Problems with iTunes, Airport Extreme and external HD

Hi guys,
I am having difficulties playing back films and TV shows which have been downloaded from the iTunes store to a iomega HD which is connected to an apple extreme. During the download, everything looks right and I can even watch it from the iMac (while downloading), from which I purchased the media. But then, once download is complete, I only see the name and generic file symbol for that particular media and I cannot play the media on the iMac or AppleTV and the cover image has disappeared. This does not happen when the external HD is directly connected to the iMac.
I would appreciate some help, if possible. Thanks in advance.

Look in this thread for some insight
http://discussions.apple.com/thread.jspa?threadID=1155412&tstart=0

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Problems with Bonjour, Airport Extreme and OS 10.4.3

I have a networked, HP Photosmart 8450 printer. The printer was connected to both an iMac 20" and PowerBook G4 15" running OS 10.4.3. Yesterday, I lost the ability to print from the PowerBook. I have identified it as a problem with my Airport Extreme connection.
The iMac can see the printer just fine, and it shows up using Bonjour when I browse printers in the Printer Setup Utility. The PowerBook, however, cannot see the printer - that is, it does not show up in the browser, but only when I use the Airport connection. However, when I connect the printer to the PowerBook via USB, or when I plug a network cable in to the PowerBook, it sees the printer immediately using Bonjour.
It appears, then, the problem is with my Airport Extreme card. Has this issue been identified by anyone else/Apple? Perusing the discussion boards, it seems others have had this problem.
PowerBook G4/iMac Mac OS X (10.4.3)

Thanks for the response, however, my question remains: I'm wondering if anyone else with an Airport Extreme ("b" version) and OS 10.4.9 installed has a problem using Admin Utility 4.1.1 and/or Airport Setup Assistant 4.1.1? Specifically, the problem is, after resetting the Airport Extreme, I was able to set it up using the Setup Assistant (establish the network, set the password), but thereafter, it does not show up in the Admin Utility at all (but the Extreme's lights flash as it is being accessed) and in Setup Assistant, it shows up, but there are "errors" when trying to change settings. It is very odd.
When I was running 10.3.9, I had had no problems setting up/administering my Airport Extreme. Suspecting the Extreme itself, I even had an Apple Genius inspect it at the Apple store, but it was pronounced in working order. I might try to check the Airport card inside the G4 (by trying it in a friend's G4). If this communication problem is not shared by anyone else (ii.e., a software issue), it could be my Airport card.

Setup Problems with New AirPort Extreme and Dell Desktop XP with ethernet

I have a Dell desktop computer at home with a cisco cable modem connected to Comcast. I am trying to setup a new wireless network using new AirPort extreme so that new iPad can use wireless.
Connections seem to work but when running the AirPort Utility, it doesn't find my base station. The Dell doesn't have wireless. Does the Airport Utility only work via wireless? Or can it work across the ethernet connection?
I'd appreciate anyone's help.
Thanks.

Hello VL Crew. Welcome to the Apple Discussions!
Does the Airport Utility only work via wireless?
No, the AirPort Utility will work whether your computer is connected to the 802.11n AirPort Extreme Base Station (AEBSn) by wire or wireless.

I'm having a hard time setting up my external hard from with my AirPort Extreme and Time Machine Backups.

I have been using a Mac Mini with an external hard and Time Machine. I bought an Airport Extreme and have had problem setting up the hard drive using the USB port on the Airport Extreme. I also just recently bought a Mac Book Air and hope to have both computers back up to the external hard drive using Time Machine and Airport Extreme. I have been using the optical drive from the Mac mini to load programs into the Mac Book Air. I think I'm just getting confused in Finder. I am just not seeing the hard drive. I ended up plugging the hard drive back into the Mac Mini and that is work fine again. How do I setting the external hard drive up to the AirPort Extreme and use for both computers? Or at least to start with the Mac mini.

