Problems with lacie 500g brick drive. help please?

hello i just got a lacie 500gb brick drive and i have it attatched to my airport extreme. my imac24 seems to have mounted it okay because it was recognized and is showing up on my desktop. however, i installed the lacie backup software that came with the hard drive and whenever i click on it, it says:
no external disk has been detected. please connect a disk to your computer and click retry.
i don't understand because as i've stated, it is mounted to the desktop and allows me to copy files it to it effortlessly. however, i want to set up the backup software and it is not letting me. what do i do? any help would be greatly appreciated! thanks.
luke black

no this is the one that looks like a lego and it is pretty quiet. i dont know what is happening! i need nmore suggestions people!~ =) would doing what this suggests possibly help? thanks.
http://docs.info.apple.com/article.html?artnum=305040

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