Problems with IWorks

I had to restore my Mac, and saved everything I had to a hard drive, reinstalled OS, and then Snow Leopard, and then iWork.
Thinking that all my documents and such were safe and accessible I now find that when I open Pages I can't use the program, text is 'invisible' behind pink and existing documents are blank.
I tried to re-register the software from the number on the box but it was 'unrecognised'....
Please help... I'm screwed!

Hi Kelly, I understand that you panic. You have two or three things to do.
1. Update iWork through Software update check. If it doesn't find the updates go to _http://support.apple.com/kb/DL808_ it is for Pages, there might be updates for Keynote and Numbers to look for too.
2. Update Snow Leopard with the COMBO update, _http://support.apple.com/kb/DL1048_ . Even if you updated through software update check download the Combo update and install it.
3. Repair permission when you are done. Use the Disc utility on your computer or get the free Onyx from _http://www.titanium.free.fr/_

Similar Messages

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    Hello Communitie,
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    Remove iWork completely, you must use an an application removal tool to do this or it wont remove everything. Appcleaner will do this and its free.
    Once everything is deleted reinstall iWork and repair permissions:
    Applications > Utilities > Disk Utility > First Aid:   click on your system disc in the drive column and select Repair Disk Permissions

  • Problems with iWork syncing with iCloud

    Hello there,
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  • Problem with iWorks attachments

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    Lex_Lex wrote:
    I found thisone and it helped me out :-)
    >>>>>>>>>>>>>
    sandersk
    Re: Is anyone having issues with Pages 09 or Keynote 09 after updating to Mountain Lion? 
    Aug 6, 2012 3:04 PM (in response to Sara167)
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    This worked perfectly, I've been fighting with Numbers and Pages for a couple of weeks trying to get them to update, because each time I would open any of my documents/files it would pop a window saying there was an update available, bring me to the Mac App Store then do nothing, no update would show.  After following the procedure in the post you linked it worked.  I'm finally updating.  Whew, saved me money, I really didn't want to have to purchase all those again from the App Store.

  • Problem with iWork updates after iOS 5.1 install

    iTunes showed updates for my iWork apps, but indicated I needed to update to iOS 5.1 first.  I updated to iOS 5.1, and then did the updates for Pages, Keynote, and Numbers.  The Pages update was successful.  The updates for Keynote and Numbers will not load, but now I can't use either app at all.  The app shows up with the loading ticker at the bottom, but when touched, indicates "Waiting", then a message comes up that says "Unable to Download Application", with choices for "Done" or "Retry."  "Retry" does nothing and the message comes up again.  I've tried restarting and resetting with no success. 
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    Here's how to fix this.
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  • Problems with iwork

    I tried opening a "pages" document and rcvd error msg....files that iwork needs are missing ....I don't have the dvd as the software came preinstalled. When I attempt to update from App Store everything shows up to date. How can I get get Pages to work properly?

    Thanks fruhulda,
    I was just waiting for the iTunes receipt, which came in yesterday.
    I was charged the full €17.99 for Keynote! I can't remember how/where I originally purchased Keynote (and Pages and Numbers), but all I know now is that because I upgraded to Mountain Lion, I had to purchase again something that I already owned. I know I should have had the original download or original media, but I could not find it when I needed it.
    I am truly sorry I upgraded to Mountain Lion. It broke more than it was worth and I am still finding problems.
    For me the issue is that when I fire up Keynote, it is because I need to do something there and then. I don't start it up for idle amusement. On Sunday I need to get a presentation prepared. I did not need the time being wasted trying to fnd a solution; uninstalling the now defunct version; and then downloading and installing a new version.
    Yes, the solution worked! But for me, it was a waste of time and money.
    Don't get me wrong, I truly appreciate the support, especially as it is freely given. My beef is with Apple on this issue.
    Thanks,
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  • A confusing problem with iwork 08