It's critical to understand that Time Machine (TM) stores backups differently between local and network drives. That would mean the TM backup on your locally attached USB hard drive will not be directly useable when it is connected to the AirPort Extreme Base Station (AEBS). There is a way to copy a local version to a network version, but it is not fool-proof. When you do connect this drive and point TM to it, TM will start a brand new backup, leaving your existing backup as is.
If your current backup is critical to you, you may want to consider getting a second USB drive to attach to the Extreme and use your existing one as a backup ... or use TM's multi-backup process to backup to more than one destination drive alternatively.
So, at this point, you may want to make a decision on how you want to go forward to help provide a solution for you.
To directly answer your question, when you go to select a destination for a Time Machine backup, the drive(s) that show up under "Backup Disks" are those that TM already recognizes and has backed up to. Those listed under "Available Disks" are drives (either local or on the network) that TM can back up to.

Help With Airport Extreme and External Hard Drive

I just purchased the Airport Extreme and I couldn't have been happier. I have attached my western digital external hard drive, but I have run into a slight problem/dilemma which I'm hoping someone who is apple savvy can help me out.
I live in a house with a couple of other guys and so I put all of my movies and media onto the hard drive so we can stream it throughout the house, but how do I make sure that someone won't accidently delete the files (The copies on the hard drive are the only ones I have)? I have tried to right click "get info" and change the sharing & permissions properties on the folders that I don't want deleted, but it doesn't save the changes or even allow me to select another option other than Read & Write. I formated the hard drive with the disk utility before I connected it to the AirPort so I know that it has nothing to do with the format of the drive. I also tried to create different user accounts for each roomate so that they could view the files (Read Only) but I get an error message explaining that if I continue, the contents of the hard drive will not be accessible. I'm sure its something simple but I'm obviously missing it.
Thanks!

Airport Utility under Disks/File Sharing has guest access rights.

Using an external hard drive with an airport extreme and HP computer

- I recently bought the airport extreme, and also bought a Seagate external hard drive for my music files. I can see the hard drive on the airport utility but cannot access it or find where to access it. I am using an HP computer with windows 7.
Help please!

The AirPort Extreme cannot share out the attached Seagate USB hard drive if it is formatted in NTFS or ExFat. Please check to see that it is formatted in either FAT32 or HFS+ (Apple format).
If it is already formatted in either of the latter two formats, then verify that the AirPort Utility can properly identify the hard drive by using the AirPort Utility for Windows.
Finally please checkout the following Apple Support article for details on accessing this shared drive from a Windows PC.

Airport Extreme and external HDD time capsule issues

I'm going to try to provide as much information for you so that you can recommend a fix to the problem.
1. I've just become an Apple owner and also purchased Airport Extreme (AE) a Belkin USB (4 port) hub and a Seagate GoFLex, 1.8T external HDD.
2. My system:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B04
SMC Version (system): 1.69f1
Serial Number (system): XXXXXXXXXXXXXXXXXXXXX
Hardware UUID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Sudden Motion Sensor:
State: Enabled
3. Attached to the HUB is HP 6280 printer and the Seagate 1.8T GoFlex external HDD.
4. I did configure the AE and my internet connect is working spot on.
5. The AE recognizes the HP6280 printer and it works fine.
Here's where the problem starts:
When I open Time Machine to configure Time Capsule I cannot get the AE to add thGoFlex external HDD drive to the WiFi.
Do I have reset the AE to default setting and start all over? Is there another way to add the GoFlex to the AE so it recognizes it; then, I can run the set up program for the time machine and have wireless capability.

New2Guitar wrote:
When I open Time Machine to configure Time Capsule I cannot get the AE to add thGoFlex external HDD drive to the WiFi.
I hate to have to tell you this, but backing-up with Time Machine software via an Airport Extreme is "iffy" and +*not supported by Apple.+* See [Using Time Machine with an Airport Extreme Air Disk|http://web.me.com/pondini/Time_Machine/Airport.html] (or use the link in *User Tips* at the top of this forum).
By the way, a +Time Capsule+ is a wireless router, similar to an Airport Extreme, but a bit larger and with a hard drive built-in, and Time Machine backups to it are supported. In fact, that's the main thing the Time Capsule was designed for. See: http://store.apple.com/us/product/MC344LL/A/Time-Capsule-2TB?fnode=MTY1NDA0Mg&mc o=MTMzNzU2MjI

ITunes + Airport Extreme w/ External HD Download issues

I currently have a wireless set up that includes an Airport Extreme (the model right before Apple came out with the dual 2.4GHz and 5GHz bands), a Lace 500GB 7200RPM HD which is where I store/download too from iTunes. My question is this. Why is my download speed so much slower when I have my HD plugged into the Airport Extreme and faster when I unplugged the external HD from the Airport Extreme and plug it into my MacBook Pro (average time to download 1 TV show is over 7 hours if HD is plugged into Airport Extreme)/(average time to download 1 TV show is roughly 20 minutes when HD is plugged directly into my MacBook Pro? I was thinking about buying a Time Capsule, but if the speed is anything like what I am getting now downloading from iTunes, I really dont want to mess with it. Any suggestions?

