Problems with Itunes recognizing ITouch

I have tried about everything and I’m at point where I’m going to return my Itouch.
My computer has XP Pro and it recognized the Itouch when connected it. But I tunes doesn’t recognized it at all. I have been on the phone with Apple for over 4 hours; transfer me to a product specialist who had no idea. Now my case has been forward to engineering over a week ago and no answer yet.
Can anyone help me?
Thank you,

I am having the EXACT same issue. It's really infuriating. You say the problem may be the drivers? Could you let me know if that fixed your problem and if so, how you do it?

Similar Messages

  • Problem with iTunes and iTouch.

    Hello,
    I have my iPod Chromatic Nano which appears to work fine with iTunes, but as soon as I insert my iPod Touch, within seconds I get the blue screen, having to reboot my computer, I've tried reinstalling my iTunes yet it still doesn't fix the problem.
    Any help will be appriciated,
    Thanks.

    There is no 6th generation iPod touch.  The latest/current is the 4G.
    Have yu tried here?
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    It is unclear as to your problem. You say you can't sync. What happens when you try to sync?
    The you say it it frozen. How frozen? What shows on the screen? have you tried:
    iOS: Not responding or does not turn on

  • Problems with itunes recognizing 4th generation itouch

    Got a new 4th generation Itouch, plugged it in via USB to my computer, and itunes tries to recognize it but throws an error.  It doesn't stop beeping when connected.  Anyone one had or heard of a similar problem?

    What error? What computer?

  • Problems with iTunes recognizing iPod

    Alright, I had an iPod nano and installed the software, but then realized I didn't have Service Pack 2 and decided to install a fresh copy of XP Pro w/ SP 2. I decided to return the nano and get the 5G iPod and I have installed that software with my new copy of XP. Windows recognizes that the iPod is connected, but iTunes doesn't. I've tried pretty much everything on the support page about this problem to no avail. Does anyone have any ideas? I haven't installed the audio driver for my audio card yet, but that shouldn't make a difference, should it?

    If it helps, when I was installing the Nano, it asked me to connect it to see if it needed to be formatted. When I installed the 5G, it did not ask me this and I did not have the iPod connected during the install.

  • HT3622 Problem with iTunes recognizing 2 different iPod Nanos.

    I have an original 2GB Nano Silver (2nd Gen), and recently acquired a new 16 GB Nano (6th Gen).  After using iTunes to install Playlists on the new 16 GB Nano, and accepting the software update for the iPod, it now refuses to recognize my old Nano. ITunes version listed is 10.1.  I tried a Reset Sync History.  Automatic sync is turned off.   No luck, still cannot see old Nano.  "Help" is utterly useless.

    Problem was solved by resetting old Nano:
    http://www.apple.com/support/ipod/five_rs/nano/#

  • When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

    When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

    Hi sarahdavis0_o,
    Welcome to the Apple Support Communities!
    If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

    Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

    Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
    Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
    Elsewhere: call the phone number in the Apple Online Store
    Apple's price is $19.99, £14.00, €18.

  • ITunes, sync problem with iTunes 11.1.4

    Hello,
    I've a problem with iTunes 11.1.4. When I want to add music on my iPodTouch 5g 7.0.4, I can't find how to add the music. The button "Synchronize" is always grey.
    If I try to make anything I have a mesage on the banner at the top saying "Waiting for start the synchronization" or "Starting the synchronization" for 1 second.
    Thank you in advance for your help !
    (sorry for my English I'm French)

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • I can not resolve my billing problem with iTunes store in India

    I can not resolve my billing problem with iTunes store in India

    Hi there puttockjuan,
    You may find the troubleshooting steps in the article below helpful.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W. 

  • Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

    Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Problems with iTunes/ipad2  I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?

    Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
    Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

  • Problems with Itunes New Version?

    Problems with Itunes New Version?
    Here is a copy of the error message. Every Time I listen to a song and it end and I go to listen to a new song the Itunes Freeze up. This is on the New Version of Itunes. I have a Windows 7 32bit 3GB Ram 1TB harddrrive Space
    <edited by host>
    Thanks,
    <edited by host>
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 1
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0

    There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

  • Problems with itunes 8 and ipod shuffle gen 2.

