Problems with Itunes Connection

Someone please help. After doing an itunes update for 9.0, I can no longer connect to the itunes store.

iTunes 9 uses the Safari 4.0.3 or higher engine to connect to the iTunes Store. Even if you use Firefox or another browser, you need Safari on your computer for iTunes to connect to the Store.
Get it here: http://www.apple.com/safari/download/
Be sure to choose the Tiger version:
You'll also need Security update 2009-002 or higher.
The Intel version is here: http://support.apple.com/kb/DL817
The PPC version is here: http://support.apple.com/kb/DL818
Lastly, you need cookies enabled in Safari, at least for sites you visit. You can set that in Safari > Preferences > Security as shown here:

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Problem with itunes connect

When I go to "Edit Application" I see
"Device Requirements : iPhone and iPod touch"
My application works with cellular network and must be installed only on iPhone.
How can I change this option?

Roman Rozenberg wrote:
When I go to "Edit Application" I see
"Device Requirements : iPhone and iPod touch"
When choosing to 'Add New Application', the options for 'Select Device' are currently:
• iPhone only
• iPhone & iPod touch (2nd Generation)
• iPhone and iPod touch
(...these may change soon)
When you choose to 'Edit Application', the values for 'Select Device' are fixed according to what was selected when the application was created/added as new. You can't change/edit this value here or via 'Update Application'.
It would appear that if you wish to change that selection you should remove the app from the store and upload as new...you might also try contacting the Reviewers and ask to have it changed and see if they will help out.

Every time I try and update my iphone 4 to ios 7.1 in iTunes 11.1.5 it says "connection reset" even when there is no problem with my connection

I have an iPhone 4. I use iTunes 11.1.5 on my Mac. I am trying to update to ios 7.1 through iTunes, but every time I do that, I get a "connection reset" error, even when I know there has been no problem with my connection.
The exact error message is as follows:
"There was a problem downloading the software for the iPhone "Anne's iPhone". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later."
I have checked several times. There is no problem with the connection, and I have tried to download the software several times today.
Any help you can give me would be appreciated.

Just managed to successfully download the update, having retried five or six times. I did unplug my phone while the download was taking place (had asked iTunes to download only, not to update) -- suspect this had no bearing on it whatsoever, and that persistence is the only way here.

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

My station is listed on Itunes Radio stations, but there's a problem with the connection. Does any body help us regarding this issue? The station name is KRAL FM under the Top 40 / Pop category

I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Having connectivity problems with itunes

Hi i'm having some connectivity problems with itunes i can open up the itune folder on my desktop but it will not connect to the itunes store,
Any ideas of how I can get round this both my laptops will connect but not the desktop and of course thats where all the music is

This forum is for troubleshooting compatibility issues between Macs and Windows. Please post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=150

I'm having problems with iTunes . It keeps saying cannot connect to iTunes every time I enter my password. Very annoying.

Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.

Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.

Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

Try the following user tip:
"Invalid drive X:\" install errors

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Problems with ipod connection.

Problems with ipod connection.
I have problems to connect my ipod to computer windows 7.
When I connect I get the following error:
"We encountered an ipod, but could not be identified correctly. Disconnect and reconnect the ipod and try again."
And it recognizes the ipod when trying to go play music or videos make me the following error:
"Error while trying to copy on disk. The device is not connected."
I've uninstalled all apple applications and re-installing, as I formatted the ipod and continues to set the same error.
What else can I do?

Hello,
While your symptoms don't exactly match the descriotion, this article may be usefull in discovering if there is a setting on your computer that is causing this to happen.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

Problems with iTunes syncing with Apple TV 1st gen

all of a sudden today I am having problems with itunes 10.6.1 syncing with apple TV gen 1. Everything was fine when I upgraded itunes and iphoto 11.
Today the apple TV shows up in devices but when I try to sunc it manually (it won't start autmatically even though it is supposed to,
I get a message
If you try to sync content your Apple TV (1st generation), this alert appears in iTunes: "The Apple TV '(Your Apple TV's name)' is not responding. Check that any firewall software running on this computer has been set to allow communication on port 3689."
My firewall is turned off. I operate Lion on my laptop
Please help. seems like I had this issue before but do not remember what caused this and how it was resolved

I have a similar problem. ATV1 (3.0.2), itunes 10, connected via wireless time machine (hardwired to router) + airport express wireless extender. ATV showing in itunes menu. All TV shows, movies, music etc showing on ATV (not sync'd) EXCEPT 4 episodes of one TV show that was purchased as a series on iTunes (not on the ATV).
I have also had the firewall error - intermittently.
Have rebooted iMac. Have factory reset ATV and re-set up. Tried just sync'ing the 4 episodes I want to watch. No luck. Tried marking episodes as watched. No luck. rebooted everything. Twice.
ATV1 accesses all other info on iTunes (music, movies etc).
Infuriating.
Any ideas?
Message was edited by: CMFIELD

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

Problems with Itunes Connection

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