Problems with Itunes store and Paypal account.

Hi - Recently I was purchasing an app from the store and it said there was a problem with my Paypal account. I use that account all the time and it was in good standing and nothing changed with the password etc.
So I went to the Itunes account, edited the paypal account information as I noticed that it was showing my email address and not my paypal address. After finishing the process successfully it still shows my email address and not my paypal address (they are different). What gives? How do I fix this???

Try changing your country selection in the iTunes Store page within iTunes to the one you are using now - seems resetting the country back to itself can help. Did for me.

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Problems with Itunes Store and Youtube..

Hi,
Just wondering if anyone has had this same problem or if there's anyone who can help me out..
My iTouch used to connect to WiFi perfectly, but lately although it connects the same as always, everytime I try to go onto either youtube or the iTunes store, it keeps telling me it can't connect. Safari works fine & even youtube will work if you hit one of the "featured" videos, but I can't search for anything & the "most viewed" tab is non-exsistant.
I can't access the store at all.
As I've said, I used to be able to use all the wifi features with out any problems. I'm not sure whats gone wrong, it seems strange that safari works fine but the other two don't.
Has anyone any idea what could be wrong?
Thanks..:)

Hi Tiarna,
I think the use of these features is dependent on having an iTunes account,
check that you are signed into iTunes on your PC then resynch, might work?
If not, the usual reset - restore routine.
Dud.

Having a problem with itunes store and some other issues

ok i'm trying to edit my credit card info in the itunes store right now i put all my info down i get this message
"your credit card information does not match your bank's records. please enter a us credit card and matching billing address."
now i did all that i even went to my bank's website and looked at my statements and even put my info in CAPS like it shows on the bank statement and it says the same now my bank card isn't a credit card is bank check card (or depoit card whatever samething) and still i get the same message. it won't let me get any apps or anything
and i did try the whole
reedit it or put none and do it over and over and still nothing
now as i edit everything millions of times when i try to order something it says theres no secruity code on it so when i edit it again it goes back to credit card info is not the same as the bank's records when it is.
so what am i doing wrong?

Try this: http://www.macworld.com/article/2010185/fix-passbooks-app-store-error-in-ios-6.h tml

Problem with iTunes Match and the song "This will be (an everlasting love)" from Natalie Cole

Hello,
I'd like to report a problem with iTunes Match and Natalie Cole's song "This will be (an everlasting love)".
When I stream it or download it on another device I don't get Natalie Cole's song but another one from Maxine Nightingale (Right back where we started from).
Please tell me if you have the same problem or how I can report this problem to apple.
Thank you.

Hi,
This is a user to user forum - not Apple. Contact them http://www.apple.com/support/itunes/contact/
Alternatively if the song was purchased from iTunes, you may be able to report the problem by signing into you iTunes account on your computer. Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
JIm

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card

Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.

I can not resolve my billing problem with iTunes store in India

I can not resolve my billing problem with iTunes store in India

Hi there puttockjuan,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

Problems with itunes 8 and ipod shuffle gen 2.

Problems with itunes 8 and ipod shuffle gen 2.
I recently upgraded from itunes 7 to itunes 8 on my windows XP PC. That's when i had issues syncing my 2nd gen shuffle.
When i try to drag songs directly on it, itunes says i can't
I made a playlist and use auto fill. But when I remove it from the dock, it's either not updated, or the new songs are at the bottom of the playlist when they are supposed to be up higher. I end up having to hit auto fill twice to make it sync correctly.
Computer Specs
Windows XP SP3
384MB of Ram (works really good)
USB 1.1 connection
Pentium 4 clocked at 1.285 GHZ
IPOD Shuffle Specs
2nd Generation
1GB (964MB)
Version 1.0.4
unchecked options: open itunes when ipod is attached, Sync only checked songs, convert higher bit rate songs to 128kbps AAC, Enable sound check, Limit MAX volume, enable disk use
All those are NOT checked. Sometimes i enable disk use for seeing the IPOD_Control folder, but either way it still messes up.
Itunes Specs:
Version 8.1.1.10

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

Error 1202 with iTunes Store and Windows Vista

When I try to redeem music on iTunes Store, or access my account, etc. I receive "We could not complete your iTunes Store request. An unknown error occurred (-1202).
I have read many similar posts and tried many fixes (checked time/date on my computer, made sure LAN proxy settings is unchecked, turned off my Norton firewall, tried to access iTunes Store in safe mode, etc.). None of these worked. Please help as we would like to purchase music from the iTunes store and have done so successfully in the past on this computer.