    i'm posting again since my first effort has not gotten a response which resolved my issue. i will try to provide more detail.
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    for information purposes, one week ago, i was listening to a playlist in itunes when i experienced a sudden unexpected power outage. mac rebooted automatically, and a quick check of itunes seemed to show no issues, so i went merrily on my way. now it seems that possibly iwork was the corrupted casualty of that event.
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    Application Specific Information:
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    Thread 0 Crashed:
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    1 libobjc.A.dylib 0x93f596a8 objcexceptionthrow + 68
    2 com.apple.CoreFoundation 0x965bee4c +[NSException raise:format:arguments:] + 136
    3 com.apple.Foundation 0x94de1e64 -[NSAssertionHandler handleFailureInMethodbject:file:lineNumber:description:] + 116
    4 com.apple.AppKit 0x90db562c -[NSMenu itemAtIndex:] + 188
    5 com.apple.AppKit 0x910aba84 -[NSSpellChecker _initUI] + 256
    6 com.apple.AppKit 0x910ab968 -[NSSpellChecker spellingPanel] + 28
    7 com.apple.iWork.Pages 0x00004560 -[SLOnDemandSpelling pUpdateUI:] + 56
    8 com.apple.CoreFoundation 0x965ccb50 -[NSSet makeObjectsPerformSelector:] + 200
    9 com.apple.AppKit 0x90d96054 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1264
    10 com.apple.AppKit 0x90d8d658 loadNib + 224
    11 com.apple.AppKit 0x90d8cffc +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZonewnerBundle:] + 840
    12 com.apple.AppKit 0x90d8cbd8 +[NSBundle(NSNibLoading) loadNibNamedwner:] + 336
    13 com.apple.AppKit 0x90d8c8c0 NSApplicationMain + 332
    14 com.apple.iWork.Pages 0x00003f58 main + 236
    15 com.apple.iWork.Pages 0x00068768 _start + 756
    16 com.apple.iWork.Pages 0x0006846c start + 44
    i see a couple plist files mentioned here that i cannot find in either system or user library, specifically com.apple.CoreFoundation and com.apple.Foundation, as well as the others mentioned.
    can anyone tell me what's going on, and how i might resolve this issue?
    thanks very much

    Hello
    As an old time user, I gave you a workaround.
    There are thousands of files in the system.
    Searching for the corrupted file is like searching a needle in a haystack.
    Applying what I wrote would give you a working system but if you refuse to do that, I just may tell you: good luck
    Yvan KOENIG (from FRANCE mercredi 12 décembre 2007 12:27:35)

  • Problems with iWork install after free trial

    Download free trial of iWork.  Liked it, decided to purchase family pack as I have several iMacs.  On the computer with the free trial, it keeps asking for serial number and will not open any iWork app.  Wants me to purchase iWork, which I have HELP!

    You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • Slight problem with iWork

    I wonder if anyone can point me in the right direction please.
    I bought iWork 09 see below.
    Shipped on: Apr 7, 2009 via G3 WORLDWIDE NETHERLANDS BV
    Tracking #: WW000001809020282999
    Product Qty.
    IWORK '09 RETAIL-INT
    My original laptop which it was installed broke and I have just got a replacement today, I am installing everything again except I cannot find the DVD box for iwork09 anywhere, the house is now a mess, the baby loves that daddy has gone mad and my partner is wondering if I'm ever going to clear up.
    I've installed a 30day online trial which will keep me until I clean up the house.
    Does anyone reckon Apple give me a serial number to activate the trial or send me another disk?
    Who do you think it is best to speak to first without lots of phone conversations?
    Many thanks
    David

    I'm sure that the Apple response would have been different after a fire or a flood.
    Probably not since the disc version requires no serialization - I suspect that Apple would replace the disc only if he could supply an identifiable melted or broken disc.
    Back in the days before nearly universal internet downloads one of my clients lost everything when the building his office was in burned to the ground. I had copies of all his serial numbers and receipts of the software I'd purchased for him so all we needed were new installation disks. While most companies issued new disks (with most charging a nominal shipping & handling fee) several took the attitude that he should purchase new even though in each case we could supply proof of purchase. Adding insult to injury, his insurance company insisted replacement software wasn't their responsibility because it wasn't specifically written into the policy.

  • Have problem with iWork 09

    Hello

    Welcome to the Apple Support Community.  Note that the forums are for discussions between users and not with Apple directly.
    You should go to this section of the ASC and state what your problem is.
    https://discussions.apple.com/community/iwork

  • Problem with iWork 08 SN

    Hi folks,
    Not sure if this is in the right place but am sure it will be moved if not
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  • Problems with iWork Dictation

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    Yes it's possible
    http://downloads.techweekeurope.co.uk/26293/iwork-trial-09/
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    http://iwork.en.softonic.com/mac

  • Media Browser Problem with iWok'05

    I have been encounting the same problem since yesterday: if I open the Media Browser in either Keynote or Pages, the application starts to in-respond. What do I gonna do? I tried reinstalling it, but it still doesn't work.
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    I've encountered this problem with iWork also. I don't know of a workaround with iWork '05, but I don't see this problem with iWork '06.

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