel Aspect Ratio section of the Interpret Footage dialog where you
(a) dot the Conform To:
and
(a) set the Contorm To: field to (in your case) D1/DV PAL Widescreen 16:9 (1.4587)
Once you are in the program and have the file on the Timeline, if any black edges, you can click the monitor to bring up the image's bounding box. Then drag on a bounding box handle to scale the image just to the point where the black edges are gone.
If you ever need the Adobe Premiere Elements Forum, maybe bookmark this link
Premiere Elements
You should expect to have this issue with any .mod widescreen file that you obtain from your Canon FS200 camera.
ATR
Add On...If you are depending on the program to set the correct project preset, you may want to check into what it is setting based on the properties the first file you drag to the Timeline. A manual setting of the project preset may be in order. Please see
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting

Problems with IPhone 4S and pop email

Hi
I'd be very grateful if someone here is able to help me
I recently bought an IPhone 4S and am having problems with the two pop email accounts I need to put on it.
When I use these settings below (sent to me by my web hosting company) I get the message
The POP server "mail.myemailaddress.com" is not responding. Check your network connection and that you entered the correct information in the "Incoming Mail Server" field
When I try and send out emails I get the message
Cannot Send Mail
The connection to the outgoing server "smtp.myemailaddress.com" failed
I've also had the message
CANNOT SEND MAIL
a copy has been placed in your outbox. The recipient (email address) was rejected by the server because it does not allow relaying.
Settings I've put in are
Pop Account
Incoming mail server
Host name mail.myemailaddress
User name my email address
Password my password
Outgoing
SMTP smtp.myemailaddress
Advanced
Use SSL off
authentication - password
server port 25
I've also tried using port 26, port 110 and port 995 with SSL enabled and no luck with any of them
I've contacted my web hosting comapny but they can't help so anyting suggested here will be very gratefully received

Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org>

Problems with iPhone 5 and IOS 7

Since yesterday my iPHone 5 has been turning off and would only turn back on when I connect it to the charger. It has been doing that since this morning which lead me to restore the phone. First I tried restoring it to my latest backup and that didn't work. Then I tried restoring it as a new phone, which some what worked, but it is not allowing the backup to restore my data & information or do anything. I started logging back in to all of my apps or use my iPhone but the phone keeps rebooting itself. Now the I am dealing with the phone turning off on its own and will only turn back on when I connect it to the charger except it is not turning back on completely. Now my phone will only turn on to the white screen with the apple logo, go black, and repeat. Should I just give it a day and allow Apple to fix the problem or had anyone found a solution that actually works. Has anyone gone to the Apple Store to receive help and was there any success in to fixing the problem? I hope this is not some April fools joke.

Hello Alexander G92.
The following Knowledge Base article provides some great steps for troubleshooting both issues you're describing:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Since it seems the white screen is the most current issue, these steps will help:
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
My issue is still not resolved. What do I do next?
Contact Apple Support.
If that issue is resolved and the phone continues to require you to connect it to power to function:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When will apple fix the bending problem with iPhone 6 and 6 ?

Does anybody know when new batches of the iphone 6 and 6 plus ,without the bending problem (bendgate), will be released ? I wanted to buy the iphone 6 but id rather wait till they fix the bending problem.

theatreus wrote:
I would like to calmly and rationally talk for a moment. On the internet and with people so invested in a company's products that can be hard to do. I find it very irritating reading people saying it is a hoax while I'm sitting here with a bent plus myself. First off, most people don't take major mainstream news companies seriously anymore. So CNNMoney isn't where anyone needs to be researching. However there are multiple other people who demonstrate this problem. So check YouTube and remember you'll find what you search for. So, if you search for iPhone 6 plus doesn't bend you'll find videos of people trying to prove it doesn't bend. It is getting ridiculous, XBOX VS PLAYSTATION, Creationists vs Evolutionists, iPhone vs Android. Seriously, I have a friend with an HTC One M8 and another friend who just got the regular iPhone 6. I told the guys about the reasoning behind the bend. "All aluminum bodied phones do it" my iPhone friends says yep that's true and my HTC friend comes over and asks me to bend his phone. I said no at first because i was afraid i might actually break it... He never put a case on his phone btw... He talked me into it and I couldn't bend it at my full force i barely saw it arch. After much more research I found out why that might be. THE ONE THING APPLE KEEPS PUTTING OFF. The screen on high end Android devices is Gorilla glass very hard to break and hard to bend. Maybe it is time I go back to Android. Logically they have better phones when you don't think about if its Apple or Android. Well I am sure I will get hate messages and grammer corrections and really intelligent comebacks but I don't care honestly.
<Personal Information Edited by Host>
Prove you have a bent Plus. Post a picture, but be advised, I work for a technology company and if you post a picture of a bent phone that can be easily found through Google, I'll report you.