This problem is related to having your computer, Apple device, etc
(from your current physical location) being unable to resolve/connect to
the following site/domain names and their related IP address(s).
The following table is presented to help explain/clarify this issue:
Site/Domain name | IP Address
phobos.apple.com | 17.250.237.43
deimos3.apple.com | 206.169.246.144
albert.apple.com | 17.149.240.64
gs.apple.com | 17.151.36.30
itunes.apple.com | 206.169.246.171
ax.itunes.apple.com | 206.169.246.139
If ANY of these sites/IP address are unresolvable (via PING for example)
then the ability/usability of Apple's iTunes (and the Store) will suffer.
To have yourself verify that (if) you can connect to these sites, you'll
need to open up a MSDOS/Command prompt window
and then type "ping" (without the quotes) and one of the (above) listed sites.
For example you would type the following at your command prompt:
ping phobos.apple.com (then press the return/enter key)
which (should) give you results like this:
pinging phobos.apple.com.akadns.net http://17.250.237.43 with 32 bytes of data:
Note: Anyt response other than "reply" (like Request timed out)
indicates a problem resolving the site's name to an IP address
and (generally) has NOTHING to do with your (normally functioning) computer
as this is dependent on the ISP (Internet Service Provider) that you are
using to connect to the Internet (like Sprint, Insightbb, etc) with.
The 'key' here is that it's the ISP's responsibility to (properly) resolve
the site's name to (one or more of) Apple's sites.
If (however) Apple (itself) is (currently) experiencing a DDOS attack
(Distributed Denial Of Service) upon one (or more) of it's sites, then THAT
would explain a possible cause of the problem.
However I stress THAT is NOT the problem since I can connect from my Insightbb
(ISP provider) at home but (currently) can not connect at work via their ISP.
This is (also) WHY the "tag" of the FQDNSN (Fully-Qualified DNS Name)
is listed as http://akadns.net since that is the ISP/Router resolving the DNS name!
I hope that this has helped shed some light as to WHo's problem this REALLY is,
and will help to stop the Apple-User 'finger-pointing' game in it's tracks!
Your's The Lan_Man!
William Cull
Technology Specialist
University of Louisville

Any news on the problem with iTunes Store?

I'm still unable to download anything from the store. The US site claims everything is fixed...

The problems with the store from yesterday were fixed judging by posts on here saying that it was working for them. If you are still having problems, and you can get online in other apps (e.g. Safari), then have you tried :
- disconnecting and reconnecting to your network
- doing a soft-reset of your phone (pressing and holding both the sleep and home buttons for about 10 to 15 seconds, ignoring the red slider, after which the Apple logo should appear, which is the equivalent of a reboot
- logging out and back into your account on your phone via Settings > iTunes & App Stores

Problems with iTunes Store today?

Anybody else having problems with the iTunes Store today? A gift email to my girlfriend never arrived (I gifted an album) even thought it was re-sent 2x to different addresses, and is not in a spam folder; I haven't gotten emailed receipts for several transactions (although I know they went through - PayPal was charged and emailed its receipt), and I had trouble off and on all day getting through to the App Store to update apps.
I noted this on Twitter and Facebook and a number of friends replied that they were also having significant problems as well. Anyone know what's up?

To follow up, I re-sent the gift a third time late Friday (that's four attempts total), and it was successfully received and redeemed this morning (Saturday). I also received a response from iTunes Store support, whom I had contacted separately, which contained the gift code from the transaction and advice to send it directly to the recipient, but they did not acknowledge any problems with the Store.
I did get a number of responses on Twitter and Facebook from others who had iTunes Store problems yesterday, however.

TS1424 Is there a problem with iTunes Store

Is there a problem with iTunes Store

There are many iTunes Stores around the world running on multiple servers, so one may be having difficulties where all the others may still work. It will help if you'll tell us what country you're in and exactly what problem you're experiencing. Then any replies you get will be more likely to be applicable to your situation.
Regards.

Problems with Apps store and iTunes!!!!! PLeeease help me...

I have the old iPhone 16gb and it has now been upgraded to 2.0.1 but since the update the installer is gone and now its the Apps store i have to use... But everytime I try downloading from the apps store it says "your account is only valid for purchases in the Danish iTunes store" how come????? My friends have iPhones and they havent had the same troubles as me So what could the problem be??? Please help me..

If it is second hand, try putting it in recovery mode, and restoring it with itunes on a mac or pc.
Recovery mode tutoral:http://www.youtube.com/watch?v=dkVr5CxFiFM

HT3702 Problem with iTunes Store account billing

Dear Apple Customer Support!
I have an Apple ID and have a problem with an order.
After transfer money in to master card, I can not "edit payment information". I am sure that my card can payment all of amount owed in billing.
Would you please advise me incase.? I want to re-downoad app for MAC, Iphone and Ipad.
I have only 01 Master Card for shopping in itunes store!
My payment card account is active and has available funds to accommodate transactions
Many thanks for your kind help.
BR
Henry!
Apple APAC reply me but process not successful:
1) Make sure your billing information is correct on your iTunes account. -----------------> Yes, I am sure!
2) Check with your bank. ---------------> Yes. My bank answer that all of payment is nomal.
3) If your current card is still not being accepted, try using a different card.--------> I have only master card and I can not replace immediately. Now, I desperately need to purchase application for Mac, Iphone and Ipad.
After re-install Mac os and Ipad, all of app should be blank.
Would you please advice me why my payment method was declined?
Thank you very much!
<Personal Info Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Is the address on your iTunes account (format and spacing) exactly the same as on your credit card ? If it is and your card isn't being accepted then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

ITunes Store and Paypal

Is there a way to register an iTunes Store account with paypal and could anyone give me instructions?

Hello Franckinator,
Depending on the country you reside in, it may be an option.
iTunes Store: Accepted forms of payment
http://support.apple.com/kb/HT5552
Accepted payment types
You need an Apple ID to buy items in the iTunes Store, Mac App Store, App Store and iBookstore. When you create an Apple ID for any of these stores, you will need to provide a payment method for purchases. The available payment methods vary by country, but typically you can use:
Credit cards
iTunes Cards
iTunes Store Gift Certificates
Content Codes
Store credit (including Allowance Account balances)
ClickandBuy
PayPal
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.
Cheers,
Allen

Problems with Itunes store and Paypal account.

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