Problems with jpeg2000 in pdf

Hi,
with release 10.1.4. of Adobe Acrobat, support of scanned and embedded jpeg2000-images by Adobe Acrobat has obviously gotten much worse !? Whereas with version 10.1.3 everything was OK, Acrobat can neither display nor print a lot of jpeg2000 images due to "insufficient data". Also export images to tiff or other formats does not work anymore. As mentioned, the same files / images were opened and displayed and exported correctly in Version 10.1.3. I have checked whether there are syntax or other errors in the named file (the answer is no). This occurs obviously with files created or treated by Acrobat itself as well as many other software creating pdfs with embedded jpeg2000. I hope this bug will be fixed as soon as possible, cause on the base of my understanding, this is a bug in Adobe Acrobat and maybe Adobe Reader too. Jpeg2000 is used in the whole world by many users and created by many software companies on the base of an ISO-certified standard. Note: the files are pdf/a 2b files! At the moment the alternative is to leave pdf and to go back to tif-images or pdfs with embedded ZIP-TIF-Files with exploding storage space needs. Does anybody know already about this issue?
Thanks for your help!

I uploaded a pdf-Portfolio with examples in Acrobat.com. The Portfolio contains
a pdf generated directly by a scanner-software embedding jpeg2000-images with gentle jpeg2000-compression. The scanner is professional (costs more than 100 K$)
a pdf/a 2b version file from the scanned pdf (1.). The pdf/a conversion was - by the way - not done using Acrobat-Preflight, cause the process pdf/a 2b of Acrobat Preflight changes the greyscale images to RGB (why?).
a pdf/a 2b with lossless jpeg2000 conversion of an uncompressed tif previously exported by Acrobat 10.1.3 (without problems) out of example 1. Also this pdf/a 2b is not created with Adobe Acrobat, cause batch clipping of tif-subfolders to one pdf for each folder is - unfortunately - not part yet of my Acrobat-Skills. I am still forced to use another tool for that one.
Reproduce bug: Open the file with Adobe Acrobat 10.1.4.: Zoom the image to 150%, try to print, try to export the image as tif. Note: all the files or images are decoded correctly by 10.1.3., so that zooming, printing, exporting is working just fine.
URL: https://acrobat.com/#d=1blaLcFPbb1YtodAThb3uw
The document is now shared to public viewing.
Help us: I guess that Billions of documents are stored with jpeg2000-compression, which is as far as I am concerned - a reasonable strategy for a good balance between storage costs and image quality. To read them and work on them, I personally still prefer Adobe products. Good luck!

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More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer    AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer    AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages    AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer    AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer    AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages    AdbeRdrSecUpd11005.msp
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Adobe Reader 11.0.07 update - Multilingual (MUI) installer    AdbeRdrUpd11007_MUI.msp
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Problem with printing a PDF

Hi All,
I'm developing a web application written in J2EE that uses Java Reporting Component (JRC) to display crystal reports from some filters recovered from a jsp and passed to a report .rpt previously designed and invoked just at runtime.
I have a problem with printing a PDF:
I want, after entering the filters in a jsp, to print a report in PDF format (WORD) without opening it
with Adobe Reader (Microsoft Word). The class of API JRC used for export is ReportExportControl.
Can anyone help me?
I wish a great day to You all.

Hi Ted Ueda,
sorry for the delay of my answer.
I understand very well the problems related to security.
With the following code that I used to produce a report (PDF) at runtime,
is the PDF created on the server and then sent to the client, or is it directly created on the client as PDF
from RTF previously realized?
ReportExportControl exportControl = new ReportExportControl();
String report = report path;
ReportClientDocument reportClientDoc = new ReportClientDocument();
reportClientDoc.open(report, OpenReportOptions._openAsReadOnly);
Object reportSource = null;
reportSource = reportClientDoc.getReportSource();
//The method setConnectionProperties() stores all the connection parameters in the collection
//ConnectioInfos
ConnectionInfos connInfos = setConnectionProperties(request, reportClientDoc);
exportControl.setEnableLogonPrompt(false);
exportControl.setEnableParameterPrompt(false);
exportControl.setReportSource(reportSource);
exportControl.setDatabaseLogonInfos(connInfos);
//Single method to pass parameters to Crystal Reports. Using classes ParameterFieldController and
//ParameterFieldDiscreteValue
setReportParametersValue(reportClientDoc, reportParameters, subReportParameters);
ExportOptions exportOptions = new ExportOptions();
//Set the export format (PDF)
exportOptions.setExportFormatType(ReportExportFormat.PDF);
PDFExportFormatOptions PDFExpOpts = new PDFExportFormatOptions();
exportOptions.setFormatOptions(PDFExpOpts);
exportControl.setExportOptions(exportOptions);
exportControl.setExportAsAttachment(true);
try {
      exportControl.getHtmlContent(request, response, getServletConfig().getServletContext());
} catch (ReportSDKExceptionBase e) {
throw new ApplicationException("error code", ": error message"); }
As, however, I predicted in my previous message about the direct printing on the client,
I read about ActiveX, but I don't know how to use them.
I read this information in the 'Crystal Reports for Eclipse Developer Guide' about "printMode" attribute:
"In ActiveX print mode, an ActiveX control is downloaded to the client machine and the report is send directly to the printer...."
The ActiveX alternative is a java applet that runs on the client and takes the pdf from the server and prints directly onto the clients through the commands that I used in the DOS command line:
1)     AcroRd32.exe /p /h FILENAME
where
/p = print
/h = hide window
to print the report and
2)     tkill AcroRd32
to close Adobe Reader, because it doesn't end automatically after printing and the command /h is used just to minimize the process.
I hope you can give me advice because I need to print directly on the client. Thank you

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Problem with viewing Adobe PDF documents
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Could you please answer in this forum and email me at [removed]
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Thank you so much this did the trick.
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I uploaded a pdf-Portfolio with examples in Acrobat.com. The Portfolio contains
a pdf generated directly by a scanner-software embedding jpeg2000-images with gentle jpeg2000-compression. The scanner is professional (costs more than 100 K$)
a pdf/a 2b version file from the scanned pdf (1.). The pdf/a conversion was - by the way - not done using Acrobat-Preflight, cause the process pdf/a 2b of Acrobat Preflight changes the greyscale images to RGB (why?).
a pdf/a 2b with lossless jpeg2000 conversion of an uncompressed tif previously exported by Acrobat 10.1.3 (without problems) out of example 1. Also this pdf/a 2b is not created with Adobe Acrobat, cause batch clipping of tif-subfolders to one pdf for each folder is - unfortunately - not part yet of my Acrobat-Skills. I am still forced to use another tool for that one.
Reproduce bug: Open the file with Adobe Acrobat 10.1.4.: Zoom the image to 150%, try to print, try to export the image as tif. Note: all the files or images are decoded correctly by 10.1.3., so that zooming, printing, exporting is working just fine.
URL: https://acrobat.com/#d=1blaLcFPbb1YtodAThb3uw
The document is now shared to public viewing.
Help us: I guess that Billions of documents are stored with jpeg2000-compression, which is as far as I am concerned - a reasonable strategy for a good balance between storage costs and image quality. To read them and work on them, I personally still prefer Adobe products. Good luck!

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Hey,
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OH

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I currently had our editor test printing of some of our files using both Foxit and Adobe Reader (as was suggested) in order to see if either made a difference in her printing ability and here is what she came back with:
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Hello Paul,
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