I currently have a wireless set up that includes an Airport Extreme (the model right before Apple came out with the dual 2.4GHz and 5GHz bands), a Lace 500GB 7200RPM HD which is where I store/download too from iTunes. My question is this. Why is my download speed so much slower when I have my HD plugged into the Airport Extreme and faster when I unplugged the external HD from the Airport Extreme and plug it into my MacBook Pro (average time to download 1 TV show is over 7 hours if HD is plugged into Airport Extreme)/(average time to download 1 TV show is roughly 20 minutes when HD is plugged directly into my MacBook Pro? I was thinking about buying a Time Capsule, but if the speed is anything like what I am getting now downloading from iTunes, I really dont want to mess with it. Any suggestions?

Airport Extreme and external HDD - cannot be found under Windows (XP/Vista)

Dear All,
I am about to loose it. I have an Airport Extreme (7.4.2), most recent version (802.11n)connected to my cable modem. Attached is a 2TB HFS+ Formated HDD. I have a number of machines. My primary machine is a Dell XPS with Vista and MacDrive installed.
Now: On my AirPort utilities through the Dell the different HDD's connected via USB (I have tried half a dozen) are all visible. They are shared and I have tried all options, e.g. "with Disk Password" etc, tried to give and deny access to guests etc.
I have tried various things incl. switching off the firewall has not been a success either. I am basically ready to buy a Mac now, but I am worried that the problem will persist for all my Windows based PC's.
Who can help with a step to step guide? tried the TCP/IP settings on the XP machine as well (entering the IP address of both Airport Extreme and Express).

Hi!
I've got the same problem as of Friday when I upgraded my Notebook from XP to Windows 7.
It does not recognize the HDD anymore, neither on the Windows7 Notebook nor on 2 different XP- PC's.
I disabled the password functionality and removed the HDD several times, no change.
When I look to the data volumes overview in the system settings, all internal HDD's and the CD partition of the Toshiba drive are shown. The HDD partition of the drive is shown as "non allocated".
Is there any workaround to get access to the data????
Best regards,
Helmut

PROBLEM with new Airport Extreme

i just bought the new airport extreme and what was supposed to be a simple setup process has taken longer than 10 hours!
please help!
i have 3 computers.
2 are macs, they will be using wireless. 1 is a PC, which will be wired to the airport extreme.
the airport extreme is connected to a VOIP router, which is then connected to the DSL router.
i have always used my old airport extreme without issues, but because i want to connect the PC as well, i must ditch the airport express in favour for one with LAN ports. hence, the troublesome airport extreme.
it doesn't work.
none of my computers can recognize the new network. (even though i've established one, with passwords and everything)
the router flashes amber - internet works, but not wireless.
the router periodically flashes green - ironically, nothing works then!!!!
please help!!!
EDIT: DIAGRAM
1. WHEN IT WORKED:
INTERNET --> PROVIDER ROUTER --> VOIP ROUTER --> AIRPORT EXPRESS --> MAC 1, MAC 2 (WIRELESS)
2. WHEN IT DOESN'T WORK:
INTERNET --> PROVIDER ROUTER --> VOIP ROUTER --> AIRPORT EXTREME --> MAC 1, MAC 2 (WIRELESS), PC (WIRED)

