Problems with iTunes syncing with Apple TV 1st gen

all of a sudden today I am having problems with itunes 10.6.1 syncing with apple TV gen 1. Everything was fine when I upgraded itunes and iphoto 11.
Today the apple TV shows up in devices but when I try to sunc it manually (it won't start autmatically even though it is supposed to,
I get a message
If you try to sync content your Apple TV (1st generation), this alert appears in iTunes: "The Apple TV '(Your Apple TV's name)' is not responding.  Check that any firewall software running on this computer has been set to allow communication on port 3689."
My firewall is turned off. I operate Lion on my laptop
Please help. seems like I had this issue before but do not remember what caused this and how it was resolved

I have a similar problem. ATV1 (3.0.2), itunes 10, connected via wireless time machine (hardwired to router) + airport express wireless extender. ATV showing in itunes menu. All TV shows, movies, music etc showing on ATV (not sync'd) EXCEPT 4 episodes of one TV show that was purchased as a series on iTunes (not on the ATV).
I have also had the firewall error - intermittently.
Have rebooted iMac. Have factory reset ATV and re-set up. Tried just sync'ing the 4 episodes I want to watch. No luck. Tried marking episodes as watched. No luck. rebooted everything. Twice.
ATV1 accesses all other info on iTunes (music, movies etc).
Infuriating.
Any ideas?
Message was edited by: CMFIELD

Similar Messages

  • How do I save itunes contents to apple tv 1st gen.

    How do I save itunes contents to apple tv 1st gen.

    Welcome to the Apple Community.
    Which content, from your library or content you purchase on the Apple TV.

  • Help with movies bought on Apple TV 1st Gen.

    I have bought several movies on my Apple TV 1st gen and I am not able to see them in my Mac's library so I cannot share the movies with my iPad

    Your iTunes library needs to be paired as a primary (syncing) library before you can transfer content.
    There have been a few instances where people even with a primary library have been unable to transfer content to iunes, in this event, report a problem with the purchased content in your iTunes purchase history and try purchasing from iTunes in the future.

  • How to transfer a TV show episode rented in iTunes 10 to Apple TV 1st Gen?

    I've rented an HD pilot episode of "Lie To Me" show on my PowerBook in iTunes 10. Unfortunately, the video is very choppy (it's only a 1.5 GHz G4) and I'd like to transfer the episode to my Apple TV.
    I've read about how to do it, went into the device Apple TV menu in iTunes 10, but I do not see the rented episode anywhere under any tab. Drag'n'drop obviously doesn't work either. Is it even possible to transfer a rented show from iTunes to ATV? I've done it with rented movies in the past, but never with TV shows.
    I had to rent, because this show is not available for rent on ATV, only for purchase. Which I'm not interested in.

    What is even more disappointing is the lack of information regarding this topic on the apple.com support pages. Nowhere does it EXPLICITLY tell us that 1st generation Apple TVs cannot show rented TV programs. One place where this could be signaled is on this troubleshooting sheet - http://support.apple.com/kb/TS1359
    Otherwise one could spend 3 days trying to trouble shoot this issue and resetting their Apple TV !st gen over and over without success. The only place that comes close to explaining is on the TV program download page but it only states that the product affected it Apple TV 2nd generation without having the courtesy of telling us that the 1st gen cannot play such content.
    Please, please, please make it clear to the many 1st gen Apple TV owners that they cannot view rented TV programs. This will save us time and the more time we are not resetting our Apple TVs the more time we will be purchasing content on iTunes. Less frustrating for us, more money for you !!!!!

  • TS1424 Some but not all of my purchases from iTunes store (TV shows) have been downloading in a Quicktime format that can't be viewed via iTunes or on apple TV (1st gen).  I get error message when I try to convert.

