Problems with iTunes 7.1.2 : Missing Contacts Info
Problems with iTunes 7.1.2 : Missing Contacts Info !
I synced my iPhone 5s (running v 7.1.1) to my late 2010 MacBook Pro 13" (OSX 10.9.4) using iTunes (can't remember exactly which version of iTunes, but whatever was the latest around the end of May 2014).
Subsequently, I upgraded my iPhone 5s to v 7.1.2 and also upgraded iTunes to 11.3.1 (2), then synced my 5s to my MacBook Pro.
Following this, on both my iPhone and on my Mac (I don't use iCloud), many of my Contact details had reverted to a much older version, and most of the information under the "notes" field in each contact was missing.
Is there a way to revert to the prior version of iTunes (7.1.1) or otherwise restore this missing information? There is critical information in my Contacts that has now ceased to exist!
Often in upgrading the OS, QT or FCP for some odd reason QT will get knocked slightly off kilter. Before doing the step back to 6.5.2, try a complete QT reinstall.
This is how:
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
FWIW, FCP4.5 can run without issue under 10.4.x and QT7, but it is VERY stable under 10.3.9 and QT6.5.2.
Good luck.
x
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Plawexki wrote:
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Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
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This is a user to user forum - not Apple. Contact them http://www.apple.com/support/itunes/contact/
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First off great job with what you have done. I have some suggestions below. One which you have done but want to ensure you know the full list of apple programs that may actually be in your system. So you can remove them all. Below is the first link to assist you as well as a text list of those Apps.
Removing iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
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*Download and reinstall iTunes
http://www.apple.com/itunes/download/
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Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
also
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421 -
Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
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If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2
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