It appears to me that you may possibly have sever conflict issues as well as maybe not having the Network confiqured correctly.
I have a 3 story OLD VICTORIAN and I am using the Old Airport Extreme Base and have expierianced NO PROBLEMS at all.
If I may suggest a different approach.
Try to start from scratch.
SHUT EVERYTHING OFF.
Run an ethernet cable from your Internet Service Providers MODEM to the WAN port of the Airport Extreme Base
Set it up DHCP and you want the Airport to distribute IP's
use the Airport setup assistant and Airport Admin Utility.
Using 2 Routers in the mix unless you have ony one the main to distribute the IP's, IF you have 2 Routers and they are both set up to distribute the IP's there is your problem.
The New Airport Extreme Base is far better then the older model and you shouldn't need another router in the mix at all to get the coverage of your entire house.
Take the Netgear clear out and use the Airport Extreme and the Expresses as you had them before. There is a very good possibility that you will need to do evrything one at a time and step by step.
Do not just plug everything in, and turn everything on and expect it to work. Do everthing step by step with all security disabled to begin with.
Be sure when you do your system reset that you start by powering up the MODEM 1st and wait for it to acquire the signal before you power up the Airport Extreme and again you must wait for it to acquire the signal. You can use the LAN Ports for anyyhing you need HARDWIRED. If you don't wait and do things in the proper order you will have problems, I can't stress enough that it must be done in the proper sequence. Have a look at the Paperwork of either the Netgear's Yellow Phamplet or the Booklet that came with the Extreme to bear out what I explained on the sequence.
Don

Problem with my Airport Extreme Base Station (old model)

I have two computers connecting to the internet with an old AEBS via ethernet. One is a Powerbook G4 and the other is a MacBook Pro. Since performing a software update this morning, the older machine stopped being able to connect to the base station wirelessly (the MacBook is fine though). The error message I receive is "There was an error joining Airport network". I am able to connect to other unsecured networks in the area so I don't think there is a problem with my Airport card.
I connected my Powerbook directly to the base station with an ethernet cable. While doing so I was able to access the internet and Airport Setup Utility but once unplugged I was still not able to connect wirelessly.
I have tried restarting the base station both via the utility and by unplugging it. I have also restarted my Powerbook multiple times.
Any suggestions would be greatly appreciated.

Sorry, should have asked exactly how old your PowerBook is. Apparently the faster AirPort Extreme card didn't hit the market until early 2003. Find your PowerBook "Specifications" by clicking on that link above in the Apple website menu bar. Picking at random from the list, the 1GHz model released Nov 2002 didn't have an AirPort Extreme card, but only the AirPort card, which means the slower speed 802.11b wireless. The two PB models released in Jan 2003 both were AirPort Extreme models.
You'll be able to use the PB, just open AirPort Admin Utility and change your network "Mode:" selector (at the bottom of the panel) to "802.11b/g Compatible" from 802.11g Only.
Message was edited by: myhighway

Speed problems with new Airport Extreme

Hi,
I just bought the latest Airport Extreme, and am using it as my router directly from my internet provider, a hole in the wall, with a normal cable between.
If I hook the cable right to my computer I get between 500-800 Mbit speed, all the time, rock solid, so my internet connection is very good!
Now, when I hook it up to my new AE, it works fine most of the time, or let's say 70% of the time. The other 30% the speed drops down to roughly 20-50 Mbit from the normal 250-400 speed when using the AE. Itäs not only that the speed drops, all my streaming devices stop working. I have three wireless speakers and an Apple TV. Normally it all works fine... but suddenly they all stop working, and that is when the router (AE) drops in speed.
Sometimes I have to plugg the plug on the AE, to restart it, and it works fine agaian, but sometimes ther's nothing to do.
It feels very strange that you one minute can have 400+ Mbit and then sudenly down to 20, and then back again...without doing anything at all in your apartment with your devices. I run on the 7.7.2 firmware...
Any clues?

I've got a similar sounding issue except when it happens to mine, it stays super slow until I reboot the AE. Not just changes some settings and let it update/refresh, I have to power cycle it. My internet connection isn't quite as fast as yours but it still should be a lot faster than what it is when this starts.
I have a 30Mbit connection. After power cycling the AE, it runs fine for several days. Then at some point, it gets extremely slow. Trying to load any web page takes roughly 30-45 seconds sometimes before it really seems like it starts getting a response from the server and starts downloading the page. I've tried a few pings and the requests continually time out for a while and then it will finally pick up and work.
I'm not real sure what to do about it. I'm wondering if the newest firmware upgrade has anything to do with it. I didn't see this issue until after updating to 7.7.2. May be completely unrelated but thats the only thing I can think of that has changed lately.