    Since I have a new iMac and now use Mountain Lion, I am observing that TV shows purchased in iTunes sometimes download in a Quicktime format that will not open in iTunes.  In some but not all cases, I right click "open in" and select iTunes and then it will play.  However, this doesn't always work.  When I open in Quicktime and try to export to iTunes, that won't work.  When I try Wundershare's Video conversation program, it won't even accept the file.  What's going on here?  Any ideas?  Please reply [email protected] with any suggestions.
    Kathy

    Thanks for the help Ricky.
    I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
    I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
    I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
    Dan

  • Apple TV 1st Gen not in iTunes devices or preferences

    Not sure how many other people have had this problem, but if you find that your 1st gen Apple TV disappears from iTunes devices and preferences this is what I had to  do to get it all back:
    In brief I believe this is linked to the email @mac and @me alias's and my inability to keep everything in sync.  If this is obvious to you my apologies, but looking at the threads out there I think more than one person has this problem.
    I had a 1st & 2nd gen Apple TV, an iMac with Lion, an iPhone 3GS and iPad 1st generation not talking to each other - they had all communicated perfectly well over the last few weeks and months (post and pre Lion upgrade). 
    A few days ago (after the latest iTunes update 10.4.1 (10)) my 1st Gen Apple TV disappeared from the devices section of iTunes and so after much reading of communities to find an answer (no joy) I decided to remove it from the iTunes Apple TV sync menu in iTunes preferences.  I then couldn't get it back and it disappeared from the iTunes menu.  Heres how I fixed it:
    When Apple changed the mobile me accounts from @mac.com to @me.com I started using both, e.g. [email protected] & [email protected]
    My iTunes account on my iMac was set up to my @mac alias but I turned on home sharing with my @me email address. 
    All my devices listed above were set up for home sharing (except ATV 1st gen) with my @me alias and worked fine until recently
    In the last week I have regularly had issues with my 2st generation Apple TV password / email alias not being recognised by the iTunes store.
    In addition my iPad, iPhone and iPod touch have also had issues with the remote app with both Apple TV's where they have 'disappeared' from within the remote app.
    Today I lost everything on every device.
    Here's how I fixed it:
    Factory restore Apple TV 1st gen and set up with @mac.com email address details (not my @me email alias)
    As above for Apple TV 2nd gen
    Turn off computer, iPad, iPhone, BT Home Hub, Netgear Wireless router, unplug Apple TV 1st generation & Apple TV 2nd generation (mains and HDMI). 
    Go to shop to buy gin and tonic ingredients
    Turn on BT home Hub and when completely booted -
    Turn on Netgear router and when completely booted (make G&T during this time) -
    Turn on computer and launch iTunes
    Plug in Apple TV 1st Generation and select general > computers and the 1st option with the infinity logo
    Apple TV 1st gen appears in iTunes (phew, drink G&T))
    Register Apple TV in iTunes, rename it (to whatever) and thank goodness everything back to normal albeit with long re-syncing (but that's why I bought a seperate wireless router from Netgear in the first place, so not so bad).
    modifyed my home sharing account details in iTunes from my @me email to my @mac email alias
    Turned on iPad and changed home sharing account from @me to @mac
    Apple TV 1st Gen 'appears' when I select add shared library along with iTunes from my iMac on the iPad
    turn on iPhone 3Gs and repeat the above (as per iPad) - again everything suddenly worked again
    Plug in Apple TV 2nd Gen and changed home sharing, itunes account to my @mac account from my @me account (NB: I was able to see my iMac in the computers menu on the ATV 2nd gen using my @me email alias before changing it)
    2nd Gen ATV appears for the first time in a few days back in the remote app.
    All back to normal.
    Now this may be blindingly obvious to you, but just in case it isn't, I thought I'd write it all down in the hope it helps someone.  It may not be the email alias, it may just be resetting everything, but I did try that first before fixing it using the steps above.
    Best wishes.

    I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up  the Apple TV again on it's computers tab.
    Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

  • HT3199 connect iTunes on new macbook to apple tv 1st gen. library

    On my formar macbook I had iTunes to synch with Apple TV 1st generation.
    After upgrading to a new macbook pro with iTunes 11.0.3 I observe following problem:
    1. on apple tv 1st gen. the library from my old macbook is there but in light gray, i.e. not connected to new macbook
    2. when connecting new computer to apple tv 1st gen. it will create a new library (instead of connecting with existing library).
    3. in iTunes, Devices Apple TV, only buttons "Settings" and "Photos" appear on top of window. "Music", "TV-shows" are missing.
    How do I connect the two libraries, i.e. iTunes library on my new macbook with library on my apple tv 1st gen (last synched with my old macbook)?