A problem with my camera and accelerometer of my e...

I have a proplem as my phone camera and acelerometer doesn't work any more after I setted up some programs then I thought it may be some kind of viruses affect my mobile so i formatted it and the memory card but it still not working so please someone help me as i don't now what i have to do as in here in egypt there is no technical support for such phones

There is a backup plan after doing the Restore. Read this.

Problems with iPhone 3G and iPod Touch with Car Stereos

There are three cars in our family, and every car as a stereo with built-in iPod interfaces. Car 1 has a Pioneer system, Car 2 has a Kenwood, and my car has an Alpine system. I can't hear any audio when I connect an iPod touch or iPhone 3G to the Kenwood and Pioneer systems. They can perform functions on the iPhone/iPod touch, such as change songs, randomize songs, repeat songs, etc, however, there is no audio. 80% of the time the Alpine does the same thing; 10% of the time an error is displayed on the head unit; and 10% the iPod Touch/iPhone works perfectly.
All three systems can operate my iPod Nano correctly without any problems at all. Because the same problem occurs to all the stereos and because the iPod Touch and iPhone are basically the same minus phone capabilities, I am beginning to believe that the problem is with them and not the stereo systems. Has anyone else had this problem? If so, how can I fix it if it is fixable?

Which Touch (first or second generation) and which iPhone (2G or 3G)?
And what generation Nano are you testing with.
Your auto systems may not be compatible with the newer generation model iPods/Phones.

ITunes 11 sync problems with iPhone 5 and ios 7

I just installed itunes 11 and it iTunes will no longer sync with my iPhone 5. It would say that it was syncing and then the new files would not be transferred. I uninstalled and re-installed. All of my files were present in iTunes. I would try to sync again and now it tells me I need 500 MB of space to complete the sync I am only trying to sync 9 new songs. No way its 500 MB. Besides the bar at the bottom of itunes says I have 3.2 GB of space. Is anyone else having trouble with the new iTunes?

Ok folks .. here is the solution that has finally worked for me. After spending over 45 days on and off the phone with Apple support, this is the work around solution for the ibooks.
Set your IPAD as new and go through that whole set up process. Plug in your device so it can communicate with iTunes. When you load your books from iTunes to the IPAD do not synic the first time. You will have to drag and drop from iTunes the books/music you want loaded. After you manually do this, the synic seems to work fine.
Also things I have found. By dragging and dropping the volume of books I have. It took less time to load on my IPAD then it did trying to synic and waiting over 24 hours to load in IPAD (at which time you can't touch your device). It was during this huge file load that the Ibooks App/iTunes/Cloud and whatever other Apple software all talk, that the books being loaded start to go squirrely and go into limbo.
Here is the problem. When you get the message "waiting for files to copy", itunes and your device are having an issue. So files that iTunes thinks it has copied over, actually go into limbo and sit there greyed out and won't work on your device. When you try to re-synic again, iTunes says "hey! I have already copied these over" and will sit there on "waiting for files to copy".
A way to fix the files that are in limbo, delete your app and re-download it. The files that moved over from iTunes to your device will still be there, however, the files that are in limbo will disappear. This should stop the synic issue ... or it will identify that there are issues with some of your files.
Is this a great fix ... nope!   I pushed and pushed to be allowed to talk with someone from DEV and got stonewalled. I even brought in their Customer Support from Corp Head office and got absolutely no where.
BOTTOM LINE: iTunes and your devices can not handle a huge transfer of files from iTunes to the device and it creates this limbo "waiting for files to be copied". I find this ironic, because I have never had this problem when it comes to my music (transfering from iTunes to my IPOD), however, I haven't synic that device in awhile, guess i am scared it will do the same crap.
I also got Apple to acknowledge that when they test out their new software upgrades and devices that they ONLY test with iTunes Store only products (ie: music/books/apps). Infact, Apple DOES NOT test any outside source materials. I found this rather pathethically sad, since 99.9% of the users of any devices get their music/books from sources OTHER then the Apple Store. This means that a file that USED to work for you (example: a song) and was loaded on your device fine before all these software upgrades in Nov/2013 might not work anymore because of a change they have made in their software.
Last conversation I had with Apple (both Support and Customer Service) was them telling me that DEV was looking into the problem but did not have an ETA on when a fix would happen.
Also keep in mind, I found that even with a 128kg AIR, it doesn't like to hang alot of books.   I found that at around 3k in books, the device starts to freeze up. This contradicts the Apple concept, that the device can hold as many songs/books as you want, until you reach the max room available on the device. I can clearly tell you this statement is infact false. The device does not like to hold that many files and it starts to delay on you (quite noticeable) at 3k.
So, that in a nutshell has been my experience with Apple Support. 45 days later, I have reset my Air 10 times, tried to load all my books (at one time) 9 times, to finally find that the only way to get them in was a drag and drop the alphabetic (one letter at a time) and let it load on the IPAD before I would drag and drop more. The synic problem doesnt happen anymore, I had to eliminate 2 books that itunes just would not send over to the IPAD even though there was nothing wrong with the file. Am I happy?   NOPE ... talk about bait and switch.
Consumers beware ... Apple doesn't necessarily deliver what it says it will.