    Problems with itunes 8 and ipod shuffle gen 2.
    I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
    When i try to drag songs directly on it, itunes says i can't
    I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
    Computer Specs
    Windows XP SP3
    384MB of Ram (works really good)
    USB 1.1 connection
    Pentium 4 clocked at 1.285 GHZ
    IPOD Shuffle Specs
    2nd Generation
    1GB (964MB)
    Version 1.0.4
    unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
    All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
    Itunes Specs:
    Version 8.1.1.10

    This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
    Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

  • Problem with itunes and iphoto after time machine restoration

    After an apocalyptic type meltdown in my hardrive the other night, I now have a new one. I have restored as much as I had backed up using time machine when I turned my computer back on for the first time. However in iphoto it lists all the different albums I have, but all the photos come up as grey squares. They are definitely on the computer as you can see them in the iphoto originals folder in the finder window.
    A similar problem with itunes. My itunes library is totally blank, with no songs whatsoever. However the songs are there in itunes music folder.
    How can I restore everything back to normal?
    Matt

    Look at Q15 here. http://pondini.org/TM/FAQ.html
    There are separate sections for iphoto and itunes.
    It has to be so complicated because Apple made TM to do too much and be too many things to too many people.. a horse designed by a committee. It has become flakey in later editions.
    If you still have the iMac you can move the files directly from the source.. you don't need to use TM backups at all.

  • I am experiencing two problems with iTunes on my iPhone 5s.

    I am experiencing two problems with iTunes on my iPhone 5s.
    Issue 1: iTunes Match
    Some song playback is merging songs. I select “Song A” to be played and midway through the song it begins playing “Song B” however when I look at my phone it indicates that “Song A” is still playing even though the actual music is not “Song A”. I searched the Apple Support Community as well as the internet and this seems to be an ongoing issue back to 2012 that has not been resolved. All of the “fixes” that are provided do not work. For example, update/sync iTunes Match, delete the song from your iPhone and re-download from the cloud or delete the song from your iTunes including the iCloud and re-download. None of which worked. I even tried to complete erase the song from my computer hard drive and restarted my computer and then re-downloaded the song and it was still not working.
    Issue 2: iTunes Preview Track
    I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

    Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
    No aftermarket apps on iphone 5s
    Latest iOS 7 on iphone 5s
    Latest itunes 11.1.5.5
    Running Windows 7 (good comp)

Maybe you are looking for

  • Dreamweaver CS3 won't boot on 10.9.5 Mavericks after restoring.

    I had to reformat my Mac Pro hard disk and then do a restore from my backup disk. Now none of my Adobe products will launch. I get this message when I try to launch: Licensing for this product has stopped working. I have no idea what's going on here.

  • Safari crash, OS 10.3.9, Safari 1.3.2

    Yes, it is an old OS. Yes, it is an old Safari. Safari crashes about once each day. Do I need to reset Safari? I do not have the money resources to upgrade to OS 10.4. I need to limp along with 10.3.9 for a longer time. Any assistance will be greatly

  • Spinning Beach Ball on Start Up of iPhoto 09'

    I have suddenly started having problems with iPhoto '09.  I have about 4500 photos in my library. I have a late 2009 i7 iMac running mountain lion with 12 gb of RAM. When I start iPhoto, it opens quickly enough, but as soon as I move my cursor I get

  • How to use standard Authorisation object?

    Hi, suppose in PFCG in a Z role suppose i have added a standard tcode (exp. VA01). Now in the authorisation field if I go to chage it it will automatically populate all maintain screens regarding that TCODE where we can maintain authorisations. Now s

  • PS CC 2014 can't start on Mac OSX "Unable to initialize Photoshop due to a Program error"

    I just downloaded and installed Adobe Creative Cloud including Photoshop CC 2014 and Lightroom on an iMac and a Macbook, both with OS OS X 10.10 (14A389). On both Macbook and iMac i get the same error when I try to start PS CC 2014: "kon photoshop ni