    AppleTV 1 was designed to sync with a single computer, but apart from untransferred purchases made on AppleTV, the sync was to AppleTv only.
    You cannot make the new computer sync with AppleTV without removing the old sync connection on AppleTV under Settings>Computers.  Doing this wipes the AppleTV of content tomprepare tobsync with a new iTunes library.
    AppleTV1 also allowed streaming only from several computers other than the synced one - content will appear under My Shared Movies and so forth when the computer is on.
    you really need to remove both computer entries  from the Computers settings screen then re-add the new iTunes as a sync library.
    Hopefully you have still got the old computer to allow you to copy media to the new one, or have copies of he media somewhere.
    If most of your stuff was from iTunes Store then you should be able to redownload in iTunes.

  • New iTunes videos won't sync with Apple TV (1st Gen)

    I have two Apple TVs (1st Gen) that have been working wonderfully.  I've had no problem in the past downloading videos from iTunes even as recently as a month or two ago.  However, after upgrading both my OS (10.8.2) and my iTunes (10.7) my most recent download (a series subscription) won't sync.  I'm ruling out a problem with the Apple TVs specifically as it is happening with both.  The message I'm getting is "[SHOW] could not be copied to Apple TV because it cannot be played on this Apple TV".  This is the same message I get whether trying to sync the HD (720) or SD version.  Thoughts?

    You can re-download SD content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer, uncheck the preference to download HD in the bottom right corner.

  • Movie content will not sync with Apple TV (1st Gen)

    I have some iTunes purchased movies which refuse to be sync'd with my Apple TV (1st Gen).  Storage for the ATV is external using FireCore (latest release), and I have added content since this issue began, but the same movies still will not sync.
    I have tried syncing as 'Playlists' - my preferred, also ticking the 'boxes' for these items within the 'Movie List' on iTunes, finally selecting 'All Movies' - none work.
    My iTunes Library lists 98 items.  Apple TV lists 90 items.  Both include iTunes Extras
    This question/problem is also listed (incorrectly) under Apple TV and Photo's

    I am also experiencing major sync issues with my recently purchased Apple TV which will NOT transfer any content (purchased or otherwise) over from my iMac (27" 2.66 GHz Intel i5 Core). I am running iTunes 9.03, and Apple TV OS 3.02.
    All content plays on my Apple TV fine and I've had no trouble transferring purchased TV shows back to the iMac.
    I was on the phone with Apple support for well over an hour about this yesterday: failed solutions included factory restores and direct iMac-ATV Ethernet connection. They decided that the Apple TV might be defective, so it was returned and exchanged. New Apple TV=same problem.
    Incidentally, the first Apple TV was initially synced with a Windows XP machine running iTunes 9.01. No problems with syncing content from the PC.
    I spoke with Apple support again this morning: we tried 2 factory restores, but could not get any content to sync from the iMac to ATV.
    I also tried to sync from an older iMac G3 (OS X 10.4 and iTunes 9.03) with the same unsuccessful result.
    Still waiting for Apple support to call back with more ideas. In the meantime, I've synced the ATV back to iTunes 9.01 running on Windows XP without any problems.
    Very frustrating: there must be a major ATV sync issue that affects Macs running iTunes 9.03. I hope that Apple will address the problem and offer a fix.

  • My Apple TV (1st Gen) will not synch with iTunes on my Laptop

    I've been trying to do this for a while, it shouldn't be too difficult i think.
    All i want to do is synch all the content on my laptop with my Apple TV (and vice versa) so all the content including photos and home videos is the same on both my Apple TV and my laptop.
    Some points:
    There's enough hard drive space on both
    I'm using Windows 7 ultimate on my laptop
    The correct port exceptions have been added to Windows Firewall
    I have purchases on both my laptop and Apple TV from the iTunes store
    We're using a wireless network and it while it's possible to get them both cable wired, it would be a pain
    Home networking is set up in iTunes on my laptop
    I've set up my Apple TV to synch (not stream) with my account on my laptop
    Both iTunes and Apple TV are up to date with their downloads
    I think that's it - am i missing anything, or should this now just work?
    Cheers
    David

    As per the question, really...
    "My Apple TV (1st Gen) will not synch with iTunes on my Laptop"
    There's no error messages
    Only the films i've bought on my AppleTV appear on my AppleTV
    It's been synching for over 4 hours and hasnt got past the first film and the progress bar is not moving
    David

  • My iphone 3 will not sync with itunes - it says Apple mobile device is not started, also does it with ipad - any ideas?? thanksple mobile device is not starte

    my iphone 3 will not sync with itunes, it says Apple mobile device is not started, also doing it with ipad - can anyone help??? thanks

    Restart your computer. Run iTunes and check for updates. If there is a later version of iTunes available, download and install it. Then try again. If you still cannot see your iPad listed in iTunes make a list of all the things you have tried so that we can see exactly what steps you have taken.

