Problems with iPhone & App store after visit to China.
I live in the US and took my iPhone to Beijing for the past two weeks. I kept it on airplane mode the whole time, but frequently found WiFi to check mail, etc. I also tried to update a bunch of Apps as updates became available, but was unable to. Also, my App Store app auto converted to Chinese, which I can't read. No problem, I though. I'll just update when I get home. Now I'm back in the states, but the app store won't return to English and still won't let me update any apps.
I've tried turning off/on location service as well as closing and re-opening the App Store application, to no avail. If it means anything, my wife is now in Hong Kong and using the same apple ID as I use on my iPhone.
Any ideas?
Go to Settings, iTunes & App Stores. Click on your Apple ID and log out. Log back in and see if it has changed, and if not, then after tapping on your Apple ID, click on View Apple ID, after entering your password, it will bring you to the page to change County/Region and select the US store.
Similar Messages
-
Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !
Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB -
Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanizeYou are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
Hi, I have a macbook air os x 10.9.5 and I have problems with the app store. It doesn't open anyway. so, how can I install it again or update. I have problems with preview too, the same, doesn't open the application
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
HT204266 Hi, I have a problem with my app store. It doesn't open. Can you help please ?
Hi, I have a problem with my app store. It doesn't open. Can you help please ?
Morning lekogni,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
For more information on this, take a look at this article:
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
Best of luck,
Mario -
Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all
Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours. -
Does any one has the same problem ? I can't download or update any app using app store from the mobile
I am not able to download any app in the App Store. The download circle starts to spin and stops again after a few seconds.
-
Hello! I Have very much problem with contents and programms App Store! Refund please me money to account!
1.Xilisoft DVD Creator 7 Dont Work
2.Adobe Premier Editor 11 Dont Work
I fear purchase yet programms out your App Store!!!!! Realy!!!
Wery Much ''go begging'' refund money Adobe Premier Editor 11! Best Regrads,Alexandr Cherepennikov! Sorry,wery bad my english!We are fellow users here on these forums, you're not talking to iTunes Support (this is the iTunes Store forum), nor Mac App Store Support.
You've tried deleting and redownloading those programs, and tried contacting their developers ? If you have, and you haven't had a reply, then you can try contacting Mac App Store Supportv via this page : http://www.apple.com/support/mac/app-store/ -
So I am having issues with updating and purchasing apps on my iphone5. I checked my phone and computer to make sure that the correct apple id is there- and it is. However, when I go to update or purchase, I get my daughter's apple id and then cant do anything because my phone obviously isn't on her apple acct. Any suggestions?
Hi,
My "old" 3G was given to my daughter and she's unable to upload Apps like I did before from the App Store. Does she need to try all of them she want or is there a possibility to recognize those compatible or not immediately ? Is there a better way to do it by associating the Iphone 3G to the laptop and upload from there ? Thanks for your reply. -
I dislike how the app store works and I'm hoping you can take my suggestions and change it. I really dislike how buying an app works. It is too easy to buy stuff, and would be nice to have a verification before the final charge gets put through. Also, there should be a simple easy way to view Apps that have already been purchased. I should be able to go to my account and see a list of all the Apps I've purchased by date. I should be able to click on each App from that list and redownload it if I want. I have a MacBook Pro laptop, and iPod touch, and an iPad and it's a super pain sharing apps from the iPod to the iPad because of how your App store works. We really like the concept, it just needs to be a LOT more user friendly. If you allow people to redownload stuff and to share stuff from one machine to another, then you should make it easier for them to do so. BTW in our household we have 2 MacBook Pro laptops (a 15 in and a 17 in), a Mac mini, an iPod touch, an iPhone, and 2 iPads. I want to be able to use my music and Apps on whatever machine I'm using, so the sharing is critical for me.
Everyone in here are users like you, volunteering their time to answer questions. Please use the http://www.apple.com/feedback link to submit your formal request/complaint.
thanks
jason -
What can I do I have gotten the security problem solved so when can I start back downloading my free apps. And do I have yo give my credit card information in order to download free apps
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
For the credit card, how was the account created ? Unless the instructions on this page were used when creating the account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used to download any item from the store. If you do enter credit card details then you should be able to remove it afterwards : http://support.apple.com/kb/HT1918
Message was edited by: King_Penguin -
Having problems with my app store and i tunes
I am having trouble accessing my app store because it says that it cannot connect to I-tunes store
so what have you done to troubleshoot thus far?
-
Serious problems with iPhone 5 camera after iOS 7.0.3 upgrade
Problem with the camera or its related application: sometime freezes, showing the image field all black or blurry and it does not respond to any command, or purple bands appear (I am not referring to the effect of "lens flare", but to big purple stripes that cover part of the image!).
Similar problem here. The camera can focus on macro but nothing else. The camera is almost useless now. I made an appointment with Apple, brought my phone in and they said they can't do anything about the camera. They said I'd have to get a new phone. That's rediculous!!
-
Is anyone else having problems with the App Store?
I'm trying to get free apps from the App Store but every time I do it takes me to the billing page. I don't understand why! Pls help its frustrating me! :/
Unless you created your account using these instructions, you account has to included valid payment method, even for free apps. Is there a valid payment method?
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Hi. I own Pages 08 and Rapidweaver 4, both of which are not the latest versions. The latest versions, Pages 09 and Rapidweaver 5 are both in the App Store. However, the App Store says that both programs are installed on my Mac, even though, as I said, I have older versions. Because the App Store thinks I have both programs, it won't let me buy them. I have no need to buy the newest versions from the App Store right now but I might in the future. I'm wondering if I should contact Apple, although I'm not even sure whom I should contact there. I posted here because there doesn't seem to be a forum for the Mac App store. Should I call Apple on the phone? Any ideas?
Thanks.I just found out that there is a forum for the Mac App store so feel free to ignore this thread.
Maybe you are looking for
-
Error running reports with new OMS
Hello All, We had a bunch of reports scheduled in Grid Control. After migrating to a new OMS on a new server, reports are not being sent anymore. I've done some tests and the error I see is this: This is a scheduled report. The most recently generate
-
So does know how to get it backk?? Cause its really annoying me, it has been this way for a while and because its disabled thta means i cant update anything or get any apps, even the free ones! All my friends are donwloading thing and they say "why d
-
Warning: 7.4(92) breaks firefox 2.0.0.8/11 - osX 10.4.11
Having 'updated', neither 2.0.0.8 nor 2.0.0.11 firefox will launch without crashing. Stack trace in the crash reporter logs points to QT: PID: 603 Thread: 0 Exception: EXCBADACCESS (0x0001) Codes: KERNINVALIDADDRESS (0x0001) at 0x1a174ff8 Thread 0 Cr
-
Java.lang.StackOverflowError Error?
I have added a EJB diagram with two tables from HR database and created Java Serice Facade and call findall method in once of the business method (getDepartmentsFindAll). I am getting the the error below when I run the java service facade. Please hel
-
Lv 2009 screen grabs nxt 2 light vi
Hi all, Could someone with LV 2009 be able to screen grab the vi code panel for the NXT rgb light, I'm interested to see how the vi is constructed. cheers Nick