Setting up TC on N (5 GHz), with older AirPort Extreme and Express on B/G

Hi there,
I've done a search through the forums (and the net) to see if I can find a solution to my query, but the answer currently escapes me so I thought I'd ask outright....
I have recently purchased a Time Capsule. Previously my wireless network relied on an AirPort Extreme Base Station (one of the older white models that looked like a UFO) over 802.11 b/g which was extended by an AirPort Express (again, non-N).
What I would very much like to do is create a setup that has the Time Capsule running 802.11 N only over 5 GHz, with the AirPort Extreme connected to it over Ethernet and still running a B/G network out with the Express.
There is a diagram here, which shows exactly what I want, but their instructions are far from complete or up-to-date with the current AirPort Utility software: http://www.appleinsider.com/articles/08/03/31/exploringtime_capsule_wifi_802_11n_and_the_5ghzband.html
However, I can't for the life of me work out how to do this. If someone could help me out I would very much appreciate it.

For the TC, I suggest that you change the Radio Mode to: 802.11n only (5 GHz) - 802.11n only (2.4 GHz).
For the AEBS & AX, I am assuming that you still want them as an extended wireless network ... correct? If so, all that would need to change is the following for the AEBS:
o Connect the AEBS directly to one of the TC's available LAN (opposing arrows) ports by Ethernet. Connect this Ethernet cable to the WAN (circle-of-dots) port on the AEBS.
o Reconfigure the AEBS as a bridge. (ref: AirPort Utility > Select the AEBS > Manual Setup > Internet > Internet Connection > Connection Sharing = Off (Bridge Mode))
o You may want to rename the AEBS/AX wireless network with a new Network Name (or SSID). This is totally optional, but may prove helpful as a reminder that you only want non-"n" clients to connect to it. For example, and with absolutely no imagination on my part, you could name your TC's wireless network: My Really Fast Network, and the AEBS/AX's: My Not So Fast Network.
o Finally, you will want to be sure the the AEBS/AX wireless network is at least 3-5 channels away from the 2.4 GHz network provided by the TC. This will prevent any Wi-Fi interference between them.
The WDS settings created earlier when you configured the AEBS & AX for an extended network should remain the same.

Can i extend the range of an airport extreme with another airport extreme and use the ports on the airport extreme i used to extend the network?

That seems like a complicated question.
I have a Time Capsule (which the HD *****, but that is matter for another discussion) and want to extend the range with an Airport Extreme because I have 2 devices in one room that do not do wireless but have Ethernet ports.
The room has iffy WiFy connectivity too.
I want to know if the 3 ports on the Airport Extreme still work after configuring it as an extender rather than a router.

The thing is that I want to know if I can put the Airport Extreme at the edge of the room where the existing Base does not reach.
This will not work.
Remember, an "extending" AirPort can only extend the quality of wireless signal that it receives. For that reason, it must be located where it can receive a strong wireless signal in order to work effectively.
For example, let's say that your "main" router was on one end of the house and you want to extend the signal to reach the other end of the house. In this case, you would locate the "extending" AirPort about half way between the main router and the other side of the house.

Using Airport Extreme and External HD as Destination for iTunes Movies

I have a 1TB external HD hooked up to my Airport Extreme base station. It has 2 partitions since I only have a 160GB MacBook Pro. I would like to use the other half of the hard drive as a destination for my iTunes movie down loads, or for my aperture photos.
Is this possible?

bender031177 wrote:
How do you do it?
in iTunes > preferences > advanced, you have the option to change the +iTunes media folder location+. with the external mounted on your desktop, click on change and navigate to the external. iTunes will put all newly added content there.
if you want content added to the iTunes folder on your startup disk, point iTunes there via the advanced preference tab.
if you want to move selected content that already is in your library (on your startup disk), point iTunes to the external, select the content (e.g. all your movies), then right-click (or ctrl-click) and choose +consolidate files+ from the pop up menu. this will copy the selection to the specified location and you can delete the original files from your startup disk using the finder.
if you then want to purchase a new movie from the iTunes store, first check where iTunes is pointed, then download the file.
if you want files (e.g. music) to be added to the iTunes folder on your startup disk, temporarily point iTunes back there and import the files, then point iTunes back to the external.
JGG

Problems with iTunes, Airport Extreme and external HD

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