Problems with IPhone 5 and File Sharing with ITunes

I am using an app that let's you create ringtones. Once created you are supposed to be able to see the songs in the file sharing part of the apps tab on IPhone device on ITunes. However, I can't scroll down to see my files. I can see the part that says apps that allow file sharing, but if I click and arrow down it only moves on the left part of the screen and changes the device to Genesis. I recently purchased a Mac, and this is the first time I am using ITunes with Mac and have this problem.

I am using an app that let's you create ringtones. Once created you are supposed to be able to see the songs in the file sharing part of the apps tab on IPhone device on ITunes. However, I can't scroll down to see my files. I can see the part that says apps that allow file sharing, but if I click and arrow down it only moves on the left part of the screen and changes the device to Genesis. I recently purchased a Mac, and this is the first time I am using ITunes with Mac and have this problem.

Problems with Iphone 4 and IOS 5

My iphone 4 was updated to IOS 5 and Itunes updated to 10.5. Since then I have had issues with new apps authorizing with Itunes and one app (Geocaching) in particular will not work or update. Any ideas?

I've had the same problem since 7/26 with iOS4.3.3, and it got worse when I upgraded it to 4.3.5!! What can be worse than having a phone battery that lasts <6hrs (from 100% to 0%!!!) while travelling?!!! and it's uncomfortably hot.....
I have turned off all the data, 3G/Wifi <as I'm travelling>; stop all the push mails / notifications/....; checked that I've closed all the apps & web pages;...and even put it in airplane mode....but it's still not working properly.
who can help us????
I'm trying to reduce the # of apps by 80% and to switch off the MS exchange mail a/c. the phone seems to be cooler now, but will see if it works.

MAJOR PROBLEMS WITH IPHONE 3G AND MICROSOFT EXCHANGE!!!! PLEASE HELP!!!!

Ok,
My exchange server at work was synced to my iphone and has worked with no issues. I then exchanged my phone because there were issues with my bluetooth not syncing properly. So with this new phone, it prompts me to enter in my exchange server password every few days. I contacted my IT department as well and microsoft to get this issue resolved because I assume that there were issues with the exchange server. They were both able to see an event viewer and it showed that my iphone was attempting to log in numerous amounts of times, which locks out my account after 3 incorrect log ins. Even when I erased the exchange account from my phone, it still showed that the phone in the event viewer was trying to log in over and over again. I then did a master clear and restore and the process was removed in the event viewer. So then I called my IT department to unlock my account after I cleared everything. I was able to sync everything again with it working properly. Now its a day later and the my exchanger server prompts me to enter in the password AGAIN and my exchange account is locked AGAIN because the event viewer at work is showing the same issues. Is my Iphone not saving the password correctly? What do I do? My IT department even created a dummy account to see if a new account would fix the issues but yet no cigar! HELP!!

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

Syncing problems with iphone 3g and dell computer

Whenever I connect my iphone to my computer, it recognizes it as a camera, not as a phone, and it asks me if I want to use microsoft word or another random program to see photos. itunes doesn't recognize it at all. How do I get itunes to recognize it?

A couple of things that might help out.
Open computer management by clicking on start and right clicking on my computer, then choose manage.
When the computer management window opens, expand services and applications on the left.
Click on services and see if Apple Mobile Device is running on the right.
If it is not running, or is not set to automatic, try starting it.
Also if apple mobile devise is not installed or will not start, this article might help out uninstalling and reinstalling itunes.
http://support.apple.com/kb/HT1926?viewlocale=en_US
If the apple mobile device is installed and will just not start, try uninstalling your security software.
Once uninstalled, restart your computer.
Once the computer is restarted, open computer management to see if apple mobile device will start.
Hope this helps.

Problems with iPhone 6 camera and snapchat

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