  • Has the recent Itunes upgrade caused incompatibility issue with APPLE TV 1st gen?

    after recent upgrade to itunes, itunes no longer recognizes data on my apple tv 1st gen....but the Apple TV still has them loaded.  additonally this new itunes does not let me resync new songs or movies, etc.  thoughts? thanks!

    I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

  • Apple tv (1st gen) syncing with mountain lion

    I have just performed a full clean install of Mountain Lion on my iMac.  I have re-imported all my media in to iTunes and added my two 1st gen Apple TVs as available devices.  Unfortunately, the only options on both AppleTVs now are:  "Turn streaming off", "Settings" and "Photos". 
    Where have the tabs gone to allow me to upload movies/tv shows and music on to these devices - after all, both have a 160GB hard drive?

    If you have already lost the content, how about trying a "Factory Restore" then upgrade the firmware, etc to current versions and setup again and retry?

  • ITunes looses photo sync settings for Apple TV (1st gen.)

    Since the update to the new Photo app on my Mac, iTunes forgets the photo sync settings for my Apple TV (1st. generation, 160 GB HDD).
    Every time I open the photo section of the Apple TV sync settings, all the options are turned off. Then I mark a couple of albums and sync the Apple TV >> all album appear on the Apple TV.
    But after closing and re-opening iTunes in the photo settings everything is unmarked again. So on every following sync the photos on the Apple TV are easily erased :-( Resync them to the Apple TV takes hours (>30'000 photos!).
    All the other sync settings in iTunes remain intact.
    Environment:
    - MacBook Pro Retina 15" with the latest SW (Mac OS, iTunes, Photo App, etc.)
    - Apple TV 1st gen 160 GB HDD

    Restarting iTunes resolves the issue in the majority of cases, if it doesn't my second guess would be your security software.
    What really seems strange here is that there have been no updates since well before Xmas, so after initially setting it up, the first update would have brought you right up to the most recent (and indeed the very last) .
    Agh, how silly of me, I see it's iTunes you have updated.
    If that's about all you've changed, you might want to try reinstalling iTunes and bonjour.
    Message was edited by: Winston Churchill

  • ITunes sync with Outlook 2013 preparing to sync runs forever

    iTunes sync with Outlook 2013 preparing to sync runs forever, what is the problem?

    I have updated addresses and names in the iPhone. When I sync with Outlook it takes the updated name portion, but does not pick up the address from the iPhone. The Whitepages app (pretty handy app) will update my iPhone contact list, but I cannot then transfer that information over to my Outlook contact list. This all needs to work together. Solutions?

Maybe you are looking for

  • I want to leave BT but no-one answers the phone

    After 20 years as a BT customer I've had enough. I have had no home phone line since Saturday (a line came down in the snow) and BT are saying it *may* be fixed next week. Calls are diverted to may mobile, but we live in a rural area and mobile recep

  • Dynamic input fields for Doc Props in Batch Mode; Acrobat Pro 9

    I'm using Acrobat Pro 9.  I'm looking for a way for Acrobat to automatically fill/replace the Title and Subject fields of the document properties with the file name of the PDF it is processing during batch mode.  Currently I have this step set to int

  • Active Vendors list

    Hi all , How to get Active Vendors list complete vendor i m got from table  :LFA1 , but need to kow active vendor thanks babu

  • Black Screen When DL file

    Hello, I installed Acrobat 11.0.07. When I click on a link that is a pdf file my screen goes black as if the file is completely black. If I download the file or "save as" I can then view the pdf file correctly. But this is a cumbersome process and I

  • FRM-10221:Cannot read file FNDMENU

    Hi Friend's, I am facing form error when I install and configure the ocj4 in my server. The form is working good before install/configure the oc4j. Once I install/configure oc4j i am getting bellow error when I open the forms. OC4J is working fine, b